Can we assume that Crown Motors owns Crown Honda, if so, the owner is a Moron (to borrow a term used by our former U.S. Secretary of State). When first approaching Crown Motors for an oil change I followed the large prominent signage directing me to Service. I was informed that I did not belong at that location and needed to take my Honda to the rear of the building. Driving around to the "rear of the building" led me to drive around the various building structures anxiously looking for a sign that would indicate the location of the Honda "service." Two wandering employees could see I was lost and pointed to the building I should go to. The first employee did not inform me that the Honda service was in an entirely separate building with no sign indicating Honda "service." Finally in exasperation I parked and entered the narrow opening to the 'service department," again no sign! This is where the owner of Crown Motors is revealed as a complete Moron. Anyone in any business serving the public knows how important signage is. It felt as though the Honda portion of this business monopoly was the ugly stepchild tucked away out of sight. Car dealership is a love hate relationship, and maintenance always sketchy and over-priced. Hard to imagine listening to an employee in the Honda Service Dept. telling me how others have complained about no signs to locate the Honda Service. This is the kind of failure you see when the owner is a Moron and enjoys the fruits of his monopoly without feeling the need to care about the substance or quality of service. P.S. A one hour oil change took an hour and a half. read more

I bought my first brand new car at Crown Honda Redding last week. It's a 2018 Honda Civic and I love it. I went with a guy friend for support. We were looking around the lot for a few minutes when Luis walked up and asked if we needed help. He was not pushy...just very nice. When I showed him the car I was interested in he happily explained all the details. He asked if I'd like to get in so he could explain more about what it was equipped with. Again...not pushy, just genuinely nice and informative. Then we went for a drive, during which time he explained all the driving features. I had already decided I wanted this car. After filling out all the forms with Diane in finance (a really fun lady), I was given the keys to my new car. Luis escorted me out to my car and proceeded to show me how to program the music system. He also paired my phone and showed me how to enter telephone numbers as well as make and receive calls. Before I left he told me he would be available at any time if I had any questions and also congratulated me! When I left I not only had a new car...I had a new friend. Thank you Luis. PS. Thank you as well Diane. You made buying a car so fun! read more

Been to Crown Motors a couple of times and have had nothing but the Best service I have ever received when purchasing a car. My salesman was Eric Bray he went above and beyond to get me the exact car I wanted. I wanted a White Honda with Black interior and they had white with a beige interior instead of him trying to talk me into what they had already on the lot he got me one there in 1 day with the black interior. I also received spectacular service and alot of patience from the sales Manager Mike C. Like i said he was very patience with me and made sure I was content with the payment i felt comfortable with. I highly recommend both of these gentlemen if you are looking for a new or previously owned vehicle. One more thing to add I have also sold one of my cars to them and got the price I wanted for it. Took it in and they had me a check in my hands within a hour. Eric Bray and Mike C. Can make things happen just stop in and tell them what you need and let them do the work for you. read more

We just bought a Honda Odyssey here and we had a great experience all around! The salesperson we were working with had been called away on a family emergency and we were set up with Kayla Golden. She knew more about the car than most of the salespeople I'd talked to at other dealerships, even though she's only been there for less than a month. She helped my husband and I at different times throughout the day and came to our house so I could sign the paperwork while doing bedtime with the kids. It was all really easy and fast and she's taken time with me since we bought it to set everything up and show me anything I've had questions about. I definitely recommend car shopping here and especially Kayla Golden! read more

I can not rant and rave enough about Shane Parker at Crown Motors. We all know that feeling we get when you hear "used car dealership or used car salesman" let me tell you something when you meet Shane you'll get an experience that you've never had before. He's knowledgable, friendly, easy to deal with and wont "screw" you because he gets more commission. He listens to your needs and puts you in something you love and can afford. If you ever need to purchase a new or used car go see Shane... In addition, recently I have had to have my 2016 Civic worked on and I must say Manny in the maintenance dept. is helpful, accommodating, informative and knowledgable. read more

An HONEST CAR SALESMAN.......WHAT!?!?!?!? If you're looking to buy a new car, or a used one you must go see SHANE PARKER. This guy breaks the mold on car salesman. I hate walking onto a new car lot and playing "the game". Shane was so cool, he had a genuine interest in me and my family and wanted to put me into a car that fit my budget, that was a good deal, and something that worked for us....not him. He's actually turned people away and told them to come back later because it was going to put them in financial straights to buy a car.....WOW. If you need a car call Shane, you won't be disappointed. read more

Im probably the pickiest person ever. And I hate when car sells men hover over you and are super pushy. I was so indecisive, had no idea my budget or what kind of car I wanted and I left feeling awesome. Kyle was so patient and informational. Down to the color of the car and the speedometer meter thingy that I insisted was a certain way. He knew that a Honda was great choice for me after I explained my situation. As a first time car buyer I highly recommend this place and especially Kyle! My fiance' got his car from Kyle as well and we are super happy ! read more

I just bought a brand new CR-V EX-L from Crown Motors yesterday during their Memorial Day Sale. I had a wonderful experience, start to finish. I was working with Gabriel (Gabe) and he helped me for two weeks prior via text, answering my many questions until my son and I could actually get down there together. I appreciated his knowledge, friendliness, patience and professionalism. He genuinely cared about getting me what I wanted and went the extra mile to make that happen. I highly recommend asking for him if you're looking for a new Honda. Sandy M. read more

I've worked here for 9 1/2 yrs now helping customers with their auto purchases. Crown Motors has helped support my family as well as over 100 other families and I couldn't ever see myself working anywhere else. I take pride in helping customers find the most affordable way into a new car and making sure they are happy long after their purchase. I want to thank Crown Motors and ALL of my customers along the way for helping me make this journey successful. I'm always here if you need me! read more

If anyone is looking for a new or used vehicle I highly recommend Eric Bray from Crown Motors! He is very knowledgeable and makes the car buying experience fun with his humor. I've bought 2 Honda's in the last year from Eric Bray. He is absolutely great, no pressure sales, answered all my questions and got me to where I needed to be payment wise. He will make sure you get exactly what you need. All in all just a great dealer and amazing place to purchase a vehicle. read more

I came into Crown Motors not knowing what i wanted and had a set budget. Kayla Golden managed to get me into a honda i absolutely love AND it's affordable. She was very knowledgeable, thorough and made sure no question went unanswered. Even after the sale she has managed to follow up with me to make sure i know how to use everything and to make sure i am satisfied. Thank you Kayla for all your help! If i know anyone in the market, i will send them your way!! read more

Shane and Joseph are the best! It was an amazing experience buying a car for the first time in 15 years. The entire process was easy and informative. They both had my best interest in mind during my decision making and making sure I wasn't over extending myself financially. What car salesman does that? Shane and Joseph, that's who does that!! I will never do business with any other dealership or car salesman. read more

Shane Parker, and the crew at Crown Motors Honda, Redding, Ca. treated us with the utmost respect. And, even though a problem came up with the first car we were buying (a mechanical issue) they were able to get us into a brand new 2017 Honda Accord Sport for almost the same deal we were getting with the 2016 Honda Civic. We are very satisfied customers and will return for any future auto purchases. read more

These Guys & Girls are Awesome!. They took us in the morning we showed up. Found our problem, which was from another mechanic. Used my warranty with no problems, And even got us in to service our transmission with their busy schedule! Thank You Wyatt and staff! One of their salesman even suggested a casino that was close we could stay at in our motorhome, we were their five days! read more

Crown Motors is an excellent dealership. Honest and integrity filled! You can feel it the moment you step foot in the parking lot! I had the great opportunity to work with Mark. He made me feel like a very important customer right away! I was so impressed with his kindness. I highly recommend looking them up if you are looking to purchase a car! read more

Gabe made my car buying experience SO easy! He worked with me and was very polite through the entire process. I never felt rushed or pressured and he genuinely LISTENED to what I wanted but also made sure to be realistic with what I could attain and I respect that. Definitely head to Crown Motors and ask for Gabe, you wont be disappointed. read more

Purchasing a vehicle can be a very frustrating experience. If you want to eliminate the frustration and deal with a true professional look no further than Shane Parker. He is never worried about "Making a sale." His priority if finding the right vehicle for your family and your budget. read more

I had a wonderful experience with Shane when I bought my car through him. He find the right car for the right price and I was able to do the paper work in a short amount of time. If your looking to buy a car you definitively want to talk to Shane. I highly recommend him. read more

It is very refreshing to talk with a car salesman that has you needs in mind rather than his pocketbook. Shane Parker is honest, friendly and just a great guy! If you are in the hunt for a new car go see Shane at Crown Motors and have blast while buying your new ride! read more