Staff is great, and the place is clean, well-lit, and my unit was easy to access but OMG will they ever raise the price on you! I can't afford this year's 40% increase and am going to have to leave and find something more affordable...and they charge existing renters more than new ones. read more

Dottie truly made my move there magnificent. She was very reliable and trustworthy. She helped a current customer and this was one of the reasons that made me move there. They offer trucks and equipment there to easily move around. Another aspect is that they give you military discount and that's a plus in my book. Thanks a million again, Dottie. People like you are the kind that make any business great. read more

My Daughter was needing a storage unit. To store items from her bedroom, why she gets her floors replaced. We met with Starr, who was very helpful. Starr Show us two different units, My daughter decided to take the bigger unit. Starr went over all the paperwork and explained everything. It was very easy for my daughter to move her stuff into the unit since carts are provided. I would highly recommend this place to anyone looking for storage. We need more Starr's in the workforce. read more

The customer service gals, Starr & Michelle are the best! So helpful & nice! They should get a raise!!! Good help is hard to find. As far as value, I guess for Washington they are priced the same as others, Washington state just sucks for value of anything! Thanks ladies for all your help. I'd be glad to give you a personal reference if you need one read more

I needed something quick for an unexpected move and college point was by far the most helpful storage unit company I spoke with. They are so kind and very resourceful. The units are clean and I felt very safe leaving all my important things in my unit. I absolutely recommend this place to anyone looking for a unit and I will definitely be coming back!! read more

Expensive, but you pay for what you get. So far, so good. This facility is guarded with cameras, has iron bar gates and security entry codes (specific to your identity) to the gates and the elevator. This is good. We searched several facilities in the area from Dupont to Tumwater and this one appeared to meet our mark. We were looking for clean and secure. Ask them for discounts for which they offer, depending on your circumstance. A specific locking mechanism must be purchased by them. It appears to be safe and cameras are operating 24/7,allowing for a recorded file if something were to go wrong. So far, no tampering to our unit. We did encounter a couple of hiccups though: Problem 1) Only one individual employee is on site during the duty day, and they are always around the facility assisting others, but it is my experience that there is a sign in the window each time we visit. Messages are not returned promptly. Problem 2) prices are good, but we referred our friends, and they offered them a double the size unit than ours at the same price. (not sure if they needed to make sales that particular day, but lost cool points for this. Make sure you are asking all the right questions about size of unit, price and discounts. Problem 3) the height of the units are fairly tall, at least 10 feet, but the top foot is open and you can literally reach over in to someone else's unit. The guy next to us draped some exercise equipment over the wall where some of it was hanging on our side. It took a couple of months for them to move it, after we complained to the office staff at least two times. read more

I'd suggest finding a different storage unit if you are in need. Service is sub-par. Prices are high and they randomly charge you for insurance (even after verifying that your home owners policy) I'm trying to resolve this issue now and they are super difficult to reach. read more

First, I look for security and cleanliness. Check. You get what you pay for so it's going to cost more then other places... still, if your unit is violated, calculate your losses and consider your monthly payments that way. I'm not staying long so it's worth every penny for the convenience and security. Funny story, I tried to partner with wealthy businessmen and women I know to open a storage facility in this exact spot about 10 years ago. No one believed there was that great a need! Today they are 90% full. Last thing. Danielle helped me and she gets an A+. Knowledgeable, professional, friendly, walked me through everything I needed to know and answered all my questions. That should be standard customer service but since I don't get it all the time I appreciate it when I do! Feel like she's got my back and I like that. Do check out the supplies in the office. I bought a dust cover which will double as a ground tarp for my unit. Less then $10 for 10x20. Figured I might find it someplace else for less but calculate the time/gas and it's a no brainer. Again Danielle walked me through all of that so I could make the best decision. Glad they are here! Thank you Danielle! Timothy read more

Clean, safe, locked and well priced. Evan was very helpful. Very nice and pleasant. I like that they had cart to help with your stuff and an elevator by each side. I had to use a code to get in, my code to use the elevator and a code to get out. I felt secure and very safe. There are cameras everywhere. This place is A++++. Will recommend to eveyone . read more

The service was helpful and professional. The establishment was clean. The security looked good.

The place is clean and the staff are very friendly. I rented a U-Haul and the location was convenient and overall it was one of the better moves I have done because they made it so easy. Thanks Mary! read more

This is a great place! the staff is really good competent. everything goes really smooth. Very secure, very clean and convenient I like it.

Very nice, neat and clean storage facility the units are heated in the big building area the staff is very friendly. The prices are higher than most other storage units but this is a centrally located storage area and I'm sure their costs are higher as well. read more

The facility is very clean. The staff is professional and friendly. And the price was good. A very good value.

I got a 5x5 itty bitty storage recently, and Danielle and Alex (they run the office most days) have been a true delight! Sad to say that higher management doesn't seem to have the same standards. They keep too few employees (on purpose), and their offices are often closed as a result. Incredibly stingy in their business practices. In 2018, it's honestly just ignorant to treat your employees with such disrespect. Disappointed. read more