We needed strong movers to help us at our Annual Rummage Sale because we're seniors and can only do…read moreso much! Trina helped set up the logistics while Keith, Chuck, and Colby worked incredibly hard moving many hefty items. Hats off to OM&S!! Can't recommend them enough.

These guys, Richard & Jonny arrived on time and were done in 2 hours. I will recommend them to…read moreeveryone

Worst experience ever. Didn't even have them take over my facility for a month before they booked…read morehiked up my price by $50! Then they tacked on a $65 late fee. Previous owner allowed for rent to be paid by the 10th and only charged $10 of your were late! Called customer service and never got a call back. Emailed them, never got an email back. They just want you to pay on the app and stay quiet.

I have used this place before and the rates suited me, but it was a short term thing ( 2 months)…read more It seemed OK, since it was fairly new. I did it again a year later and signed up for some promotion, that was a first month free thing. The 2nd month was 38.00. Then the 3rd month it was raised to 54. by the 5th month, they sent a email saying in 30 days, the price would be 98. 98 for a 5x5 space?? crazy. Raising the price like that in such a short period of time is predatory and greed. I talked to the person working their, they were new, just like everyone else I dealt with before. I stated my complaint and asked to speak to a manager, but they would not give out there phone # or name, someone called me 5 days later, I returned the call and explained my issue on a VM. They never did answer a call, it always went into voicemail. No correction on the price and now I am moving my stuff before I get gouged on a 5x5 price for 98.00. The person who I spoke to at the location is no longer there either. Must be a high turnover job and a lousy place to work. The last 2 visits, the gate was open, before you used your code. I noticed the roof was leaking now, carts are dirty and its hit or miss on getting one. Going there on weekends is not a good idea. People claim a cart and hang onto them. The hallways are very narrow, if a person is sorting and working in their unit, there is no way to pass and good luck on winding through the maze if that happens and you need to get to your unit.

Excellent service from the staff especially Carrie. I would use this storage facility again if…read moreneeded. I would also recommend this facility for anyone looking for storage.

Best storage unit I ever got nice staff ever. Clean units and facilities. Best customer service and…read morethey are pulight to people

The best 'bang for your buck' in the Lacey or Olympia area for self storage. Very clean and…read moresecure, at a good price.

I signed up for the two months half off and moved in August 26th…read more Went through junk mail and found I was being charged late fee for missing Septembers payment. Went in as soon as I realized and was charged late fee and full amount. Went to close my account and they require me to pay the full month of October as well. be sure to save all paperwork and have clear communication on due dates. Their policy says 30 day move out notice, but they do not prorate move outs. When signing up make sure they have text /call set up otherwise communication goes straight to junk mail And they will not call even if number is on file.

I've been a customer for 2 years here and I love it! The manager of the property is very helpful…read moreand friendly. The property is always clean and we'll lit. Best of all, the price is lower than all of the facilities I inquired about. I would, and have, recommend this business to friends and family....

Jackie is wonderful! I was looking for something short term and she went above and beyond to help…read moreme out. Also, their rates are definitely among the lowest in town and the unit I moved into was large and clean. Go here if you want someone who knows what customer service truly is!

We needed a pickup for a home renovation project, and Lacey Express Storage was the closest U-Haul…read morelocation. Everyone I spoke with was cooperative, friendly and helpful. The truck was ready when I arrived, and the check in process was fast and easy. The nearly new Chevy pickup we rented was not very clean, but drove well and did what we needed. (I left the truck cleaner than when we got it). When we returned the truck, they said that the fuel level was 'a hair below where it was when you got it' despite the fact that I had taken pains to leave it at the same level or a wee bit higher. However, when I called them they were quick to reverse that charge. Overall, it was not an impressive experience, but I will certainly use them again in the future.

We had a reservation for a uhaul. We were there a few minutes after the scheduled time. There was…read morealready someone else there waiting. A sign on the door said they went to the bank (this was 2pm on a Saturday) and would be back shortly. One hour went by. Two customers came and went. We waited. We had friends who planned to help load and unload the uhaul. They waited. We called the number on the door, it just rang then went to a dead line. Granted, something unforseen could have happened. But if not, this is a horrible way to conduct a business. I would give negative stars if possible. ---- Here AGAIN for a reservation (second chances and all...). No one is here. Don't waste your time or money with this business.

Rented a storage unit with the help of Lois. Being able to look at the available units in person…read morehelped me make my decision. Price of the unit was great and being able to include insurance made the choice of renting here easy.

My items were stored there only a short time but everything was found safe and as I had left it…read more The mother and daughter working the office were wonderful. They provided great customer service and helped me when my storage plans changed completely. I would recommend them and use them myself should I have a storage need in the future. Tamara

If you're looking for an affordable, clean, dry, safe place to keep your valuables, look no…read morefurther! Kind, friendly staff. Meticulous, conscientious owners. You can't go wrong! Recommend

I've stored a lot of my overstock items at The Self Storage Place for many years now. Phil and Bill…read morehave always found a way to handle my storage needs. Sometimes I need a lot of space while other times I just need a little. I appreciate all they do to accommodate my needs. Great people with great prices! Thanks guys!

Aaron took a great deal of stress off my shoulders by making the rental process simple! After…read moreleaving other sketchy storage places, I'm glad I found CubeSmart! Thank you Aaron! Facilities are well kept and clean and good customer service goes a long way with me! I can't say thank you enough!!

This place is nice and warm buuuuutttt..... This place is…read morereally ridiculous when it comes to losing track of time and getting trapped inside as soon as it hits 10pm, (which is one of the earliest closing times I've ever seen for a storage unit) there is an emergency number on the gate and there is no option for anything but the automated message for paying the bill or renting a spot This place pretty much forces you to stay inside the facility until 6am and the only way to get out is call 911 or the non emergency number I'm sorry but if I'm paying $250+ for a unit and can't have 24 hour access to MY STUFF!!!! It's not worth it especially for closing at 10pm