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Crumbl - Arcadia

4.4 (345 reviews)
Open • 8:00 am - 10:00 pm

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Recommended Reviews - Crumbl - Arcadia

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Martha stewart salty thin cookies. Alright, but I don't like salty cookies.
Kristen L.

Martha stewart salty thin cookies. Alright, but I don't like salty cookies. I think Crumble's other flavors are better. I don't like many of Crumble's standard flavors.

Dubai chocolate brownie
Destiney S.

I went a few weeks back cause they were offering the Dubai chocolate brownie and I missed it the first time around. I placed my order on the app for pick up. Service was friendly and my desserts looked great! Honestly, I didn't get the fuss on the Dubai brownie. It really lacks in pistachio flavor but I did enjoy the crunchy texture and the ratio to filling and brownie was great. I probably wouldn't get it again though but it wasn't at the fault of the workers at all.

Samantha M.

I had to pick up a small gift for Administrative Professionals Day and this was perfect! The staff was great and as with most Crumbls it was clean and efficient.

Chocolate brownie cookie hard as a rock and they forgot my white icing on the cinnamon cookie

Horrible experience! This particular location was first sold out of the cookie I wanted I guess you can't help that , but then I ordered the brownies and a three pack of cookies . I order them and 20 minutes goes by and I ask what's going on the guy who works there told me the brownies would be a 45 min wait! I said whattttt!! So then I ask for refund for the brownie bites because I didn't have 45 minutes to wait . Ask they assisted me with that , they gave me my three pack of cookies and when I got home I noticed that the cookies were hard as a rock! One of the cookies didn't even have the icing that it was supposed to have on top ! I'm very disappointed because I really like cookie crumble and I never wanna be that guy but I haddddd toooo this time . Please stay away from this location (bad , hard cookies)

This is how the Twix Crumbl cookie used to look.

When this store opened several years ago, (2019) it was AMAZING. Fast forward to today, July 2026, it's gone downhill considerably. I stopped to get a Twix cookie, which is my favorite, the display in front of the registers looked like a hot mess! To be honest, they didn't even look appealing, still, I wanted the experience of the Twix cookie. The caramel on Twix cookie on display had completely melted was all over tray where the cookies are kept. I inquired as to why it looked like that and the girl just said it's been sitting out all day. In my experience in the past, I could have a Twix cookie sitting on my counter for several days, and it looked perfect, never melted. I understand that it's hot here in Arizona, but the store was a comfortable temperature in my house is kept at 76-77° at all times. Furthermore, if you look back at the pictures of how the Twix cookie is presented, the caramel goes almost all the way to the edge of the cookie, and then the chocolate goes slightly inside that caramel ring. It's then topped with little toffee pieces. The one I got yesterday looked awful. Not only was the physical cookie, considerably smaller. (it used to barely fit in the box when presented before.) but the caramel was barely on the cookie. The chocolate was even less and the toffee bits powdered mostly. I went home placed my cookie on the counter as per usual and woke up this morning to have it with my coffee and it was completely melted in the box. Very disappointing very messy. Additionally, it's not even worth the price increase anymore to stop by and get cookies. I'm very sad.

A beautiful assortment of cookies!
Ami K.

Walking in you are greeted with an array of scrumptious smells. The cashier took my order and asked about my day. The cookies look beautiful and taste delicious

Noah S.

Good cookies good service a little bit slow but it's ok the cookies are petty good. Definitely coming back. Place was calme clean and good. Love it. Love me some cookies.

Cookie Monster

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Reviews are largely positive. People highlight the friendly, efficient staff, delicious, fresh cookies, and a pleasant, clean atmosphere.

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7 years ago

I love this place! The cookies are always tasty and the service is great! I really like how late they stay open too!

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7 years ago

The greatest cookies ever. Zamir was very polite Service was quick . And very clean. Will definitely come back again

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7 years ago

I love these cookies!!! come every single day!!! I love how you guys change your cookies every week!!!

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7 years ago

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7 years ago

Twice I have ordered through Door Dash and both times my orders have been delivered wrong.

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7 years ago

These are the best cookies ever! Staff was so friendly and helpful! I'm so happy to have them in the neighborhood!!!

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Page 9 of 9

Ask the Community - Crumbl - Arcadia

Do they sell gluten free cookies?

I don't think so. You can check the website though.

Don’t See Your Question? Ask Away!

Novel Ice Cream - Cookie Monster, Straight Up Strawberry, PB Wasted

Novel Ice Cream

4.9(1.3k reviews)
5.7 mi
•$

Novel have 100% earned their flowers from what they serve on the cold plate. A place you can stop…read moreby after your lunch, dinner, or even just to get a late night sweet treat at! Novel has a great roster of rotating flavors to sample if you have a hard time making up your mind. For my visit, I tried out a limited-time scoop called "Hangry Honey Bee" inside of a donut. Absolute bliss is all I can say about it. Doesn't break the bank, but definitely breaks my standards of dessert places on Phoenix now because of how great Novel is. On-top of the unique flavors that are changing alongside the many ways of customizing your scoop, the staff were very friendly from start to finish. Will absolutely visit Novel again for another delectable treat.

It is so good but so sweet -- be ready for a diabetic coma after eating the donut with ice cream…read more I should have got a fruit flavor or something for the ice cream, instead I got the monster flavor that is blue and has oreos in it -- it was really good but just too much. Novel is located in a cute little courtyard with some other businesses. The ordering is done at a little window. The people working there seemed like they didn't care -- but they were kids working at a job where the ice cream probably dyes your hands blue and the donut smell probably makes you gag after a while -- so I get it! It is a fun concept and I love this cute little area of downtown PHX. I would come back and try a different combo -- but only when I am so hungry (not after dinner, LOL)

Photos
Novel Ice Cream - Single Scoop

Single Scoop

Novel Ice Cream - Strawberry ice cream

Strawberry ice cream

Novel Ice Cream - Nutter butter

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Nutter butter

The Sicilian Baker - Espresso & sweet ricotta in dark choc pistachio shell

The Sicilian Baker

4.3(281 reviews)
9.2 mi
•$$

Best Italian Bakery!!! Cutest shop overall!!! Really yummy cookies, pastries and gelato, but it's…read morethe cannoli bar that really puts this bakery in a class by itself!! So many great fillings to get, including the classic cannoli stuffing. The s'more cannoli filling is my new favorite!!! Leave it to Chef Joey to have the best cannolis in town!!!! Excellent staff and service!!!

The concept and presentation is fantastic. I love the idea of a cannoli bar, and being able to…read morechoose your shell and filling. The desserts come in pretty gold boxes, and I was able to have them put the cannoli filling in a container for transit. I ended up ordering a lobster tail, a white chocolate dipped cannoli shell, a dark chocolate dipped cannoli shell with pistachio, classic cannoli filling and cookies and cream cannoli filling. Unfortunately when I arrived home, I noticed I received cookie dough cannoli filling instead. While the cookie dough filling was good, it wasn't quite what I had intended for my white chocolate dipped cannoli shell. Service was decent, but the mishap was a little disappointing. I'm sure you know how it is when you have your heart set on something specific and get something else. The cannoli and the lobster tail were very good, but could have been slightly fresher tasting. I know it's tough when businesses don't have the same foot traffic like a major city. Still good, but room for improvement. For the two cannoli and lobster tail my order came to about $25.

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The Sicilian Baker - Gelato

Gelato

The Sicilian Baker - Pastries Galore!!!!

Pastries Galore!!!!

The Sicilian Baker - Outside

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Outside

La Grande Orange

La Grande Orange

4.1(1.3k reviews)
0.5 mi
•$$

This place is adorable and delicious! It was hard to choose what dessert I wanted because they all…read morelooked so good. I ended up choosing gelato and I got the peanut butter cookie flavor (amazing!). The French sea salt chocolate chip cookie my husband got was heavenly. The double chocolate gluten free cookie my bestie got was also amazing! They have plenty of parking (unlike the restaurant across the street where we had lunch) and our party of four sat outside at one of several tables. This place is wonderful and I'd return in a heartbeat.

I came here for the first time with my son after hearing it was highly recommended, and I…read moreabsolutely loved it! The staff members were incredibly friendly and helpful. I especially want to compliment Libby. I didn't realize the store wasn't very stroller-friendly because of the tight spaces, but Libby took the time to help me navigate the store while I shopped. She also told me about upcoming events, including their wine tasting. I had the chance to try their seasonal pumpkin spice drink, and it was delicious! I'm usually not a pumpkin spice fan, but I'm so glad I tried it. It had the perfect amount of flavor without being overly sweet. If you're a mama visiting with a little one, I recommend using a baby carrier or placing a pickup order. If you live nearby, I'd also suggest walking over because parking can be limited. Overall, I had a wonderful experience and definitely plan to return to try their food and do more shopping!

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La Grande Orange
La Grande Orange
La Grande Orange

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Crumbl - Arcadia - bakeries - Updated October 2026

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