Always quick service and nice workers, who make sure the cookies look good! Cookies are almost always greater than a 8/10 :)

Very good, sort of really sweet, like the variety of flavors. Service is nice and friendly. Ambiance is ok. read more

These cookies are splendid every time. It's quite the guilty pleasure to check the cookies of the week and decide if we're going to order all 6 of them in the app. One cookie is definitely 4 servings if you ask me!! read more

Very good cookies! They're super large and very reasonably priced, you really feel like you've got a full-blown dessert with each cookie. The weekly special format is super fun too and keeps me coming back. I think that the cookies can lean a bit too dry or sweet on occasion, and I've had better luck with chocolate chip and chocolate-based cookies than sugar cookies. They're still very good either way, and I'd definitely recommend a visit. read more

Crumbl - Arcadia - Lemon Chiffon, Chocolate Chip, Red Velvet, Peanut Butter Brownie - Bakeries Near Me - Phoenix, Arizona

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Looking for a good dessert well these cookies are a great choice. The cookies are the size of an adult hand! Very moist and flavorful! 4 will cost you about $12. This is good as gift or for just you or your family. The lava cookie was great warmed up with a scoop of ice cream! I happy they made thru the airport and back to Chicago! read more

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Andre and Carolina were so amazing and provided the best service! This store is always so quick and the cookies are so delicious! Will definitely be coming back again. read more

I am a big cookie person, I was pretty hesitant on going because you never know if the cookie is going to be dry, hard or just disgusting. Let me tell you Crumbl cookies were huge, warm and delicious and it melts in your mouth, especially the chocolate chip ones. When I was going to place my order online I thought the price was a little crazy for some cookies because I wasn't sure how big the cookies was, we ended up going in and seeing for our self if it was worth it and it was worth every single penny. The bakery was super clean and bright the staff was friendly and gave great cookie recommendations, that's probably why we left with one of each kind. We are most definitely coming back. read more

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Great customer service! Immediately responsive! So very good every cookie !! I love how it changes weekly!! Fung shui store that's super fast moving! My go to when I need something sweet and or a thank you gift!! read more

it's good and I like it so much and the people are super nice and really recommd Cookies are delightful baked treats, enjoyed in countless variations around the world and and their goal is to make good cookies Crispy on the outside and chewy in the middle.and people are so nice and it's super clean read more

I have a love hate relationship with crumbl.... Most of their cookies are too sweet for me, but I had one that was amazing. The chocolate cookie with chocolate frosting....so good! Almost like a cupcake. The concept of the store is cool, you order via a screen and don't necessarily interact with humans. The price is a little high for a cookie. I'd probably opt for a local place if I had the choice, but crumbl isn't bad. read more

What is there not to say about the weekly variety of huge cookies that taste amazing. They're always fresh, fun, and worth every penny. I love the one of a kind mystery cookie that changes with every location. I live the friendly staff and the greeting as soon as you walk in. They bake and design with passion and their professional attitude with attention to detail. Love this place! Highly recommend. read more

Best cookies in town! Always on time super fast service super friendly people made with love deliciousness.

I know this place is like the TikTok rage of the moment and their cookies are polarizing - either you love them or you hate them. Count me in the latter camp. Ordered a sampling of a few. Cloying sweet and under baked with frosting to boot on some of them. Tasted like barely baked cookie dough. Service was fine at the place but just not a fan. Gave me a stomach ache. Keep in mind their average "cookie" clocks in at around 800 to 900 calories so best to share one with a friend. read more

So I decided to give them a 2nd chance, and once again did not get my order...again! Order cookies to be delivered at about 1:45pm and it's ant 3:45 and had to call for another refund. Think I'll use my crumb cash at another location where I'll actually get my order and be done with this place read more

Crumbl - Arcadia - Bakeries Near Me - Phoenix, Arizona

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Always so tasty! Love the variety of weekly flavors & they're so pretty! Great for a treat for yourself or a gift

Good cookies and new flavors each werk. Will go again. Bring a friend as each cookie is big.

I have been to several Crumbl Cookies and even this location. But, tonight I have received the worst service and it's unfortunate that this establishment would allow an employee so callous. The employee Stella lacks basic manners and is a terrible problem solver. It is obvious Stella cannot handle her role at Crumbl Cookies - she has no idea how to serve customers when there is more than one group of customers. She controls employees who are doing the right thing and tells them the wrong thing. She is a terrible communicator, and this location would be better off without her work. If anything, it brings the location and overall work environment down. Jules on the other hand is a great employee and I would celebrate her for her customer service and ability to balance customer needs and work. I'm happy to discuss further. read more

I wanted to treat some friends in the Arcadia area to Crumbl Cookies. A gal from work was feeling under the weather so I had cookies delivered to her and another buddy did their pick up curbside. I was able to get right to Crumbl's website from Yelp and do everything from my phone. You pick your day and time for delivery and pick up and what you want to order. (Plan ahead to make sure of availability!) If you leave the site and come back you can pick up right where you left off. You pay and tip online as well. You can even leave kind little notes when gifting cookies too! I was so tickled! I received confirmation texts with no spam from the location and it has been over a week. Both delivery and pick up went smooth for both parties. They do ask for vehicle information when picking up. So get their vehicle info if it is for someone other than yourself and you can give them the number to text when they arrive so they can bring out their cookies to them. I just placed an order to be shipped to my family back home from the main website! I love all the options of spreading cookie joy! Woohoo! read more

Amazing crumbl!! Great staff! Always stocked on the cookies! Crumbl is my favorite cookie service ever and I always will reccomend to anyone

Yep - hooked on Crumbl and the great customer service in this location only makes it easier to feed that addiction Their classic chocolate chip is hard to beat but highly recommend you check the app to see what their weekly flavors are (if you see key lime, go for a full 4 pack of those!) read more

Amazing cookies. We come here at least once a month. Our favorite is the chocolate chunk and the chocolate silk.

I went in to get a 4-pk as a thank you for a coworker. Placed my order and proceeded to wait. You wouldn't think you'd have to wait long for 4 cookies with one person ahead of you but you'd be wrong. I waited about 10 minutes only to be told they were out of everything I ordered and did I want to wait 12-15 minutes? No I didn't. I was on my lunch break and really couldn't wait any longer. I asked for my money back and had to wait for the staff member to get the assistance of a manager. I was given an apology and the staff was courteous but I don't understand why they took my order if they were out! All in all, I was there for over 15 minutes just to get cookies - or rather not get them. I don't get the love people have for this place, I honestly do not. Probably won't go back. read more

I like to check the flavors every week! For the most part, they are very good! Favorite is sugar cookie

The cookies tasted horrible. I was surprised because I had just had some cookies in Prescott AZ and this were delicious. Truly disappointed.

The cookies are yummy and the staff is very friendly!!! Go try them for specialty cookies!!!

Husband placed an in person order and they didn't get the order right. He used my number which sent to my phone. Because he couldn't show the receipt they refused him to switch what THEY messed up. Couldn't just ask for the number? There was no other option? Ridiculous. Shouldn't have been that hard. Also tried calling 3 times says there was no one available to answer the call read more

Crumbl Cookies are always a fun treat. The cookies are huge, they come in a cute little pink box, and they're tasty! I typically pick up cookies directly from the store, but I decided to use their delivery service to send a fun little surprise to my mom. I was a bit surprised to discover that they use DoorDash for their deliveries. Due to numerous terrible experiences with DoorDash and other third part delivery services, I try to avoid using those apps like the plague. It wasn't until after I placed my order, and finally received a text notification that the cookies were on their way, that I realized DoorDash was the one making the delivery. When placing the order on Crumbl's website, there's a $6.99 delivery fee and an option to leave a tip (which they state goes directly to the baker). There is absolutely no mention of DoorDash during the checkout process. When I called the store in an attempt to cancel the order, the cookies were already picked up by the Dasher. Had I known that DoorDash would be making the delivery, I wouldn't have ordered at all. What I find even shittier is that Crumbl doesn't specify that the tip to the baker instead goes to the Dasher (who I'm unsure is getting the tip or the $6.99 delivery fee). Overall, Crumbl is great for a treat once in a while for yourself or for a fun little gift to someone else. However, I would absolutely avoid their delivery services if you try to avoid places like DoorDash. read more

Heard great things about this place through friends and online so had to try it. Nice and big cookies that can be bought either as singles or in bulk. One cookie is roughly $4. They have seasonal cookies that look just as amazing as the regular ones offered. Service was fast and they show you your cookies before you take them to ensure they are to your liking. I look forward to coming back for these soft and delicious cookies. read more

Crumbl - Arcadia - Bakeries Near Me - Phoenix, Arizona

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Is anybody else really sick of getting cheated? I usually order Crumbl cookies for people for their birthdays. It's a nice treat once a year. This year I decided to do minis as a gift I didn't know they offered them and didn't realize how ridiculously tiny they are compared to the regular cookie for the exact same price. Well, it's obvious that they're going to be mini and stupidly I assumed they wouldn't be quite that tiny being as they're the same price as a regular sized cookie when he handed me the box I thought this has to be wrong. I don't mind paying for things that are worth the money. This just isn't worth the money. And I'm tired of paying too much for things that aren't any good and being told that that's just the way it is. I know it doesn't matter if I ever darken their doorway again, but I definitely won't be giving them anymore of my money. I'm just going stop going to places that simply over charge because they can. read more

So I'm not the biggest cookie, cupcake or donut fan. I'm more of a savory person. But I have to admit these guys make a good cookie. There are over ten Crumbl locations all over the Valley to choose from. I stopped by this location in Arcadia for my first experience and enjoyed my Chilled Twix cookie (one of my favorite candy bars growing up!). These cookies are pretty big and come in their own little box. Crumbl was started by two cousins who let customers taste test their cookies until they got the perfect recipe down. The first location opened in Utah. Now they are nationwide and offer local delivery, curbside pick-up and nationwide shipping. My boss recently picked up a few boxes of Crumbl cookies and got to try a variety of flavors. They have over a hundred rotating flavors to choose from! Some highlights for me in that box were Chocolate Chip, Red Velvet and Oreo. The only thing missing was a big glass of milk. read more

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I'm from the Midwest and can say we love a good cookie. Unfortunately, there's none to be found here. We ordered the Heath Bar, chocolate cupcake, chocolate chip, two each and paid around $22. Worst money I've ever eaten. The cookies were all undercooked, way too sweet and just not good, at all. We threw away half of them after taking three days to eat three of them. I saw Crumbl is a chain so they must be enjoyed by people but not by this family. read more

Great cookies, always look forward for the new flavors, their new cakes are especially amazing

Was missing a lemon on my lemon cookie but other than that it was great and the cookies were good!

I am honestly very upset. I spent $4 for a burnt cookie and then got rude service and was treated like a liar after nicely saying it was burnt. I even asked my boyfriend to taste before saying anything to make sure I wasn't being dramatic. The lady ended up giving me another cookie and this one was raw.. Like borderline cookie dough raw. I know crumbl typically has chewy cookies and my boyfriend's was a very yummy fully cooked not burnt cookie, and mine was raw. Again, I had my boyfriend taste to be sure and it didn't even taste like a cookie it had that cookie dough taste some people like. (For reference my boyfriend and I had the same flavor the second time around so I know what a fully cooked one was supposed to taste and feel like). These cookies are too expensive for that to be happening twice in one visit. read more

My goodness!! If there's anything in this world that I love it's most definitely a nice fresh hot cookie. These cookies are HUGE. You'd think a 4-pack wouldn't be enough but it's more than enough. Can't go wrong with the standard chocolate chip cookie. The sucky thing about this place is that most of the flavors are seasonal. The ones that are usually always on the menu is chocolate chip & chilled sugar, the rest are temporary. My favorite one so far was their peanut butter cookie. SOOO GOOOD. If you ever get a chance to try it DO NOT HESITATE!! Even a day or two after these cookies still taste amazing! read more

Great place, fresh hot & fast!! The kids and I were looking for something fun after dinner and we came across this place and so happy we stopped in. A little expensive but definitely worth it. If you have a sweet tooth you won't regret it. read more

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If you give Crumbl any less than 5 stars, you are insane...INSANE, I tell you!! I am not really a sweets person, and I'm definitely not a cookie person. That's not to say that I dislike cookies, but I don't crave them, and I'd never met a cookie I couldn't pass up, until there was Crumbl. I was introduced to Crumbl when I was visiting a friend in Idaho last summer. I couldn't believe how amazing they were, and I was so excited to discover that there is one less than 5 minutes from my house!! I love that the flavors change on a weekly basis, and so I am forced to try different cookies each time. I don't love them all, but I love most of them, and they are all good quality cookies! They are soft and flavorful, and they go a long way. A box of 4 can feed a small party. I like to cut them into quarters when I have people over, and we share them all! It is super quick and easy to order, and everyone in the Arcadia store is very friendly. Thank you, Crumbl, for making the best cookies ever!! read more

Crumbl - Arcadia - Dirt Cake, Neopolitan, Red Velvet White Chocolate Chip, Banana Cream Pie - Bakeries Near Me - Phoenix, Arizona

Best cookies I've had in a while! I assume you have to go earlier in the day if you want the full menu because 2 flavors I wanted to try were sold out at like 3pm. And thats why I didn't give it 5 stars...because the cookie i actually wanted to try was out of stock read more

Crumbl - Arcadia - Cookies - Bakeries Near Me - Phoenix, Arizona

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Crumbl Cookies is my favorite new discovery. This shop is small, but incredibly clean and chic looking. The concept and menu is simple and I love it. I have tried the following flavors: churro, smores, chilled sugar. The chilled sugar cookie is my favorite for sure. The rotate flavors each week and try cool flavor combos. Their service is quick and their staff are always friendly. The prices are on the high side, but I truly believe that the huge size of the cookie and cool flavors are worth every penny. They have been adhering to all CDC polies and their curbside pick up is quick and easy. read more

Coo les are so good very delicious would definitely recommend everything always so fresh