** Still Fantastic ** These guys are always professional and kind. Sandwiches are made to perfection! Not going to lie, it hurts the pocket a bit but that's just the way things go now. Had to cut it down to once a month BUT it still the only sandwich shop I purchase from. Keep up the great work! read more

Jersey Mike's Subs - the dining area - Sandwiches Near Me - Mount Prospect, Illinois

6 inch sub, chips, regular drink, almost $18.00. Never again. Why do I have to put is 85 characters??????????????????

Wish I could leave no stars. By the past reviews , I can tell the three kids worked together in the past and made other customers feel the same way. I was very upset about my visit tonight at this location . We looked online and they said they closed at 9. We walked in at 8, there was a handwritten note that said they close at 830. All of the chairs were up and a guy was sweeping around us .There were three men working all of seemed upset by us walking in. I could tell by all of their faces turning red and their short answers. Clearly they were annoyed with us. I ordered a veggie giant hot sub and realized I had to take it to go which at that point by the way they were acting I wouldn't eat it there. By the time we made it home to eat it , it was gross and soggy . Something that should of been eaten right away and I spent 22 and left a tip which I shouldn't of done they didn't deserve anything. They were rude and when I asked for a side of pickles he clearly got mad and again with the red face and I said thank you and he says " yep" . They made me feel not welcomed and that I was ruining their plans for the night which happens to be Halloween. I'd never treat anyone this way at my job. Complete waste of time and money and would never want to return. read more

Huge attitudes the minute you walk in the door!!! Very rushed like you were bothering them!! Yelled at to get your hands off the glass!!! Stared and smurked at when leaving!! Order was completely wrong!!! This "was" one of the best Jersey Mikes to go to......Will not be going back to this location!!! read more

Today was my second time at this JM's. The guys who work here are real pros : ) I have a gluten sensitivity, so I appreciate the gf bread at JM's. The problem with gf bread is that it is notoriously dry. But... if you get your sub "Mike's way" they put on tons of vinegar and oil, making a potentially dry sub moist and very tasty : ) read more

Speedy service, good food. But not too friendly. I would be back. Always room for improvement

Worst place to get subs my whole order tasted like old fish if you know what I mean this place is trash

Not gonna lie, the only reason I tried Jersey Mikes, was cause of the Danny Devito commercials. It did. It disappoint. There is something refreshing about see them slice the deli in front of you. It really does taste more fresh. I have been converted to Jersey Mikes. read more

1) called to place a pick up order, kid that worked that was rude and had to have hated his job. 2) picked up my order, and my sandwhivh was wrong 3) bread was stale and so was the cookie Not only were the people inside miserable, they couldn't get my order correct and it tasted like shit. Not worth the $35 I spent on 2 adult Sammys and 1 kids. read more

Best place ever ! I was thinking of subway cause is the usual for me but dam! It's my first time at jersey mikes and wow I'm impressed by the service and how nice the people here are. The GM Shada I believe that's what the crew called him he is super nice guy that will take care of you with any allergies saved my life ! Erick the cashier super nice guy told me about the Buffalo chickens sandwich mmm best dam sandwich I've ever tasted ! I say 10/10 probably the best Jersey Mike's I've been too! read more

Jersey Mike's Subs - Sandwiches Near Me - Mount Prospect, Illinois

Poor customer service. I arrived early for my pick up. The lead dude said I was early but they were "working on it"! 25 mins and 10 walk in customers later, I spoke up and, was again chastised and told I needed to "honor" the pick up time. Had I just had them made on the spot, I would have been out in 10 mins. Makes no sense.. 40 minutes after I arrived, I was chastised a third time as I left. I will not be "honoring" them with my business, and would encourage U to not use the app if UR hungry or in a rush. read more

I had an absolutely horrible experience at this Jersey Mikes. I do not think that I have every encountered such rude and disrespectful employees at any restaurant. The management really should not leave three teenagers, that have no interest in working or providing any basic customer service, alone at the restaurant with no supervision. Looking back, I really wish I had left the restaurant after I stood around for 10 minutes waiting for my online order (placed 20 min earlier) while the 3 employees stood around doing nothing and when I asked about my order they told me I would get it when they got to it (but in not such kind words). If not for the fact that I was trying to feed a bunch of softball players with limited time between games I would have left in a second! The Jersey Mikes restaurant that I typically order from is great and has super friendly and hard working employees (in Carol Stream). read more

They never disappoint ! The turkey wrap is out of this world ! Today I had the ham & provolone & it was amazing ! Keep it up Jersey Mike's ! Oh & they are also very nice read more

Almost always a very good sandwich. This has been our occasional stop for a healthy, special treat. I would have given the location 5 stars but my 2 of my first 3 visits were just OK. But, the place has been on point every time we have visited over the past two years. read more

I loved the service here. It was friendly patient and kind. We first timers. But I have to say prices are too high and they should lower them. I wasn't too keen on sizes cuz traditional subs come in variety but my spouse ordered heated one and it wasn't as big as my larger one. But I thought mine so big I could have ordered mini. I took home leftover and mikes way oil had seeped into bread and it brought back memories of way subs should taste. I only wish I had taken whole thing to go. Love that the lettuce is chopped shredded style. That the way it should be. I'd recommend at current prices when you want a treat but I'd ask if you could modify. I didn't and I am not sure what options were available. Maybe mikes way in a hurry your way if not???? read more

GTL baby! Frank Sinatra who loves ya? Tony Soprano OOH! and now Mike's Subs???!!!!! fuhgeddaboudit! obviously its a chain with over 400 franchise locations, but everything you eat is made fresh to order at your particular location. Blocks of cheese, blocks of well prepared animal flesh, bread, lettuce all cut on premises awaiting to release its soul of goodness before the alter of mmmmmmmmmmmm. The only thing that would've made this place a 5 star moment would be some Jersey Shore siliconed Double D's behind the sneeze guard and a stripper pole in the corner...but alas, this is just a sandwich shop in Mt Prospect Il... one can still dream. read more

Jersey Mike's Subs - Sandwiches Near Me - Mount Prospect, Illinois

I love a good sub sandwich. Over the years, I've had many. Among the national chain restaurants, Jersey Mike's is, in my opinion, the BEST. Always fresh ingredients, sandwiches made with freshly sliced meats, and the service is always casual, laid back, and friendly. There are better sub shops out there, independently owned and operated, but for a national franchise, Jersey Mike's has them all beat, by a mile, or a foot long in this case, because we're talking about subs. My favorite subs are the Roast Beef and Provolone, done "Mike's Way", the Big Kahuna Cheese Steak, and the Cancro Special, which is Roast Beef, Provolone, and Pepperoni. I kind of wish they'd expand their offerings of sides. Seems all they have are chips, pretzels, and soup. How about Potato or Macaroni salad? All in all, Jersey Mike's is a winner. Beats Subway, Quiznos, and Jimmy John's. read more

All the sammiches I've had from Subway.... whyyyyyyyy? I forgot the old golden rule of "You get what you pay for". Sure, Subway has their 5-dolla foot-long sandwiches, but we're talking about bread sandwiches with a slice of meat inside. They give you more condiments because there's more room between the bread. Ok, sure, Jersey Mike's sammiches are like $7 bucks for a "regular" which is plenty big, or you can go high-rolla and get the $10 giant one. But at Jersey Mike's they actually believe that the bread encompasses the sandwich, but not overtakes it. We're talking about many many many slices of meat cut fresh off the dangerous looking deli slicer. Have it "Mike's Way" and you'll get lettuce, tomato, and red-wine vinegar. Simple, done, tasty. You should be ashamed of yourself Jared. So little protein, so many carbs. read more

I am basing my review today on our dinner last night. Three out of three of our sandwiches had soggy bread on the bottom. Not from the contents, like there was water on the counter where it was made. I love Jersey mikes but this was a real disappointment! I looked on my app to see if there customer service but there wasn't...I'm going to be positive and hope it doesn't happen again! read more

Got the club supreme and it came with no bacon and I asked for the hot peppers on the side and they were on the sandwich

I think I'll refrain from the obvious Jersey Shore references I can say about the name of this place. The bottom line is they make some fresh tasty subs. They have the Menu split up as Cold Subs, Hot Subs, Wraps, and Salads. I love me some Cappacuolo and Pepperoni, but I wanted to try a warm sub today. I ordered the regular size #17 Jersey Mike's Famous Philly with provolone, grilled onions, and peppers. The guy took out the thin slices of beef and chopped it up right on the grill. They have the meats and fresh ingredients all out on display, and they make the sub right in front of you. I made mine a combo w/ chips and a drink...I got the Salt & Vinegar chips because that's how I roll son! They wrapped up my sub in aluminum foil which kept my sandwich nice and hot. I sat outside since they had a couple of tables set up and it was nice and sunny. I have to say that the Philly Sub was Phantastic!!! The melted provolone oozing on that grilled steak was on point, and the grilled onions and peppers added the extra "Mmmm." I think I kinda like this place...yea I really kinda do. I happily finished up my meal and threw on my Armani shades just in time. Snooki, Ronnie, Sammi, Pauly D, J Woww, Vinny, and The Situation just rolled up in the Escalade. I tried to refrain, but its hard when the name of the place is "Jersey Mike's." And if they were really here they would give this place a "DOUBLE FIST PUMP!" read more

Jersey Mike's Subs - Jersey Mike's Subs - Sandwiches Near Me - Mount Prospect, Illinois

I asked for no cheese on the #17, and to add lettuce and tomato. Got cheese and no lettuce and tomato. Glad to see peoole know how to read or follow instructions. Glad I wasted my money. It was an online order as well, so not seeing that was kind of the employees fault, as the manager responded saying that it was my fault. Which is very rude. Ive never had an issue with this place before. I would expect better with removal of ingredients incase people have allergies. read more

Was greeted by some upbeat friendly employees, got my sandwich hot and fresh, get their steak sandwich with chipotle sauce I am addicted and always order extra it's insane. Melt in your mouth. Yeah they are pricey, but worth the splurge. Their turkey sandwich is also fresh and delicious, and their tuna is definitely on par with some of the best tuna sandwiches I ever eaten and boy do they stack the sandwiches. The location is pretty clean and has decent space to sit. read more

I stopped in today for lunch because I bought one of those cards that local high school groups sell with discounts for various area businesses. Jersey Mikes coupon is a free drink and chips with the purchase of a sandwich. It was almost 2pm so not busy and the 2 guys that waited on me were amazing! Not only were they extremely pleasant and friendly, but they helped me with my discount card to get the free chips and drink but they also helped me with the gift card which I used to pay. I'm getting older and I get so tired of going to places where the workers don't smile (even when I do) barely look at you as they are mumbling "what choo want?" and they seem like they hate life. At Jersey Mike's, not only was the food great, but the employees were extremely friendly and personable. I will even brave the horribly designed parking lot at Randhurst to go back to this Jersey Mikes. read more

Drove from a distance to this location on 2/3/2019 and arrived at 8:35 PM. The employees tell me the store is closed. *The store is suppose to close at 9.* So I asked why and they gave me some BS they are out of bread. Hope the store owner knows the employees could care less about the business. **Yes this was the Store I went to. Next to chipotle and five guys.** read more

I ordered to support Special Olympics and really enjoyed my turkey sandwich. I like it better than other restaurants like it. They have brewed tea also. That's a big deal for me. I will go back. read more

Forgetaboutit. No, seriously forget about it. I headed to Jersey Mike's for lunch the other day while my tire was getting fixed. When I think of a good EYE-talian sub, I envision fresh bread piled high with meats and cheeses. However, that's not what I received. I walked in the sub shop and was greeted by a fantastically long line. The place was hoppin, which I figured was a good sign for yummy eats in my near future. I knew I wanted to do get a cold sub and got the Mini #4 Special- Provolone, Prosciuttini, Cappacuolo. It was pretty skimpy on the meat and cheese. While, it temporarily filled my hunger void. I don't know if I'll ever go back. I don't feel the prices, quantity and quality were on par with other sub places. read more

For a chain restaurant they do have good sandwiches. I always order the #9 club supreme you can never go wrong. This location is kinda small so when you want to eat on the seating is limited. Overall good experience. read more

The staff at this Jersey Mike are remarkable absolutely fantastic. So caring, smile on their face, really make you want to come back again. The cashier even recommended some other options for my next visit! Food is always delicious as well! Definitely recommend! read more

Not horrible but not very good either. I saw a 5 star reviewer say "Goodbye Subway." Yeah, that's exactly who I'd expect to be wowed by this place - someone who is used to eating total crap. Sure, it's better than Subway, but what the hell isn't?? The bread here is weak. It tastes like some generic loaf you'd buy at Jewel. They get chintzy with the meat & cheese, and they overload the sandwich with lettuce. And they charge a premium for it. No thanks. If I want a basic sub sandwich, there are many better places to find one. Definitely won't be going back. read more

There have been a lot of Jersey Mike's popping up around the area so I was curious to try it out for the firs ttime. I ordered the #3 Ham and Provolone. Jersey Mike's offers a lot less toppings than other places like Subway, but I do appreciate that the meat and cheese are freshly sliced in front of you as they are making the sandwich. The overall taste of the sandwich was good, but nothing special. I'd take Jimmy John's over Jersey Mike's any day. I do have a gripe with this experience. I was charged for a regular when I ordered a mini. At first I didn't notice, but was wondering why they were charging me so much. The cashier was nice about it and took it off my card, but I had to remind the cashier twice to give me a receipt! Not happy about that. Not a good first impression, and I probably won't be coming back. read more

I had been waiting for a chance to have a hearty sub for quite a while. I walked into Jersey Mikes with the idea that I was going to "grab n go", but realized that if I didn't stay, I would miss part of Sportscenter, ESPNNews, and CNN. I would do no such thing. Give up the chance to soak up tv on the road. I think not. So, right off the bat(no pun intended) they had me hooked. I ordered the regular Sub Mike's way. The soft bread got me right away. Loaded with lettuce and other great veggies, this average sized sub really hit the spot. You can have subs made your way or Mike's way (Mike's way is why they are so good). Service was very friendly and was ready to answer any request customers had. Yes, I would return. As a matter of fact I need to look up where the other locations are here in Chicagoland. Only thing is, they are a bit pricey. read more

I love Jersey Mikes but this location is something else.. they go above and beyond for you! Joseph (GM) is such a nice and inviting person and always with a smile on his face! I love the workers and the food here the most out of any other location. And please do ask for a Cuban sub when Joseph is in the store, the sandwich is superb and beats everything else on the menu. The best on the entire plaza for sure! read more

If you can't make up your mind get two Mini subs. If you really like one get it as a Giant!!! Mikes way or no way! read more

Amazing service. Employees acted as if they actually wanted to be there and were very friendly. I liked the man bun of the gentleman who made my sandwich. I recommend going here! read more

Jersey Mike's is my favorite sandwich shop besides a real deal deli. All I ever get are Italian subs with everything on wheat. Make sure to get peppers and oil/vinegar. A couple times I've ordered extra meat because the previous experience was a bit light but recently I forgot or order extra and it was fine. Not sure if I miss their coupons or they just don't offer many, but if I see any I'd eat there more often. read more

Came here for lunch. Hadn't had it in a while so thought I go. My first time at a Jersey Mike's was in Schaumburg, at Streets of Woodfield and I had a good sandwich there. Don't remember which one I had. At this location, I had the #26 Hot Sub which is Bacon Ranch Chicken Cheese Steak. It wasn't to my liking. There was something off about its taste. The sandwich was made in front of me but it did not taste fresh and the flavor (which is subjective) was not jiving with my taste buds. But it's okay 'cause it was only for lunch and I just had to have something so, no biggie. I would still go back to Jersey Mike's but not sure if anytime soon. read more

Ok- I must confess, I am spoiled when it comes to subs. I never had to get by on sub-par Subway or Quiznos. I had Hero's and Baba-Rinos (see other reviews) to satisfy my sub needs. After moving to the NW suburbs, I don't get to those places much anymore and sadly haven't found a good sub since I moved to this area. I'm glad I gave this chain a try. Tasty bread, good tuna that wasn't boring, fresh ingredients, clean and pleasant servers. Partner had beef w/ provolone and was very pleased with the quality of the beef. The length of the sandwiches are substantial - I think next time we will split a giant. My only complaint is too much lettuce and my sandwich should have had a bit more tuna and the beef maybe another slice of beef for the price. I guess a lot of lettuce would be a plus for some. I took over half of the lettuce off my sandwich and still had a good amount left on. I will return to try other sandwich varieties. Pretty good for a chain. read more

I grabbed a quick bite the other night and this place was a ghost town. Totally empty at 8pm, I wasn't sure if they were closed. I had the grilled vegs on a sub with cheese. It's not on the menu but they guy there said it wouldn't be a problem. I LOVE the fact that they have Frank's hot sauce.....that makes everything taste good. I had a regular size sub, chips, and a water ------ cost me $12. Ok, the sub was decent, but not $12 good. Bread was doughy, better than subway, but worse than jimmy johns. I liked the grilled veg's and the guy behind the counter was really friendly. Overall seems like a good place to get a sub as far as the chain sub places go, but the price point was far beyond the quality of the food I had. read more

A better than average sub shop in a hard to get to location off of a mall access road. Tight parking at noon time in a small lot shared with other food shops. The only available Wifi is from TMobile - won't connect & Xfinity is too weak. Good subs for the " $10 for Lunch is OK" crowd" read more

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