It was never fun going to this location or productive as a matter of fact until I met William…read more Thanks for your patience and kindness, you're great to deal with and the reason why I'll be a repeat customer. Give this young man a raise!

What a joke. Due to covid they will not even answer their fone!! It rings a few time the goes to…read morea blasting loud and poorly thought out message about distanceing and curb side service. Click. I can't get a price or a stock check or anything. What a horriblely run place. Need management.

Amazing customer service every time. I had to return a pump we use for our well that failed and it…read morewas a very easy exchange to get a new pump. We go to Princess Auto as they always have what we are looking for and then they carry to parts to fix all our equipment. We are a small farm and a campground/Eco Village that always needs lots of parts and equipment so Princess Auto is our go to store. Thank you for being so easy to deal with and I agree with other reviews that it is 10 times better than Canadian Tire.

Come on you pipe fitters, electricians, welders, tradespeople, plumbers and home handymen. (Oops…read morewomen). This store has been the mainstay of alberta oil and has been the go to place for 65 years for farmers and war surplus repurposed. If you can give them a resounding six stars why shop here? It is the best store across Canada for hydraulics, air fittings, and hard to find items. I love this place. The prices are unbelievable and the staff are pleasant and chatty . They planted one guy to be grumpy but i bet you can't find him. OMG SIX Stars. 30 times better than Canadian Tire, 65 times better than NAPA, 12 times better than tim hortons, and 3 times better than the damn neighbor that can't return tools. I wish the carts were bigger.

UPDATED: Aug 19, 2024…read more Rod reached out to me over the phone and we discussed my experience. We had agreed to provide me with a price match with the quotes from the other auto service companies. He explained that the other companies' prices may not reflect an engine scan which can mean there may be issues with the car after the recharge. He also mentioned that he did not charge for a scan and bundled the diagnostic & repair costs. Ultimately, he said he cares about his clients being happy with the service. I am happy with the service, as there were no issues there. I appreciate Rod taking the time to reach out and alleviate my concerns with the pricing. ---- TLDR: I GOT SCAMMED. Got charged over 2x the normal price for a simple AC fix. BEWARE if you're a woman as they try to take advantage of you hoping you don't know much about cars. VERDICT: Definitely not coming back. I went in to get my AC fixed as it was no longer blowing cool air. Service was friendly and pleasant with Rob always smiling and the employee working on my car walking me through what he found was wrong. The employee told me it's a super simple and common issue: a leak in my AC because my Schrader valve was worn down and the Schrader valve was $10. I was then charged $511 for a half an hour service fix with additional charges for services that were not necessary (ex. Engine scan) and charged me the premium refrigerant when my vehicle is a 2015 Mazda CX5 and definitely did not need that. It just needs a R-134a refrigerant. I was only aware that I got scammed when I told my partner how much the repair costs and he didn't believe me at first. He then helped me call multiple auto service companies about what it would cost to replace my Schrader valve and recharge my AC with an R-134a refrigerant. All other place's quotes ranged from $175-$250. My partner also asked if an engine scan would be necessary, how much they would charge for diagnostic and repair, the A/C valve, and shop supplies. They all said those would not even be charged because this is such a simple fix and issue. They also all mentioned that an engine scan was not necessary considering the concern was just about the AC. Sure. Rob was friendly and "transparent" about the quote walking me through each line item, but he took advantage of me hoping that I wouldn't know what the typical costs and service would cost, or what things were actually needed vs additional charges. I had e-transfered him the amount so I couldn't even get my money back. Very disappointed in Rob and wish I had known earlier about what I know now. Never coming back to Best Buy Auto Service again.

Shady. I called last night and said I would buy a specific vehicle. This morning, the finance guy…read moreaccepts all of my personal information - pay stubs, ID etc. then tells me that he needs to use a sub-prime lender because of the age of the vehicle. I tell him that's non-sense - I'm putting more than 1/2 down and have amazing credit. If that's the case, I'll just put it on my line of credit and want to pick the vehicle up tomorrow - provided him with line of credit info. Suddenly, they aren't going to process it because they have a deposit on the truck?!?! They're trying to force you in to their sub-prime lender(s) to make more money.

service my ATV here before, with no issues. Recentoy brought it in again. came back worse than it…read morewent in for. Not sure what happened. maybe someone new worked on it and has no idea what they are doing. Thanks but no thanks.

From the owner: Rapid Revolutions specializes in new and used aftermarket motorsports parts and accessories.read more

My experience was great, and I'm still feeling a sense of relief from dealing with them…read more Backstory: I bought a used 2009 Dodge Journey from somewhere else. It runs great, but the only keyfob is useless. It still works in the ignition, but doesn't lock or unlock my doors. So I need to use the actual key, and it makes the alarm go off Every. Damned. Time. Even with a brand new battery. So I bought a new fob off the internet. I spoke to a mechanic I trust, and he told me it might be expensive to get it programmed. He recommended a nearby dealership, but they never answered my email. I don't remember how I found Crosstown--I think I googled 'West Edmonton Dodge keyfobs' or something like that. I hadn't even considered Crosstown before then. Aidan answered my e-mail the next morning, answered all my questions, gave me a flat fee (plus taxes) so I made an appointment. I'd been given the impression from other people that a replacement keyfob was REALLY expensive. Maybe 'expensive' is a relative term. I have no previous experience with keyfobs. Having never been there before. I found a parking spot and walked around. A nice woman on her break asked me if I needed help. She told me exactly where I needed to go and what to do. The fellow I worked with was lovely and professional, answered all my questions and advised me that if my internet ordered fob doesn't work, I'll still have to pay the fee. Oops...but yes, they can't be held responsible for any faulty crap ordered off the internet, right? I accepted. I suppose I expected a song and dance. I expected him to 'find' things that needed to be done, and maybe some high pressure sales. I had my hackles up a bit. He asked me if there was anything else I needed done, but that was all. He promised it would be over in an hour. Their waiting area has comfortable chairs and even a little cafe. I could have grabbed a pop or a pastry if I wanted, but as promised, my mechanic was back in precisely an hour. It worked! My keyfob from the internet worked just fine. And did I need any other work done since I'm already there? No pressure, just my bill is fine. I'm already thinking I'd like a spare, since the first fob is so useless. Now I know where I can get one in an hour. I'll probably be back.

Dont buy a used vehicle from here!! they are very dishonest. I tested a mini van and my kids opened…read morethe very back windows. I bought the car. They took a day to 'get it ready' and after a few months of owning it, priced the back windows didn't open. I mentioned it to a mechanic (not at Crosstown) and they said the parts were gone - not broken, GONE. they stripped it for parts before giving it to me after I bought it. now I wonder what else was taken or swapped. DONT GO hERE!!!

Very disappointed with them. Walked in to the store ALL four sales staff are glued to the computer…read morescreen. NOT one would even look at me. I actually stood there and waited. When one of them looked to see me he had a attitude. Like really??? I told him i had phoned on the part. That person said he had two, plus a little different type that could work also. Being a hour away, i wanted to be sure. Nope. Do not have one. Got one close, could work.But $30 more. Said there is warranty. NO papers on this, nothing. WHAT A JOKE THE STAFF IS!!!!!! The store looks good , well stocked of parts. Plus the sales counter is raised up. God i have a pet peave about that. The staff looks down on you. The CUSTOMER. B/S. O i would look for a waaaay better sales team. Would not go back. Which is ok, i guess. Do not want to bother the sales staff with there computer time with a sale. GOSH NO.

yep, don't buy nothing from these guys. They do not return your stuff even if it's something not…read moresafe. Worst place ever.

These guys and gals are nothing short of amazing.. from the time that I contacted them for a…read morequote, to bringing my vehicle in , and meeting friendly and helpful staff, to getting my windshield installed in less than an hour , is nothing short of AMAZING customer service!! Pricing is great, with great options in upgrading if you choose to. If you are looking for a new windshield, I highly recommend Windshield Surgeons in Sherwood Park!!! They are the BEST!!! I will never go elsewhere and if I could, I would give 10 stars for the ultimate BEST in service!!!

Very courteous staff, efficient service and a competitive great price. I would certainly use them…read moreagain.