Awful experience. Out $4000.00 for a Transmission that…read morelasted 21000kms. My mechanic replaced my transmission in my truck with Can-West in Oct 2020. My truck is hardly used and I don't pull a trailer or abuse this truck. On a family vacation in July 2023 my truck broke down. Over $1000.00 to get it towed back to Edmonton just to have my mechanic tell me the transmission was shot. 21000kms!!!!!!!!! And the transmission was shot????????? I realize the warranty is for 2 years or 40000kms but 21000kms is ridiculous. The mechanics I talked to agreed that a transmission should not only last 21000kms even after the 2 year warranty expires. Needless to say , i was not impressed. I called Can west to see what they could do to help me out. Well, they didn't seem to interested because ''' it's past the two year warranty''. They said they would pay for labour but I still had to pay for parts. $2600.00 later....Can West also stated that the problem was the parts in the transmission[which they replaced in 2020]. I called another transmission company and they quoted me $2600.00-$2800.00. So I'm not really sure what I saved???? Tow truck ,mechanic, new transmission, waste of time. VERY DISAPPOINTED. Bottom line : I'm out $4000.00 for a Transmission that lasted 21000kms. I would recommend you go elsewhere.

All I can say these guy know what they are doin an customer service is awesome, had took it to two…read moredifferent places before I went here an spent over $400, before I brought it to these guys. Walked in the door told them what it was doin they told me right away what was wrong with it... an I can't be any happier that I got a full rebuild an upgraded parts!!! AWESOME...

BEWARE CROOKS . Charge $6,000 for rebuild tranny and less that 8,000 km later it burns up. They…read moresaid WE DONT KNOW WHAT HAPPENED so they charged me again for a used tranny. BEWARE!!!

Josh lauzon and his team of experts are top shelf service and excellant quality service…read more Took my truck in for new transmission and not only was the price better than anywhere else but had it back on the road running like the day i bought 2 days ahead of schedule. Great work even better price. I highly recommend Low Cost to anyone for all your transmission needs. Great job guys. Oh and almost forgot when i broke down Josh was nice enough to stay late in order for me to get my truck towed to his shop. Thank you josh for all you did to help me get back on the road as quickly as possible.

Yep, blew the transmission out fast tracking snow ruts, in March when (C-19) Covid came out…read more LoCost made special arrangements and had me up and running in a couple of days. Works well with no complaints. Family run business where trust is everything. They work with you not against you. Gives you a fuzzy feeling. Sure the waiting room is small and the coffee maker needs replacing; but do you want transmission or being fleeced out of thousands. Ford wanted 6000.00 without a firm estimate. My bill was reasonable and affordable and I decided to keep my lovely Crown Vic. Moral of the story: don't drive the shit out of an older cop car.

Gave me tons of info on vehicle and pricing . Upfront and fastread more

Would give less than one if I could. Went in for brakes squealing. They looked at it and adjusted…read moresomething but said brakes are fine. $100 for Ubers and to check this. Still squealed. Back again. Totally condescending g "brakes squeal", " sounds fine to me", "it is normal for brakes to make noise and what was adjusted could have gone back", "it is a new noise". Waste of time and money. If you are female, avoid this or be mansplained.

Would not take any car there mechanics damaged valve cover gasket two times and still did not fix…read morethe problem. they required me to pay more money to have problem fixed after i have already payed 930 dollars to have it fixed . ended up leaving shop with leaking valve cover and went else where. horrible experience would not warranty there work and will cost the customer money without fixing ur problems.

This place is terrible. i paid 1500 to have work done that didn't need to be done. My car had the…read moresame problem the day after it was "fixed".I went back and had to keep calling daily to see if it they fixed the issue that i had already paid for. After 4 days they said they dont know what the problem is, but for a extra 200 they could put some piece in my catalatic converter of for 500 change it. My issue was an engine problem it was shaking when i drove it. It had nothing to do with the catalytic converter. it wasnt getting compression. The mechanic didn't even speak english. I dont know if they even did the work i paid for. I took it to another mechanic who is Caucasian and he told me it wasn't getting compression as the valves weren't opening fully and there is build up of carbon in the engine. He didnt even charge me for a diagnostic. Which took him a few hours to complete. I will never go to Deans again. I paid hard earned money and still got screwed over.

Im nice at ping pong. I've got no clue what this place is but looks good. idk the cost lowkey. idk…read moreabout the service but it gets 4 stars in total.

They fixed my window regulator on my 2014 Chrysler 200 very fast in the same afternoon I requested…read morethe work. Work appears excellent. They did a much better job than glassmasters whom I had to pay just for them to 'diagnose' the issue.

From the owner: Vehicle service and repair to keep it at optimal condition throughout its life!read more

I brought my JDM transmission to Curtis to do the transmission rebuilt and I am so grateful I found…read morehim!! I spent months searching around Edmonton and almost got ripped off!! Curtis is so reliable and honest. I can't believe I almost spend triple the price for the same job, other people people are scammers. A real life saver, I am so grateful.

Curtis did my new clutch for my 2013 dodge dart 6 speed daul clutch and was cheaper then Canadian…read moretire and was faster then he quoted and it's been a month and the car works great so thanks again Curtis will be back to see you when I have car problems and to mention a good cheap tow from MGN TOWING he is the cheapest in the city so thank you too Michel meles

5 star plus!! Chris and Wes went above and beyond to help me with my transmission. They…read moreexplained everything, the good, the bad, and the ugly. Being a single senior lady I was worried I would be taken advantage of, but the opposite happened. Not too many places take the time and show top notch customer service. I would highly recommend this place.

Great shop! They inspected my vehicle for free and showed me exactly what they found.read more

Fixed exactly what I needed without charging arm and a leg…read more Also tightened e-brake release cable that had been loose for years without charging and without even asking. Makes me trust this business. Would recommend.

I took my 2017 Mercedes GLS to EC Auto Repair Edmonton on November 2, 2025, and it turned into one…read moreof the worst experiences I've ever had with any mechanic shop. My vehicle stayed in their shop for 4 days, and after the inspection they told me that my driver-side lower control arm was broken and that the thermostat needed replacement. They charged me $3,600, but never provided any proof, photos, or explanation showing that the arm was actually broken. They also refused to give me the parts invoice, never showed the cost of the parts they used, and provided no breakdown at all. They charged me $2,200 just for labor, yet this job normally takes around 3 hours, not multiple days. When I asked for labor rate, time, or details, they didn't provide anything. The whole process felt unprofessional, unclear, and extremely overpriced. The worst part is that after I picked up my car, it had even bigger problems than before. The vehicle started having new issues immediately, and now I have to take it to another certified Mercedes mechanic to fix whatever was done to it. I honestly have no idea what they did to my car, but the quality of work seems extremely poor. I am very disappointed and strongly warn anyone with a high-end vehicle: do not trust this shop with your car. They provided no transparency, no proof, no proper documentation, overcharged for labor, and returned my car in worse condition than it arrived.