Staff is great, and the place is clean, well-lit, and my unit was easy to access but OMG will they…read moreever raise the price on you! I can't afford this year's 40% increase and am going to have to leave and find something more affordable...and they charge existing renters more than new ones.

Dottie truly made my move there magnificent. She was very reliable and trustworthy. She helped a…read morecurrent customer and this was one of the reasons that made me move there. They offer trucks and equipment there to easily move around. Another aspect is that they give you military discount and that's a plus in my book. Thanks a million again, Dottie. People like you are the kind that make any business great.

We needed strong movers to help us at our Annual Rummage Sale because we're seniors and can only do…read moreso much! Trina helped set up the logistics while Keith, Chuck, and Colby worked incredibly hard moving many hefty items. Hats off to OM&S!! Can't recommend them enough.

These guys, Richard & Jonny arrived on time and were done in 2 hours. I will recommend them to…read moreeveryone

The best 'bang for your buck' in the Lacey or Olympia area for self storage. Very clean and…read moresecure, at a good price.

I signed up for the two months half off and moved in August 26th…read more Went through junk mail and found I was being charged late fee for missing Septembers payment. Went in as soon as I realized and was charged late fee and full amount. Went to close my account and they require me to pay the full month of October as well. be sure to save all paperwork and have clear communication on due dates. Their policy says 30 day move out notice, but they do not prorate move outs. When signing up make sure they have text /call set up otherwise communication goes straight to junk mail And they will not call even if number is on file.

Excellent service from the staff especially Carrie. I would use this storage facility again if…read moreneeded. I would also recommend this facility for anyone looking for storage.

Best storage unit I ever got nice staff ever. Clean units and facilities. Best customer service and…read morethey are pulight to people

Great experience all around with this company. I would hi recommend them to anyone looking for…read morestorage in the area.

From the owner: 24-hour Access Great Customer Service…read more Digital Video Surveillance Online Bill Pay Drive-up Access Gated & Fenced Covered Parking Conveniently Located Locally Owned and Operated

I've been a customer for 2 years here and I love it! The manager of the property is very helpful…read moreand friendly. The property is always clean and we'll lit. Best of all, the price is lower than all of the facilities I inquired about. I would, and have, recommend this business to friends and family....

Jackie is wonderful! I was looking for something short term and she went above and beyond to help…read moreme out. Also, their rates are definitely among the lowest in town and the unit I moved into was large and clean. Go here if you want someone who knows what customer service truly is!

If you're looking for an affordable, clean, dry, safe place to keep your valuables, look no…read morefurther! Kind, friendly staff. Meticulous, conscientious owners. You can't go wrong! Recommend

I've stored a lot of my overstock items at The Self Storage Place for many years now. Phil and Bill…read morehave always found a way to handle my storage needs. Sometimes I need a lot of space while other times I just need a little. I appreciate all they do to accommodate my needs. Great people with great prices! Thanks guys!

Worst experience ever. Didn't even have them take over my facility for a month before they booked…read morehiked up my price by $50! Then they tacked on a $65 late fee. Previous owner allowed for rent to be paid by the 10th and only charged $10 of your were late! Called customer service and never got a call back. Emailed them, never got an email back. They just want you to pay on the app and stay quiet.

I have used this place before and the rates suited me, but it was a short term thing ( 2 months)…read more It seemed OK, since it was fairly new. I did it again a year later and signed up for some promotion, that was a first month free thing. The 2nd month was 38.00. Then the 3rd month it was raised to 54. by the 5th month, they sent a email saying in 30 days, the price would be 98. 98 for a 5x5 space?? crazy. Raising the price like that in such a short period of time is predatory and greed. I talked to the person working their, they were new, just like everyone else I dealt with before. I stated my complaint and asked to speak to a manager, but they would not give out there phone # or name, someone called me 5 days later, I returned the call and explained my issue on a VM. They never did answer a call, it always went into voicemail. No correction on the price and now I am moving my stuff before I get gouged on a 5x5 price for 98.00. The person who I spoke to at the location is no longer there either. Must be a high turnover job and a lousy place to work. The last 2 visits, the gate was open, before you used your code. I noticed the roof was leaking now, carts are dirty and its hit or miss on getting one. Going there on weekends is not a good idea. People claim a cart and hang onto them. The hallways are very narrow, if a person is sorting and working in their unit, there is no way to pass and good luck on winding through the maze if that happens and you need to get to your unit.

I was looking for some specific storage needs and the staff was amazing. A special call-out to Max…read morefor going beyond the role and helping me locate the perfect unit for my needs. Max is very professional, customer focused and professional. I hope each of you can have the opportunity to work with Max as he will help make your moving / storing tasks manageable with success! Phil

Extremely rat infested. Beware. Your stuff will have rat feces and urine on it. Not only rat…read moreinfested but unit price will continuously go up. Mine unit increased twice in a year over $100 bucks.

My boyfriend is from Olympia and has been storing a bunch of stuff in at unit at Trosper Self…read moreStorage for a couple of years (I convinced him to stay out here on the East Coast with me). We check on his stuff when we visit Olympia a couple times a year. Recently we were there and everything is as we left it, which is a great relief to me since I'm kind of the reason it's all in storage. The facilities are immaculate, the security is top-notch, and the prices are totally reasonable. The customer service is also really great and the owner will help find you the best unit for the best price. Nothing beats a family-run, local business. They run lots of deals too. We'll probably move my boyfriend's stuff out here sometime in the near future, but at least for now we know it's super safe.

We loved everything about this storage facility. Firstly the staff - D.J. was always a pleasure to…read morework with and he provided us with substantial help along the way. The facility itself was always clean, easy to access and seemed very secure. We parked a camper van outside and some belongings in an interior unit. All great!