When they opened years ago, they were my favorite place. Service was great, food was great, etc. It has declined a lot since then to the point I avoid going to this location. Food is still good, but the service is poor (painfully slow and I get the wrong order more often than should be expected). The Franchisee has multiple locations and it appears there is no focus on this one. The last straw for me was on 12/24. We had a guest over who loves Culver's but doesn't have one near her. We ordered online and when we went to pick it up, they were closed. All the signs were on and several other people were there to pick up orders as well. Why would the website take orders if they are closed? Why are all the lights and signs on, but no one there? When we talked with them a few days later when they were open, they apologized, but didn't seem too bothered by it. read more

2nd time here and welcomed by "Drew" at the register. Warm and friendly. Always nice to be recognized and with such a friendly welcome! Great recommendations and really makes me want to come back. Keep up the yummy food and caring staff. Drew is a gem! read more

Culver's - Chicken sandwich basket - Burgers Near Me - Buffalo Grove, Illinois

I like Culver's food and normally take it home,tonight we decided to eat there,that was a mistake as it was so cold inside we had to leave our coats on while eating before we were even halfway through the food was ice cold and hard . Not good read more

Try the smoothies! They are so unusual since they are made with custard AND lemon ice plus whatever fruit you want! I would eat one every day if they didn't have any calories. Very crave-able! read more

I'm definitely a fan of this spot which has been around forever but I didn't get a chance to review it until now. When coming here you place your order up front and then you get a number and then you go sit down and they will bring it out for you. If you don't want to come in, they have a nice drive through service option where they will bring out your food, which is also nice. Also, they have a few outdoor tables for those nice summer nights where you want to eat your custard outside. Most times that I come here, I always get my usual 2 scoop chocolate custard in a cup but recently I decided to venture out and try one of their butter burgers because how could I not have had one all these years. I ordered a single cheeseburger delux which is super cheap for like $3 and I have to say that it's much better then other fast food places like Wendy's or Burger King. It's by no means gourmet but it will hit the spot when you need it and I'm hoping that the beef is real. The delux comes with lettuce, mayo, onions and pickles and I always get ketchup on the side because I like lots of sauce. Honestly their French fries are not my fave but their onion rings aren't bad so you can always get those to go with your burger. But the main reason that I come here and will continue coming back is their custard. It's creamy, sweet and perfectly delicious especially on all summer nights. I also get chocolate because I'm definitely a chocolate over vanilla kinda gal. However, every day they have a flavor of the day so I'm trying to catch when they have cookie dough since that will be yummy in any custard. And for around $3 for a two scoop cup, it's definitely the best cold treat around. The kids and managers working here are always nice and if you come during lunch hour, someone will stop by and even ask how your food is which is very nice. I once dropped a $20 bill here and a manager held onto it after I left which I thought was very honorable since let's be real, who would actually turn in someone cash. I was pleased with them and will come back for years to come. Oh and they have coupons for burgers and sundaes so bring your friends and make the most of the experience. It can get a little hectic during dinner rush so come afterwards for a guaranteed table. read more

I am writing two reviews today, one for Culvers in Buffalo Grove, and one for Culvers in Arlington Heights. One is good, and one is bad. This is the bad one. I had three bad experiences but didn't realize how bad it was until I experienced other locations. My initial problem was around the North Atlantic Cod dinner. When I asked for a couple extra tarter sauces they didn't give them to me and because I took it home, when I called they wouldn't do anything to make it right. Then I went there another time for custard ice cream. Was surprised how little there was to it. Might as well have been plain ice cream with some toppings on it. Nothing inside. Then again they came out with a new flavor and went to the Arlington Heights location. It was incredible. Every bite had loads of stuff in it. Next day Buffalo Grove had it, so wanted to get the flavor again. It was basically chocolate with some stuff sprinkled on it. Once you got past the top, there was nothing but chocolate. They really short change things. Horrible experience. Suggest trying to find another location like Arlington Heights. read more

A Culver's disaster. This location has really disappointed me with my past few visits. The manager argues with me when I ask for extra sauce. My dad requested strawberries on his dollar scoop of custard and was willing to pay extra and she still said no, despite or never being a problem the many other times he asked. This last time is what really did it for me. We went there on a snowy evening to get food to go. The food was cold, onion rings were too soggy to eat anew the fried we ordered were missing. When we called, the same manager offered us free fries but didn't understand why we wouldn't come there on a night with inches of snow covering icy roads. It became such a hassle we just gave up. We told her we would stop in for our few free orders of fries on a day that had better weather. Going out in that weather for a few bucks isn't worth it. We still haven't gone back. read more

Bruh I literally passed out in the restaurant and the workers just kinda looked at me and did nothing but the cheese curds were so fire.

I love you Culvers, but I don''t love that your low paid irritating employee neglected to give us our dressing, which I didn't find out until I got home after driving in a blizzard and we had to eat naked salad. Although she did give us a bagful of butter. Not sure what we are supposed to put it on. Boo Hiss. Next time I will go to Palatine, where my nephew works. I'm sure he won't forget to give us dressing. read more

I stopped in here after going to the Long Grove Confectionery Co. with a group of residents from the retirement community I work at. The people here were very sweet. There was someone who held the door open as all my 8 residents and 1 staff member walked in. They also asked how many people there were so they could pre set up a table for us. The one cashier was also very patient with three of my residents who were just staring blankly at the menu as I asked them what they wanted and they said no to everything. This was a very pleasant experience. The food was great and came out very quickly even though it was 12:30-lunchtime! I had gone with a group to a different Cuvler's and they had me fill out a little paper just giving them a little info about who we were, where we came from and why, etc. This place didn't do that, but the manager (I think?) came by and asked if we needed anything. Great experience! read more

We eat here somewhat often. Got home today with a larger order and found we were missing the most important meal, my Sons meal. Being the dad of a special needs child, getting him wintered up and to drive back is just too much effort at times. I called and spoke to the manager and voiced my dissatisfaction and explained I cannot come back and She immediately offered without my asking to drive it over to me and I accepted her offer. Not only did my sons meal with an added large custard show up shortly after! The manager herself delivered it. What started as and could have been an unhappy customer turned into me thanking Her and taking the time to tell others of this gesture and effort on the part of Culvers manager. Steve - a very happy Culvers customer - ps - the food is great read more

This is my favorite fast food restaurant for a burger. I enjoy the food here, the employees and there is a nice, clean dining area. That being said: IF I could give a NEGATIVE 5 STARS for their Beef Pot Roast I would. While the Beef Pot Roast is very tasty, a short time after eating this food I ended up with an extremely painful, MSG type headache. So I looked at the ingredients of the Beef Pot Roast to see IF it included MSG and MSG wasn't on the list. HOWEVER, one of the ingredients is: Yeast Extract People sensitive to MSG may also be sensitive to MSG-like substances. - Yeast extract is a common MSG-like substance Assuming you have no sensitivity, there is no food safety issue with Yeast Extract. The more important question is "WHY WAS YEAST EXTRACT ADDED IN THE FIRST PLACE?" Good fresh ingredients, when prepared with salt and quality spices, don't need factory produced flavor additives. I will certainly enjoy dining at this Culvers in the future, HOWEVER I will never, ever order their Beef Pot Roast again. This issue has to do with Culvers in general, and it was not location specific. It would certainly be helpful though IF Culvers let people know that their Beef Pot Roast contains Yeast Extract so that their regular customers don't end up with an extremely painful, long lasting headache! read more

This has always been one of my favorite places. The food is awesome. And nobody elese sells mashed potatoes with or without gravy. And its cheap too. Under 10 dollars for a complete meal with drink and fries or potatoes. The mashed potatoes are also low fat and yummy as hell. read more

Culver's - Burgers Near Me - Buffalo Grove, Illinois

I've been to this location only a handful of times and have never found an item that was good. I prefer chicken and it's never been to my liking. I will admit that they have some of the best shakes! read more

This review will be a short one. I was in the area, had a short window of time to kill, was hungry and this place was right where I was at. Culver's to me is always preferred if I am going to go the fast food route. Their places are always clean, service is always fast + friendly, and the food is pretty good. Ordered a Sour Dough melt meal. A little bit on the greasy side as melts tend to be but it did the trick and hit the spot. Cheers to All read more

Came in with my friend for a flavor of the day treat and boy did I love my chocolate éclair scoop in a cone! Immaculately maintained inside w super friendly staff. Definitely would come in again soon! read more

We were excited to try the coconut cream pie flavor of the day. Coconut custard with bravarian cream and pie pieces, yum! The custard was great, but there were almost no pie pieces! Totally bummed. read more

Culver's - Burgers Near Me - Buffalo Grove, Illinois

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Our favorite quick service venue. Delicious diverse comfort food, especially the burgers, fried fish and of course the frozen custard. Great friendly service - they bring the food to your table. May be healthier options, but great for a monthly treat! read more

In all fairness, tonight was a fundraiser for the local school districts. Also, everyone had their mailer coupons with them. Kudos to Culver's for giving back to their community. I Ordered 2- DBL Culver ButterBurgers with 2 for 1 coupon. Great bargain. Bun wasn't warmed, lettuce & Tomato were cold, burger was Tepid ( Meh) and the cheddar cheese was an unheated slice. Not the first time I was served room temperature burger at this or any other Culver's. My wife ordered the Cod sandwich. Was served screaming hot. Was outstanding. Fries were Hot and crisp. If only Culver's could serve their burgers screaming hot like their Cod (deep fried) In their Cod sandwich, I would come more often instead of going to Sm*shBurger. 2 1/2 stars rounded down to 2 stars because I am eating in the burger. read more

What a great place! The butterburgers are quite delicious, and are perfect with a rootbeer float. Mmmmm!! After the root beer float, the turtle sunday is my favorite... oh and the banana split ... and the concrete ... and and and ... i could go on and on! And if the idea of a butter burger doesn't sound good, there are quite a few other items to choose from, the salads are good, and the cod dinners are especially good. All in all a great place, highly recommended! read more

It's a typical Culvers.... I can't say that I speak much for the food, as I really only go here for ice-cream late at night. LOL. Errr, custard, not ice-cream. Good stuff! read more

Simple, yummy fast food! Love to go and grab delicious Hamburger.... My favour are cheese curds. read more

Culver's - Definitely! :) - Burgers Near Me - Buffalo Grove, Illinois

Culver's definitely has the best quality among the other fast food burgers. Their pricing is little expensive but considering the quality of the meat you get, this is normal. I also tried other menu items in this location like the chicken sandwich and fried chicken. They were really good and not over greasy. I would like to mention the service quality in this location; especially the blonde manager guy. He is at the cashies, he mixing concretes at the back, he is serving food, he is delivering packages to drive-in and he is literally everywhere still smiling. They should give him a raise asap. One thing I can complain about is that, they need to send out more coupons. Their competitors have better deals all the time. Culver's should do more buy and get one free stuff. read more

Basic fast-casual dining. i had to try Wisconsin fried cheese curds at least once, right? It was not worth the 580 calories. Neither was the price for basic single cheeseburger, side, and drink. A butterburger means that the top bun is buttered? Sounds like a scam. Butterburger implies a pat of butter while cooking the patty, yo. Add the sad patrons who came to dine while we were there and I'm never coming back. This is not why I love the Midwest. ick. read more

Kind staff. Good burgers/cheese curds. A great treat from time to time. Only downside is sometimes food comes lukewarm in temperature.

I don't know what's going on with this Culver's but the last three trips here I've gotten vouchers for free food for waiting too long, missing items and under cooked food. This last trip will be my last because the sandwiches were greasy as hell and fries were not seasoned with any salt at all. I get turnover happens at fast food places, but under cooked, under seasoned, and greasy food is not worth it. Thank God I had the voucher for the missing food because the found it and now lost the seasoning. read more

It's Culver's which is a step up from Wendy's. A burger competitor to the hot dog stands. Super clean. Hamburger was delicious. Chicken fingers are top notch. Favorite part was the fries. They serve crinkle cut fries. Each fry was long. Nice to see a fry container filled with long fries. You know what I mean? read more

It is my really first time here however I've passed a few times but never tried. I decided to taste at this time with my friend. I can say that butgers are more fresh and more tasty than others. I prefer chicken and it was good. But I don't like waiting. Oh and great sweet things as shakes and desserts. read more

Order online waited 20 mins to get my order. Şights were on but there were no one at the store. Never got my food. Such a waste of my time and still did not receive a refund. read more

This is a fun family treat! We love eating here - if the question ever arises "what's for dinner" we end up at Culver's! Make sure to use the $1 off coupon for your value basket - sure you pay a few dollars more, but it's totally worth it. Best restaurant in Buffalo Grove! read more

My kids love the food here. The owner and the staff are always so friendly. It's a great place to go for a quick bite to eat and be treated like family. read more

Just had dinner at this place that was usually ok. But tonight the crew is standing behind the counter with the garbage bins are overflowing, garbage on the floor and someone spilled her drink and no one came to clean it up for at least 15 minutes and the time we left it was not taken care of.... there is an assistant manager in the premise but busy putting up a picture of a kids baseball team... Disappointing! read more

Went through the drive thru to pick up chicken tenders with barbeque sauce to bring to my Mom at the nursing home and once again NO SAUCE!!! ThiS has happened several times and I'm done with this place. Won't be back read more

Ordered the fish sandwich. I have but one word that describes it all: GROSS. That's not food!!

What's not to love? Butterburgers, cheese curds, and rich and creamy custard!

I have been here a few times since my grandmother is in the Assisted Living home next door. Their food is always excellent and the service is friendly. The tables are typically cleaned promptly after they are turned over. Culvers is not the cheapest fast food dining, but they do make a mean burger! Their deserts are also the bomb! read more

We're here almost weekly. Good food and efficient and friendly people working here. It's like visiting family and we always enjoy our time at this Culvers. read more

Please tell me how you're culver's and you run out of vanilla ice cream???!?? very disappointing:((

i've been to many a culver's locations, and they all seem very consistent. the food and dessert are good. i love the cheese curds. and there's probably crack in the root beer, which is why it's addicting too. burgers are a little greasy than i prefer, hence the name buttterburger, but they sure are good. a bit pricey for fast food, no? read more

One of my food pet peeves is chocolate ice cream. Wait, hear me out here. I actually loooooove chocolate ice cream, or in this case chocolate custard. What I hate is when you can't taste enough chocolate in there. Not so with a healthy scoop or two of the chocolate custard at Culvers, which I have to have with hot chocolate fudge. There is just so much right going on in the cup that it's got to be wrong somehow. So wrong...so good. read more