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    SusieCakes - Menlo Park

    4.1 (429 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 weeks ago

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    Mei Claire C.

    If it weren't a bit of a drive, I'd probably be here waaay too often. The staff at SusieCakes was so friendly and welcoming -- like, as soon as I walked in the door, they were all smiles. Love that kind of energy! We got the cupcake bundle (yes, I picked it because it looked cute AND because... cupcakes), and omg the Vanilla Pink one?? Just as tasty as it looks -- a little fruity, super light, and totally a vibe. The red velvet was absolutely scrumptious!! Like, I get why it's a classic. I was team pink + red velvet all the way, my husband devoured the red velvet, and the kids were all about the peanut butter ones (choco sprinkles ftw). Parking Plenty of nearby street parking or nearby parking spaces near Longs and Trader Joes Ambience The space inside is cute and bright, perfect for sitting and enjoying a little sugar fix -- though heads up, they do close kinda early (like 7-ish). So don't roll in late thinking you'll sneak in a dessert run. Totally worth it. Will be back... probably with no self-control.

    Brielle Rhona M.

    Super clean cakeshop and The cake /cupcake display are amazing... I am in love with their cake and freshly whipped strawberry and rose cupcakes It is a must have. They have wide selection of flavors that you can try. Stafd are friendly and amazing... I will be back for more

    Cake on website

    The manager of this location reached out to rectify the situation. I really appreciate the customer service. 5 stars for caring about your customers!

    Marielle M.

    They have so much variety here I absolutely love this place! My favorite are the red velvet cupcakes but I've also had a lot of good other ones as well. I got a mocha cupcake and one that tastes a bit lemony also yummy and the chocolate cupcakes are perfect with milk. I can't wait to eat the cupcakes with a glass of milk!

    Renee L.

    I was here when they had their buy 1 cupcake get 1 free deal. I got the mocha, red velvet, lemonade, and vanilla. The cakes were a bit dry for my liking. I really liked the cream cheese frosting as it had a strong cream cheese flavor. I gave the mocha away to a friend and they liked it. Overall, it wasn't the best cupcake I have had but still a good place nonetheless. The service was great as the workers were very attentive and friendly to customers as they were walking in. The place was nicely decorated and clean.

    Love cookies? Love Dogs? Then you'll love their "Dog Cookies!" Amazingly cute & absolutely delicious! Honestly, the best tasting sugar cookies I've ever eaten and also the prettiest! Never ordered from them before but I'd go back for more of those cookies! Their sign says this month a portion of the cookie sales will be donated to a senior animal rescue. Good karma for all!

    Pooja V.

    Best cup cakes in the Bay Area! As a chocolate cake fan, I can attest that your senses will melt with every bite of that chocolate cup cake. Perfectly moist, good crunch from the sprinkles, and just the right amount of sweetness. The chocolate cream icing on the top and the sponge of the cake offer the right amount of texture rolled into one cup of cake. Like another Yelper, it was evident that the staff was enjoying their jobs. My eyes darted into the baking area and I noticed a bunch of women thoughtfully icing the cakes. I wish they had more flavors and smaller sized birthday cakes other than the pre order option. Overall, Susie's cakes might surprise you on what else there is to "cakes!"

    inside
    Norases V.

    They have the nicest, friendliest staff! great selection of cakes, my favorite is the lemon cake slice, their carrot cake is good as well. Both moist and flavorful. The carrot contains nuts and raisins which give it good mix of textures to chew. The lemon cake is on the sweet side vs tartine tart lemon meringue cake slice. We came right before they close and they were very hospitable and even gave our baby daughter a free chocolate cupcake to try.

    Alexis T.

    The customer service here is really delightful. Everyone I interacted with was so kind and cheery, they looked happy to be working here. I ordered a slice of red velvet cake to go as a lil treat to myself, and it was so good! It was very moist, and not disgustingly sweet. I liked it a lot! The cakes behind the window look really pretty too, I hope to order one, one day.

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    Page 1 of 11

    Ask the Community - SusieCakes - Menlo Park

    Do they offer vegan cakes at all?

    Hi Bernie, Thank you for thinking of SusieCakes! We do not offer vegan options at this time.

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    Love this store so much! Wish they closed later. Thai tea…read moreroll- 9/10 string Thai tea flavor - sweet- doesn't rlly tap into the bitter tea flavor but more the classic Thai tea sweetened drink Black sesame - 10/10 impressed everyone. Fine grounded black sesame but still a little grit for texture. Very strong natural black sesame taste. Matcha roll - 10/10 stunning flavor. Taste just like raw ceremonial grade matcha. Not excessively sweet a bit more on the strong matcha flavor less sugar. Delicious. Very strong flavor though. One roll is enough Coffee roll - 9/10 not bad standard mocha cake similar to paris baguette cappuccino cake. Classic mocha flavor Pink white sesame - 7/10 not my favorite. White cream is the white sesame and the pink is an artificial strawberry flavor. Overall taste like pocky.

    Cute place that is tucked away behind Drunken Monk izakaya. I came here for a mommy daughter date…read moreday to indulge in some dessert and card games. Decor is cute but sleek, vibes are calm, bar seating by window and a few small tables with seats. Ordering is fast at the kiosk front desk which doesn't seem to have a cashier. Lots of tasty drink options with milk choices and customizable sweetness and ice level - much appreciated! Cakes were delicious and filled with freshly whipped cream. We had the hojicha and biscoff ones. Not incredibly busy - a lot of orders were takeout. Cons: A lot of things were out of stock by 1pm but maybe this is due to Mother's Day. Pricey but the items were high quality. Store is a small footprint with limited utilities (no WiFi, bathroom was temporarily out of order). Parking is very difficult- it's on el Camino so the cars are unforgiving if you're trying to parallel park, and the road parallel by a block is not much better. It has an alley and a very cramped space in the back for a lot. Expect to walk.

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    4.3(176 reviews)
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    I've bookmarked this place from the last time I was here and I've been dying to come down!…read more Yummm best rose pistachio tres leches cake Ive ever had! I've never anything like this and it was so delicious! It wasn't heavy or overly sweet. You can definitely taste the rose and they didn't go cheap with the pistachios either! There were pistachios in each bite. The cake was moist and light/fluffy. Baklavas are to die for here!! I love all the different pastries they had. They had everything from cookies, baklavas, and cakes! It makes such a nice gift! I had them make me a box for my doctor's office which they handpicked all dozen treats. It all looks sooooo good! The staff were so nice and helpful! The guy took the time to explain the pastries and even recommended the popular pastries. They know their menu so well! You can also get a whole cakes here if you wanted! My husband like the latte here as well! Very smooth! Ambiance is nice! Pretty spacious and very nicely maintained especially being its location in middle of their downtown area! Thanks for having such awesome staff and providing amazing customer service! Wish we had this in Vegas!

    This review is way overdue, but LeVant Dessert is a cozy bakery with a warm atmosphere and…read morebeautifully presented desserts. I tried one of their cream rose cake slice topped with pistachios and rose petals it looked lovely and was clearly made with care. That said, the dessert was very sweet for my personal taste. The sweetness overpowered the other flavors, and I wasn't able to finish it. If you enjoy rich, syrupy desserts, this may be right up your alley, but it was a bit much for me. I also tried the kanefeh cheese cake, it was fairly good. Overall, it's a nice spot with authentic offerings, and I'd be open to coming back to try other items Their customer service is excellent

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    Maruwu Seicha - Matcha and hokkaido cheese tart

    Maruwu Seicha

    4.1(754 reviews)
    1.3 mi
    $$
    Women-owned & operated
    Free WiFi

    I recommend: Large +$1…read moreHot Ube Matcha Latte, half sweet, Hokkaido Whole Milk Ube part is concentrated at the bottom, so definitely stir to mix the flavor throughout. Order at the tablet all the way to the left of the Cafe :)

    I come here many times because I love the matcha soft serve. However the last couple visit have…read moregotten progressively worse!!! You pay about 8 dollars for a drink or soft serve, and if you ask for light ice they still pack it with ice and honestly you get hardly any drink, secondly lately the lady that made my cone the last few times likes to do a big circle and leave a big hole in the soft serve which also now leaves you with less / hardly any ice cream for your money. Most importantly I had the worst customer service from her this last visit. It was so bad another lady waiting for her items asked for her name and told her the same things I was saying. I have to say the day I went in, the young lady working the register was very sweet and helpful. Hats off to her for knowing what customer service is. Most importantly, the older lady working drinks and the soft serve machine about 1:30 ish ( name might be vaung? Didn't hear after when I walked away) today was rude as all can be and so unprofessional!!! Her alone makes me not want to go back. I ordered 2 drinks and a soft serve. My order was called out. when I went to retrieve it, It was missing the soft serve and the one drink didn't have the soft serve in it either. I told her my order is missing two things and she yells out this is order 2. I said it's wrong and she pushes the drinks towards me. I explained again what's wrong and she proceeded to help someone else. Comes back and says this is your order. I pull out my receipt and say there's no soft serve cone or soft serve in the drink, and may I please have a bag for the drinks. She goes to make my cone finally, gives me my cone and again I have to say there's no soft serve in the drink. She looks at the drink like I'm lying and then inspected the drink to see if there was any. smh ... literally looks at the drink and starts shaking it to see if there's any. Then finally does go to take care of it. She comes back with it. I asked for a bag again and then she says I need to charge you. Mind you, i'm holding the cone in one hand and the two drinks in my other arm against my chest . Whether or not you're supposed to charge is beyond the point it's the fact that she never apologized. It took more than once to get this right and then you're gonna make me go pay for a bag separately when my hands are full with two drinks and an ice cream cone on top of it. It was the way she handled it all. She was rude!!!! On top of it, then another lady actually proceeded to complain about her because she was rude to her as well, and she laughed at us, like it was okay for her to be rude or whatever we're saying was a joke. Worst customer service I've ever had in there and I felt this is something that should be mentioned. on top of it lastly she left a nice big hole in the middle of my cone so I barely got any ice cream. Might not care because I'm just one person, but they just lost a customer. Maybe two from what I saw today. Do better!! With all the other business around if someone is choosing to come in to your establishment, they should not be treated rude. Looking at some of the other reviews as well, I see the ice thing and bag thing has been repeated. If you know someone's order multiple things and you see they are alone. Maybe ask will you need a bag before hand. Not when they have everything handed to them and then say I need to charge you. I tried to call the management to bring this to them first and there's no answer on the phone or the email I sent over. Maybe they don't care either.

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    Iced matcha latte with snow top, iced matcha latte

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    3.8(167 reviews)
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    This cute shop is located in downtown Palo Alto and has such a chic vibe. You'll find tons of…read moreartisanal baked goods and desserts, and the ambiance felt straight out of the Victorian era. Everything was beautifully presented. The workers were friendly too! Their items were a bit pricey, but worth it for the quality. Their spiral croissants were so much better than Fancy Flavors. It was flaky, buttery, and filled with delicious pistachio cream. This spot is especially great for more traditional flavors. The Anton Hokkaido Milk Crepe Cake wasn't overly sweet and the cream was light and fluffy. It was perfectly up to my standards when it comes to sweetness. I'd definitely come back again even if I'm willing to hurt my wallet because the sweets are just too hard to resist.

    Beautiful desserts, very sweet, however, the service could have been better for the price tag we…read morepaid. My family and I stopped by Marvel Cake during Mother's Day for a sweet treat on Sunday. This location is in the strip of Downtown Palo Alto and has limited parking (similar to the rest of the stores there, there is a lot of parking, and you will need to get lucky). My mom does like the Marvel Cake in their first location, so we swung by here to try this one out! Location-wise, this is a smaller shop than the original one in West San Jose with limited seating inside. I would say it's not work from home friendly however, I did see a college student next to me on her laptop so maybe I am incorrect here! The interior is nice and light, matching the elegance of the desserts. We ordered three items on the menu: the pillow cake, the bisou, and the blueberry lavender roll. Here are some thoughts: * Pillowcase cake: It may seem like this would be a fluffy cake due to the nature of its shape, but it is a gelatinous Jell-O cake with fruit jam. It was not bad, and tasted refreshing and light. I didn't know if I liked it at first, but ultimately I did come back for seconds and thirds, so this is approved. * Blueberry lavender roll cake: This was not at all what we were expecting. I did not taste any lavender, nor did it have a strong blueberry flavor. I think what threw our party off was the layer of gelatin that surrounded the cake. Texturally, we were not a big fan. * Bisou: This one was our favorite one. I appreciated the nutty crust in the bottom layer of the cake, while the filling was soft and bouncy. It is very sweet, however, but overall, I really enjoyed this one and feel like it would go great with a cup of coffee. What made the experience here a 3 instead of a 4 or 5 was the service we got. We weren't greeted when we came in, which, to be fair, is totally fine, maybe they were busy. However, the person helping us stared at us the whole time and did not really communicate well with us. When I tried to order the cakes for my family, they looked bothered that we were there, and I was not sure if they understood what pastries I was ordering because they did not repeat it back to us at all or confirm anything. When I did place the order, they slowly grabbed the plates and looked visually confused, which again, if they wanted to, I could have repeated it back to them. After they gathered everything, they put it in front of us and rang me up. The whole time, they did not say a word to me at all. Did not reconfirm anything, did not acknowledge we were there, did not say thank you. It was a bit strange, and I had to check with my family if it was me or if that was a really weird experience (it wasn't me).

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    Rabbit Rabbit Cream - Inside view

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    3.7(340 reviews)
    0.9 mi
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    Rabbit Rabbit Cream is located in a nice shady area of the Stanford Shopping center and is perfect…read morefor a super hot day. You can opt to sit inside, though there are only a few bar stools by the windows though. Or you can choose to sit outside in the public area, with lots of tables and chairs in the shades. The exterior has a cute black and white color palette which is also reflected in the interior decoration. I love their cute ice cream wall and the rabbit shaped window. Lots of cute photo ops if you want. I love how clean and cozy the interior is :)! You have the options to order with a staff or order it yourself at the self-ordering station. My sis and I picked the matcha ice cream floating in jasmine tea and a matcha ice cream cone. Our orders came out fast within 2-4 minutes. The Jasmine-matcha float was amazing!!! I never thought Jasmine and matcha could be such a great combination. The only downside was that it was too sweet for my taste. I took a mental note to adjust the sweetness level next time. Overall, it was a nice experience and yes, I'll come back for sure to try other items on the menu.

    Very disappointed with the food. Ordered 2 soft serve and…read more3 drinks ~$40 with tax & tip. The vanilla soft serve has the creamy texture but graining and tastes like watery milk with no flavor at all. The drinks are sweet even with 25% sweet level. I got the egg pudding with jasmine tea, drink is fine but the egg pudding is grainy/choppy and was not made well. Another drink was with boba and it's actually agar agar or crystal boba. Service is quick for our order but would not come again.

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    Tong Sui - T14 Mango Mochi Coconut Pudding and T29 Earl Grey Coconut Pudding

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    4.7(596 reviews)
    1.4 mi
    $$

    AMAZING!!! One of my all time favorite dessert places in the bay!!!…read more This particular location is SO cute. And also located in a very adorable shopping/restaurant grid, so the surrounding shops and streets are also so nice to walk around in! I was overwhelmed with the delicious options in flavors for the coconut pudding desserts! From persimmon (my favorite), to durian, to mango sticky rice, to black sesame...oh my god asian flavor galore. My friend and I got several flavors because we couldn't just pick one! We tried: Persimmon Mochi - This was my absolute favorite. The mochi at the top wasn't chewy by any means, but it had such a nice goopy mouth feel that was very different from the tofu-like pudding. The persimmon itself was so fresh and sweet, just simply addicting. I loved it so much I ordered another one to bring home. Durian - If you like durian, you'll like this. While the flavor was delicious and fresh, I wasn't particularly wowed because all the other flavors seemed to have some extra huzzah going for it. The durian one was mainly some mashed durian on top of the coconut pudding, without any pomp and circumstance. Don't get me wrong, still delicious, just a bit more straightforward than I expected. Mango Sticky Rice - LOVED this one!! This was a 3 layer dessert, with mango at the top, coconut pudding in the middle, and purple sticky rice at the bottom. The rice was an excellent chew texture, and the layered spoonfuls were divine! I would definitely get this flavor again!!! Black Sesame - I loved how the black sesame portion on the top was its own texture/consistency! I liked how thick it was, and fragrant. We also ordered the corn latte and the matcha cloud! The corn one was bit too grainy for me, especially towards the latter half, but the matcha cloud was SO good. The matcha was a deep earthy flavor, definitely quality! And the cream at the top was to die for. The interior is so adorable, and very comfortable to sit and catch up with a friend in! The staff is so nice, and I love that with every order, they hand you a cute little paper bag with utensils and napkins already set in it. Everything was just packaged in such a careful and whimsical way. Just such a treasure of a desert spot! There is a 3hr free parking garage only a block away. Various street parking spaces available too, but it gets pretty hard to find a spot since this area is so busy.

    Too pricy and not something I will try again! Parking is a nightmare!…read more However the sitting area is nice!

    Photos
    Tong Sui - T14 Mango Mochi Coconut Pudding and T29 Earl Grey Coconut Pudding

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    Oklava Cafe - Chocolate Baklava w/ pistachios ($4 each) & Diyarbakir Burma w/ pistachios ($5)

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    4.4(283 reviews)
    1.3 mi
    $$

    I'm adding photos from our different visits. Oklava feels like a neighbor's home to us--warm,…read morewelcoming, and sincere every time we come. Our absolute favorite is the profiterole. Finding that authentic Turkish taste here truly makes us so happy--it's exactly what we miss and love. What also makes this place special is the team. There are two staff members we see regularly, and they are incredibly attentive and detail-oriented. They provide such high-quality service, even on very busy days. The coffees they make are delicious, and I've noticed how they take care of guests so thoughtfully--sometimes even right at your table. Huge applause to both of them--they're doing an amazing job!

    Today my boyfriend and I visited your café in Palo Alto. Unfortunately, we ended up leaving without…read moredrinking a single sip. His coffee arrived cold. My matcha latte looked like the matcha had never been properly whisked--there were visible clumps throughout the drink. We showed both drinks to a girl from the staff who was walking around the café. She acknowledged the issue, said they were busy, and told us someone would help us shortly. No one ever did. After waiting and being completely ignored, we got up and left. It was an unnecessarily unpleasant and dismissive experience. A bit more professionalism and follow-through would go a long way. Otherwise, you're welcome to keep things as amateur as they were today--since we won't be coming back anyway!!!

    Photos
    Oklava Cafe - Display of baklava & Turkish delights

    Display of baklava & Turkish delights

    Oklava Cafe - Ulker Chocolate w Pistachio Turkish Coffee Muska Shape with Pistachio HalepBurma With Pistachio

    Ulker Chocolate w Pistachio Turkish Coffee Muska Shape with Pistachio HalepBurma With Pistachio

    Oklava Cafe - Turkish coffee

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    Turkish coffee

    RH Rooftop Restaurant at RH Palo Alto - Roast chicken sandwich

    RH Rooftop Restaurant at RH Palo Alto

    3.7(618 reviews)
    0.8 mi

    Prompt, friendly greeting; attentive service; crispy artichoke perfection, light, not greasy;…read moreItalian Eggs Benedict a creative twist with parmesan shavings sitting delicately on the hollandaise sauce, ultimately a pleasant tease to the palate. Loved the crusty toast and strawberry jam offering. A beautiful setting with views of the Western hills. I don't approve of the "extra tax". It is petty and not fitting for an elegant establishment. Build it into your food price and spare me the drama.

    I am a fan of RH Rooftop Restaurants, and the Palo Alto's location wasn't an exception!…read more The ambiance can't be beat, and their menu offerings is pretty tasty. I ordered my favorite, the Mini Lobster Rolls (topped with Petrossian Imperial Kaluga Caviar and creme fraiche, all nestled in a super buttery brioche roll that had a nice crisp exterior to it; the lobster was fresh and yummy) and the Grilled Shrimp (dressed in lemon, butter, garlic, and Calabrian chilis; comes with 6 large pieces). I also had the Chinese Chicken Salad, which came with napa cabbage, carrots, and fried wontons, dressed in a sesame soy vinaigrette; this usually comes with cilantro, but opted out. Everything came out fresh and tasty, and the staff were attentive and checked-in often. The place does get busy, so be sure to make a reservation! Afterwards, you can peruse and walk through their wonderful galleries of furniture and home decor! +Mini Lobster Rolls +Grilled Shrimp +make reservations

    Photos
    RH Rooftop Restaurant at RH Palo Alto - Dinner ambiance

    Dinner ambiance

    RH Rooftop Restaurant at RH Palo Alto - Chicken sandwich,  just tooooooo dried.

    Chicken sandwich, just tooooooo dried.

    RH Rooftop Restaurant at RH Palo Alto - Matcha cappuccino

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    Matcha cappuccino

    Salt & Straw - Creepy Crawly Critters

    Salt & Straw

    4.4(928 reviews)
    1.3 mi
    $$

    I love this place! They have very high quality products - open till 11pm - long lines, that are so…read moreworth it! You can try as many flavors as you like. They always have unique ones from a seasonal perspective. They have great locations - I love Univ Ave and also the one near Valley Fair mall. The vibe is very chill - the people servicing are very polite and seem to enjoy their job :) My fav flavor is are honey lavender and sea salt caramel with ribbons.

    Salt & Straw is absolutely worth a visit if you enjoy creative and high quality ice cream. The ice…read morecream is delicious and easily justifies the long lines during busy hours. The monthly special flavors are always exciting and give you a good reason to come back regularly. Personal favorites include the Coffee and Love Nuts flavor and the Nuts and Chocolate Gooey Brownie, both rich and very satisfying. Another highlight is the freshly baked waffle cones and waffle cups, which add great texture and aroma to the overall experience. The staff are consistently courteous and welcoming, and they are happy to offer samples, so do not hesitate to try a few flavors before deciding. Portion sizes can be quite generous, and at times the regular scoop feels too big, so opting for a kids scoop can be a good choice.

    Photos
    Salt & Straw - Hazelnut cookies and cream/ Double Fold Vanilla

    Hazelnut cookies and cream/ Double Fold Vanilla

    Salt & Straw - Salted, Malted, Chocolate Chip Cookie Dough Pint

    Salted, Malted, Chocolate Chip Cookie Dough Pint

    Salt & Straw - Matcha Matcha Man, Coffee & Chamomile Sherbet

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    Matcha Matcha Man, Coffee & Chamomile Sherbet

    SusieCakes - Menlo Park - desserts - Updated May 2026

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