It does the job! They are a bit tough to reach when you call as they seem to be a bit understaffed…read more Even in person, no matter when you stop by, there tends to be a bit of a line. As for the storage units, they are generally clean, well lit, and the units that are temperature controlled are in fact tempature controlled. I generally feel safe stopping by in the day, there are folks in and out all day. You have to swipe in and out to get access, which I like for safety. But it is a bit sketchy, I've had a couple run-ins with unhoused folks who are staying within the building.

Horrible in all forms. Horrible service, horrible equipment, and not much of a value.read more

Evie was very nice and very helpful. So much so that I rented a locker right on the spot. She's…read morethe best! Frank

I went from payin $70 a month in February of this year to $160 a month and got an email a few days…read moreago saying that my unit price is increasing in February to $183 I'm moving my stuff out this week...I'm sick of places scamming the hardworking people

I dropped off a packages that was overnight shipping, never left the store, its been in the store…read morein 3 days and they said they have no idea where it is.

My experience was excellent thanks to Miss Tori!…read more All staff were helping customers. I waited on my designated spot. There was a couple at the counter so I waited patiently. Another customer entered the building and Tori greeted him. I wasn't sure if she saw me behind the couple so I stepped around them and said I'm next and she gestured she saw my. When she helped email label to return an Amazon product and pointed to a printer and informed me my label would print there. While I was waiting she helped the man she greeted before assisting me. She scanned his phone and gave her a product. Once she was done my label had printer and she helped me. Tori was polite and courteous. She even explained she greet her customers when they enter and ask what service they needed and that she was going to assist me after her initial inquiry. She didn't have to explain her procedures to assist customers and if made me feel seen and heard. That I sincerely appreciated and with efficacy she took care of the customers all while be patient. This was my first visit to this location and whenever I have needs that can be assisted via UPS I'll definitely return. The store was clean and a bit smaller so prepare for social distancing options. Just a side note. Greetings are kind and professional. Just like Tori greets customers so should the other staff. Calling someone name out without a hello or I'll be right with you seems a bit obtuse. Customer service agents must understand they are agents of service to customer. Thanks Tori hopefully they'll emulate your customer service skill set.

I had an issue and Trish reached out and was super helpful! She rectified the issue immediately and…read morewent above and beyond to make it right. She made the process super easy as well, great customer service!

I used Ship Smart to move some antique furniture from Pennsylvania to Houston. everything worked…read moreexactly as promised. on the day of pick up, the crew showed up on time and were courteous and very careful with my furniture. on the other end, my shipment arrived before it was promised and arrived in perfect condition once I unpacked the shipping pallet. I would use them again and recommend them.

It was so easy to book the date that I needed. The dispatch center was thorough and gave me an…read moreaccurate price estimate. Their website is easy to use and the price breakdown is useful to see what you are paying for. The day of the move went well--the movers were knowledgeable, efficient, and careful with our items. Definitely recommend!

Wow, amazing movers! We moved from Philadelphia to Wilmington. Our day-of crew was Romy's team…read morebased out of Brooklyn, NY. They were efficient, kind, respectful, strong, and talented. They packed the truck so well, carried items with care, and put everything in the right place on the destination. They disassembled and reassembled furniture correctly. On-time and ended earlier than estimated. I have moved over 20 times in my life, and I truly never want to move without Vector Moving again. The company was great too! Great and fair price for moving, especially when moving in the middle of the month. It was also very easy and clear to set up the order online and get a quote, and very easy to share inventory information; Dave from the Headquarters was communicative and friendly. They sent lots of helpful instructions week-of as well. Thank you Romy and team, Dave, and Vector!

I waited two months to review this company because I needed some time to get over how much my…read moremoving process sucked with them. First of all, Matt was great at scheduling, giving an estimate, and answering questions. But since he didn't have anything to do with the actual moving process...I can't really say it mattered. I moved from a one bedroom in west philly to a center city apartment- pretty simple. The guys showed up late ~ 20 minutes late. I met them in the parking lot of my building because they couldnt figure out how to park their MASSIVE moving truck on their own. I came down and they were smoking cigarettes next to their graffiti covered vehicle. It took them at least another 15 minutes to actually park and come up to my apartment...where they realized they forgot the dolly. So they went back to their truck and couldn't find it...because they forgot it. So now we are about 45 minutes past my start time and they begin moving things... My mom and I actually helped them bring boxes to the elevator to bring down because we were already so far behind schedule. The process would have been so much faster if they had not forgotten a dolly, and I would not have felt like I had to help because I was paying for them to carry one box at a time down my hallway. Matt had told me that the crew would be able to give me a ride to the new apartment, and when I asked them they laughed and said "ummm there isn't much room but if you don't mind smoking then fine" I hate smoking...so I got a cab. When I got to my new apartment they arrived more than 20 minutes after me...smoking again. I had asked Matt if I needed to get them a parking permit for my new street because I knew my location was zoned- he said no it was fine. Then of course the crew got a parking ticket and whined about that while they moved my stuff into the new apartment. They chipped the side of my dining room table and snapped the hanging wire on the back of a large piece of wall art. Nothing else was damaged. The whole day sucked. They were unprofessional and unprepared. I really don't enjoy paying people by the hour to smoke cigarettes. I called Matt towards the end of the process to let him know that I was displeased with the service, especially forgetting the dolly since I knew it added a lot of time to my move and required my mom and I to help. He tried to make things better by knocking a little bit off of my bill. But all in all the whole thing was terrible. I would NEVER use skybox again.

Due to the mixed reviews of this company, I just HAVE to review them to give them the credit that…read morethey deserved. I was helping out a friend who was moving to a new place. The movers were due to come at 3:00pm on Sunday. They called around 2:30pm to say that they were running late, approximately 15-20 minutes late. They eventually came at 4:00pm because there were tons of traffic. I was okay with it because they were straightforward and honest about it. Once they got here, they started moving the furniture that needed to be packed. My friend had an insane amount of furniture, that includes 2 beds, 3 couches, and 918273 drawers. (Okay not really but it felt like that). They were quick, professional, and efficient the whole time. Since they were working hard, and McDonald's was across the street, I grabbed them food and we took a break after loading all the furniture (I know I know, fast food is bad for you but it was across the street!). Once at the new place, I swear they performed a miracle or something. It was an enclosed staircase onto the second floor and whoever built the opening were not thinking straight because it was so damn small. The couches took forever to come up the stairs, and once it did, it took forever to get through the front door. For the third couch, they literally hoisted up over the railings in the front! I was amazed... and scared! They got everything in, the beds, couches, and 918273 drawers set to where we asked them to. They were very nice, very polite. Definitely did a solid job. I'm SO glad that my friend chose them to be his moving company because they definitely did not charge as much as other companies have quoted. But they still did just as good of a job, if not better, than those other companies would. If I had to move, definitely will call these guys! Shout out to Joe's crew !! Oh, and yes the polite thing to do is to tip your movers, don't forget. They work very hard.

Man With A Van has helped me with two moves, one in 2020 and another recently in March 2026. Both…read moretimes, the movers who have shown up have been professional and done a great job. With my first move in 2020, there was a bit of a scheduling issue, causing the movers to arrive later than originally scheduled and with a van rather than a truck (I had been told that it would be a truck in order to fit all of my belongings into one trip). Therefore, it ended up taking two trips. However, the owner made things right by only charging me the original rate for one trip. Mistakes happen and I'm fine with it, as long as the company owns up to it and makes it right. And there were no similar issues with my second move in 2026. The guys had furniture wrap and blankets to protect my belongings. During both moves, I did not find anything that was damaged at all. What more can you ask for!? I highly recommend Man With a Van! In fact, I'm likely going to use them again soon to help with some items that I will need to move into storage.

The dispatcher Paul needs anger management lessons…read more My friend recently moved across town and ordered Man With A Van movers as they had good experiences with the company in the past. Man With A Van gave my friend two quotes: a cheaper quote for Two Guys with a Van and a more expensive quote for Three Guys with a Truck. My friend sent the more expensive rate for Three Guys with a Truck. But then this dispatcher tried the blame game of "You didn't specify Truck" when to our surprise only Two Guys and a Van showed up. Lemme ask you a question. If I offer you a hotdog for $3 and a burger for $4, and you hand me 4 dollars, wouldn't anyone with a working brainstem assume that meant YOU WANTED THE BURGER? But my friend was sweet and offered: "Maybe y'all can come back tomorrow with three guys and a truck, because it's really a three person job", to which the movers declined. After a quick call, the dispatcher said there'd be no additional charge for extra trips due to the smaller vehicle. What's more is that one of the two Movers had a bad back and couldn't take the stairs like the other dude. So at some points the job is only getting done by one dude (you could argue one-and-a-half dudes). If THREE guys should be able to make the move of loading and unloading in TWO hours, then HALF that much manpower means... you guessed it: it's gonna take at least twice as long! Not to mention they spent extra time stacking things like Jenga inside the van to make it all fit in one trip. Because the job (that my friend agreed to pay $500 for three guys and a truck) took so much longer with one and a half guys and a van, Paul upcharges an extra $300!! Again, my friend is nice, and they're trying to hash this out cause they didn't get what they paid for, regardless of it it took more time. (And again, of course less manpower means more time). But instead of having a conversation with my friend, Paul starts SCREAMING at them, cursing at them, saying "You're Full Of Sh*t!" and threatening legal action immediately! My friend is begging through tears that they want to make this right; begging him to STOP yelling and panicking them. The mover's felt so bad and embarrassed overhearing Paul act like a jack*ss on the phone that one even offered to pay the remainder, but my friend, still shook up and in tears, said that they wanted to make this right and moved what little money they have around to pay as much as they could. We're ALL struggling out here, and the movers def deserve to get paid. I'm sure the dude with the hurt back needs more money and easier hours, but the company is working him to the bone. But to have this dude Paul berate and coerce my friend, spitting venom over the phone? Shouting until my friend is begging in tears for him to stop? I'm never gonna forget that. And this company needs to make things right. The job took long because of Dispatch's mistakes. They sent 1.5 guys to do a 3 man job, without the agreed upon equipment no less. If you want a stress-free experience: steer clear. If you want some jerk from New York taking out his daddy issues on you: you've come to the right place.

Great team. Lovely customer service. Very professional and clean. I've only visited a few times…read morebut every time is helpful and accurate. I would recommend for all package and parcel related needs.

Absolutely exceptional service. Stu and Dan go above and beyond!!! They even gave me lunch place…read morerecommendations. Great guys!

Jay and his team felt like family -- the kind you didn't know you needed until they showed up. They…read moreworked tirelessly, without complaint, through two rounds of moving. They protected not only my belongings, but my spirit. In a time when I felt completely alone, their presence brought comfort, safety, and even a little hope. Their professionalism was top-tier, but it was their humanity that made all the difference. They showed up with strength when I didn't have any left. I will never forget what they did for me -- not just the move, but the way they made me feel cared for. Their not movers their your friends for life! Pro Quality Movers didn't just move me into a new place. They helped me transition into a new chapter with dignity. And for that, I'm forever grateful.

When I gave my positive review it was before they started the move but Jay had come by and gave us…read moreour estimate (which was supposed to include unpacking; but when they went an extra day to pack they couldn't unpack since they had another job; he then gave me a name of a girl who could help but I would have to pay her) after he saw everything and yet it went way wrong. His quote was a few thousand lower than it ended up costing me; I paid the highest amount that I heard from friends in my previous neighborhood who moved to the same development but their movers were not available. He later offered to help bring in some of the boxes but we were so frustrated by how much work we had ahead of us we just couldn't comprehend having him come over but as we were getting to the end we had some heavy items that needed help to move and I tried recently to call him and he doesn't answer the phone. That is why I wouldn't trust anything he says! BEWARE! No matter what is said get exact price written down, what is exactly is included, watch how they wrap everything and fragile items you should take yourself and be wary if they say boxes are included! I originally thought it went well till I started to unpack. Now first off I had an estimate including them to unpack but they misjudged the amount of work that was required. So it ended costing me triple the price and they didn't have the time to unpack. They also only marked half the boxes with what was in them making it very frustrating for me to know what was worth to unpack immediately. Upon moving the boxes that they piled up triple high and very heavy caused the move to be extremely difficult since we are in our 70's. Upon opening the boxes the items were wrapped and re-wrapped with so much clear plastic that we spent hours cutting through to get to the items. They did this to many things that were non breakable pieces like boxes of cereal but a vase from Greece was wrapped in paper and was broken in pieces. A cup from Russia also broken was thrown in with the vase and a piece of paper place between them no wrap on the cup. My small 2 drawer file desk was emptied in a box mixing paper clips, rubber bands, pens, markers, and everything else that was in jars. All our items with cords instead of keeping them together they were all thrown in different boxes and still have not found them. We have a very heavy sewing table with machine needed taken up to the walk up attic(our second floor) it is still sitting in the garage and now we have to hire someone else to take care of it otherwise we can not park in the garage. DO NOT HIRE THEM! THEY Will PROMISE TO DO THINGS; BUT BEWARE!! ALSO I WAS CHARGED FOR EXTRA MATERIAL; THEY USED SO MUCH MORE THAN NEEDED!!

Affordable, very pleasant to deal either and offered great service. Not to mention very helpful…read morewith frame and matting selection

Absolutely wonderful experience. Bruce went above and beyond. His calm and warm demeanor put me at…read moreease. He helped me make informed decisions about my paper choice and fully explained the fine arts printing process to me. The prints are BEAUTIFUL.