This has to be the longest I have ever waited for a cheeseburger in my life! So unorganized. It's literally been 23 minutes for a burger and fries. read more

Terrible service in drive thru and inside. Don't go! Not worth the moment on the lips.

I've always enjoyed the service at Culver's, but Culver's in Bronzeville is on another level. The service at this location deserves to set the standard at other Chicago locations. The restaurant is nice and clean inside. I was so excited to take a picture of the the Culver's sign inside. The food of course was good. I enjoyed my one scoop of Oreo vanilla ice cream. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

The staff is always argumentative this doesn't happen once this happens all the time. The manager is a joke there she had on like jeans and a shirt no name tag and when we had a problem we asked her what her name was and she refused to give it to us the last incident is the last that we will go there read more

I love this Culver's! The people that work here are always so fast and nice. I get in and out very quickly every time I come here. My favorite is definitely their custard (look out for the flavor of the day) and cheese curds! read more

This place has always operated exceptionally well. The customer service is flawless, the place is clean, the workers are always polite, the food is good. I cannot imagine how anyone could give this place less than five stars, I've always had a really good experience here. read more

Wish I could give 0 stars. My party and I all got food poisoning from here after waiting 25+ mins from the drive thru. We think food was undercooked or some horrible sanitation procedure from the food crew. Ice cream was already 50% melted by the time we got it. Absolute trash. read more

I waited 50 minutes for fries!!!!!!!!!! That was the only thing I ordered. I asked three of the ladies bringing out food to check on my order and they all said ok and took about 15 minutes to get back to me. I refuse to go to that location. So many cars were in the lot waiting and I watched 4 other patrons go back in because their orders weren't correct. read more

Enclosed is a photo of a side of broccoli. Ridiculous portion size. You must check portion size before leaving or you may get upset. If I pay 20 cent I don't mind a small portion size. When I pay money for a product, I expect the product! read more

Culver's - Broccoli side of ridiculously small portion! - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

Yesterday 5/1/24 I went to Culvers on Martin Luther King Drive to avoid cooking for me and my children. When we arrived we were told they were out of "BUNS" I'm like are you kidding you guys might as well be closed. When I worked in the restaurant industry we typically would reach out to borrow inventory from another restaurant (culvers) of course we would replace it. In the event we ran out but was rare. But as a Manager to not even attempt to not to mention the way she handle the other employees. (Teens) when they come to work they should feel like they're apart of a family. I hated the way the Manager talked to them. HORRIBLE EXPERIENCE....WE WAITED 40MIN read more

It's a great experience. The ambiance is very welcoming. Amazing food and service. Staff are extremely knowledgeable and make great recommendations!!!! read more

Why do they have people taking my order in front of the building, taking my money in the drive through window, then waiting 37 minutes for my 3 kids meals (just like every other time I come to this raggedy location)? read more

Great food always and very friendly staff. Would recommend to everyone else. The pricing is very fair also.

I absolutely love culvers. Normally when I go there I will get a snack pack, which consists of a butter burger, small fries and a small drink ,and it's usually somewhere around $5.50. Their prices are a little bit higher than other fast food restaurants, but they have delicious food. One thing I really like a lot is their custard. I ordered a BlackBerry cobbler waffle cone, it literally had to be one of the best tasting custards I've ever had. I did not want to stop eating it, just had amazing flavor, that you can't get anywhere else. There flavor of the days are normally worth trying. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

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I live here in Chicago near this Culver's in an apartment complex and my family and I before the pandemic would go and eat here frequently. Since that time, the pandemic caused a lot of issues for people and delivery became the way to go only Culver's does not delivery at this location. I had to go through the drive thru and order my food then park in the lot in the front row and then the young people would bring your order out to you. I will say one thing for them, they never messed up the order but the No Delivery curbside was a problem for me. Hope this helps. read more

I am probably the only person here who never try Culver before. That being said. All this rickety over culver opening in Chicago, I was tempted to try their famous frozen custard. I made it here today thinking since its not that cold, I should go and grab some custard for my kids. BIG MISTAKE! I got here around 3.15. The drive thru was BUSY so I finally parked and went inside with my daughter. And instantly there was line. 10 minutes later, it was finally our turn to place the order. Originally we wanted 4 vanilla sundaes with strawberry and raspberry. The cashier was so slow and confused. Although she apologized to me by saying I'm so sorry, it's been a long day. So I kinda understand. In the middle of placing the order, the manager went to the cashiers and told them that they were out of vanilla and only have strawberry and chocolate. I was like, dang it! But quickly said to the cashier, let's roll with strawberry. 3 minutes later (while the cashier typed my order in), another person came to the cashiers and said, no more strawberry. I was like, what the heck?? If I didn't have my daughter with me, I would probably walk out of the restaurant. So I took a deep breath and quickly said to the cashier, just give me 5 freaking chocolate shake with oreo and 3 small fries. Thank God this time she was able to put the order in without any interruption. 15 minutes later, they called my name. They packed the shakes in a brown bag. It was like brown thin bag. Why the heck they didn't provide any drink carrier. Also, they forgot the fries! When i went to tell them, they were like, oops sorry. Bad bad bad experience here. I don't think I will ever go back here. read more

This is the first Culver's in the city and to my surprise, the outside of the building did not have the signature blue and white colors as many of the others have in Wisconsin and the suburbs of Chicago. Anyway, my boyfriend and I went on a Sunday during lunch, which we expected it to be packed since it just opened. The parking lot and drive-thru was full and wrapped around. Thank goodness for the security guard to direct the flow of traffic! As we entered, there were many people waiting for their take out and in line to order. However, to our surprise, the wait to order was extremely quick. The lady who took our order was extremely kind and knowledge of the menu. She always had a smile! Although ordering was quick, the wait time for our food was about 20 minutes. As I was waiting, I saw many pleasant servers, but there were a few walking around who didn't seem to want to be there. No smile and gave off a negative vibe. Finally, the food came. Since I was starving, I scarfed down the burger, but did notice the bun was harder than normal. The fries were a bit soggy, but the buffalo chicken tenders were good. However, my boyfriend thought they looked smaller than normal. Overall, not a horrible experience, knowing it just opened, but there's still room for improvement on the food and customer service. I'm glad the Chicago can enjoy one of my favorite fast food spots! read more

Culver's - Single butter burger deluxe meal and buffalo chicken tenders meal - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

Workers at this location are incompetent. I wanted a single butter burger with mayo and ketchup. They made me a double butter burger with mustard. I complained and they remade it and it was still a double butter burger with mustard. They not only messed up my order once but twice and I had to drive back the second time wasting my gas. I was very upset. I requested a refund since I figured they would mess up again the third time and I didn't much time left for my lunch break so I had to leave hungry and angry. I'm never going to this location again. Workers need to be more attentive to taking orders AND remaking them. It's absurd how there are like 10 workers and they keep messing up. It's not that hard to make a burger! read more

The double parties with the burger are delicious. It goes perfect with the new coke brands products. The service was slow because the restaurant had a large influx of customers that all came in once. The design of the restaurant is nothing special. read more

I ordered a walleye sandwich, fries and a root beer. Service at the counter was friendly and cordial. Food delivery was prompt and efficient ! I love this type of fish ! read more

I don't know what system they are doing for when it's busy but there should be no reason I waited 35min for 2 concrete mixers and fries. The girl who asked me about my order swore she made mine already and had to remake it. Tighten up. I like the food but system needs some fixing. read more

I mean the food was good (as usual for Culver's) but either EVERY worker there just got hit with the worst news of their life, or the hiring team made great effort in getting the most rag tag team of depressed kids to run a fast food place. I was more hungry to find out why every single worker hated their life and servicing me than I was for my food. I totally get bad days but MANNNNNNNN. read more

The fact that when you come you are told to park to have to wait almost 20 min with your drink that went to your food is Ridiculous what you gonna do then when they come with your food they have no Condiments at all and a whole attitude this has to stop so I'm full off pop and have nothing to drink with my food read more

I finally came to this place and I really wanted to come here since it opened years ago. This place is phenomenal! Great restaurant. Beautifully maintained, phenomenal food. Employees are positive minded and professional. Tons of decorations and historic nostalgia on the walls. Clean bathrooms. Definitely reccomend this place. read more

What can I say??? I live in Bronzeville and thought this was a great addition to the area. Well honestly unless the owners COMPLETELY change the practices going on here it's going to be gone soon! Why are there 45 minute waits for wrong orders and undercooked fries?? WHY? You have one job and that's to make an order the way a customer requests it, but that's too hard for everyone in the building!!! This isn't a one time instance ITS EVERY TIME IVE BEEN! Today is the last day!! Sat in the drive thru for 20 minutes then waited in the lot for my order for 33 minutes for a kids meal!!! This place is a JOKE! SHUT IT DOWN OR ACT LIKE YOU CARE!!!! read more

Too slow. Takes 30 mins to get a kid's meal and a salad. Brought the food out WITHOUT the salad. Literally had to wait AGAIN because no dressing. read more

Very slow. I waited for nearly 30 minutes for my order. The people who ordered around my time had long left ny the time I got my food. After all that waiting they couldn't even be bothered to include honey mustard sauce with my chicken tenders. This has to be the worst Culver's I've ever been to! Never returning for this crap service again! read more

Visited the Culver's in Homewood, IL on 3/4/22 via the drive through. First after repeating my order twice to me they still missed an item and I had to park and go inside to get it. Fish dinners and sandwiches were undersized, bland and barely warm. They skimp on the fries as well. My wife and I both spent the evening running to the bathroom after eating. Darn good thing we have two bathrooms and no waiting, unlike Culver's and their terribly slow service. Definitely not worth the wait or a return trip. read more

Some friends told me about this restaurant. They told me about how good the fish sandwich and onion rings taste. I enjoyed the sandwich, but the tartar sauce was not good at all. The restaurant is beautiful, but I have one complaint. Please hire someone to keep the parking lot and the area outside the restaurant clean. The garbage can was filled to the top and obviously people began tossing trash and bottles in the grass and in the parking lot. I really appreciate good management on all levels. read more

Slowest Culver's I've ever visited. Same great butter burgers, custard and curds...slooooow! Now I've been to at least 8 different Culver's and I've probably purchased at least 100 meals from these various locations. I absolutely understand that it's a little longer wait than McDonalds, but it is also quite a difference in quality. I love Culver's, and that should be obvious considering how many times I've gone and the number of different locations. This location was the slowest, and slow to the point I went up and asked the lady who took my order how much longer after waiting 5 mins longer than normal, then waiting at least another 5 mins after I asked. Also, I went to park as I wanted to go in to wash my hands and get carry-out. The spots seemed more narrow than most spots I'm used to. Either that or everyone at this place parked like a-holes. I'm guessing it's the latter. Kinda sketch, it's on MLK Jr. Drive, and we all remember what Chris Rock said about streets with that name in 'Bring the Pain'. Good food (it's Culver's), but go through the drive-thru, and don't go if you're in a hurry. read more

Our order was wrong and Amir stopped to help us (he was running orders out to the parking lot) he was so apologetic in regards to the wrong order and was sweet and made sure to get us a new one. His customer service skills were excellent and communication was welcoming! read more

Well, if I had left a review for the Culver's in Bronzeville when they first opened, I would have given them a 5-star rating! However, this past Saturday, I had a bad experience. I walked in and joined the 6 people in front of me in the one line that was open. There were plenty of employees working and the manager was helping the employees that were working the drive through window. The manager could see that there were 9 people in this one line (2 were behind me), but he never said a word! No other lines were opened and no one apologized to us for the wait. The employee was spending a lot of time with the current customer. After waiting 7 minutes in line, I just gave up and walked out. I hope this was just a one-off bad experience and not how things have become at this location. read more

The line in the drive thru was so long We decided after 15 min of waiting to go inside. Once inside I seen why the wait was so long, a whole team of kids taking orders and playing around. While waiting in line again, I notice the workers running back and forth outside and to the bathroom, with the same pair of gloves on they were working with behind the counter!!!! While periodically using their personal phones, Not once did they change their gloves or wash their hands! Eewwwwewww, my family and I walked out ASAP!!!! read more

This is a cumulative rating, as I've been here a few times since its opening. Cant complain, somewhat pricey, but you are paying for the slightly extra quality and for the slightly better customer service. Short review...sue me! read more

Culver's - Lets go. - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

I really wanted to like this Culver's. It is in the City. It is black owned. It hires kids from the City. Good reasons, right. I just can't. I visited 3 times during different hours. My first visit was during the week at lunch time, 12 to 1. I placed my order rather quickly and waited about 15 minutes for my for. My one complaint was that my custard came out about 5 minutes after my order. I brought my family with me the next time one Sunday after church (around 3). The wait to order was ridiculous, ok, I'm exaggerating. The wait was about 3-4 minutes. My kid had a kid's meal while my hubby and I had burgers. I was able to use an online email list coupon for free birthday custard. It was all going great. But, even though I asked for my meal and custard to come out together, my custard preceeded the meal. Our food took about 20 minutes. The food was good and fresh. The owner was walking around making sure everyone was satisfied. I really felt good about patronizing the business even though I think Mikkeys has a better burger. On what would be my last visit I wanted to redeem another email coupon, this time for a BOGO free meal. This visit was on a school night. The waiting/ordering area was packed. I placed my son's order and then my hubby and mine. When it was time to pay, I pulled out my phone to show the cashier my email. She promptly told me that they don't accept electronic coupons. Per the owner, I needed to print it out. Now this may not seem like a big deal but to me it is. There were no signs stating this change in policy. The email doesn't tell you to print the coupon. It really irked me along with the 20 minute wait time for my food has resulted in me not returning. I'll stick with the Culver's in Oak Lawn. read more

Every single time I order from this location I say "I'd like a double bacon cheese burger with only mayo lettuce bacon and the cheese" and 9/10 I get home and open up my burger to see there is everything on my burger and this time there wasn't even bacon on my burger. I've given this location multiple multiple chances and I now I will no longer be going here. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

I love the food but they often leave items off of my order. One definitely has to check their bag before leabing.

Was excited that this was close to my house! I was driving all the way out the the suburbs for their food. I just wanna say how terrible this location is. My burgers were burnt. The manager was unapproachable, very defensive. Interrupted me every time I tried to convey my concerns. Not too willing to explain menu items except for one girl there and I was so discouraged at this point I should have just left but I had already waited at the drive thru line with a car full of kids. Never coming back here, I'll just keep on driving out to the suburbs. Too bad. read more

We came by Saturday afternoon for a quick meal. Their Butterburger Cheese Deluxes were perfectly cooked and very tasty. Nothing was wrong with the burger buns. Our concrete mixers were delicious. I recommend their Brownie Thunder concrete mixer. Staff is young and friendly. A young lady followed up to make sure we were enjoying our meal. We received our food in less than ten minutes after ordering and it was busy, but not packed. I hate to see the negative reviews and believe service issues that occur with any new business have been resolved. This location is as good as any Culver's and I am happy to support a minority owned franchise. read more

Culver's - Hot caramel & Reese's PB Cup mixer - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

DO NOT WASTE YOUR TIME. Just wasted 30+ minutes standing in line only to have a cashier lie to my face and get my order wrong. There's over 10 employees on the floor but yet the manager sees it fit to only have two registers open. And on top of that, they're serving hard, cracked buns at a ridiculous mark up. You can't charge Five Guys prices for burgers and don't at least deliver on the quality. Service wise this is basically the Walmart of fast food without the low prices. read more