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    Crumbl - Anderson

    3.4 (12 reviews)
    Open • 8:00 am - 10:00 pm
    Updated 3 months ago

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    the inside of a store
    Andrew H.

    You guys need to make sure you lock your doors when you're closed Someday the Cookie Monster is going to take advantage of this. just an FYI

    box
    Glenn C.

    Cookies are very good. They are also very filling but expensive at 4.60 each. The selection changes every week. The store employees are not friendly. I asked why I was charged a service fee and they had no idea. The manager came over and said they are passing the fee along for using credit cards. I told him they are being dishonest and need to post that; otherwise I would have paid cash. They said everyone is doing it. I told them small businesses sometimes do but they always tell you in advance. They must have a lot of business because there was 5-10 employees at 6PM. I looked on their website and you can't make a complaint. Also can't get crumbl points after the fact. I forgot that I signed up months ago for their free cookie day, but wasn't going in a blizzard. I also had a McNicholas coupon from a sportscard for a free cookie. After I paid I said it seemed high and they said it is right. I said do you charge $7 a cookie? The person said I don't know how much one is. Do you work there? I found out they will only give you a free chocolate chip cookie. Ok when I asked how many cookies and I said I was buying 3 and I am using a free coupon why did you not say anything and why did you give me 4 single boxes when other people are getting 4 cookies in 1 big box. I also had to ask for a bag. The person just threw 4 single boxes on the counter to me. I can see you are a franchise from looking at the site, but 1 store experience can create a negative opinion of your entire chain. The website says for Customer concerns contact the store. I also posted something on the facebook page. We'll see if they respond. In the picture you will see 1 Chocolate chip, 1 key lime, 1 blueberry muffin and 1 Cinnamon. They had some other stupid name. I asked for a Cinnamon and the person didn't know what I was talking about. I pointed to it. C'mon you only have 6 order items. Not hard! After trying them with my son and wife. Cinnamon (5/5), Key Lime (1/5) doesn't taste 1 bit of lime, Blueberry Muffin (2/5), Chocolate Chip (3/5). Net result not worth almost $5 a cookie. $1 less per cookie is more reasonable!

    The wrong toppings for fried ice cream.
    Donnie M.

    I've had 2 bad experiences here and that's enough for me to not go back. The first was an undercooked cookie that was near soup on the inside. That happened during opening week so I let it slide. Today I picked up the Fried Ice Cream cookie and what a disappointment that was. They used what appears to be leftover nilla wafers and cornflakes crumbs from previous cookies. It looked nothing like the one on display.

    Caramel apple, peanut butter, mint, oatmeal cream, chocolate chip & chocolate chocolate chip.
    Rae T.

    We ordered a half dozen. The cookies are huge and they look good. However, the flavor is mediocre at best. They are so thick, they are raw in the center. The buttercream is sickeningly sweet. They are definitely overpriced. I wouldn't get them again.

    Cookie 6 pack box

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    3 months ago

    Never have had a bad experience! Staff is always nice and love the option to have them ready curbside.

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    Alex S.

    So glad you stopped by! See you next time for more sweetness! ⭐️✨

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    5 months ago

    My Oreo cookie was good wanted to try the cheesecake Oreo but wasn't able to get it either my free rewards that I had saved for that reason

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

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    3 years ago

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    Alex S.

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    4 years ago

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    3 years ago

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    3 years ago

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    Alex S.

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    3 years ago

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    Alex S.

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    2 years ago

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    Alex S.

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    2 years ago

    Very expensive and the cookies are not really worth it. The part I like is the staff was really nice and the wait time is pretty quick.

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    Alex S.

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    2 years ago

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    Ask the Community - Crumbl - Anderson

    Crumbl - Anderson - bakeries - Updated September 2026

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