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Extra Space Storage

4.8 (21 reviews)
Open 6:00 am - 9:00 pm
Updated a few days ago

Services - Extra Space Storage

Self storage

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Katie G.

Attention Everyone!!! Are you looking for a super hero??? The staff at the Extra Space Storage in Addison are my super heroes. Every single time that we have had an issue with Extra Space Storage...ANY WHERE in the US...our friends in Addison have helped to save the day. Works cannot express the amount of gratitude that we have for them. THANK YOU so much for listening to us whine and cry....then helping to save the day. Our work lives are better knowing that you are there to help us when we need it. HUGE thanks. HUGE hugs.

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4 months ago

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Emily S.

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10 months ago

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2 years ago

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Emily S.

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2 years ago

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Emily S.

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3 years ago

Outstanding customer service! The unit was clean and dry. Everything was ready as described. They do a really outstanding job.

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Emily S.

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3 years ago

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Emily S.

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2 years ago

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Emily S.

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6 years ago

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Emily S.

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2 years ago

Stevie was super helpful getting me into a unit that fit my needs. She asked questions to make sure I got what I needed. Thanks!

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5 years ago

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Emily S.

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3 years ago

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Emily S.

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5 years ago

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5 years ago

Friendly and helpful service. Clean. Kept focused on our needs; no unnecessary upselling. Various types of units on site.

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Emily S.

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7 years ago

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Emily S.

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5 years ago

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8 years ago

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12 years ago

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10 years ago

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9 years ago

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Emily S.

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10 years ago

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11 years ago

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Review Highlights - Extra Space Storage

Each time I have interacted with Stevie she always has a smile on her face and a great positive attitude.

Mentioned in 7 reviews

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Awful post move experience! DTM was hired to move a piano. During the move they pulled the piano…read moreacross LVP flooring causing a 8ft scratch in the middle of the room that is not repairable. They admitted fault. Initially only offered $150 for compensation. To date still have not resolved, they are not responding to emails and now having to go to small claims court. I did report them to the DMV who investigated the case and found that the carrier was NOT compliant with contracts, timelines, and rules and regulations set by the state. Worst customer service, just fix what you broke! Beware !!!

Horrible company very unprofessional and rude, they were a nightmare. Gave us a quote of $3500…read moreafter coming and looking at the house. One day for packing and one day for moving, the day of packing they ran out of packing material after doing half the house (how does a moving company run out of supplies??) then they asked us if they can continue the packing on the morning of the moving date even when the rate is doubled on that date and we still agreed. The day of moving, they called and let us know that they would have to buy packing materials and their vendor is closed so they would have to go to home depot and they claimed it would be triple the price. We told them, we will pay you for packing and they don't need to move us anymore, but they decided to get mad with us and showed up at our door with 5 people and said they needed to pick their packing supplies and my dad let them in, they started grabbing boxes with our belongings in it which led us to call the police. DO NOT USE THEM TO MOVE, I have also heard they tend to damage a lot of things.

All My Sons Moving & Storage

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I hired All My Sons Moving company today. They were courteous, hardworking, polite, and just a joy…read moreto work with. The move went smoothly and I would recommend this company for your moving needs.

I have filed a Better Business Bureau report against this company. I am that upset. I will be…read moresharing to everyone I know about their deceptive sales tactics. The movers who came to do the move were excellent. Polite, professional and positive. They are true ambassadors of excellence. They moved quickly, efficiently and carefully all at once. Unfortunately, they do NOT get a bonus each time we give a good review. That was a LIE and what I was told which is what sold me on the entire EXPENSIVE move. The ONLY reason why I didn't choose a less EXPENSIVE moving company or just snag some TaskRabbit movers was BECAUSE I was told I did NOT have to tip BECAUSE the drivers earn a bonus ON MY GREAT REVIEW. So when the movers came I had bought them some bottles of water each and had a $20 bill for each for an extra lunch tip. I had NO IDEA they worked for tips until later. I was SO ASHAMED that NONE of the $990 cost for 4 mile move was NOT being shared directly with them. I thought the bonus was the sign of a great company caring for their people. It was a blatant lie. At this point they have cheated my pocketbook or the movers with this deception. How many times have these excellent workers not been given better tips because we were told we didn't have to?! I am still outraged over this weeks later. Update: I have JUST gone through the reviews! I really wish I'd seen them BEFORE I scheduled the move! I was checking out Google reviews .. which turned out to be on THEIR website.

DFW Moving Company

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Thorough, efficient, highly professional. Would book again if I had to move again!…read more For help moving mostly just my large items (couch, bed, tables, etc) into a third floor elevator-less 1b1b apartment on a hot Texas June morning, Marlin and Gary with DFW moving company were exactly what I was seeking. Workflow: - straightforward online form instead of trying to make a phone call during business hours while at work - email confirmation right after submitting form and again two days prior to the move - as described in their email, on the morning of, I received a phone call within an hour before, informing me that they were on the way - they arrived just before the scheduled time (I was their first move of the day) - I had packed the things I wanted them to move in advance, so I showed them the piles of things I wanted them to move - we signed the contract (all the things I expected + insurance option, with the default basic option as a price per weight reimbursement for any damaged items) - without even having to say much to each other they knew where to start - wrapped all the big furniture in blankets and duct tape - couch cushions were temporarily a little squished as they do during a move, but there were no damages to anything - after the move, I verified that everything had been moved and signed the post-move part of the contract Pros: - perfect workflow for a zellenial who's used to ordering things online and they magically appear - the team understood that my goal was to stay within the 3h, told me it was definitely reasonable, and were ultimately able to accomplish it - paid in cash and exactly as quoted (minus the $75 deposit) with no surprise fees and no extra charge for supplies or gas or stairs

I was able to schedule a last minute. Move 2 days before the day. I needed to move. That was the…read moreplus when they first arrived. I didn't think it was gonna be a job. Well done, they looked very young. And I wondered if they had an experience but they were well trained. They worked efficiently, but it was a little expensive for my wallet. Almost $1400. And I still had to rent a small U-Haul, so get the rest of my items.

Extra Space Storage - selfstorage - Updated June 2026

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