Great storage unit facility that has great deals on specific units. Great value for the cost with a…read moresecure location. Always people going in and out of there which also makes it feel safer. When buying my unit, they were very accommodating and let me pick which unit I wanted. No problems with mold, rodents, or humidity which other places have problems with. I would definitely recommend!

Mayra was a absolutely amazing, UHaul totally messed up my order and I was left without a unit…read more Mayra talked me of to the ledge, called to check on my reservation and reconfirm and was so sweet to help me find the best unit and promotion to help me out as I'm going through divorce.

Respect and gratitude to the staff and managers at San Marcos Mini Storage on Bent. They are…read moreservice-minded and professional. Recently, I've been decluttering and organizing in my units. They've stopped by to bring water, ask if we needed anything, and showed their willingness to provide more quality service. It's a well-run, safe, and secure property. We had up to four vehicles parked along the aisle while we dragged everything out, sorted for trash, donate, and recycle. Other tenants and Mini Storage staff were generous and understanding of our slightly chaotic workspace. Thanks again,

Very helpful front staff. They are very accommodating when I lost the key and needed to change some…read moreinformation.

Had an amazing experience here the process is very easy and fast . Sarah was super friendly and…read morehelpful and made my move so easy and stress free. She took the time to explain everything in detail I highly recommend this place !

Saw the management commented on my post so I thought I'd respond. Noticed the break-in April 2021,…read morebelieve it happened in Feb 2021. Management was very much aware of my theft as their GM was present when the police were doing fingerprints. Double whammy for charging me a few days when I finally got what was left of my stuff out.

There's a lack of rv storage available in South O.C. so I called around to many storage places…read more This location had one spot available but I wasn't sure if my trailer would fit. To help me see it without actually driving there Myra took a bunch of pictures and sent them to me. I was sold and brought my trailer there that afternoon. All in all, the price was good but their customer service was excellent.

I rented two units to store furniture while my house was staged to sell. I am moving across the…read morecountry and the manager will not allow me to place a POD on the property, even though there is nothing in my contract stating that I cannot do so. As such, it is going to cost me $2000 to have my items moved a different way, on top of the $2000 that I've already paid in storage over five months. In addition, the doors on the units are so warped and rotting. There are so many much better storage places!

Attendant/manager was clear, concise and helpful. This matters as the corporate-ese needs some…read moreclarification. He did so.

It's been a month since my last review.I still haven't received my refund. I was told it had been…read moreprocessed weeks ago.Integrity is everything to me.I again,would not recommend this unethical business. They now, aren't even responding to my emails or texts.I would definitely not store your personal items there.This is the worst customer service,I've ever experienced with a business!

Fantastic customer service!…read more Vid is quick to respond and took great care of me. Definitely recommend this place

I used them about 10 yrs ago and I am coming back to them now. The office manager is court and very…read morehelpful! They are secure and easy to work with.

So I've been storage searching for about a week now, and I finally locked in on this storage place…read more I loved the units and I love how clean this particular location is. I didn't smell any rot or mold like I did at the other places I looked at. Jessica helped me. She was nice. Straight to the point. Im not a fan of the administration fee and the lock. They should include that if you decide to get a unit with them in my personal opinion. You need insurance for your property here. They lock the flats, so you will have to ask for a key to get them to help unload your things. I guess the storage rent has the opportunity to go up within 7 months, so we will see about that. For I 5x7 ill be paying about 70/month with insurance. Not too bad. First month is free, but I still walked out the door paying 66 something because the admin fee, insurance, and lock You need a code to get inside the doors, so thats cool. I feel safe with the location also.

So you know, I kept that storage because all my son's things were there…read more.. My son, before he was 3 years old was abducted, taken and held in Korea. I fought for 2 1/2 years for his return and held that storage so that when he was returned, he would have all his things. When I started that storage, it cost, if I recall $130 or so and you raised your prices continually until I was being charged $300+ I have all those things and more in storage elsewhere for $60/month! I spent over $300,000 to return my son to the US and when I tried to clear out my storage after all these years, you locked me out and charged me for an extra month! You can keep your money and I will write a review, with my story to every review site there is! I asked you all to work with me and you don't care And I will write that review for every day, month and year my son was kidnapped So you can understand humanity and how much you charged only to keep our memories, while those memories were the only think we could hang onto! What could have been resolved in a few days you dragged out to another month. Now my friend is having to rent a uhaul in order to vacate your sad premises! Thank you for nothing!

I've been keeping my belongings as stor'em self storage since March and every time I've come in…read moreKenny is great always smiling. Has great customer service he always answers my questions It's been Pleasant doing business there. Thank you Kenny

Melinda did a great job helping me find a spot for our RV. Not only did she go out of her way to…read moreassist on the parking space she worked with me to reserve a storage unit very close to the storage unit. Thank you again Melinda for making this happen for us!!!

I needed a specific Storage space and Amy and Katie were VERY Helpful. They were knowledgeable,…read morecourteous and very friendly. They gave me a very fair price and even checked to make sure I was happy with the space after placing my boat into it. I have had bad storage experiences in the past but never had an issue here. BTW I also have a RV stored inside in a very clean place. I couldn't have found a better home for our toys. Thank you Katie and Amy your are AWESOME!

This place is great our company has had this storage unit for well over 20 years and the place is…read morewell-maintained and generally well staffed. Recently we had a great experience with Phil the office manager who assisted us when our units lock broke and we needed to get a replacement. They were on top of it as usual.

This place is high security-super safe! I moved my stuff from a Kearny Mesa facility because of…read moreconstant theft. I complained to that facility, but they said I should have had insurance. I made the drive to Stax UP, and our property was completely secure. The staff was extremely helpful and courteous. They respond quickly and are very efficient. I live in La Jolla and is well worth the drive. Nancy H.

It was an easy process to rent a storage and got a good deal. Todd provides great guidance and…read moreexcellent customer service.