I had a great experience buying my Mercedes-Benz ML350 from this dealership. The entire process was…read moresmooth, easy, and stress-free. Everyone was friendly, professional, honest, and very helpful. They answered all my questions and made sure I felt comfortable with my purchase. I'm very happy with my new car and would definitely recommend this dealership to anyone looking for a reliable vehicle and excellent customer service!

Excellent service. Best price! Staff was very competent…read more They knew what they were doing. Really good car buying experience. Definitely recommend this place

I gave an extra star because thinking about it now it's funny…read more So my boyfriend needs a new car and is looking for a Subaru WRX STI and they have some. We test drove the 2008 and in the middle of an intersection the battery died. So there we are blocking traffic. The salesman (who's name I forgot) looked horrified. He knew he lost the sale. So I steered and they pushed it out of the middle of the intersection. We wait for someone to jump the car and we go back to the dealership, they did have an 09 STI but as soon as you opened the door it smelled like cigarettes. So we left.

Buyer beware !!! I…read morepurchased a 2005 Lexus ES330 with a 164,000 k on December 27, 2016 when I arrived on the lot . I told the salesman I was looking for a reliable car for my daughter in the $5000 range. They had 5 Lexus cars on the lot two of them in my price range but the salesman told me the best one on the lot was the 05 with a price of $7500.00. After a quick test drive around the block We settled on $6990.00 cash price plus tax and license came to $8000.00 OTD. I was happy with the price even though that was on the higher end of the blue book value. After signing the paperwork the car wouldn't start. Salesman stated it was due to the unusual low temps were causing battery issues with all their vehicles. next the car remote didn't work, assumed it was the battery. Salesman assured me vehicle came. With 3000 mile warranty so I took possession of the car unknowing the car was about to take possession of me ! Got home and noticed both vehicle. Keys were broken,one was crazy glued and the other duck taped, the read drivers side window didn't roll down and noticed vibration from font end when driving on the freeway. The next day I took the car to an independent Mechanic he stated he didn't see anything major but the tires needed to be replaced and that was probably why it was vibrating on the freeway. I phoned American Auto and informed him of the issues. He gave me the name. Of. The shops mechanic to look at the windows 2 days later the vehicle battery died and needed to be replaced. 10 days later the check engine light comes on and the vehicle starts to jerk at the stop light. I phone American motors and the Sales Manager says, you bought a used car you need to take care of it properly to maintain it and goes on to tell me used cars have problems, deal with it. Now I'm thinking I can use my handy dandy warranty. I take the vehicle to a certified Lexus mechanic and find out the lower. Control arms are broken, along with a motor mount, tranny fluid was dark brown, almost black and needed a flush, after taking the door panels off discovered all four door actuators were also broken. I phoned the warranty company and they stated your vehicle is only covered for the engine, tranny, fuel system and drive train. Sooooo you guessed it ! None of those items are covered. $2500.00 in repairs, now keep in mind dealer would have. Charged $3700.00 So 19 days from purchase and I'm in $ 10,500 with a private party blue book value of $ 6500.00, so I'm upside down $4000.00 You're probably thinking....not so bad. Wrong!!!!, I searched online and found at least 7 similar vehicles in mint condition at major dealerships with less mileage in the $8000.00 range From what I saw on the American Motors lot, I purchased one of the best looking cars they had that day. I can only imagine what problems most of the other vehicles must have...smh these seem to be auction cars, with no service history, poor quality. I wish I'd read the yelp reviews from previous buyers before I made my purchase. Please learn from my mistake purchase from a major lot that will have quality, reconditioned turn key cars or take a chance and purchase private party. No more Sanford and Son lots for me!!!

I am not going to write long review and explaining here to waste people's time and my time…read more all places have good and donw side. no bitching, not back stabbing, or no dung behind the curtain type of place so far. I stop by here frequently. and i tell my networks to do so as well. Cheers

Everything. Tony the owner took a $48,000 cashiers check from me and he sold my Son a car that made…read moreit home and many things on it broke down. It couldn't be driven. He's never paid this Widow back. He had me take my real review down promising me he'd pay me and hadn't given me a dime. The stress of this killed my Only Child. Bad karma dude. You are driving me crazy with your lies. I even offer you to settle for less but not one penny. Why do you screw everyone over? This is really bad I'll be putting the rest of the details on later

Erick, Chris & Juan are always such a pleasure to work with, Me and my family have been going here…read morefor years and they always take care of us! Definitely worth checking out if you're in the market for that next vehicle!

Please be careful if you're considering purchasing a car from this dealership. The vehicle I bought…read morehad severely worn tires, and I nearly got into an accident because of them. I returned to speak with the owner, hoping they would take responsibility and reimburse me for an expense I shouldn't have had so soon after buying the car. Unfortunately, they declined and did not accept any responsibility, even though I had owned the vehicle for less than a month. Vehicle safety should always be a top priority when selling a car, and my experience left me feeling that this was not taken seriously. I encourage anyone shopping here to inspect the vehicle thoroughly, especially the tires, before making a purchase. Stay safe.

I took a friend here to see a car they had posted online. Upon arrival I was slightly skeptical as…read moreanyone would be when going to a small local used car lot. However the process was great! The owners and workers all had a great relationship and there was absolutely no pressure or tactics used to sell cars. My friend ended up buying the car and I myself bought one as well even though I had no plans to as I enjoyed the way they do business and they had a car on the lot in great shape with low miles that replaced what I currently had. The entire process was easy and they took care of all of the paperwork. Probably the quickest transaction I've done at any car dealer including the big guys and we bought two cars at the same time on separate transactions. Highly recommend to anyone looking to buy a reliable used car from a reputable and honest local business.

Before you read my review - keep these things in mind: #1 -…read moreNo is forcing you to buy a car #2 - Due diligence is always your responsibility - Do a pre-purchase inspection #3 - This dealership, like every other used car dealership - is selling USED cars - they can't disclose every single thing that the car went through and there are no guarantees - it's an implicit risk of buying used (especially older) That being said, I had a very good experience with my purchase at Hi Auto Sales. I bought a used 2006 Toyota Tundra with ~$141K miles. Just a tip for anyone who is buying a car that old - you're going to spend more money to get it up to speed - things wear out no matter what with time. Don and his wife Leyna are a wonderful duo - Don clearly takes a lot of pride in the way he runs his business and Leyna is bright, easy to communicate with and very personable. After purchasing the car, I had noticed issues with the rear door lock actuators and brought it up to Don and Leyna. Honestly, it didn't even occur to me to check because you just assume they worked fine. They were very gracious and offered to replace and fix the issues at a fraction of what it cost me. I think this is extremely generous considering the car was bought "As-is" and they had no responsibility to fix it after I drove it off the lot. I think it speaks volumes of how Don wants his customers to perceive their experience at his dealership and knows that it's a small investment for a continuing relationship. This review is NOT intended to advertise or promise anything on their behalf, but my experience with them was great and they definitely earned this 5 start review. I will definitely keep them in mind in the future should I need another car!

Let me start by saying how relieved I am that I found this dealership! It is so hard to find a…read moredealership that is honest and transparent and that is exactly what I found at Hawthorne motors pre-owned, please be careful not to confuse them with the dealership next door to them (hawthorne motors express). Mike, Karina and Shaun were very professional and knowledgeable-- you can tell they take pride in their dealership. Shaun helped my sister and I with the financing and Kari was very helpful in answering all of our questions and concerns. I HIGHLY RECOMMEND THIS LOCATION. Quality cars and quality service! Thank you for all your help. No hassle, smooth purchase. *I am a photographer and just had to capture this moment for my sister!

My son purchased a car today, and I must say that it was one of the best experiences I've had in…read moreterms of purchasing a car. Mike was very professional and easy to talk to. He was very knowledgeable and explained everything to us and was NOT like your typical used car salesman. His brother Shaun was great too. We were made to feel comfortable and offered beverages as well. My son was pleased with his choice of car, and I was very pleased with the over all experience. If I ever want to purchase another used vehicle, I will certainly buy from Hawthorne Motors Pre-Owned cars. Thanks again Mike and Shaun

What a great business. Family owned everyone was so kind and courteous…read more The really knows their car facts wish I would have came here from the beginning instead of visiting CarMax.

Bought a truck from Beboss Motors after I was specifically told it was a "great truck with no…read moremechanical problems whatsoever." Within 2 months: rotors, alternator, radiator, control module, and thermostat all failed. Thousands in repairs. I called to give them a chance to make it right. The response: yelling, threats that he would "follow me everywhere" and "show me," then told "as is" means it's my problem now. California law doesn't let dealers hide known issues behind "as is." Vehicle Code § 11713.18 and the Consumers Legal Remedies Act require dealers to disclose material defects. An "as is" sale doesn't waive the implied warranty of merchantability when the dealer misrepresents the condition, per CA Commercial Code § 2314. Nothing was disclosed to me. The truck was misrepresented. I'm filing complaints with the CA DMV and Attorney General. Would not recommend. Save your money.

I've purchased many vehicles over the years, from large dealerships, original owners, auctions and…read moresome small lot dealers too. Nick, the owner at OC Motors provided the easiest buying experience I have ever Had ! The exact car, model, engine, interior, mileage And Price I was looking for, right here in Fullerton. Even the color was perfect! Absolutely the nicest person you could ever find, not pushy, not demanding and very knowledgeable. Can't say enough positive things about this business but I guarantee if you are looking for a quality vehicle at a great price--this is where you should do some looking! Thank you Nick, you made my day--

I found a bargain priced old Volvo wagon on AutoTrader listed at this dealership, and I had a very…read morepositive experience with the purchase. They even helped me acquire parts to make some minor repairs to the vehicle. It's nice that they have their own mechanic (Dr. Mechanix) on-site too. I wouldn't hesitate to buy another car here.