Arielle & Kari were the best , professional,warm friendly & helpful with us,glad we gave this place…read morebusiness!

Worst storage facility in the world if you want your belongings to actually feel secure. The…read moremanagers are unprofessional and the customer service is just disturbing. The manager Manny acted like some thug from the hood when we went in to complain about how ignorant his wife was to myself and my wife. We took our belongings and went elsewhere because it wasn't safe keeping it there. We purposely put our lock on a certain direction 3 times and every time the lock was put on backwards when we came back. Each time our things were rummaged through. Who would ever trust that!? I would NEVER recommend them for anyone's storage needs. If you have any sense, stay far away from this place.

I have rented from many storage facilities and, for the most part, they are nothing special...a…read morebox, a lock...maybe clean, maybe not. What set this apart from most is both the cleanliness/appearance of the facility and the friendly, helpful staff. Couldn't be happier.

Facility is fine, but bear in mind that if you should opt for month-to-month rental, count on your…read morerate going up dramatically in the first year (with the initial increase coming after about half a year or so. They always have units available for a reason. I'm very surprised that my friend who rents here (who also just canceled after yet another high increase) hasn't written a review. I shall have to encourage her to do so. Oh - they keep a bare minimum number of carts available (like 4), which seems absurd in the grand scheme of things. I think the owner is quite possibly pretty greedy.

This is the worst storage place ever! They use deceptive and unfair business practices. Poor…read morecustomer service and they keep increasing rates by over 55% per increase thinking their tenants are stuck and will keep paying. The management is poor, especially Stephanie. They claimed my credit card was expired...it was not. Then they charged me $20 late fees on each unit and claimed they could not reverse the late fees. Now they are claiming that there will be another $200 late fee on top of that one. They are crooks and I reported them to BBB already. Do not ever use them!!

The storage quality is extremely poor. You can find mice in most of the units, and the rent fee…read moreincreases significantly every six months. They trap you with low rent prices in the first six months and then increase them. There are no lamps in the access way of the some units, and there are trees falling around them. My friend's car was damaged because of the falling trees. The overall quality of the storage is very poor.

I strongly recommend to DO NOT RENT from Public Storage. They hook you with a good monthly rate and…read morethen they keep increasing the rate every 6 months. I had my monthly rent going from $130/month in Jan 2024 to $234 in July 2025. That's almost a 2x in 18 months. Unfair and unacceptable and there is nothing you can do about that. Don't rent from them!

I went from payin $70 a month in February of this year to $160 a month and got an email a few days…read moreago saying that my unit price is increasing in February to $183 I'm moving my stuff out this week...I'm sick of places scamming the hardworking people

Was exploring rental unit options and Robin was very helpful. I am hoping that my experience with…read morethis rental unit continues to be as positive as my initial contact.

Pavan was very helpful with my call and supported my request professionally he made the requested…read moreinquiries needed

I just had an issue that danielle helped me resolve quickly and effortlessly!!…read moreThan You very much , B. Johnson

Fred was very personable with clear communication. Wanted to rent a space to store a car, but the…read morecar was a few inches too big for the unit. No big deal, Fred contacted their nearby location and got me handled with efficiency and ease. Great guy to work with. ​​​​​

Great facility. Would recommended to anyone. Great prices and people. Location was amazing tooread more

I just want to personally thank all the employees at Safeguard storage in Fox Chase for protecting…read moremy personal belongings and all things most dear to me. I never once met the manager who handled the job for me and every time I called him, he immediately remembered who I was. We never met, ever and somehow he had all knowledge of who I was and my units belongings. ALWAYS. Come on now, that is most impressive if you ask me. The person who truly is a leader, and always at work is Terry. Terry's the manager at safeguard storage in Fox Chase. I strongly suggest without a doubt, Terry deserves to be elevated to a much higher position because he is ALL about Safeguard storage. Seriously, the man loves to talk about Safeguard storage to anyone who will listen. Terry has the most genuine professional relationships with all his employees. Terry is respected and for everything that I have experienced this past year from April, 2024 until February of 2026, I am the one with first hand knowledge of how the business at Safeguard storage in Fox Chase Pa 19111 is operated. Thank you Terry so much. You have no idea how much easier you made my life this past year, time for that I am truly grateful to you. Sincerely, Mark A Kernan 267-773-9266 mkernan1@gmail.com

After having just driven a million miles in five days from Portland, OR to Philadelphia, PA, we…read morewere exhausted and looking for a storage unit. We found this place online and were not disappointed. The service at the front counter was exceptional! Nicole was a rockstar and not only set us up with the best deal with utmost trust and confidence in this place, but she hooked me up with local coffee, shared with me some of the awesome things that I should check out in my new hometown, and had a great sense of humor. I needed all of that!! The storage unit is amazing and very secure and clean! The accessibility hours are wonderful and easy access for after office hours. When we returned a few days later to put more boxes in the unit, the employee was equally as fantastic and chill, and I remain impressed. I would recommend this place to anyone!!

They did great - super easy and no problems! Easy gate to get in and out of. Would do here or…read moreanother location again.

horrible!! do not rent here!!! these folks are super aggressive with getting you in a space at a…read moregreat deal, 30 days after that you're hit with fees and end up paying double. not to mention some of my things was damaged looked like mouses ate through some of my bags. do research and find storage with better lienancy if you fall a bit behind. a few hundred dollars and your things will be gone for good not even a phone call the week of!! find a better facility.