Sadly, this location raised our rates repeatedly, the last increase was to an eye-watering $176 including tax for a 10 X 10 unit, and it started out much cheaper. On the bright side, this forced us to seriously consider whether we wanted to spend money storing stuff we were not using (mostly extra dining chairs and holiday decorations).
Their website says 10 X 10 would cost under $100, but staff said that was for new customers. New customers -- be aware that once you move all your stuff to the unit, there will be repeated price increases.
We asked staff about a less expensive unit (5 X 5) and were shown a terrible unit with a large pole that took up about 1.5 X 1.25 of the space in the unit. This made our decision easy, but that decision was even easier as the gentleman showing us the unit said these units were going fast, this Cubesmart was a prime location, etc. etc. Please.
We were also told we needed to "broom sweep" the unit when we moved out, then they backed down when I pointed out that the unit was not swept when we moved into the unit (in spite of the sign on the wall stating it had been swept).
On the bright side, the place was clean and climate controlled and had a massive generator. For this reason, I am giving two stars instead of one star.
Still, there are so many other climate controlled self storage options in the Austin area. I would avoid this place just because of the price increases. For $176 a month, we should expect a working keypad for access to the unit.
Better yet, sell or donate stuff you don't need or want. Read some Don Aslett for inspiration. For example, we somehow had THREE artificial Christmas trees in our unit, for example. Why? Each was a different size and it was easier to just put them in the storage unit instead of facing up and donating and selling two of the trees and putting one tree in our garage. That is just one example of the sort of stuff we are decluttering. read more
