After shopping around for hatch and back windshield replacement, I stopped at CNS Reflections for a…read morequote. Andy took the time and explained what needs to be done in a way that could understand. I was quoted two options, and I selected the lower option. I received an exceptional experience there and the best customer service I could have hoped for. The mechanic accidently replaced a part that wasn't included in the quote but needed the repair. I wasn't even charged for the extra work which made me extremely happy and relieved. I recommend CSN Reflections 100% to anybody looking for trust and quality bodywork. Thank you, team!

I have taken my vehicles there for years. Top quality repairs. Blaine is fantastic. Cosmetic or…read moremajor repairs are no issue.

I had a windshield replaced in my 2013 Hyundai elantra. The windshield is fine but there is a lot…read moreof wind noise at highway speeds. The reason is they installed some jobber moulding that does not finish the gap at all. I was charged fifteen dollars for what they call an elantra moulding. It is not a Hyundai elantra moulding. I went back to the service desk and told the person I hear a lot of wind noise. He asked me to describe the noise. Really . I have to replace two wind shields on two of my motor homes and you can be sure it will not be at that shop. I am a licensed auto body mechanic and have been in the trade for over fifty years . This type of work would not be tolerated in any body quality body shop.I would love to put photos on this site but am unable. I will be having another glass shop redoing the installation Doing this kind of shoddy work is shameful

Very fast and friendly service. Great people to deal with and very knowledgeable and helpful…read more Server was a lot faster than other glass shops in town . I would recommend it to anyone in need of and glass work that needs to be done fast , friendly and with great price.

Purchased some high end floor mats for my new F150 and Aero was fantastic! They worked with me…read moreclosely to get exactly what I was looking for and for a great price. Can't say enough good things about these folks! 5 stars easy!

We had such a great experience at Aero! We had tv screens put in the back of our head rests and…read morethe service was awesome! We went back again and bought our car mats there...best price and again great service!

I just had the BEST customer service experience I have had in years thanks to Taylor at Ming Shine…read morenorth. He was honest, insightful and extremely helpful. I received a timely and friendly discussion and quote on what would need to be done to fix my scrapes and dents and I will be sure to bring any future autobody detailing work needed to him and Ming's. We weren't able to resolve everything (my damage is a bit extensive so requires a body shop) but I'd much rather receive the truth and a delivery on promises made than empty promises and an under delivery of services. Thank you Taylor, you made my month!

Had many of my vehicles to Ming for paint protection and 3m protection. Also undercoating and anti…read morecorrosion . Always excellent quality and workmanship . Vehicles look amazing. Thanks Mike and your team .

Louis is old school. Deal is done on his words and a hand shake…read more Very personable and easy to talk to. Explains the work and the process. Very knowledgeable. Work excellently done and on time. Highly recommend.

We just had our new Defender fully wrapped. They did not miss a detail. I could not imagine a…read morebetter job. Ken and Louis were excellent to deal with and are experts in their field. Highly recommended and I will definitely go back in the future.

Absolutely amazing service. The price was great. Every step through repairs I was receiving updates…read more(as per my request). The repair was completed in time as per initial schedule. The quality of the job was great. Thank you!!

After an awful experience with Craftsman Collisions / Distinctive Auto Works, I cannot in good…read morefaith recommend this company. In my opinion, they were inconsiderate and unprofessional, and I will not be going back. One of their employees broke my key fob and the company refuses to pay for a new one. To repair what they broke is going to cost an estimated $400 -$600, which is more than the cost of the wheel they repaired. If I hadn't gone here, I would have saved money. To top it off, they let my lights stay on and let my battery die, sent my estimate and information to the wrong person, and they did not wear masks when speaking to me in the business. On November 3, I brought my car in for a wheel replacement to Craftsman Collisions/Distinctive Auto Works. I gave my keys to a tow truck and they delivered the keys on the same day with the car to Craftsman Collision. The tow truck company and its driver attest the keys were intact when they handed them over. I have it in writing from the tow company owner that the keys were intact. I watched him use my non-fob key to move the car. He claims he did not use the fob key at all. On November 10, after paying for the work done at Craftsman and heading back out to my car, I found not only a dead battery (my car refused to start), but the broken half of my key fob on the side of my dashboard. They had given me my keys when I paid but neglected to tell me that the key fob was now broken, and that they left the other half on my dashboard for me. Whoever had last driven my car had left the lights on, killing the battery. They did not apologize for the delay and brought someone out to jump my car. They had said my car was "drivable" when I paid. However, I was not able to drive it out of the parking lot until they jumped it. I had to wait for 30 minutes for the car to recharge, which inconvenienced me as I was late for an appointment. Regarding the broken key fob, I brought it back to the shop and inquired why it was broken. The Manager for Distinctive Auto Works did not answer my question of if someone at Craftsman/DAW broke my fob. He did, however, say several times "you don't have proof we broke it". He asked if I had a photo of the keys before I brought them in. I said no. He said "then you have no proof." I didn't think to take a picture of my keys before I handed them over as "proof" they were intact. But who would think to do that? Is it my fault I didn't take a picture before handing them over? Is this the norm for service at Craftsman Collision and Distinctive Auto Works? Should I endeavour to bring my camera with me before dropping off my vehicle to ensure it's no worse than when it came in? In the end, the Manager admitted he would be willing to cover half of the cost of the labour and the cost of the part. I refused to pay for any of the key fob replacement, as I did not break the key. I do not have money to shell out for more repairs let alone hundreds of dollars of damage that I should not have to pay for. Also, if none of their technicians broke my key, why would they offer to pay at all? In my opinion, I cannot recommend this location for its concerning lack of professionalism. If you have no other choice, please take pictures of your vehicle and keys beforehand, as their Manager, will not assist you unless you have "absolute proof", as shown from my experience. Moreover, the Assistant Manager of Craftsman Collisions also initially sent my estimate - which had my personal information - to the wrong email. He did not apologize. Someone out there now has my information. Businesses should endeavour to keep their customers' information private and should take care in making sure they have the correct address. Careless behaviour of employees is not the mark of a professional, well-run business, in my opinion. Both the Assistant Manager and Manager did not wear masks while speaking to me, violating CMOH Order 44-2021.

This shop install GPS tracker without telling you…read more The car was sent to this shop for fixing, after the car was returned, we send the car back to dealer for an inspection, they found there was a gps trucker inside the front kick panel. The owner of fix auto calmed the car was parked outside the shop during the fixing and therefore they have no responsibility for it. But he is the one in charge of the key. So it's either he used the key to let the gps goes into the car or someone toke that car open just outside his shop and planted the GPS and reassembled the car again without their notice. If you and your family don't want to live in terror， don't come here to fix your car.

I was impressed with Fix Auto. All staff were polite, professional and willing to help with any…read morequestions I had. Paper work went smoothly with the insurance company and process was explained clearly. Staff ensured I had a rental vehicle and the estimated time to have my vehicle returned ended up shorter than expected - very quick turnaround. My car was very clean upon pickup. I would recommend FIx It Auto Body..