I have been a 10+ year customer at Cube Smart at 1820 Frontage Rd Cherry Hill NJ. I have always…read moreappreciated the effort by staff (Valerie) to keep the location safe, clean and maintained. I would and have highly recommend this storage location to anyone. Great job !

RUN!!! Don't even think of doing business with this fly by night place!! The company has held my ex…read morehusband's belongings and refused to let my son collect his father's belongings because they want MY marriage certificate WTF?? They need to refund all the money my son has paid and release the rest of items being held hostage Tony Dollard is the name of who the corporation said is the district manager but they have MO WAY TO CONTACT HIM?!?!?!!!!

Facility looks excellent. However, will not commit to a 1-year rent rate. Consider whatever rate…read moreyou are quoted to be an "introductory rate," a teaser that can be jacked up at any time. Based on reviews by others, it looks like everyone gets an increase. This may not technically be "bait and switch," but it sure feels like it.

Paid to rent a truck to clear some items out of my unit. Arrived to a hand written note that since…read morethe door was broken it was closed. There were many other customers visiting that day that put out money and had to access to their units. I asked to be contacted by the manager to discuss being refunded for the days I was unable to access my unit. Instead of an apologetic phone call I recieved and email that said "sorry cannot prorate your rent" , and when I questioned how to prevent this from happening again i was told to call and make sure they're open? I think that's a ridiculous request for some that I pay monthly for. This experience is motivating me to clear this unit out and give my money to a company that values their customers.

My customer service person Adria was VERY professional, curious and friendly. The customer service…read morefield should all have a wonderful person like her. Thanks again. My name is Sabine W.

At box self storage in Pennsauken my experience there is great. Alicia and Melanie were awesome…read more Five star service. I recommend anybody that needs a place to store their belongings snap Pennsauken New Jersey is the spot thank you girls your help.

Nothing fancy or special about this place as a facility itself. Currently owned by CubeSmart, no…read morelonger known by any other name. Special shout out to Herisha who was incredible at their job and made renting a new space easy and quick. Remember, as a general rule, storage rental facilities are largely unregulated which means they can raise your rent with 30 days notice to pretty much any amount they want and they know they have you on the hook because you won't want to relocate your stuff. If you get a quoted price online, lock it in for six month or a year by pre-paying if you can. ALSO remember - you can get your own rental unit insurance from any number of companies for half what the rental unit companies will charge you and bring in proof of insurance at the time you rent (but you MUST do it in person). ALSO ALSO remember - you can also bring your own secure lock and not pay $20 for one of their locks. Do all of the above and any smart reasonable manager or employee is going to make your rental process smooth and painless.

Brand new facility. great service. highly recommend for those in the area needing self-storageread more

So rented the space 3 months ago, and now they are doubling the rent. Just so you know what type of…read moreoperation they are.

SInce I came to extra space storage Jocelyn has been very kind and respectful to me. I love her…read morebecause the way she talks to me she is not mean and I love them. They have been taking care of me every time I come to talk to her and I will always love extra space storage while she is with the company.

All My Sons and the movers - Bill, Justin, and Thomas- made my move simple. The process was a…read morebreeze from the first call asking for an estimate to the pre-move inventory and the day of the move. The drivers were prompt, and a little early, they worked quickly and with care and were friendly throughout the entire move. Unequivocally, I would recommend them.

My experience with All My Sons Moving (32 Coles Ave, Cherry Hill Township, NJ and All My Sons…read moreCorporate Office in Texas) has been the worst service experience I have ever had, and their public ratings across major platforms reflect exactly why so many customers report similar issues. Across multiple review sites, this company consistently scores poorly: * Google: Approximately 3.9 stars, with thousands of reviews * Yelp: Approximately 1.5-2 stars, with a long history of complaints * Better Business Bureau (BBB): 1.97 stars across more than 1,000 customer reviews, despite being "accredited" These ratings are not a coincidence -- they mirror the exact problems I experienced. Please don't take the chances that I did and use this company. You'll be very sorry. I hired All My Sons for what should have been a simple, professionally handled move within Pennsylvania. Instead, the company sent a crew from their New Jersey branch, and from the moment they arrived, the situation was unacceptable. The movers smelled strongly of weed, and the odor was so overwhelming that it transferred onto my belongings, the moving blankets, and into my home. Despite being quoted $1,500 for a move that originally included far more items than we ultimately needed moved, the crew stalled for hours, took an unreasonable amount of time to get set up, and barely worked. They attempted to charge us $200 per hour for 12 hours to move fewer than ten pieces of furniture and no boxes--time that was inflated entirely due to their own lack of productivity. They even took apart furniture unnecessarily, removing every screw they could find, and then struggled to reassemble anything, which appeared to be a deliberate tactic to keep the clock running. To make matters worse, they forced us to pay immediately before unloading the furniture, even though the job was nowhere near complete and their performance had already been unacceptable. They refused to allow me to inspect my furniture after they brought it in. They were holding my furniture in their truck until I provided the person on the phone with a credit card to pay for the move. By 10 p.m., exhausted and frustrated, we had no choice but to let them leave. My husband and I ended up moving most of the furniture ourselves, unwrapping and assembling items they were supposed to handle. The next day, we had to take two cars and make multiple trips just to move basic items like totes and clothing bags--items we specifically hired them to move. Damage Discovered - In daylight, the true extent of the damage became clear. The movers had: * Drilled holes through three credenzas, including over ten holes on the wrong side of two of them * Split a 500+ lb wooden and marble credenza by placing it on its side on a dolly instead of carrying it properly * Stained my couch * Broken a $1,500 art piece * Scratched $1,200 chairs Their lack of training and care was obvious, and their behavior raised serious concerns about whether they were under the influence while handling our property. Claims Process & Geoff Burgess I filed a claim for nearly $10,000 in damages, providing receipts, photos, and videos--evidence the company was aware of from the moment the damage occurred. Since my move at the end of December, I have been going back and forth with All My Sons for months. It is now March, and they have: * Refused to settle * Refused to explain their employees' behavior * Refused to address the lack of training or drug testing * Refused to replace or compensate me for the extensive damage The claims representative, Geoff Burgess, has been a complete roadblock. He: * Refuses to review any of the material proof * Refuses to provide documentation * Refuses to acknowledge the severity of the damage * Blocks any attempt to escalate the issue I even tried going to his supervisor and to customer service, and no one will do anything. Every path leads back to Geoff, who simply repeats the same scripted denial. Their final response was that their insurance would only cover $644 under "limited liability," and they refused to refund the $1,500 I paid for the move. The local NJ operations manager initially told me he would speak with his partner and call me back. He never did. I have texted him multiple times and left a voicemail with no response except to speak Geoff in claims. The company also refuses to let customers speak directly with their executive team, forcing all communication through an internal division that shields them from accountability. I even tried reaching out on LinkedIn to the chief customer officer of all my sons in their corporate office in Texas. Conclusion - This company's behavior is unacceptable, and their pattern of ignoring customers, denying valid claims, and hiding behind internal processes is exactly why they have low ratings on Google, Yelp, and the Better Business Bureau. I wish I had looked more closely at those reviews before hiring them. Don't make this mistake!

My experience with Award Self Storage was nothing but superb. Rob, Tiffany and Norma were always…read morethere to answer questions or help me figure out the lock! It was always clean and well-kept. Sadly, they were recently bought out by something called MyPlace Storage--the service is nonexistent; not open when they say they are; secure entry gate is broken and remains open; the garage door where you unload and load your belongings is broken and remains up; and, worse, the doors to the hallways leading to all the climate-controlled units are open to anyone and everyone. I will be looking for another storage facility now that Award has left the building ... Not recommended.

While transitioning to my new place, Award Self Storage carefully stored my things into a…read morereasonably priced and sized storage unit. This storage facility was perfect for what I needed for a few months. I rented a climate controlled unit that included storing my cozy couch! Once I removed my things out of the unit, the items were exactly the same. If you rent a climate controlled unit -- you can only go into your storage unit during their business hours. Award Self Storage offers: a truck to move-in (did not use), along with several boxes and 2nd month rent for FREE! The facility sells boxes and such for typical moving needs. They also have carts inside the storage building to assist with moving items. Overall, this establishment did it's job and I had no issues while there. Also, the staff are nice and helpful when needed. Award Self Storage is 20 mins from Philadelphia which was a major plus!

Had to use two units to cover my house contents between moves . They were good , quick , clean and…read moreresponsive. The one thing I would change is place the carts at / in every building . It felt like I always needed it when the office was closed and that is where they were stored.

I been with 21 Century since 2015! Ever since Jim left Carmen nd her crew been adding on my bill…read moremaking me pay extra money on my unit! The one guy I call the customer service line to pay my bill every month! I don't never come in the building in Pennsuaken but today I do I come to pay my bill Ms Carmen says you know you have a back balanc! HOW and I pay my bill every month on the phone with customer service! Ms Carmen still can't explain to me why I have an extra balance on my bill! SOMEONE NEEDS TOO LOOK IN TO THIS I KNOW JUST WHO BBC I WILL BE CONTACTING!!!! BRING JIM BACK! YALL NEED TO DO BETTER ON EXPLAINING IT CAUSE IT SEEMS LIKE YALL ARE STEALING MONEY!