DOUBLE BROKER ALERT…read more Rate did not match what customer actually had a contract with them. We verified directly with the customer at the pickup. The Car Carriage LLC refused to fix the issue and instead threatened us with negative if we didn't pick up the car, or pay $300 to avoid it. Unprofessional, dishonest, and a waste of time. Carriers beware--high risk of scam and double brokerage.

I recently shipped my Turbo S to Florida through this broker. The broker then goes through a shady…read moretransport company. Then they were not helpful on recovering my Porsche. I then have to file a police report and claim with my Insurance. I would not recommend working with James.

I shipped a car I bought online to my home in Dallas. Nick explained the entire process and made me…read morefeel comfortable with shipping my car. He always answered when I called and my car arrived a day early which was nice. If you are looking for a great car shipping company, call these guys!

From the owner: Vehicle Transport Services was started back in 2013 to create a better vehicle transport…read moreexperience. Our goal is to provide the best vehicle transport experience from the initial quote to the delivery of your vehicle. We continue to meet and exceed our mission each and every day to help for our customers and the industry as a whole.

Appreciate the communication of the process and quick responses from David. My bike was picked up…read moreand delivered in less than 24 hours once the carrier was confirmed and coordinated by Ship a car ASAP. The price was reasonable as well.

Took them a while to pick up the cars so far they did a great job got my cars. Everything seemed…read moreOK. The driver was a good guy.

Excellent service !!!!!! Will call again Damon was very Polite came to rescue so quick !!!read more

From the owner: Welcome to Haul City Tow LLC, your reliable partner for fast and professional towing and roadside…read moreassistance. Whether you need light or medium-duty towing for your vehicle, you’re stranded with a dead battery, or need a tire change, we’ve got you covered. Our team is available to provide quick and efficient roadside assistance services, including lockout assistance, battery jumpstarts, and more, ensuring you’re back on the road in no time. At Haul City Tow, we prioritize safety, affordability, and customer satisfaction—when you’re in a tough spot, we’re here to help.

HLL Express transported my daughter's car recently They are extremely nice and cordial. And they…read morewere quick. Howeve, the price was very hig. The average cost of such shipmen is around $850. They charged me 1,200 plus the CC merchant fees of 3%. Would I consider using the again? Probably not. I highly recommend them if you pay the price.

Great service. Very prompt and efficient customer service. Would definitely recommend.read more

Seth was an amazing sales rep to work with. From the moment we started communicating he was…read moreresponsive and helpful but never overly pushy. I purchased the car and some unseen events took place on my drive home. To be honest this is nothing the dealership could have seen in advance. I'm extremely big on how people handle situations and not what originally happens and these guys handled everything better then one could expect. They showed extreme integrity and got my car dialed in quickly giving me every update along the way. They even went as far as to drop it back off to me with a full tank of gas. I can't say enough good things about Seth and Raul's dedication to customer service. If your looking for a respectable place with people who actually do what they say go here! Also side note I went in pre approved and Raul was able to beat my already low rate.

My worst car buying experience yet. I have purchased over…read more100 cars in my lifetime, and I can absolutely say that my experience with Driven Autoplex stands out as one of the WORST. There were two good parts. First, I am pretty happy with the vehicle and, while not exactly as described, the car is in good shape and was mostly represented accurately (I was purchasing the car from another state, so relying primarily on the word of the dealer and their descriptions and photos). Secondly, I worked with the salesman, Chance and he was responsive during the sale and helpful. Unfortunately, the good was far overshadowed by the bad. During the purchase discussion I asked Raul, the Finance Manager a direct question about the state of the car's title. In my state if you have a title that is not endorsed by the dealer, the sales tax is much lower. Raul assured me that the title was a "pass through" and as such would not result in me paying a huge amount of sales tax. Now I should be clear, that I have purchased a number of cars through dealers, and I have always asked about the title condition, and legally the dealer should endorse the title, however for whatever reason Raul committed to the title not being endorsed. I committed to the purchase based on the information provided by Raul and arranged for the car to be shipped to me. A few weeks later the title showed up in the mail, and contrary to what I was told by Raul, it was not a "pass through" title. For me, this meant that the sales tax increases from $90 to about $1,000. And not only was the title endorsed by Driven, but it was processed by the dealer 2 weeks prior to my purchase, clearly showing that the commitment that Raul made was completely false. When I called he was very defensive and rude. He threatened me by saying that he "knew where I lived" and I "should be careful." I am not sure why he would have even considered saying such a thing to a customer, but it was clearly confrontational, and completely unprofessional. To Raul's credit he did call me back later, apologized and told me that he did recall making the commitment, and that he would talk to his Title Clerk, Florence and that she would take care of getting a duplicate title. I did hear from Florence about a week later, and she let me know that "getting a duplicate title would be just too much work," and was not going to happen. I then spent 3 weeks trying to contact Raul (who was really skilled at dodging me) to see what he would do to make this right, since he knew he'd made the commitment to me. Finally he told me that his owner Kevin would talk to me. After a few days and several texts, I did finally get Kevin on the phone who denied that Raul ever made a commitment regarding the title, even though he was not present during the initial discussion. Kevin was very defensive and did not want to hear my side of the story, nor even consider any fair resolution. After dealing with Kevin, I can certainly see why Raul is comfortable using misleading sales tactics. It is clearly condoned by Kevin the owner of Driven Autoplex. I can only imagine that if the owner is okay with a certain misleading approach, the management will follow their example. When I told Kevin that I planned on leaving a negative review regarding Driven Autoplex, he also used threats of retaliation. That cemented my commitment to leave this review. Bottom Line: I had the "pleasure" of giving Driven Autoplex $14,000 of my hard-earned cash only to be misled, lied to, bullied, and then threatened. I would advise anyone working with them to proceed with caution and get details in writing.

I came to the site to give a BEWARE review on Texas Movers Group but instead it seems like I am…read moregoing to help them a bit. About the contact: - Like many others I did spoke to Michell, I did have some trouble reaching her a couple times but she was nice every time until after the move when I mentioned some damaged to the dryer, at that point she still politely but less friendly referred me to the "claim company" CSI for my claim (more on this later on). - Zack DID show up at the house, he saw what we had (which ended up being 2 truck loads of stuff) and gave us a quote, the quote was a little over 10k, we explained we had a budget of up to 10k for the move and he lower the quote to 10K. I believe he is Middle Eastern, it is a different culture, I have experience dealing with the culture so I did not take his attitude as aggressive ( someone else reviewed him as aggressive) We have a About the move : (Pick up of stuff) - We have a 1k pound safe, I asked Zack if I should empty the safe and he said "No, just lock it", I thought they had some type of tool/equipment to move it, just to find out he says "yes" to please the customer but he DOES NOT move a finger to help the crew carry/load anything. - I suggested a video on how to disassemble the Sleepnumber bed for the move and Zack interrupted and said they know how to. By the time I realized they had the frame wrapped up and the mattress deflated, which is NOT what you are supposed to do. - The moving crew was GREAT, they were fast, hardworking, careful wrapping and packing, other than leaving the doors open while the AC is on they did a great job packing the house. Other than showing up about an hour later than when they said they will, the moving out was great. (Delivery) - They did show up within the time frame they said they would, fortunately we got the same crew that packed/loaded. - They unloaded and placed where we asked, they did not do any damage/scratches to the house. It got to the point where we did not know where to put stuff so I asked that they leave the boxes in the garage in a way the car would fit and they did just that. (Damages) - My workbench (which is heavy) was slightly damaged, one of the legs was slightly bent which they "fixed" right away. - We have 2 glass L shaped desks, one got a 4 inch scratch on the metal frame and the other got a small "M" shaped scratch on the glass, not desired, not a big deal. - The safe has a bigger scratch on the side, considering they loaded and unloaded by hand I take it as minor cosmetic, if I had the safe on display I might be upset about it. - The sleep number mattress got damaged in the move, when inflating it again it is deformed, you are supposed to give it some time to get back in shape, it's been almost 3 months, it is damaged. - DRYER, this is what trigger this review, the crew failed to use the "bolts" to secure the drum, this caused the the control board and the seal to get damaged. The dryer repair cost was close to $700, not including the cost for the carpet repair from the water flooding the laundry room and spilling to the adjacent rooms. About the "Claim Company": - They are not an insurance company and if you want to file your claim you have to sign you will not sue anyone after ... RED FLAG right there. Apparently you can only file 1 claim per move so make sure you unpack everything so you know everything damaged or missing. The process takes I believe 2-4 MONTHS. In our case they came back with a settlement offer of $250 since we did not "choose a proper valuation option" Overall I would have given them 4 stars, but having to deal with CSI and their response of "insufficient evidence" which short of a video of them damaging the stuff there is probably no sufficient evidence, made me drop it to 3. I suggest to the reader to learn from my experience and apply this to whatever mover you choose.

I contacted this company in November/December of 2025 to handle my move from Wichita Falls to…read moreMontana. Tommy was a great salesman but that's where it stopped. After revising my move 2x with him at some point my refrigerator, washer and dryer were all removed from my move. I was also reassured by Tommy that my move would be fully handled through them and they would not "sub-contract" any part of my move. When the crew showed up at my house they were in a unmarked 26" truck with a different company name on the side. Half way through loading up my belongings, the move manager on site stopped me to take the last part of my payment. I was quoted $4,000 for my move but all of the sudden it bloomed into $8,000. When I asked, the guy said they had to box 2 items for me, move my refrigerator (charged me to take my front door off and disassemble the unit to get it out of my house), my washer and dryer. I was also informed that this would take up more room on the truck and that they could not stack anything on top of them so I had to pay a little extra there as well. They also picked up my motorcycle which was on the list but said there was an additional $750 charge for it being on the truck for "storage". I had to move so I paid the bill. They told me that my items would arrive in the last week of January 2026 to the first week of February 2026. After completing loading everything up the manager pulled me aside and told me it was customary for me to tip the two guys that did all the work $400 for all their hard work. I don't keep cash on me but I did have a little bit in my car for my 28 hour drive to Montana with my two boys. When I gave them $20 each, they looked at me and then began saying something in Spanish to each other so I couldn't understand it. I'm assuming they were mad that it was only $20. Fast forward 2 months later and I still hadn't received my items and after speaking with them on multiple occasions, they had multiple excuses why they were 2 months late. When they finally showed up, the gentleman that delivered my good was once again in a vehicle that had a completely different company name on it. I asked him if he worked for the company and he politely told me no. Then asked why and I explained that they had told me my goods would always be with them and they would not sell off my job. He did a great job and unloaded my items into my temporary storage unit in less than an hour all by himself. The team of 2 back in Texas took almost 3 hours to load the truck. While talking to him, I noticed that my washer and dryer were stacked on top of each other as well as things being stacked on top of my fridge. I asked him if he loaded it or them and he told me that they did. I find it funny that it was okay they were stacked in his truck to come here but I had to pay extra since they couldn't be stacked on top of each other in Texas. I was also informed by the move manager that I would be receiving a refund of an undisclosed amount for the delay in getting my items here. I also found that I was missing a few lawn items, was charged for 40 boxes but only received 27 when it arrived along with few other things. For the last 3 weeks I have been calling them and leaving voicemails for someone to call me back but I have not gotten any response. Today, I informed them if they didn't call back I would be reaching out to a lawyer. Please take you time in searching for a mover and no matter how in dire need you are, DO NOT USE these people. They are an untrustworthy business and need to be shut down. Looking them up on the DOT site, they are marked as not being a broker. Evidently that was wrong because they did exactly what they said they wouldn't, sell my load off to multiple companies.

I wanted to post a quick update to my review. While my observations and opinions of the driver…read moreremain the same, I would like to say that I believe this company as a whole cares about its customers. I was recently contacted by Chris at USA Auto Shipping in regards to my review. He was interested to talk about my experience and see what he could do to make it better. After our conversation and a little back and forth, I was offered a partial refund for the trouble with the driver. I truly believe my concerns were heard and efforts will be made to not use this driver if at all possible. Thank you for hearing me out and giving me the opportunity to help you understand me as a customer! I would definitely use this company in the future!!

Super unprofessional drivers that can't seem to bring your car to the correct area. I would not…read morerecommend this place.

Deciding on a company to help ship a car in an enclosed container from Austin to Houston was scary,…read morebut I'm so glad I chose Number 1 Auto Transport to do the job! While not the cheapest option out there, their team was reliable and professional-- and that made the experience so much better. It started with a phone call for details (shipping origin, delivery location, type of car, etc.), and we could tell James knew what he was doing and cared that his team did a good job. There was a 3 day delivery window, and I got a call from the transport driver updating me that the car had been picked up the first day of that window. And then the car was delivered in less than 4 hours! There's an inspection before and after delivery, and the car was unscathed-- hooray! I'm really happy with their team and service :D They accept cash or credit card (for $50 extra). If you're looking for help moving your car to another city, check them out-- I'm definitely going to give them a call next time I need a transport team!

I highly recommend Number One Auto Transport. This is the third time I've shipped a car, and if…read moreyou've done this before, you know you'll get a lot of bids. The difference this time was that it was my son's brand-new car, and I was very concerned. I wanted an enclosed trailer. Initially, I received a lot of quotes, and Number One Auto Transport was one of those brokers. In the past, I've received quotes, executed shipments, and things didn't go as expected. However, Rob, who I booked with at Number One, did everything he said he would. I was a little apprehensive because it was my son's car, and I had convinced him to fly home and let me ship it for safety reasons. The car was picked up on time and delivered two days earlier than promised. One thing I really appreciate about Number One Transport is their attention to detail. I wanted to double-check, recheck, and triple-check everything, and they accommodated every single request. If you want peace of mind, I highly recommend Number One Auto Transport. They do what they say they're going to do, and that's the most important thing!

They were great to work with. Their communication was quick and timely. They were very professional…read moreand I would definitely work with them again. Thanks!

From the owner: Vehicle Shipping Experts- Transporting your vehicle from A to B in a Dash!read more