Located in a dynamic area of the Lake Meadow Shopping Center, Culver's is a newish addition to the dining options in this area. White Castle used to the be draw but since it's opening, more people seem to go here for their burger fix. Entering the parking lot is tricky as there is always traffic for Culver's as well as the nearby grocery store and shops. I was able to snag a decent parking spot without having to circle around. This location as well as others offers a military discount with appropriate identification. The line to order was a bit confusing but I asked those waiting if everyone had been helped. Waited a few minutes and then it was my turn to order. Some guy claimed I jumped him in line and he proceeded to rant while I placed my order. Sir, we not doing back and forth in 2025! The cashier was nice and made sure to repeat my order back to ensure he got it right. When you opt to dine in, they'll give you a number tent while you go search for a clean table away from anyone acting bizarre. This took a few minutes and I had to use my stash of Lysol wipes to clean the table off for my mom and I. You'd think if an employee saw a customer doing this, they'd come over to assist but that was wishful thinking. From ordering to receiving our food, we sat for about 10 minutes. Tried to kill time by preparing our drinks and getting napkins and staging for the food's arrival. In the interim, people watching didn't disappoint.The food was hot when it did arrive so that's a plus. It had been a while since I'd eaten Culver's but it hit the spot. Of note, if you are anti ketchup such as myself and opt for bbq sauce for dipping your fries, there is a $0.50 fee for a cup of bbq sauce. The price point is slightly inflated for the portion size. Cleanliness could have been better, and they seemed to be short-staffed when I dined there. There is a competing line of food delivery drivers who come in and just grab orders while customers are in abundance. Not a terrible visit but if the choice had been mine, it would have been somewhere else. An overall three star review with room for improvement. It was too cold this particular day for a milkshake but I can get behind their milkshakes as it'd give Wendy's a run for their money. Family friendly with options to dine in, take away and has a drive thru. Capable of accepting cash, credit and contactless pay methods. If in the mood, I'd dine here again. read more

Culver's - Fries - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

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The service was horrible. They spit in my food and made me wait an hour. I mean it was horrible. They have 30 workers in there and they still couldn't get my food ready. read more

Too expensive for 4 out of 10 food. Seriously overpriced for the poor quality food. I will not go back again.

I went thru the drive thru and bought 4 piece original chicken nuggets and fries for my 79 year old mom! She ate it and almost as soon as she was done she had diarrhea!! My elderly mother!!! This is the first and ONLY time I will buy food at this restaurant!! Fool me once! read more

Staff Thomas was so nice. Food was fresh, we went inside and was pleasantly surprised!! I'll def go back

Hi My Name is Cedric Cotton & in 55 years I've experienced a lot of Hamburgers./ I'm pleased to admit that Culver's is the most nostalgic of an experience. It's very seldom that you'll get this level of quality in fast food anymore.{ I haven't had the fish as of yet.?? } read more

Most definitely juicy and chewy burgers here. This place has great people and service.

Absolutely no time to think or breathe in the drive thru. Can't think clear being rushed. Pretty much got everything plain! So annoyed. No toppings on these high priced meals and custard pisses me off. read more

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Bring some winded or something to clean yourself a table. And perhaps a small broom to sweep debris away from where you'll be sitting. Seems like there's plenty of staff around but nobody wants to clean the dining area. read more

I've been sitting in this parking lot for over 30 minutes waiting for 2 concrete mixers...

I had a wonderful experience at this restaurant. The pasta was prepared as described and arrived on time, and the overall meal left me very satisfied. The service was standard and handled efficiently. The atmosphere felt typical for a neighborhood spot. I left feeling genuinely pleased with the experience overall. read more

this frickin place did not get me my food in the amount of time that i had to be there. thay KNEW we were in a rush and still prioritized ice cream over food #fieldtripflop #DONTcomehere read more

I was not given a menu item on my last visit- was told I would be given a credit next time. When I went back they said they could not find my name so I was out of luck. No sorry that happened or any resolution. Feel not valued because I am a regular. read more

I don't know why this place has so few stars. I always have attentive and swift service. I've not been to any culver's where I did not have to wait for my food, unless I got a beverage only or a custard only. This place is clean and busy. Sometimes really busy! My mom and nephew turned me on to culver's when they had not yet entered the Chicago market. Great place to get a quick meal. read more

Don't let the exterior atmosphere spoil the food and service you get inside. I ignored the armed security guard outside protecting us and ordered to dine-in as I saw that the tables and floors were fairly clean. Service was great as I got my food fairly quick and all intact. Great food as always and will come back here again. read more

First time at Culver's. Staff was super nice and helpful. Really liked the food too! Got the double butter burger and some tenders. Ambiance is also pretty nice. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

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The food is almost always fresh,service is fast and the whole ambiance is perfect,one of the best restaurants to eat at

Came here after our visits to the Field Museum and I don't know what people are talking about, I found the service to be great! Everyone was super friendly. Ladies BR was clean but stunk really bad, that could just be the sewer system though. I'd come back if I was in the area again. read more

Great customer service Kayla!!!!! She was working the drive thru, today 6/18/24. She made sure she repeated our order for accuracy. She has a great disposition!!! Excellent! Served us with a smile! Give Kayla a raise!!! read more

For a fast food cheeseburger their cheeseburger is pretty good I can't say the same about the customer service

The Chicago King drive location has great food and generally good service, but why is it so difficult to get my order right. I love the cod sandwich, but I order it without cheese. I don't want cheese on it. When I get home, I'm peeling off the cheese. Frustrating! read more

i never tried this one but the one by milwaukee ave in chicago is so ass do not even go there the burger was dry and very nasty. i ordered off doordash read more

The ice cream always good never order the food but onion rings delicious service great nice staff seems to be organized only do drive way for food quick service in all types of weather good service read more

Order a Cheeseburger and a Chili and was disappointed. The burger was cold and the chili was barely warm. I thought they were making everything as you order. Wrong. read more

Loved this fast food joint. Loved the ambience and blues music playing. The workers were so helpful. The spicy tenders were so good. And the cheese curds with marinara are amazing. Butter burger was also good. And the custard with brownie and salted caramel shake were just phenomenal. read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

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This place is clean and the security is excellent! It's also very comfortable inside, great artwork, lots of historical pictures, a real pleasure to visit! The people always greet me very nicely and always check in to make sure I'm happy when I'm dining in. The food is pretty standard for a Culver's, nothing out of the ordinary but it's this location that just makes it really nice. That might sound funny but the dining room in this location is absolutely great. The washrooms are clean too! read more

Culver's - Dining room - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

Service was great. Burgers forget about it. They are not 3 cuts of meat. Were do you get a hamburger with chunks of I don't know what . I believe someone said they are full of soy. I've been a waitress all my life . And believe me . White castles have better meat. Sorry Culver's you Suck. 25 dollars for crap read more

The food here is nothing like any of the other Chicagoland Culver's locations. Never hot and the burger patties are consistently dry and overcooked. Tried them 3 times to make an accurate call and it was not good any of the times smh. read more

Cheese curds to die for and for some reason when you have a hot fudge sundae it just tastes sooooo good and better after every bite!

After my last review someone contacted me here and told me to leave my feedback at contactculvers.com. I did so and allegedly someone was supposed to follow up with me but of course never did. It's almost as if they respond to negative reviews so it appears that they care, but not to actually do anything to fix it. Despite this, I made the massive mistake of coming into this shitty fucking restaurant again today. They overcharged me 56 cents. When I pointed it out first I was told that "tomatoes 50 cent". I said I requested only pickle. Then I was told "it's tax". So I showed them all where that was wrong. I say them because by now two more employees had joined the conversation and were of course being rude. The third explanation for overcharging me 56 cents was "they forgot to update the menu". The girl who was actually at the register was polite and apologetic but didn't know how to change it. The other two women - one of whom appeared to be management- were just as fucking rude as I've come to expect in this dump. Part of hopes I've learned my lesson and never step foot in this dump again, but part of me is curious to see how bad the next one experience is! On my way out, I did convince a woman and her daughter to go next-door to Taco Bell instead so that was fun. read more

Well well, I was in a hurry and didn't check my BAG. (In which I usually do check my bag) The GURL had a nasty attitude which the Manager acted like it was the norm that took my order and SCREWED my whole order up.I ORDERED 2 butter burgers and which I received 1 double burger and fries 2 large concert mixer that I didn't ask for .. and this came up to $22:54 cents. I called numerous times and guess what, I received a busy signal . Talking about GHETTO every one from the Manger to those rude young ppl that work there. Unfortunately I didn't get ANY RESOLUTION with the Manger which looked like she just got out the bed, totally unprofessional. I use to enjoy coming to this location in which I have dealt with FAILURE from here before, but this was definitely the last straw for me . I wouldn't be going to this hood ghetto, unprofessional Culvert's again spending my hard working dollars. They need to tighten up quickly. Smdh !!! read more

As others have said. The wait is way too long. Doesn't matter the time of day. You order in the drive through they tell you to park and take upwards of 20-30 minutes. Sometimes longer to bring out your order. Just close the drive through line. It clearly doesn't work. Pictures show line of cars waiting. Ordered at 8:40. Food wasn't brought out until 9:15. Waited 35 minutes. Smh. And even after waiting the order was still wrong. Unacceptable. read more

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Salads, soups, sides, and sundaes oh my!! I don't know what brought me here. I wasn't craving Culver's as I don't really eat it yet seeing it in the area and seeing how much traffic there was, something made me take a u-turn. On this particular evening, I'm glad I did. Wow, this location is enormous on the outside with plenty of parking, lots of different seating options inside, spotless, and has ultra-friendly Associates. I'm always looking to take care of my sweet tooth first, and I definitely did that, but I tried something different. I don't eat beef, but I heard they had delicious fish sandwiches. When they say, everything is made fresh to order, they certainly mean it. I went with the Cod fish sandwich with their crinkle-cut fries. I can't say I recall any flavor being in the batter of the cod but it was flaky and warm enough. They have a daily fresh frozen custard special called the flavor of the day; it also varies location to location. I went with the Oreo and salted caramel mix concrete. Might I mention that there are over 83 freak'in flavors of concretes on their menu! It was so fresh and tasty - it was as if a sweet little old lady was in the back churning the frozen yogurt and preparing the caramel on site. For them to have been so busy, they were so swift and courteous and mindful. I didn't have to ask for extra of anything​, and nothing was missing from the order. Culver's is like an upscale Dairy Queen (if there can be such a thing), but it is exceedingly enjoyable. This location is in historic Bronzeville and people are flocking to it in droves; those that live in and out of the area. Their slogan is "Welcome to Delicious." If I could, I would tell Mr. Culver - Thanks for the invite bro! read more

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One star. I came here with high expectations, since me and my family have been coming to this specific location ever since it came out. I should've lowered my standards. I ordered 1 kid's meal, 3 kid's ice creams, and a couple of ketchup packets. They made us wait 35 minutes just for that. During the 35 minutes, we then proceeded to watch the customers who ordered after us, not to mention they ordered more food than us, get their meals way before us. Once we got our food, we went home only to find out one of the ice creams had hair, there was no ketchup, the burger was all wrong, and the soda was flat. How could you possibly flop so badly?? One star, never going again. Horrible. read more

I' usually go to the drive thru but the line was long so we went inside. It was very clean and that was reassuring to see! Hope that continues read more

These burgers melt In my mouth and the fries are amazing and ice cream is amazing to so defiantly come to Culver's in Decatur

The food was delicious. When they finally got my order correct, I was very pleased. Initially my food was not sent. The food that I received wasn't my order. After that terrible experience, my order was perfect. I ave eaten At Culver's in Wisconsin and the food was perfect. read more

It's not often I eat fast food... However today I stopped in this Culvers on 34th and King Drive... It is also not often at all that I compliment a fast food ANYTHING... LET ME TELL YOU SOMETHING... #1 Clean staff member even came around with a lil spritz can of "smell good" (never seen that done before anywhere)... #2 Food was the best Culver's I've EVER had (admittedly I've only eaten in a few but nation wide) #3 Staff Very friendly... a lil joking here and there but to me the sign of a happy staff (nothing offensive at all)... #4 AFRICAN AMERICAN OWNED AND OPERATED with all ethnic staff!!! When one of the staff members came around again I asked for a manager... I told her everything I'm saying here... she got the Operations Management Told him the same... People love to tell the bad but never want to tell the good... I WILL GO BACK TO THIS LOCATION ! read more

Culver's - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

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I took some stars away can I take the last one too, I'd like to. I don't eat burgers often, so when I decide to I like it the way I asked for it, no mayo, well look at that lots of mayo, along with a mess, the burger hanging out glued to the bun that way because of the cheese. The other cheeseburger, same treatment. That other burger without the tomato sticking out I didn't even ask for, what I did ask for was a regular order of cheese curds, not regular cheese burger. Tomato tomato, curd, burger. Whatever, a word of warning, check your order. Me, I'll go back but won't be a regular, and I may stick to the cooler with the prepacked custard off site, at least this way I know it will be right. Really too bad, I like to support local places and we need them here, but I expect better then consistently wrong orders. read more

Culver's - A mess, also had mayo that I Ididn't ask for. - Ice Cream & Frozen Yogurt Near Me - Chicago, Illinois

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Terrible service in drive thru and inside. Don't go! Not worth the moment on the lips.