Awesome service. Flexible and very responsive. I made a booking error and they understood!read more

I got tired of packages being ripped off from my building lobby or never getting delivered at all,…read moreand then found Lockersuites. It's a great service - safe, reliable and convenient. Once you sign up, you download their mobile app, it notifies you when you receive a package. Go over, scan a code, and locker opens with your package - that's it, easy! Highly recommend!!

Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

Absolutely exceptional service. Stu and Dan go above and beyond!!! They even gave me lunch place…read morerecommendations. Great guys!

Fishbox (aka Napoleon) is the best! Always personable and helpful - we highly recommend this…read moreservice! Celeste & Jim B.

Awesome owner, service, convenience, and price!! The only…read morefeedback is I hope they're able to expand with a location with customer parking.

The Lattores are adorable. Walking into this shop is like walking into my Nanny's kitchen. He…read morealways recognizes me and we talk about antiques while he makes me keys. His prices are extremely fair for having keys made ( way cheaper than Rittenhouse Hardware or the shoe shop on 15th and spruce). Once he made me keys for one of my properties and told me, "I don't have the exact key for this, I'm going to try it on this key and if it doesn't work you bring it back, I'm not going to charge you for it either just incase" While you are waiting for your keys to be made, or mail, or a fax check the ledge above the cashier you will see all sorts of great antiques like toasters and radios. This shop isn't anywhere near where I live, it is close to The Expressive Hand, so I specifically wait to have keys made here, because he does such a good job. I've had keys made all over the city, it really does matter how skilled the person is! Especially if you have old doors! The hours aren't the greatest, he is rarely open past five, but he is open on saturday!

Horrible rude staff. Filthy dirty dump. Totally disorganized. Amazed they're in business.read more

I never thought that I would have anything as banal as a favorite UPS store, but thanks to Jay and…read morethe rest of the crew at this location, I do! Even when I lived in Logan Square and had another UPS location that was much closer, I went out of my to use this Rittenhouse location because it was always more pleasant and efficient. I've been dropping off packages at this location for years, and I've always had a positive experience. My last visit for notary services was exceptional, and Jay went out of his way to make sure that we were able to complete the docs. This UPS store is a great asset to the neighborhood!

Mostly just dropping off Amazon packages and pre-paid labels here, so I don't feel fully justified…read morein giving the fifth star without having a more complex shipping need, but in my experience this place is solid! Parking is definitely the hardest part, but that's just something you should expect if you came into Center City / Rittenhouse trying to do an errand. Service: always friendly, fast, and effective. Things move so fast here that I'd be _tempted_ to not pay for my parking because I might make it back in time. But only tempted, because the PPA be sneaking up on you in the craziest ways, and I don't risk it anymore. Interior: other UPS stores kind of have a visual clutter to them that makes it sometimes hard to know where to go, or even to get around the store. This place, despite being smaller than most stores, has things organized and cleaned up to a T. No sweat figuring out where to go, and how to get things done in here. Overall: Good place to stop by if you're a local! Sounds like many others have had good experiences with more complex shipping needs. Be aware of limited parking, and the potential need to circle the block if you're not willing to just hazard in the street.

The Ship Shop PHL is new to the neighborhood, located on busy N. Broad near the intersection of…read moreBroad and Allegheny. I've used them for notary and fax services. Even though I haven't used them for shipping yet, their customer service has already stood out--friendly, professional, and committed to helping you. The process each time has been fast, smooth, and stress-free. Wishing them the best--also love that they are black owned!

I came across this option while checking out for my old navy purchase and decided to give it a try…read more When i say Customer Service is to a T! Very welcoming and friendly. I was in and out. Not only that, two beautiful black woman who serviced me! This will definitely be my new location to pick up my packages. Thank you.

Notary services by Khi and on a Saturday. Detailed,…read moreefficient and nice handwriting. Have photo ID. Great value and accessible. Thank you!

The service is always good whenever I stop in the Chestnut Street location. I was in there this…read moremorning and the line was to the door but the gentleman at the counter handled everyone in a timely manner and professionally. Awesome job.

Whenever I come here I always laugh. These guys have great chemistry like brothers in my opinion so…read moreit has a family feel. Point I'm always greeted with a genuine smile when I enter unless they're overcrowded which isn't often. That's not to be confused with them not being busy because it's always busy but they get you in and out in a jiffy which is awesome sauce I had to get another passport because mines expired and I was only getting information. I was told I could go online to print out the application and the cost for it and the photo. As I'm writing it down I get ready to go... I'm handed some papers and it was the passport application I was happy lol but really I was because that was extremely thoughtful. I didn't have to ask which was so I returned the very next day (today) to send my passport application. This among other reasons is why I love coming here. You should make this the place your go to for all your postal needs. Trust me you won't regret it! #ExpeditedService

I arrived this morning with several packages to return. All of them going back using different…read more carriers. The BOSS QUOTE UNQUOTE was very impatient and rude. The BOSS kept going to the back of the store disappearing. I comes back to the counter and tells me I need to get my shit together. How rude he was after telling me the wifi is awful in his store. He proceeds to tell me He could talk to me anyway He wants he's the BOSS. H e gets The DONKEY OF THE DAY AWARD. Make sure your ready to deal with a DONKEY when visiting this business.

I dropped off a packages that was overnight shipping, never left the store, its been in the store…read morein 3 days and they said they have no idea where it is.

My experience was excellent thanks to Miss Tori!…read more All staff were helping customers. I waited on my designated spot. There was a couple at the counter so I waited patiently. Another customer entered the building and Tori greeted him. I wasn't sure if she saw me behind the couple so I stepped around them and said I'm next and she gestured she saw my. When she helped email label to return an Amazon product and pointed to a printer and informed me my label would print there. While I was waiting she helped the man she greeted before assisting me. She scanned his phone and gave her a product. Once she was done my label had printer and she helped me. Tori was polite and courteous. She even explained she greet her customers when they enter and ask what service they needed and that she was going to assist me after her initial inquiry. She didn't have to explain her procedures to assist customers and if made me feel seen and heard. That I sincerely appreciated and with efficacy she took care of the customers all while be patient. This was my first visit to this location and whenever I have needs that can be assisted via UPS I'll definitely return. The store was clean and a bit smaller so prepare for social distancing options. Just a side note. Greetings are kind and professional. Just like Tori greets customers so should the other staff. Calling someone name out without a hello or I'll be right with you seems a bit obtuse. Customer service agents must understand they are agents of service to customer. Thanks Tori hopefully they'll emulate your customer service skill set.

Visited this place to return a package and I should have known better. The woman was rude and…read moredismissive. She told me to just place my box "over there" I waited a while until a sticker was placed but she said she'd get to it. And that's my fault for believing her because wouldn't you know it my package went missing. Not only terrible customer service but awful professionalism. Liberty parcel is right up the street. I'll continue to go there and I would recommend them.

Super friendly people with excellent service. Great value. Would recommend checking this place out…read moreif you need their services.