I give this experience a five star rating. Received stellar customer service from a young man who made impactful eye contact, and was quite polite. I ordered the Kentucky Butter Cake cookie. I was remarkably satisfied with my selection. It was served warm. This cookie was soft, sweet, salty, buttery, gooey, and well sized. Worth every penny I spent on it. This location is very clean and smells great when you walk in. Rather small, very brightly lit, and a convenienty located. Ample parking in the general vicinity. Can't wait to come here again. read more

Crumbl - Mountain View - Kentucky Butter Cake Cookie. - Bakeries Near Me - Mountain View, California

A very standard experience. The store is minimally decorated and has a sterile, hospital feel. You order at a kiosk, so there is no in-person interaction. The cookies were quick to arrive after I ordered. This location is in a big plaza with other food options, so it's convenient for a post-meal treat. The cookies I tried were good - some were definitely more tasty than others. I tried a couple weekly specials. The dot cake cookie was quite sweet and had a rich, dense texture. Overall, it was an enjoyable cookie. I also had a brownie cookie that was extremely dry unfortunately. I feel like Crumbl is always a hit or a miss. The cookies that are good are super good. read more

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These are the best cookies I've ever had, other than what I can make myself! They're truly delicious! I love going into the store and picking up my order. People are nice enough and I love the sweet treats. Just try it and I'm sure you'll love it! There's no place to sit inside, but it's still a cute little place to stop in and pick up some cookies read more

Crumbl is one of our favorite sweet treats! The holiday lineups have been incredible, but the lava cookie was definitely a star. This location is always very clean which is great! Cookies are prepared speedily most of the time, I like to order on the app right before leaving the house and then they're ready for me when I check in! read more

Crumbl - Mountain View - Bakeries Near Me - Mountain View, California

I'm not sure how to rate Crumbl because their cookies are WAY too sweet for me. Are they bad? No, not necessarily. Do other people love them? Yes, absolutely... My SO's daughter was visiting us and she wanted to get them so that's how we ended up going.. she LOVES them. My SO has a major sweet tooth so he enjoyed them as well but it was sugar overload for me. So - I guess it's 100% dependent on what you like in a cookie (or dessert in general). For me, it's a pass but that's ok... others will love them! It is cool that they have rotating flavors though... I always appreciate a weekly surprise on a menu and they would be great to take to work for sharing. read more

Sweet cake-like cookies. A couple of outdoor seats. Self-serve kiosk. My kids like cookies. I work near by. I come here. The cookies are ginormous. I always cut them into fourths or my kids and I share bites. They have different flavors each week. I like that I don't have to interact with anyone, I can just order in the kiosk and they place my order together and call my name. It's a good after work snack. read more

Crumbles has great cookies. They are open late for those late nights. Highly recommend them for a snack

Crumbl cookies has more than cookies! I was pleasantly surprised to see this biscoff tart dessert and it was delicious. It was like a mini cream pie with biscoff mousse like filling, light and airy whip cream and topped with biscoff crumbles. Delicious! read more

Crumbl - Mountain View - Bakeries Near Me - Mountain View, California

Great cookies great service Crumbl is the best!!!!! I don't know why I need more words . read more

Ordering on the Crumbl app is so simple and easy! I also had no idea we had a Crumbl opened so late around here. What a treat! If it's your first time here, the GPS will probably route you to the back of the shop. Considering we came at 11pm, everything here is dark and closed. Just route towards the front of Wells Fargo. Parking: plenty of spots. The area right in front of the shop is kinda cramped tho. Suggest parking a bit further and walk over to avoid the jam. I got the 4 pack, and we got: - blueberry muffin - semi sweet chocolate - peanut butter with chocolate - cornbread All the cookies were yummy! Bummer we couldn't get the chilled cookie dough one, so I guess I would come back next time when it's available. The staff said the room temp cookies are good for 3 days without going in the fridge. Overall I would come here again to pick up some treats for a party! read more

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I evaluate cookie shops based on how good their chocolate chip cookie is, and boy does this place make a delicious chocolate chip cookie. Perfect amount of a crunch in the outside and gooey goodness on the inside. I like the creativity in their other flavors too, but sometimes it gets a little bit over the top. Consistently clean and quick service inside. read more

Crumbl - Mountain View - Bakeries Near Me - Mountain View, California

The cookies here were much better than I expected! I originally thought crumbl was just an overrated cookie place, but it actually lived up to the hype! The service was great, got my cookies pretty fast, and they were all still warm. The shop itself is pretty small, but definitely efficient and smelt like warm cookies. I really enjoyed the chocolate flavored ones. read more

Crumbl - Mountain View - Cookies - Bakeries Near Me - Mountain View, California

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Last week's flavors "hit the spot". Butter Cake and Chocolate Pretzel Brownie (?). We typically cut each cookie into 4 pcs because of their size, and so everyone in the family can sample them. Ordering online was very easy and the staff there fulfilled my order very quickly. read more

These days crumbl is widening their baking abilities and making things anything other than cookies. This includes pies, Brookies, and cakes. I feel like as far as branding they should be putting more attention on the cookies that crumbl is so famously known for. Many of the cookies with the plain base are nothing out of the ordinary for me. The only difference are the icing/ toppings that make the cookies different from every other week in rotations of flavors. I'd hope to see more variety and combinations to the cookie base. Some cookies could be sickly sweet and overwhelming with the amount of the calories it. read more

Crumbl - Mountain View - Peanut butter reeses - Bakeries Near Me - Mountain View, California

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I crave this place from time to time and i think it's the whipped creme that is so delicious on either the cakes or the cookies!! Tried the pink cake and lemon cookie this time and i liked the lemon cookie better bc it has the light whipped cream on top!! I would have liked the pink cake better if different frosting (didnt like the buttercream). Love how they have different flavors every week or so. read more

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Love the service and Oreo chilled pie! Fast and efficient. You can run errands and then get cookies read more

1. Go to Crumbl 2. Order 6 pack 3. Eat while it's warm Easy simple ordering/kiosk The order was brought super quick Too excited for to be patient to take a photo Tried all 6 flavors- strawberry - reeces pieces - very peanut buttery! Choco chip - my fav bc I'm bias to choco & loads of choco chip Cinnabon - more like Cinnabon cake but still good Oreo Canoli - probably my 2nd fav All Warm & gooey! So eat quick before it gets cold I'll be back! read more

Crumbl - Mountain View - Bakeries Near Me - Mountain View, California

We always enjoy Crumbl offerings. Today we picked up dessert for a small dinner with friends. We got four so that the four of us could sample several cookies. I ordered ahead and thank goodness I did. A soccer team descended just before we arrived, but because I placed my order ahead of time, I got most of the cookies I wanted. Word to the wise: Saturday is the last day of the week for them and they are closed on Sunday, so this is when they were most likely to run out of stuff. They had run out of semi-sweet chocolate chunk cookies, but they substituted mini cookies instead. We also got fudge brownie, cornbread cookie and peanut butter crisp. They were all moist and delicious, as we have come to expect from Crumbl. When all you sell is cookies, you have to do it right, and they do! The service is friendly, and the store is always clean and pristine looking even when there is a flurry of activity going on behind the counter. read more

Crumbl - Mountain View - Cookie assortment with cornmeal, peanut butter crisp, semi sweet chocolate chunk mini cookies, and fudge brownie - Bakeries Near Me - Mountain View, California

Good! And quite a clean atmosphere! Great to go and grab a dessert for anyone who loves the sweet! read more

Crumbl - Mountain View - Cookies - Bakeries Near Me - Mountain View, California

I go here a lot and the workers are always very friendly and kind. The Crumbl cookies here are like any other place very sweet but it's nice. The place isn't too crowded so it's easy to get stuff and go. And the vibe is the store is cute and homey like your making cookies at home but pink and big. read more

This review maybe for Crumbi closer to San Francisco. This review is based on a work treat. We were not impressed. Very small items, random shapes, and bitter sweet, and tasteless. Unusual creations, not as in an artisan high quality bakery. We all tried to be nice, many passed on the box of empty calories...there were NO reactions of "Wow" these cookies are amazing! read more

The best always fresh and the cookies are always warm and they always so nice when you come into the store

The employees are super nice and gives proper recommendation for the cookies! Love crumbl

Stopped by on a weekend morning and was the only one in the shop. Decided to pick up a treat for my drive back to the city. I tried their cinnamon roll and the portion size is HUGE, but I was not a fan. If suggest sticking to the cookies. Anyways, I defintely recommend y'all stop by and grab a treat while you're in the area read more

These cookies are DELISH! Go get you some!! ORDERING There are 2 kiosks to order from. The menu is conveniently above to view. You can order full size cookies as a: single, 4-pack, 6-pack, and catering. Mini cookies are not sold yet at this location; only through catering or large orders. SERVICE Everyone was very friendly! If you have any questions regarding their cookies, ask away. I witnessed several customers asking about dietary stuff. COOKIES I ordered a 4-pack to share with my SO. These cookies are huge, decadent, soft and damn good. Made fresh in store. Shareable size for sure. The cookies itself aren't crazy sweet either which is great. You be the judge of each of them with the addition of toppings like fudge or icing. -Hazelnut Fudge: YUM! If you Iike hazelnut and chocolate, this is for you. -Mom's Recipe: a modern take on an oatmeal cookie. This cookie was filled with various nuts, peanut butter and oatmeal base. No raisins though! It was good. I liked it. -Chocolate Chip: my FAV. Thick, chewy, doughy, soft and soooo good! -Pink Velvet: a little too sweet for my liking due to the cream cheese icing up top. Cookie was perfect. They offer milk and various beverages in store too. read more

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Cookies were on point. Service was great! Clean and welcoming Enjoyed everything, employees are nice and pleasant. read more

I had a sweet tooth and needed my fix, and was in the area so I went in for treat. I got mini pack of cookies and tried two of their rotating cookie ( French Toast and monster + M&M) and Regular cookie ( Milk Chocolate Chip). All flavors were good you can never go wrong with their Milk Chocolate Chip always consistent. The Monster M&M was good and tasted like it had peanut butter added that makes it taste like Reese peanut butter cup with M&Ms. The French Toast was good overall, but wasn't a fan of the cream they put on top. I know there had been some cookie controversy about these cookies being very high in Calorie and Doughiness. I like a doughy cookie, if you're wanting a cookie fix but trying to spare calories; I recommend the mini pack. What's nice is you can try all of their rotating flavors this was-without expanding the waist line too much lol Overall, I give this place a 4/5 definitely a must try. read more

Some or realllyyyy good but also some cause taste a little raw or too sugary at times

Interesting flavors that rotate every week but... way too sweet. Each cookie is priced around $5. If you buy a multi-pack, you can save a couple bucks. They are quite large in size, which is good portion-wise for the price you pay. You can order online and pickup or order there. They have kiosks or you can order at the counter. If you do pick it up, they do prepare it on the spot, so you might have to wait a little. I got a 6 pack with the following flavors: - Cinnamon Scone (3.5/5): The cookie by itself was not very memorable; you must eat it with a bite of the buttercream. The cookie was slightly warm and was quite doughy. - Monster Cookie (3/5): I didn't realize this came with peanut butter until I got to the store, but that was my fault. That being said, I am not a peanut butter fan, and this one was not up my alley. - Lemon Bar (4/5): I didn't expect to like this one as much as I did. It is quite sweet and was cold when I ate it (I ate it shortly after I picked it up), but the lemon did help to balance out the sugary flavor a little bit. - Chocolate Cupcake (4/5): I'm not the biggest fan of actual cupcakes with frosting, but this was a perfect balance of frosting to cookie ratio. The frosting didn't overpower the cookie and balanced it well. - Chocolate Chip Cookie (4/5): This one is a classic and the safest one to try out. Was a bit bummed that it was the smallest one out of the 6, and it did look a little sad, but you can't go wrong with ordering this one. - Cookie Dough (3/5): Cookie was cold when I ate it, and it didn't have any astonishing flavors. It was... not very impactful. Just tasted like a load of sugar. I do think their flavors are creative; however, the sugar is too much for me. I think some of these cookies would've been phenomenal with less sugar. I also wasn't particularly pleased that the cookies weren't warm; some were actually cold! read more

Crumbl - Mountain View - Cinnamon Scone, Monster Cookie, Lemon Bar, Chocolate Cupcake, Chocolate Chip Cookie, Cookie Dough - Bakeries Near Me - Mountain View, California

5 star service and employees. I really love getting a monthly treat here and trying the flavors of the week I am a huge cookie girl and these just hit the spot. Good parking near this location too. I try a new one every time but also always get a chocolate chip cause who doesn't love the original one. This time my fav in the bath was this Oreo cookie one read more

Crumbl - Mountain View - Bakeries Near Me - Mountain View, California

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Always friendly service, fresh and delicious cookies. Perfect for a treat for yourself or a group of friends or family read more

Crumbl - Mountain View - Mini cookies - Bakeries Near Me - Mountain View, California

I've come here three different times and I just do not understand the hype at all. This is a chain of cookie shops that blew up during the pandemic, largely because of TikTok/social media. For those who haven't been, the majority of their flavors change weekly, so if you do end up liking one, you likely won't see it again for a while. Pros: The cookies are HUGE- one cookie could easily feed 2-3 people. They're also very aesthetically pleasing and make for a cute picture on Instagram. Cons: The cookies are just way too sweet (and I have a sweet tooth). The flavors (while creative) are nothing to write home about, and generally taste like something you could buy in a grocery store bakery section or make from a boxed mix. The store itself is very sterile and reminds me of a dentist's office. It isn't welcoming or cozy at all, and just kind of feels like you're standing inside of a vending machine. You order at a kiosk even though someone is standing at the front, and then they grab the cookies for you. Overall, I'd rather buy cookies from a local bakery- the taste and overall experience would likely be much more pleasant. read more

customer service is excellent and the cookies are yummy. I hear a lot of negative comments about the cookies and have yet seen anything proving them right. always good and the customer services is warm and welcoming! read more

I came in today and it was FRESH! i was immediately greeted and asked if i had any questions by Erika, i prefer to self order so i ordered through kiosk. i waited less then 1 minute for my cookies! incredibly fast! I got my cookies they looked perfect and then Erik offered me a Brookie cookie from last week! AMAZING service i will definitely be going back and Erika's customer service is 10/10! read more

Crumbl - Mountain View - Brookie cookie! - Bakeries Near Me - Mountain View, California

Love that they stay open late and usually still have all desserts available. Service is on point and the ambiance is cool!

Really nice staff always welcoming I was able to get some of the dubai cheesecakes just in time I love coming here because theres never a rush when I come !! read more

Amazing services Fast services Very communicable! Great smiles recommended to come back here read more

Crumbl - Mountain View - Bakeries Near Me - Mountain View, California

honestly, i've been obsessed with crumbl ever since they opened their first store on the peninsula (foster city). i kept hoping they'd open more locations along the peninsula...guess my prayers were heard, voila, behold a location right on the border of mountain view/los altos/palo alto! i actually run, walk, hike in this area a lot, so this location is super convenient for me. it's great motivation too, get the exercise done, then come for a crumbl reward! this location is a mid-size shopping center at the intersection of el camino & san antonio. there is less parking than the other crumbl locations i've been to, but it's never a problem for me since i always seem to come earlier in the day, when there's like no one at this shopping center. the storefront is also a little bit smaller, since i recognize quickly when there's more than a couple of people in front of me. but like the other locations, there are 2 ipads to self-order as well as the person at the register whom you can order from. always great service with a smile, accurate orders with beautifully garnished cookies that taste equally delicious. i will continue coming back after my workouts in the area! read more

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Cookies can be really sweet but so many good flavors. I love checking for new options!

Best store Ever!!! Customer Service amazing!!! Very Clean Store. I drive 30 minutes to go here