I've used this facility twice and the customer service is top notch. Great people to work with.read more

Please just take my advice as a customer, and avoid this storage facility at all costs. I have been…read morea customer for only 5 months, going on 6 months, and I just received a letter indicating that my rent is going up 45% next month!!! This is their business model......get you in, then increase the rent an absorbent amount! This facility and company is completely unethical, and that is putting it so politely. It frankly is theft.

Mr.Lucky is a nice and understand and helpful with I was cleaning out my unit he was helpful and…read moresaw I has a lot of stuff to clean out and gave me an extra day to clean it out and I didn't use it but it was the fact that he went out his way to do that and I'm grateful for him and thank you so much Mr. Lucky

I found this business through yelp and they had some good deals advertised so I called their main…read morenumber and the customer service rep gave me the details of the location I called about which was great. Then he asked me if I would be willing to use one of their other locations which had an even better deal. Since the 2nd location was about same distance (just another direction) from my house I went with that one and got an extra 20.00 a month off than their other facility. When I arrived at the location the guy working the counter was very professional and gave me some good options as far as locker location. Very professional start to finish.

Extra space storage has been my Go-to for years now, because its clean, and convenient most of all…read more The rates are comparable going rates, although Id like to receive a long term rate! I would definietely seek out Extra SPACE storage again, for ANY storage needs!

I have used EZ Storage in Warrington PA for several years. Highly recommended for anyone needing…read moresome storage space. They have various size storage units at reasonable rates. The staff is always helpful and very friendly. The entire building is always kept very clean. I would definitely use EZ Storage again.

I needed a storage unit for a few months for some garage kept items, like a snowblower, a pair of…read moretires, a few empty coolers etc. I got a mailer at home with all the wonderful features included: a reasonable monthly fee, no long term contract, video surveillance, free move-in truck, month to month. The place is spotless and new. Front desk personal were helpful, gave me the tour and quoted me a monthly price. As I'm about to sign, they tell me that my first payment is due now and its about 3 times the monthly price. SCREECH to a halt. Pro-rated rest of this month, second month, service fee. What about the free-month? That's the third month. What? Where does it say that? Nowhere exactly, but that's included deep in the "some restrictions may apply" language around page 17 on the the little credit card pad. I say, "Never Mind". They say, "What?" Yup, cancel it. Call it off. They offer to give me second month free. I repeat, they offer it. I agree, so now we're down to pro-rated one month and next month free, plus service fee. I put my stuff on a cart, take it up the elevator, load. Low and behold, I get an e-mail survey and respond that I think their "one month free" deal is deceptive. I get a personal call from a director level person who advises me that I'm not welcome. After my "free month", come get your stuff. I call to come get my stuff and they inform me that access by drive-in is limited to certain hours on Saturday and that elevator is not useable. (This is a brand new facility) They don't actually say this, they say something like, "Foot Traffic Only", which I asked them to clarify. So, I said, I have to bring my snowblower down three flights of stairs? They got mad when I said I'd put it on one of their carts and push it down the three flights unattended. It will be much easier to roll the tires down. I hung up on them. Going to get my stuff a week early. I can safely say that their biggest selling point is "We won't raise your prices every 3 months like Public Storage". PS: I wonder how many patrons fell down on their super slick drive-in coating. Maybe that's what they're repairing. I don't know.

We needed storage, and are really pleased with Traci's customer service at this location. Traci…read morewent above and beyond to help us on multiple occasions.

Great security to property, easy transfer to and fro and clean. Stay is always respectful and…read morehelpful.

I went to get my propane tank filled. I had to wait while the manager who was not engaged with…read moreanother customer took pictures of a truck. When he finished he came over but took a phone call instead of filling my tank. I would HIGHLY recommend getting your propane tanks filled at Oreland Hardware. They are very attentive and customer friendly.

I'm honestly really disappointed.  I LOVED coming here to fill my propane tanks.  I operate a…read moremobile popup restaurant and I'm here at least once a month to fill multiple tanks.  Always friendly and efficient.  Recently, my work van was in the shop so I found myself in need of a rental.  I reserved online for 4 days: pick-up on Wednesday, drop-off on Sunday.  Thursday morning I received a phone call telling me I had to bring the van back because they gave me the wrong one. No "We're sorry, but there was a misunderstanding" or "how can we help fix this situation." Just a demand that I return the vehicle.  I told the employee I couldn't cause I was alreaxy loaded up and out for work. Fast forward to hours later and I get a text message demanding I return the vehicle.  Again, no explanation, no apology.  Just a demand that I return the vehicle.  There was an offer to give me another van, but no indication of how inconvenient this was to me.  I will say that text messages don't convey connotation.  However, the text was quickly followed up by a phone call, again, demanding that I return the van.  And again, no apology or explanation.  This morning, I emptied out all my equipment to return the van.  I assume I was speaking to a completely different employee when I dropped off, but I FINALLY received an apology and was told the reservation was entered improperly by them.  So a mistake made by the employees, but I had to deal with the consequences and interrupt my day.  I will not be returning to this U-Haul not even for my propane needs.

The facility is fine, and the staff is adequate, if not overly friendly, however the rates are…read morereprehensible. A unit that was $113 a year ago is now over $200 and the service hasn't improved, the unit isn't larger, and the facility is no more customer friendly. Go elsewhere and be treated as a customer, not a hostage.

Shaneen was awesome! She made me feel very comfortable and was kind and thorough when explaining…read morepricing and options. The units here are very clean and the lighting and security features make you feel safe. I would DEFINITELY recommend choosing Safeguard.

I just want to personally thank all the employees at Safeguard storage in Fox Chase for protecting…read moremy personal belongings and all things most dear to me. I never once met the manager who handled the job for me and every time I called him, he immediately remembered who I was. We never met, ever and somehow he had all knowledge of who I was and my units belongings. ALWAYS. Come on now, that is most impressive if you ask me. The person who truly is a leader, and always at work is Terry. Terry's the manager at safeguard storage in Fox Chase. I strongly suggest without a doubt, Terry deserves to be elevated to a much higher position because he is ALL about Safeguard storage. Seriously, the man loves to talk about Safeguard storage to anyone who will listen. Terry has the most genuine professional relationships with all his employees. Terry is respected and for everything that I have experienced this past year from April, 2024 until February of 2026, I am the one with first hand knowledge of how the business at Safeguard storage in Fox Chase Pa 19111 is operated. Thank you Terry so much. You have no idea how much easier you made my life this past year, time for that I am truly grateful to you. Sincerely, Mark A Kernan 267-773-9266 mkernan1@gmail.com

After having just driven a million miles in five days from Portland, OR to Philadelphia, PA, we…read morewere exhausted and looking for a storage unit. We found this place online and were not disappointed. The service at the front counter was exceptional! Nicole was a rockstar and not only set us up with the best deal with utmost trust and confidence in this place, but she hooked me up with local coffee, shared with me some of the awesome things that I should check out in my new hometown, and had a great sense of humor. I needed all of that!! The storage unit is amazing and very secure and clean! The accessibility hours are wonderful and easy access for after office hours. When we returned a few days later to put more boxes in the unit, the employee was equally as fantastic and chill, and I remain impressed. I would recommend this place to anyone!!

Arrived on time. They were very careful with our things and put them exactly where we wanted. Very…read moreprofessional and fast. I thought their pricing was very fair. Highly recommend

Hird them to move from a 3BR house in the suburbs to a 2BR apartment in the city. They were so…read moreefficient and well prepared. Came on time, knew what they were doing, very professional. Of the companies I contacted, they were the only ones to come to the house to take a look to give their estimate. They were priced right in the middle, but I went with them because I felt they had a better understanding of our needs. Overall, they were done faster than expected and the cost was below the estimate. Highly recommend.