Good transaction. Great vehicle at a fair price. They worked with us match our budget. No pressure…read moreand easy experience.

I have bought three cars from this dealership and have been so happy with them and the cars I've…read morehad of theirs. They're incredibly nice people!!! I absolutely trust this family-owned business and have never been let down! Thank you with all my heart, A&J !!

I had one of the worst dealership experiences here, and it all came down to the finance department…read more The salesperson and I agreed on a price of $16,600, and I spent hours at the dealership providing my personal information and allowing them to run my credit. After all of that, the finance manager came in and told me that the agreement I had with the salesperson "wasn't a deal" because it wasn't on paper. Apparently, their word means nothing unless it's already signed. To make matters worse, I was already paying about $4,000 more than a very similar cargo van at the dealership next door. The salesperson convinced me to buy this one instead because they said they'd take care of a mechanical issue with the van. Once the finance manager got involved, she said they weren't going to fix it. The entire negotiation fell apart over roughly $400. Instead of trying to earn my business, I was told they weren't going to "bend over backwards" for me and that if I didn't like it, I could go buy the other van. That's exactly what I ended up doing. There were also several charges and explanations that raised red flags. I was told the lender required a pre-installed GPS, which they wanted to charge me $900 for. Then I was told that if I used one of their lenders, the vehicle price would increase because the lender charges them a fee. I've financed vehicles before and had never encountered those explanations. The finance manager's attitude made the situation even worse. Instead of listening or trying to work toward a solution, she was dismissive, argumentative, and repeatedly contradicted what had already been discussed with the salesperson. At one point, I was made to feel like I wasn't a serious buyer despite spending hours there, providing all my information, and allowing a hard credit inquiry. The salesperson actually had the deal moving in the right direction, but once finance took over, everything unraveled. I left feeling like my time had been wasted. There are plenty of dealerships in the area competing for your business. If you're looking for transparency, respect, and consistency, I'd recommend shopping around before committing to this one.

My mommy bought her dream car !! Definitely recommend!!!!…read moreSuper friendly and fast and communicative! Please come here!

Got my first loan car there. Car was clean and drives like a dream. Very communicative with me as…read morewell. Thank you

SCAM CITY - BUYERS BEWARE…read more Buckle up, story time. I've been looking for a Lexus SUV for my family for a while. I saw Vision Hankook on Cars.com, and the LX570 was priced very competitively and looked amazing in pics. I spoke with Mateen, who was very eager and friendly, so this gave me high hopes. He also texted me videos and even more pictures, which had me salivating, thinking it was an amazing deal. I WAS WRONG. As I'm coming from San Diego (2 hours south via train), I told him it was important that the car be ready for me to see and that a local mechanic (near the dealership) review it. I would obviously pay for this service. Mateen had no issues with this and was *confident* the car would pass with flying colors - perfect! Our appointment was set for the following day at 11 am. The following morning, I take the day off work and book a train ticket to head up for our mutually agreed appointment, less than 24 hours prior. This is where things go wrong. 3/4 of the way up to our appointment, I received a text: "I apologize for today, I have to cancel, I just found out the owner sent the car to auction yesterday afternoon, it won't be possible to view the car today, it should be back tomorrow, can you come tomorrow?" ABSOLUTELY NOT. But also, why would you take a car to sell at auction, then tell me it will be there tomorrow? Mind you, Mateen had sent me pictures of the car the afternoon prior, so I don't know when this would have happened. I explain that I am on the train and will not cancel the appointment; I will still go to his office, OR I will take an Uber to see the car at the auction. At this point, I am committed. I could sense that scared Mateen a little. He scrambled, said the owner had been notified, and that he would have the car at the dealership by 4 pm that same day. Extremely frustrated by the lack of communication and professionalism, but I've already committed time/money to this journey, so I'd like to see it through. When I arrived at his office, Mateen greeted me very apologetically and had me wait in one of the cubicles next to what looked like a TikTok spam bot center with multiple cellphones ringing and chirping over and over. I informed Mateen that I'd like to speak with the owner and find out where the car was so I could see it at the auction. He said we were in luck! The car was on its way. Great!! 15, 20, 30, 45 minutes go by. I ask Mateen, "Do we have an ETA? If the car isn't coming, I need to book a train home." He says, "Oh, let me get the owner." Out comes another man, whose name I was not able to remember, and he says, "Oh, the car is next door at the mechanic." Weird, it was supposed to be at the auction...? "Yes, it WAS at the auction, but we just got here because we found a small leak in the radiator, and we are replacing it now for you - you can go see it if you want." I AM SO GLAD I LOOKED AT IT.............. HALF OF THE ENGINE WAS OUT (I have pictures) The intake manifold was off the engine, there was dried coolant all over the block and in the intake port itself. This means there was a gasket leak, and it probably overheated. Not only that, the mechanic didn't even have the car on proper jack stands or a lift; the front wheels were off, and the car was sitting on its base suspension on the ground!!! What probably happened was, they KNEW a mechanic would call this out, so they tried buying time to quickly fix it/patch it up so I (or some other sucker) would buy it, not knowing about the ticking time bomb under the hood. As someone who has worked on engines before, I know that whole process takes time, removing the sensors, bolts, manifold, etc. So the car was NEVER at the auction, and they were caught in a lie! After all this, Mateen, knowing I had just caught on to their ruse, has the gall to ask, "So would you like to come back and test-drive tomorrow?" Needless to say, Mateen, I would not... Like I said - BUYER BEWARE

"A Picture Is Worth A Thousand Words"…read more Ben Auto Haus Sells Vehicles With Previous Damage / Accidents! Please see pictures of the vehicle and the car history report (shows 1 accident reported) Is this even legal? I made contact via email and Yelp messages, and both times this dealership ignored my questions, in regards to any reported damage / previous accidents. BUYER BEWARE!!

Thank you Ben Auto and to Henry and Paul for great service and a great car!…read more I just purchased my Honda Accord from these guys earlier this month, and it was a very easy and painless process. They were very flexible with me scheduling a test drive and letting me check out the car. They were flexible with a pre-purchase inspection at the local dealership which took longer than expected, and payment and paperwork was very quick and easy thanks to Paul. Ben Auto offered a very competitive and fair price below market value for my car and no negotiation was necessary. This was my first solo serious car purchase for me and I'm very happy I found these guys. Since I bought it, the car has run beautifully over 1000 miles in the first month and there were no issues at pre-purchase inspection. Also had a clean title and AutoCheck report before purchase, and no recalls. Only a fuse and couple of light bulbs needed to be swapped in and Henry took care of that immediately with no appointment necessary. Made me feel like I owned the place. Also, don't be fooled by this humble little dealer when you show up. They may not have all the shine and "perks" of the big guys, but you'll get none of the b.s. and a great car at a great price. Thanks Ben Auto Haus!

magid is great communicative and on it. love he on it service. thank you again and again…read moreGenesis loves her car

Would not recommend this place. I Traded in my 2018 gmc canyon here back in February 2026. Guy…read morenamed Magid left the vehicle in my name, and let people test drive the vehicle. Its now July and I have received toll violations notifications in the mail. Have been calling the dealer for the the past month, and he keeps blowing off the issue. Toll violations are now going to penalties and likely collections if they don't get paid. .

Too bad it's only 5 stars!! I would give them more than that. This is my first experience with auto…read moreleasing company. I am not going back to dealer any more!!! I mean I go for a test drive .. But not going for waist my time playing funny game with good sales person and bad manager on dealership anyone. Spoke with nice guy An, gave him a list of car interested in. His co worker " his name is Bang"called back with price and better than Manufacturers special lease. I when to dealership with them and sign in the lease less than an hour... Thank you 911 Auto Broker!!

I had very bad experience at a Toyota dealer back 2011 so I was more prepared to put my guard on to…read moreshopping for new car. Luckily my friend introduced me to Mr Bang and he helped me get my Lexus RX 350 This should be how car shopping should be. He made it easy for me, explained everything and find me a car with my need. He is a auto broker so he has all access to all dealers in Socal to find any car I did not have to deal with all the harassing from car salesmen, their manger and financial guy (whom always try to sell extra stuff to you) Specially I got my Lexus out of the door with lower price than dealer MSRP with all services from dealer. I would recommend him to all my friends and family when they want a new car. Thanks Bang.

I had a great experience buying my Mercedes-Benz ML350 from this dealership. The entire process was…read moresmooth, easy, and stress-free. Everyone was friendly, professional, honest, and very helpful. They answered all my questions and made sure I felt comfortable with my purchase. I'm very happy with my new car and would definitely recommend this dealership to anyone looking for a reliable vehicle and excellent customer service!

Excellent service. Best price! Staff was very competent…read more They knew what they were doing. Really good car buying experience. Definitely recommend this place

I had an excellent experience with Econo Auto Club from start to finish. Chris and Hugo were…read moreabsolutely fantastic to work with--professional, responsive, and genuinely committed to making the process as smooth as possible. Everything felt seamless, and I was especially impressed by how quickly they were able to make everything happen for our 2018 AMG GT Coupe. They kept us informed every step of the way and made what could have been a stressful process feel easy and efficient. If you're looking for a team that's knowledgeable, fast, and truly cares about their customers, I highly recommend Econo Auto Club. Thanks again to Chris and Hugo for such a great experience!

I was looking around to get a model S in the area. First I was a bit skeptical about this…read moredealership because the location, but it never hurt to ask. I told them what I wanted and they said they could get one from the lot in a few days for a price I liked. Fast forward, they did get the car for me, although there were some imperfection on the car that was not caught in the pictures they first showed me. For this reason, I took away one star, but overall I was happy because they were willingly to take a thousand off in order to compensate me.