Cancel

    Open app

    Search

    CubeSmart Self Storage

    3.4 (38 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 1 month ago

    CubeSmart Self Storage Photos

    You might also consider

    Recommended Reviews - CubeSmart Self Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This gate was open when we arrived. It requires a code to enter. The motor that opens and closes the gate is broken.

    CubeSmart: 501 Callowhill, Philadelphia PA: DO NOT USE THIS FACILITY. We rented a 10x10 unit in March '22 in a temporature-controlled gated area. We usually come once or twice a month to bring new items or retrieve other items. Yesterday when we arrived, the motorized loading gate was broken and was wide open, though I did not see any car backed in and using it (wonder how long that had been broken and open). Also, we noticed that one of the doors that should close automatically behind a guest doesn't quite catch and is often left ajar if you don't manually close it (wonder how long that had been not operating properly). So, On Sunday 2/25 when we got into our area, we noticed a pair of our slippers sitting outside of the garage gate to our unit. The lock appeared to still be on the garage door; howevever, when we touched it the entire locking apparatus fell to the floor. We lifted the gate and discovered that we had been robbed! Someone had entered the secure location, climbed on top of the storage units, looked down through the chicken wire (I guess they liked what they saw in ours), cut through the wire on the top, looked through all of our things and ransacked our possessions, unscrewed the locking apparatus from inside the unit, exited through the garage door, jerry-rigged the lock to LOOK like it was intact and walked out with large, expensive and some irreplaceable items. To add insult the injury, there was a single staff person on site (there is usually just one person and the only security is doors/gates that require a code). We immediately notified the staff person who was only able to take pictures and give us a brochure to call for insurance. There was no offer for a free temporary space to house our items until a secure location could be found....not even an offer for free boxes to box the items that had been removed from luggage (that was stolen) and strewn about. We filed a police report, and we will definitely file a claim...which won't cover all that we have lost like personal papers, priceless jewelry, etc. We will also notify the BBB and every outlet that we can find to help others from making the same mistake that we did by using this facility. DO NOT USE THIS FACILITY.

    See all

    1 month ago

    Business owner information

    Photo of Carmela P.

    Carmela P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Julie N.
    374
    35
    5

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Erin W.

    Erin W.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Joan B.
    20
    84
    0

    3 years ago

    Business owner information

    Photo of Kevin L.

    Kevin L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hugh H.
    6
    80
    16

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 6
    Thanks 0
    Love this 4
    Oh no 0

    5 years ago

    Business owner information

    Photo of Carmela P.

    Carmela P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Monica S.
    4119
    1284
    1350

    16 years ago

    Helpful 6
    Thanks 0
    Love this 7
    Oh no 0

    14 years ago

    Helpful 5
    Thanks 0
    Love this 6
    Oh no 0

    14 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of J T.

    J T.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe K.
    276
    32
    35

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of T M.
    13
    114
    58

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Tom L.

    Tom L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Dana J.

    Dana J.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Carmela P.

    Carmela P.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Abi O.
    3
    16
    2

    16 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy I.
    41
    4
    0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Office staff is great...generally easy to load and unload...more pricey but it's worth it.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - CubeSmart Self Storage

    Review Highlights - CubeSmart Self Storage

    It was convenient to University City and they had a truck available for move in.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    CubeSmart Self Storage - selfstorage - Updated May 2026

    Loading...
    Loading...
    Loading...