The facility seems to have multiple system issues, not allowing people to get in to the facility…read morewhether it's through the gate or in my case through a door. They did have a note explaining the system issues but the numbers that were available to try to help you just gave you the same gate code that you had and did not help and also told you to reference people in the office, but there was never anyone in the office even though I stopped by several times during that day now June 28 I've moved out of two storage units I had and now I'm just trying to find somebody to hand turn the keys into hopefully I won't be billed for July and hopefully this gets resolved

I helped my gf get so.e things out of her storage on June 3rd 2026. The temp outside was 103, feels…read morelike was 113 degrees. These assholes couldn't run the ac on the hottest day in years. It is cooler outside the building. This place is run by the dumbest fucks on planet earth.....well other than kamala

While I agree that this is a convenient service, the pricing is not transparent. Before signing the…read morecontract, I emailed requesting an estimate, without response. The contract did not have an amount. I only got the amount a week after the company had my daughter's items in storage. Almost $1,000! This is my fault because I moved forward with the service without confirming the price. But I post this as a warning . The very rude customer service person talked my ear off, told me my daughter didn't pack well, shared that only Freshman use the service, and made a degrading comment about parents of the school my daughter attends. I have yet to receive an itemized invoice!

The College Butler (TCB) provided great service at a great price. I contacted other movers and…read morethey were more expensive, and I was not confident that the others movers would do a good job. TCB's owner was very responsive and friendly and evoked confidence that the movers would do a great job.

We have been at this self storage facility for 20 years. At present it is the best it has ever…read morebeen. The front office staff is really helpful and amazingly helpful. Miles and Asma are the reps who assisted us in transferring to a new cubicle at the facility. It was a difficult move and they were there with us every step of the way to make it succeed for us. Then when we had trouble with the latch on the sliding door of our new unit a really excellent maintenance person (didn't get his name) made the necessary adjustments so that we could access our unit. Just a great team! Thanks CubeSmart!

This is an awesome resource for business owners, CubeSmart is a logistics savior!read more

My move last summer was so dreadful that as a new summer move season approaches, people should…read moreknow. One day was scheduled for packing and late in the afternoon the two packers decided it was the end of their work day, even though there was much more to pack. Their response as they left was, "The movers can finish packing." Outrageous. Olympia sent over two new packers the next day, but I also had to pitch in packing. The loaders were also bad, such as when they dropped a large wooden wall sculpture, breaking off a corner. They didn't tell anyone nor did they retrieve the broken piece for possible reattachment later. The damage wasn't discovered until delivery halfway across the country. The wall sculpture was ruined. There were also problems getting my sofa through doorways. The sofa and front door frame both sustained damage in moving the sofa out of the house. At the destination house I strongly suggested to the movers that the front door be removed prior to bringing in the sofa. They declined to do so and more damage to the sofa occurred as well as breaking off the original doorknob of the 1880 house. Those are some of the worst examples. Between the packers and the loaders, a disheartening amount of damage occurred to my contents, some of them antiques. I had expected, and believed I had paid for, better results. I will say that the move coordinator, Jennifer C., was excellent and worked hard to resolve problems. The moving van driver, Paul S., also clearly wanted to deliver excellent service, but was hobbled by poor helpers. Although their good reviews encouraged me to select Olympia, I had both bad packers and bad loaders. Other people have been luckier. But the outcome of your move shouldn't depend on luck. Also, at the destination, inspect your most valuable items for damage and record it on the Bill of Lading before signing it and returning it to the driver. It will be very difficult to collect for damages if you don't note damage at the time of delivery! One final word of advice: To minimize chances of damage to your biggest furniture, strongly consider removing your entrance doors before the movers arrive. They are very reluctant to do that, from my experience.

Amazing! Not only were they professional and treated our belongings as if they were precious…read morefragile objects, these guys hustled throughout the entire move! No time was wasted and everything was put exactly where we asked. The biggest shocker was that the final bill was UNDER the original fair estimate. Simply the best movers you'll ever find is all I can say.

Highly recommend for any moves you have planned. Such an organized process from the online quote…read morethrough the removal of this shitty couch that belonged to my ex. I requested the move to storage literally a day before and they were ontime and in communication, which is rare for any type of moving service these days. Alex and Charles were my movers and they were extremely professional, fast to move, and conversational. They did a great job on my move today and I will 100% be coming back in the future!! Thanks for making this need for storage such a stress-free process!

PLEASE, PLEASE pay attention to this. MakeSpace IS A SCAM…read more After being told my movers would arrive between 8-11am I received a text message at 10:50 from the moving team saying, "we'll be there in 20-30 depending on traffic". 50 minutes later, nothing. I so texted them and received a message saying, "we're en route". At this point it was 11:45 -- 45 MIN LATE FROM THE LAST POINT OF THE TIME WINDOW. Then about 20-25 minutes later, I received a message from a customer service agent - not the movers who had been texting me - saying there was nowhere to park, so they left. Interesting, because there were places to park, including where I parked my car to ensure there was a designated spot. The customer service rep was very apologetic and said she'd call the team. She called them, and called me back maybe 40 minutes later only to say she couldn't help cause they had nowhere to park. WHO DOES THAT? They could text updates on their arrival, but when they didn't see immediate parking, said nothing. Keep in mind, this was the last day of the month. I was moving from Philadelphia to Boston that day. So I now had to engineer a move to Boston the same day (now at about 1:30pm). Needless to say, no moving company could help. I looked at a previous Uhaul quote I'd gotten when I was considering moving myself -- the truck rental would have been $450. Uhaul, Ryder, and Budget all had no trucks within 150mi. of Philadelphia on the day of the move. Penske did -- so I drove 45 minutes to pick it up, paying $1200 for the rental. Of course, I was moving from a 3rd floor walk up apartment, which was too much to move myself with the time crunch. I was forced to hire people off TaskRabbit since no actual movers could accommodate the same day scheduling. Like the truck, I paid a significant premium for same day help. The two gents, who were far from professional movers, with me, were able to get my stuff in the truck in 3 hours. All in, I paid $600 for those two helpers. Worst of all, I went back and looked at the quotes I'd gotten for a full-service move from Philly to Boston (all in the $1,400-1,700 range). Instead, I ended up paying just over $2k, because MakeSpace is a SCAM. Maybe a bad outing, you say? Just bad luck? I thought so, too. Don't get me wrong, under no circumstances would an experience this bad be allowable, but then I met my friend's new girlfriend -- who HAD THE EXACT SAME EXPERIENCE. As did her friend, who moved the same week she had from NYC to Philly. They often DO NOT SHOW, do not call, and leave you to figure it out. I paid just over $2,000 to move myself! Not leaving Philly until 9pm and arriving in Boston to my new apartment at 3am. Thankfully I was able to get out the same day and avoid having to deal with my old apartment and property manager to pay additional rent. All-in-all, the worst experience ever. Whatever you do, do not risk it by using this "company".

The experience with this storage facility is awesome! The onsite rep took us on the tour and found…read moreexactly what we needed. Pleasant, polite and very personable. Will be moving in next week and was able to book the moving truck on top of great deal for the storage. The place is very conveniently located, clean and easy to access. Very pleased.

The storage building was always clean and well lit with lights turning on as you go. The carts were…read morehandy to move stuff. The front desk was friendly and the app was great to pay and remind. I always felt safe coming and going with security. The price was raised at least annually, which was annoying, but comparative to other facilities and better priced than others. I liked that this place has storage all on one level.

Do not trust them as your movers! They will try and get your business by quoting low and then…read morechange it drastically once they get to your house. They have also cancelled on people after they were already booked and close to their moving date.

We have not moved for 40 years. So there was much anxiety when we faced with downsizing in our…read moreretirement years. We are 110% satisfied with Countrywide Moving and Storage. They did a great job from start to finish. The gentleman who came to our home to take inventories answered all our questions and explained every issue regarding long distance moving. The estimate was accurate to the penny that that was exactly what we paid at the end. During the move, the movers were all highly professional and friendly. They took great care not to damage the furniture or the walls. Ciuntrywide was definitely a first-class mover choice if you want a anxiety-free moving experience. Ted

I highly recommend and love this company! We moved the end…read moreof January. As with our previous move, these men were hardworking, respectful, and gently rugged movers. They handled all of our belongings (some are antiques) with ease and great care. They were professional, pleasant (joking and even singing while they diligently worked from morning to evening! ) and respectful. We agreed before but our experience with this move sealed the deal--we will never use any other company than Steedle for our moving needs. Loved, respected, and appreciated every. single. one. of them! Kudos to Jim, Dave, Vijal, Harold, & Najee. God Bless all of you! We are forever grateful!

I recently had to relocate to a new state for a job. I reached out to Steedle based on a friend's…read morerecommendation. After 30 years in the same home, I did not know anything about moving, especially during a pandemic. The folks at Steedle helped me through every phase of the move with the professionalism one would hope for and personal support rarely seen today. If I could score them higher than 5 stars, I would.