Cancel

    Open app

    Search

    Crown Auto Gallery

    1.7 (18 reviews)
    Closed • 10:00 am - 6:00 pm

    Crown Auto Gallery Photos

    You might also consider

    Recommended Reviews - Crown Auto Gallery

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    False reporting by dealer

    I visited Crown Auto Gallery to purchase a vehicle I had already seen and was interested in. FYI (Before speaking to the manager): I learned the car has damage, even though it was reported as having none on AutoTraders. I spoke with a salesperson named Raphael, who told me the price was not negotiable. I then asked him to speak with someone in finance or management so I could discuss the price and move forward with the purchase. A man from management came out and approached me at the front of the dealership. As soon as he arrived, he said, "What price do you want to negotiate? The price is final." I then asked him, "Are you not going to let me sit down or take me to the office where you conduct your finance agreement?" He responded by asking me, "How much do you make per month?" I replied, "Not much. Don't worry about it." He then said, "You don't have to worry about the car price. Get out of my store. Get in your car and leave this place." I left without completing the purchase.

    Steam and water alarm saying engine overheating this was Friday it's now the following Thursday and not fixed

    See all

    4 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Richard R.
    12
    103
    39

    11 months ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 3

    6 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1

    3 months ago

    I really like my car. I bought a mercedes A class. I was pre-approved so the process was quick and easy. Thank you Mo and Christian.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Moon U.
    2
    20
    11

    9 months ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 3

    1 year ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 1

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    8 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    10 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    7 months ago

    bought a Durango from here I had a great experience from the salesman and the manager they were amazing through the process Great team

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 1

    Ask the Community - Crown Auto Gallery

    You might also consider

    Verify this business for free

    People searched for Used Car Dealers 559 times last month within 15 miles of this business.

    Verify this business

    Best Auto Sales - 2008 Chevy express. 95k miles for 10k! Love our new Van!

    Best Auto Sales

    (75 reviews)

    I had a great experience buying a truck from Sean and his brothers. They made the entire process…read moreincredibly straightforward and easy. We found the truck we wanted for our business, agreed on a price, handled the paperwork, and were on our way. There was no unnecessary back and forth or pressure, just an honest and professional transaction. Going into it, I honestly wasn't sure what the truck was worth. After spending time researching the market and comparing similar trucks, I realized it was priced very fairly. It was a 2023 dump truck with only about 40,000 miles, and it ended up being a great value. Like we do with every vehicle we purchase, I had my independent mechanic inspect it from top to bottom. The only things we did were our standard maintenance items: an oil and filter change, spark plugs, and a coolant flush. Those are things we do on every vehicle we buy anyway. Other than that, the truck checked out great, and there weren't any unexpected repairs waiting for us. To me, that really speaks volumes about the way they do business. There's a reason they've been around for so long and have earned so many positive reviews. They represented the truck honestly, had everything ready when I arrived, and respected my time. I'll definitely be back the next time our company is in the market for another truck. Highly recommended.

    The best service I have ever found! Shawn makes you feel more like family than a customer…read more This family-owned business has an amazing inventory, and after an exhaustive online search, my small business was able to find exactly what we were looking for. Not only did Shawn work with my budget, but he also accommodated all of my business needs for this purchase. Shawn went far and beyond! I can honestly say this is one of the best businesses I've had the privilege of interacting with in a very long time. There are not enough stars or marks I could leave for this great business. I have already referred other businesses to Shawn, and I will continue to purchase here as I build my fleet. Thanks again, Shawn!!!!

    Carsho

    Carsho

    (89 reviews)

    Hands down the most seamless car experience of my lifetime.! Every single worker in here was…read morehonest, pleasant and helpful!! Solly helped me with this purchase but made friends with the others; was even taken to lunch.. Also took my car back a week later for some details like having the governor taken off a new rotors, put on a car detail all at no charge. Danny and Jason were so helpful and generous with their time.. John who is the general manager in finance made things a BREEZE ! Charlie was the pleasant phone taker early in the am to see if the car was available. Owner of the dealership I got the pleasure to meet and he was fantastic. !Carsho went over and beyond..! They even bought back my Toyota and gave me a VERY fair price, seamless transaction!!! Not to mention there's no Hidden fees only price tax and license.!!! I highly recommend this small and quaint dealership! I'll be back too..

    I called Car Sho because I was seriously considering purchasing a vehicle and wanted to ask a few…read morebasic questions before making the trip. Unfortunately, the person I spoke with was rude and very unprofessional. When I asked about the warranty, his response was basically, "You're buying a used car." That did not answer my question at all. Asking whether a used vehicle comes with any warranty is a completely reasonable question, especially before spending thousands of dollars. I had already seen several negative reviews about Car Sho, which is actually why I decided to call and get information directly from them before judging the business. Unfortunately, after that phone call, I can understand why some customers have complained. I also noticed that some of their vehicles appear to be priced higher than KBB values. When a vehicle is priced above market value, I would expect the dealership to be even more transparent about the condition, warranty, fees, and what exactly the customer is getting for the price. Based on the way I was treated over the phone, I did not feel comfortable doing business with Car Sho. A potential customer should be able to ask basic questions without being talked down to or made to feel like they are wasting someone's time. I'll be looking somewhere else. I recommend anyone considering buying from Car Sho do their research, compare the vehicle price with KBB, ask for all warranty and dealer fees in writing, and have the vehicle independently inspected before purchasing.

    Green Light Auto - Text with Omar

    Green Light Auto

    (53 reviews)

    Great customer service all around love the experience I will buy more cars from these guysread more

    3RD UPDATE: my sons check engine light has come on for the 3rd time and is back at their dealership…read morefor the 3rd time. Today the owner cussed my son out and didn't want to give him a loaner even tho the car has now been in their possession more than it's been in my sons at this point. It hasn't even been a month and it's there the 3rd time. I filed a report with the dmv and opened an investigation of their dealership and also opened a complaint with the FTC. The fact they "fix it" and a few days/ week later it's in their shop again is crazy and the owner is taking crazy to the wrong kid, PERIOD! IN RESPONSE TO THEIR REPLY- U ARE SKIPPING OVER THE WHOLE FACT THAT IN JUST 2 DAYS AFTER PURCHASE IT BROKE DOWN, U OBVIOUSLY DIDNT FIX IT BECAUSE IN 5 DAYS AFTER YOU "FIXED" IT, ITS BACK AT YOUR DEALERSHIP FOR MAJOR PROBLEMS!!!!!! In just 11 days since purchase it's back at your dealership for major issues where the car isn't even drivable. It shouldn't be having problems, PERIOD! U sold my son junk!!!!! BUYER BEWARE -- DOCUMENT EVERYTHING My son purchased a 2019 Nissan Kicks from this dealership. Two days after taking possession of the vehicle, the dashboard lit up like a Christmas tree. Multiple warning/sensor lights came on, including the CHECK ENGINE LIGHT. We immediately contacted our salesman, Omar. Instead of taking accountability for the fact that a vehicle they had just sold was already experiencing significant problems, we were met with excuse after excuse and attempts to minimize and deflect from the issue. The dealership took the vehicle back to supposedly "fix" it. My son was without his vehicle for approximately two days, causing him to miss work and lose money. He received the vehicle back, and only FIVE DAYS LATER, THE CHECK ENGINE LIGHT IS ON AGAIN. Now the vehicle is also shaking when driven above approximately 35 MPH. At this point, this is no longer a minor inconvenience. We have serious concerns about whether this vehicle is safe to drive and whether the underlying problem was ever properly diagnosed and repaired in the first place. I contacted Omar again and told him the dealership needs to arrange for the vehicle to be towed back and properly diagnosed and repaired. His response and attitude have been unbelievably unprofessional and passive-aggressive. That approach might intimidate some customers into giving up. It will not work here. For anyone purchasing a used vehicle in California, KNOW YOUR RIGHTS AND DOCUMENT EVERYTHING. California's Car Buyer's Bill of Rights imposes specific requirements on licensed dealers, including disclosures and additional protections applicable to used-vehicle transactions. Dealers must also provide buyers with an NMVTIS vehicle-history report. If a vehicle is represented as "certified," California imposes additional inspection and disclosure requirements. Vehicle Code §11713.18 addresses California's certified-used-vehicle requirements. If this dealership qualifies as a buy-here-pay-here dealer, California Civil Code §1795.51 requires a written warranty lasting at least 30 days or 1,000 miles, whichever occurs first, and provides remedies when a covered vehicle does not conform to that warranty. California's Song-Beverly Consumer Warranty Act, including Civil Code §§1793.2, 1795 and 1795.5, may also provide protections depending on the warranties accompanying a particular used-vehicle sale. And when repair work is performed by a California automotive repair dealer, Business & Professions Code §§9884.8 and 9884.9 and California Code of Regulations, Title 16, §§3353 and 3356 impose documentation requirements. Repair documentation must identify work performed--including diagnostic and warranty work--and invoices must identify supplied parts and state whether those parts were new, used, rebuilt, or reconditioned. So this time, we will be requesting complete written documentation of the diagnosis, trouble codes/findings, repairs performed, and every part replaced, including whether each replacement part was new, used, rebuilt, or reconditioned. We will also be preserving every text message, repair order, invoice, warranty document and communication concerning this vehicle. What concerns me most is the pattern: problem within two days dealership "fixes" it vehicle returned check-engine light and drivability problems again within five days. That does NOT inspire confidence that the vehicle was properly repaired. I strongly recommend that anyone considering purchasing a vehicle here have it independently inspected before signing anything and keep copies of every document and communication. .

    Golden Auto Group - My m4

    Golden Auto Group

    (234 reviews)

    Wow, this place is amazing. Great team of professionals…read more My daughter just purchased a 2016 Kia Optima Turbo. This car was absolutely beautiful, clean and ready to go. From the time we both walked in, we were welcomes by Agustin. Earlier that morning we seen an Ad for this care. So I called and an Agustin answered, spoke with him briefly then ending the call with maybe we'll come by. The impressive part was, we walked up to the car, and from behind a gentleman approached us with "Hi daughters name". Agustin addressed us by name and its was a pleasure from there on. Typically, I make it a point to purchase my cars from a larger dealer. However, with the service we were given. I am sold on being open to smaller dealerships. We spent quite a bit of time there, almost a walk out. If it wasn't for Chris the Finance guy, we would not of been able to make this purchase. Chris worked the number for my daughter who had a couple dings on her credit report. She was almost at a super high interested rate. But Chris was diligent, went back several times. I believe this was to cash in some favors for this deal to to happen with lower month payment. AND THAT WAS amazing. Chris YOU ROCK!! In addition, I truly feel you had my daughters interest at heart. I later that evening shared my experience with my husband. He agreed, with those comments from Chris really showed you cared, not just to make a deal to get this young lady a car, but really taking in her circumstances to make this deal affordable so she can handle it. I would return for son's call next .... and recommend this dealership to anyone. Oh BTW, they had a lot of nice fancy cars as well. ***Continue the great work Golden Auto Group!! Wishing YOU all the success. If you keep up the level of professionalism, there is NO stopping a sale. :-) Lady T

    These people sold me a car with no rear view mirror. We signed a due bill agreement for them to fix…read moremy passenger door which was dented and install a rear view mirror. Not only did they refuse to fix the rear view mirror. They fixed the door dent and incorrectly matched to the original paint color.. the door is off black.. as a single mother I put down $12,000 in cash to be taken advantage of. I followed up with the owner about my rear view mirror, they had my car for a week fixing the door and returned my car with no rear view mirror. After telling me they had ordered the part from Lexus dealership, as much money as I invested in this car I could have got a brand new Lexus off the lot, I am ashamed that these people run a business in this manner. The owner Moe told me to take him to small Claims court, and threatened that I will end up paying his attorney fees.

    Crown Auto Gallery - usedcardealers - Updated September 2026

    Loading...
    Loading...
    Loading...