After shopping around for hatch and back windshield replacement, I stopped at CNS Reflections for a…read morequote. Andy took the time and explained what needs to be done in a way that could understand. I was quoted two options, and I selected the lower option. I received an exceptional experience there and the best customer service I could have hoped for. The mechanic accidently replaced a part that wasn't included in the quote but needed the repair. I wasn't even charged for the extra work which made me extremely happy and relieved. I recommend CSN Reflections 100% to anybody looking for trust and quality bodywork. Thank you, team!

I have taken my vehicles there for years. Top quality repairs. Blaine is fantastic. Cosmetic or…read moremajor repairs are no issue.

Greatly appreciate the honest assessment for the body work repair and the completion of the work…read more It was right on schedule. Good price (in relation to other estimates we received). Professional service from John and his crew made our choice of using Freeway Auto Body an easy decision. Best regards, Al McCalder, Sherwood Park

Have had our 2008 Corolla repaired twice at Freeway in the past three years. Both times the…read moreservice was friendly and professional. It is so refreshing to find an auto body shop that goes out of it's way to make the experience stress free. Way to go Freeway!

I have been sending customers, and out sourcing repairs to Alberta drive line for 20 years , they…read morerepair European drive shafts other places don't even attempt to touch I have saved thousands of dollars over the years! A plus service!

On my aunt's recommendation, I brought in my 2002 Durango for a transmission repair. Now she…read moresupposedly has a "relationship" with them due to her company using them a lot. So at least I expected the decent service that I would hope for from anyone. What actually happened was this: I stopped by on a Tuesday to see about an estimate. I waited patiently with my baby for ten minutes while they finished up a phone call. I began telling the manager about my trouble and he took another call, then left me waiting with the baby for another 15 or so, with seemingly no concern and no apology, until he finally got off the phone and addressed us again. He said he wouldn't have time until Thursday, so I said I'd bring it in first thing. On Thursday morning I dropped it off an hour before they opened (I thought I'd have to come back but they were in, so I gave them the key at 7 instead of 8 a.m.). The manager took my number and said he'd call when they had an estimate. Instead they called my aunt (who is, incidentally, a terrible communicator) so I didn't learn that there even WAS an estimate until two days later (now the weekend). My aunt informed us that it would be $2000 and she verbally told them to go ahead with the repair. In my past experience for ANY work this expensive, the owner should be signing off on a detailed written estimate before any work goes ahead. As this is our second vehicle, I tried to be patient when I didn't hear about the repair. On the following Tuesday (yes, we were without the vehicle for 6 days!) near the end of the day when I hadn't heard anything, I finally phoned them myself, and once again, he had phoned my aunt to tell her that it was ready, and of course she hadn't told me. This is why I left MY phone number (you know, the owner of the vehicle!). The end price was $2600, quite far off from the original quote to my mind. The transmission itself was supposedly rebuilt, and it now seems... fine? Maybe? I am not a dab hand with mechanics, hence paying someone else to fix it. It's an old truck so I don't know that anything is supposed to run perfectly anymore. After I got it back, the front heat and defrost were no longer working (back heat is fine). I have no way to know if this is coincidental or if maybe something got bumped while they were in there. Bottom line: they didn't communicate directly, leaving the OWNER of the vehicle out of the loop, and they did not provide a written estimate. On top of that, they increased the price by more than 25% before it was done. All of that I can attribute to the fact that they may have been confused and thought that my aunt was taking care of it more than she was. But getting it back 6 days later (actually, 8 by the end, since we did not have that money just lying around and needed more time to get it together) was completely out of line. In addition, I was largely ignored even in our in-person interactions. All that for a truck that now works... fine? In the future, I'll give them a miss.

HORRIBLE EXPERIENCE... I had him fix the driver side fender on a 2010 Chevy Silverado. When I…read morepicked it up the fender was pressing into the headlight so much that there is indents in the paint. The light was over lapping the fender in a very obvious way. I brought it back to be fixed (drove 2 hours one way) and after tinkering around for an hour he fixed the gap on the hood, but told me there was nothing he could do about the pressure on the light. It was not a cheap fix and it was not fixed. I was obviously not satisfied with that. It's an expensive truck there's no way the factory sends out parts that "just don't fit right." I brought it into another auto body shop immediately after and the gentleman there popped the hood and adjusted the light in less than 10 minutes. Unfortunately without shelling out a pretty penny the paint is still damaged. How Anthony's Autobody could give the truck back in the condition it was in is downright unprofessional and infuriating. Wasted a lot of time and money.

Tony has worked on my vehicles several times over the past 15 years. He is very reasonable, fast…read moreand the job is always perfect.

I was told the car would be done in 3 days, and it took 5. I was told that it would be polished,…read morebut it wasn't. Like many, and thankfully not all businesses, what they say they would do, and when it would be done, didn't match up, and no effort was put in to make up for their lack of honesty. I would NOT recommend anyone use this body shop, despite having some good reviews.

I received excellent service at Royal. The back plastic fender on my car had partly detached, but…read morean employee promptly fixed it with a new screw. No charge. How great is that!

went to them to get a couple things done and wasn't happy. They fixed one thing and I ended up…read morecoming out with more problems then I went in with. I wouldn't recommend them!

Have used Optimum Auto for both my vehicles -- for regular service and for emergencies. Quick,…read moreefficient and friendly every time. Price is at the low end of comparable shops. Great for a garage close to home!

Update: August 2, 2022. My mechanic noted that my right side front marker wasn't flush with the…read morebody of the car. I took a look at it, and that's when I noticed that there was damage to the plastic wheel well, which is why the marker wasn't sitting flush. I believe that this damage was done in May 2021, when my car was at Empire Collision, for repairs to the front bumper. Probably happened on one of the many times that they removed the front bumper. I contacted Mark, who handled my repairs back in May 2021. He suggested that I contact Mike, who is the manager at this location now, as Mark no longer worked at that location. It took two emails and two phone messages before Mike called me back. I brought my car in so that he can have a look at it. He proceeded to point out a hairline crack on my bumper and said that there was quite a bit of road rash underneath. I didn't even know about that hairline crack and I have never looked underneath my car. Regardless, I seriously doubt that either of them, would have caused the damage, that was done to the plastic wheel well. And I am sure that Mike can't seriously think that either. But instead of trying to help me with this, Mike used that to say it wasn't covered. I told Mike that I would change my online review, to which he replied with: "What do you want me to do? Give you a new car?" I tried to find anything about a warranty on their website and could not find a thing about it. I noticed another customer's review (Nolan Jensen's), whose experience sounds like mine. Especially the part where: "...some clips had clearly been torn out when they removed the bumper and were not repaired..." So all you readers you have been warned. In case you were thinking about taking your vehicle here!

Years of using this business with multiple insurance claims or repairs sought out and referring…read moreothers to do so. Work done was not holding up and CLEARLY covered by warranty as per their documents provided. Started contacting May 11/23. May 12 reply confirmed the photos sent to them were warrantable repairs. 4-5 email not replied to after that. Take time off work to go to shop to be told "I can only take photos & get back to you next week" as no staff available on a fri morn. Holden verbally confirmed what he saw was covered by the warranty they provide on work. Multiple emails to follow up and June 30/23 told me they are "reviewing" with "short staffed" and priority is the "not driveable" customers (aka PAYING work) and will contact me next week. That was 3 weeks ago. NO customer service or integrity to follow up or cover clear warranty of their prior service. You will now see my vehicle in parking lots with sign in windshield telling you where to go for the Peeling and Cracking decals and paint you will see. DO NOT USE THIS BUSINESS ! If I could rate less than 5 stars I would.

Autobody shops aren't the kind of place you just wander into and think "hey, I should get some work…read moredone on my car." You go looking when it's necessary, but where do you go? We were referred to Balwin Collision by our insurer and we got lucky. All of our dealings with Balwin Collision were excellent. The manager was very friendly and helpful and helped us through the process in evaluating the damage to our car and getting it fixed. The work on our car was done quickly and everything looks better than before. I know the outside of a car has to be cleaned before painting any of it but our whole car looked like it had a new paint job. It looks great! The last thing I expected was for the car to be cleaned inside but the interior was spotless, even the trunk! I swear they had to have steam cleaned everything. For obvious reasons, I hope I never have to use Balwin Collision's services again, but it is Edmonton after all, so I just might. And if I do need an autobody shop again, I won't hesitate to call these guys.