Used AllSpace San Marcos for almost a full year. Every part of working with them was extremely easy. Storage units are very clean, and I never had any issues. Always nervous for pests or little friends making their way into the unit, but this was a non issue. No signs of unwanted guests. Ask for Anthony. He's the man! 10/10 would recommend read more

Outstanding customer service!!!!! Great location and nice property. Dennis and Negan make a great 1st impression.

I had a great experience with Dennis Evey. His service was incredible and very professional and knowledgeable. He went through different units and prices to best help me find my needs and it was an easy process to get the unit I needed and set up with all the paperwork. Also as a fellow Veteran he also provided me with different services that could help make the process easier. I recommend him if you have to get a storage unit at All Space. read more

Franks the best , I needed to switch units and it was done with no hassle . Thanks for keeping things simple. read more

Frank was wonderful and very patient with showing me all of the options available. I am a return customer, because the units are drive up, clean and affordable compared to other storage facilities. read more

Frank and Saskia are professional, friendly, and knowledgeable. They treat you right and have a safe, secure operation you can trust.

We felt super bad for coming in during their lunch but Frank was super helpful and gave us a tour of the whole place. Really like the vibe of this spot. Got our space here read more

Have used all space for almost 8 months and have never had issues. Frank is the best at any sort of "problem" you may have and is straight forward and won't hassle or haggle you. Never had issues with access and the company is prompt on giving notices for any form of closures and that is basically only on holidays! Would recommended this storage to anyone as I've never had issues. read more

I rent U-Haul's pretty consistently from various locations around town for my business. I prefer renting from All space since it's friendly,specially Frank. He makes it easy to check in and out. The vehicle's that I pick up are already clean and have a full tank of gas which makes it easy to get started on a job. I suggest going here if you want a good experience and nice vehicle. read more

Excellent. Clean and easy access. Wide access roads. Very helpful staff. Price is right also.

Frank and his team at all space storage are just the most kind and dependable people to work with. I have rented a unit from them for the past year and the units are clean and easy to use. Also, when renting a uhaul frank made it very easy and straight forward! Happy customers. read more

Great service from Frank and Alex. I drove from a long distance and didn't want any hassles getting set up and they took care of me as soon as I arrived. Thank you! read more

Outstanding customer service. Cameron was very personal and professional. He accurately and quickly got me setup with my storage unit. I would recommend this storage facility to anyone looking for a place to store their belongings. read more

Frank and Cameron are great. We have been waiting for a bigger unit to open up and when one was available they called us immediately. They are friendly and helpful and the facility is clean and feels very safe. read more

Seems that this facility has changed hands with management many times, and I have not had an issue, but thank you to this new management they have provided such an amazing professional service, really appreciate Anthony, and how he professionally handled our situation, five stars for Anthony. read more

This is the email I sent to AllSpace. They are NOT responsive to customer needs. Period. ================================================= This is not the first time that personnel have been totally absent during posted hours. In addition, there is another major issue. One of the reasons I rented from Allspace was because you had Sunday access. I was told you had 'temporarily reduced access' to not providing Sunday gate access due to COVID-19. That is BULLSHIT. I guess we can't catch COVID-19 monday thru saturday, but SUNDAY, watch out. Your customers WORK. We can't always access our storage units on week days. It is both TERRIBLE CUSTOMER SERVICE, and a violation of the agreements signed, to stop allowing access on Sundays without an appointment; do that on Tuesday's. Weekends are the only time many of your customers can access their storage units; the customer's needs should be put in front of the resident manager's desire to take the weekend off - that's part of the job. It is also TERRIBLE CUSTOMER SERVICE to not take credit cards; when we signed up, you did - and it only took a YEAR for you to again start accepting them. What's up with you guys? Finally, it is TERRIBLE CUSTOMER SERVICE to not BE THERE when you're supposed to be. It costs your customers time, gas, and anxiety, and it costs you goodwill on the part of your customers. If the manager's can't be available when they should, then HIRE NEW MANAGER's. read more

I had a wonderful experience here. I rented, online, the cheapest truck and used it for 20 miles; it was very affordable. The guest service area was meticulously decorated for the holidays. The staff were very friendly and treat you as if with familiarity and made the process very quick and easy while thorough with information. They kept good spirits, start to follow-up, and I'd highly recommend endorsing this business. I would rent from here again even if it wasn't the closest location for the reliability and hospitable service. Good people. read more

I love this place! Convenient, close by, great prices, and terrific service! I really appreciate the owners going above and beyond to help me get situated. It makes a huge difference. read more

The manager lied to me about everything. They advertise a half off. But when I rented 3 units he told me it was for the other units not mine. He was very rude to us all the time once we signed. When I canceled my units he made me pay for another month. Telling me if I only had one unit then I would not have to pay. But because I had 3 units I had to pay an extra month. Then after I pay he tells me he has a waiting list and can rent the units the same day. I would not do business with this company ever again. They are crooks and lie to your face. Terrible experience.manager is horrible. No customer service skills. read more

I moved back to California from Oregon and needed storage. Cameron showed me a few spaces and made great recommendations for me. It was a very smooth process, their prices are great. read more

A very clean facility on the outside and inside. Super easy access to enter and exit. Has a great lift for the heavy stuff to save your back. It's our third time renting from them. read more

I was looking for an affordable storage and found this place. Very clean and spacious plus the customer service is great. Cameron and Frank have a friendly attitude and their customer service is amazing. They make you feel very welcomed and are helpful. Highly recommend this place. read more

Place has a problem with rats poor management and messy hallways with rat droppings all over !! My brand new couches got destroyed and alot of other valuables that cant b replaced !! I will not recommend this place 2 anyone thumbs down for this place !! read more

Best service and best rental rate ($/sf) of any storage business that I have used in The USA, in CA or VA.

Totally impressed with the professional service both on the phone & in person. Frank & Cameron are helpful, courteous, & competent. The facility is clean & very user friendly. Highly recommended! read more

This facility has repeatedly provided my best experiences with self storage facilities. It has the feel of a mom and pop business as the on-site managers are always there and provide good service. The assistant manager is also great. I have had 2 separate 5' x 10' storage units here off and on for 7 years or so. Now that they take payments over the phone I have no complaints. Like previously mentioned by another review, they provide a lock when you sign up and give you a personalized gate code for entry. Prices are good and reasonable, management is responsive and honest. Can't go wrong with this place! read more

Edna, the assistant manager, took time from her busy schedule to work with me and my elderly parents to make arrangements for moving us from a large unit to a smaller one. It didn't matter that there were other pressing matters. She took time to help us. The 5-star rating is for her. The units themselves are what you'd expect from a storage facility. Nothing exciting. The costs are reasonable. Right now, their special is half off for the first 6 months! We were able to capitalize on that to be able to benefit my parents who are on a very limited fixed income. I appreciate Allspace and am glad my parents are doing business with them. read more

If I could give this place a zero I would for just customer service. I went in just to turn in a key for my father In law and the lady was extremely rude. I had my baby in my arm because It was really hot outside, the lady which I'm assuming is owner gave me attitude rolled her eyes and said I have to make sure the unit is empty. I said ok I can wait then, she scoffed at me and made a nasty comment "you can't be in here" BUT very nasty. I said I'm out! I was there to simply drop off a key had she said "oh I just need to make sure the storage is empty but you need to step out the office" oh I Glady would have waited in my car with the AC but no she LITERALLY looked at my daughter and I AND gave me a dirty look like no you can't be in here! I was shocked this lady is rude as hell! I wouldn't recommend plus my father in law said this place sucks . I personally would recommend going to the storage place next to San Diego county credit union. On San Marcos boulevard they are NICE, clean and cares about customers! read more

I understand the how one might give a bad review over the 6 month half off deal but the manager Tom cut me a great break. I got close to $800 behind and he let me make weekly payments to catch up. It took almost 8 months to catch up. He also didn't send my unit to auction when it came time. I've had some form of storage since 2003 and Tom has been the most patient and understanding manager out of 4 other storage facilities I've used. So if the sign says 6 months half off and it's only 4, it's still a good deal. If it wasn't for Tom's compassion, I would have lost all my late mother's possessions. read more

This storage place advertises 50% off the first 6 months In there website, banners on their building and driveway entrance... Thats what drew me in and was That's the ONLY reason I went with them. But it was FALSE ADVERTISEMENT... And they gave me a smaller unit than what I asked and paid for. read more

Advertising a 6-month, 1/2 off special. So I went in and verbally confirmed this deal. After 4-months, they jacked me up to full price. I figured, no big deal, I'm sure any half way rational management will make this right. Very wrong. Terrible dealings that ended up with them saying sorry, we don't honor that deal anymore. I said, you know there is a big sign outside still advertising that deal?? They acknowledged that they were aware, just haven't got around to taking it down. I noticed another yelper had a similar experience. Ridiculous! Go to a more professional company. Terrible management! read more

Meagan was the best there. Not only is Allspace professional affordable and secure but the operators really care about their customers. I spent the afternoon clearing out my unit on a very hot day. Meagan brought me an ice cold Gatorade and checked in on me to make sure I was doing okay. Then she even found me a hex screw driver when I needed to break down some furniture to fit in my vehicle. Now that's service! read more

I am a current customer of this business using a 10'x12' interior storage unit. Since I have not checked out yet, I can't comment on how they handle the check out process but getting a unit at this facility was really easy and I was surprised how clean my unit was. Like all storage places, they charge a $15 admin startup fee, however Allspace includes a free, new lock that you get to keep. Its a family run business and the staff is limited to the ma/pa that own the facility. For the monthly rental fee, they offer automatic credit card billing which I prefer, so it takes the fear of a late payment out of the picture. When I signed up, there was a promo for 50% off for the first 6 months which makes this place the least expensive option available. Their regular prices are pretty much equivalent to all the other places so once the promo is up I won't be stuck paying an inflated monthly fee. With the 50% off promo, I am currently paying $57.50/month for an interior, ground floor unit. UPDATE: After being a customer for 8 months, I moved my items out of storage. Ending the storage lease was easy with zero hassles. It took about 5 minutes to complete the check out process and there were no hidden costs. If I need to rent a storage unit again, I will absolutely return to Allspace of San Marcos. A+ customer service and extremely clean storage units! read more

Do not use this facility. They are not a honest establishment. They tell you one thing and do another. To expensive and not worth the price. Also if you pay with a debit card they still charge you an additional fee. It's a joke. read more