Had breakfast here today (Saturday) and got here around 10am. It wasn't super crowded (there were a lot of people there but there were like 5-6 tables open). This was a roller coaster of an experience here so bear with me through this entire review haha. My friend and I came here because it was around the time when Peg's is usually super crowded, so I was counting on some good service and short wait times here.
We waited about 15 mins and there was a couple in front of us that had been waiting apparently a super long time. I wasn't sure why we had to wait so long when there were a lot of tables open, but maybe they were slammed in the back?
When we finally got seated, we asked for an order of beignets to start off, and then my friend ordered the vegetarian crepe with potatoes ($10) and I got the nutella crepe with fruit ($9. Nutella, bananas, I was on my period so I was having some intense chocolate cravings).
The beignets were fluffy but super dry, and there wasn't enough powdered sugar on them so we were both kind of disappointed. We kept eating and drinking our waters for maybe another 30 mins, when I finally followed up with our server about where our food was. He went to go check and then apologetically came back and said he forgot to put in our order after the beignets. My friend and I were bummed, but of course we said it was fine (I mean we were already here). He said he would give us our beignets (a $4 value) for free and a 10% discount, so we were like okay.
The food still took a long time. By the time we actually ate, it was 11:30. (1.5 hours after we had arrived). Also, they gave me potatoes instead of fruit so I had to correct this. The food was actually very delicious, but I was pretty upset at this point because I was starving (I hadn't eaten breakfast that morning because well, we were getting breakfast here...)
The crepe was really good, and the potatoes were good even though I didn't order them. The fruit was good too - an assortment of pineapple, plumb, cantaloupe, etc. The portion was good for the price, an average sized plate where I didn't feel super stuffed.
However, since the whole mixup was a huge disappointment (I was also suffering from PTSD from a 45 minute wait at a jack in the box the night before) - when he brought our bill, I politely asked the server if it was possible to have a bigger discount because we waited 1.5 hours for our food. He said of course, and a short while later came back with our check 50% off and a coupon (BOGO 50% off Tues-Thurs). THIS deal - I thought made more sense. TBH if it was my restaurant, I would've offered this entire meal for free. I was glad that he said yes to my proposition, but I also wished that he offered us 50% off from the get-go (10% off of a $10 per person meal is only $1, and I think the amount of time we waited and how patient we were deserved a better discount).
I originally entered the meal about to give it 1 star because of the long wait, but the fact that the food was pretty good and they were down to give us the 50% off at the end bumped it up to a 3/5. The atmosphere was cozy and cute/hipster, I just didn't know why the service wasn't that great when it wasn't super crowded.
I think I would definitely come back in the future, but not the near future just because I really really hate waiting. I do appreciate their efforts to thank us for our patience though and the discount. read more