I am the customer who rented the space from the beginnig until right now!…read morebecause they are taking care of customer perfectly. I will stay here as long as possible! awesome!

If 0 stars were an option, that would have been the selection. I had a unit for many years at the…read morefacility. I came in to find rat poop across many of my items. I was told by their front office that they had a rat outbreak across the facility due to someone leaving food in a unit. There was also a very prevalent chemical smell that lingered in all of the hallways. They had only one working elevator every time I accessed this facility. Their pull carts were absolutely beat down worse than a Walmart grocery basket. However, they were never replaced. I have been passed around by five different people in terms of who was in charge of reimbursement. The facility was incredibly not helpful and does not value their customers in any way. I can't recommend staying away from this facility anymore unless you want to have rodent poop all over your belongings. This place has zero accountability and needs to be shut down.

We rented 2 storage rooms here. One for 2 years and a second one for 3 years. The positive is that…read moreit is very clean. And seems very secure with gated entry and cameras inside every hallway. The reason got that 3 star is that they increased our rent every few months. It got to the point where rent was more expensive than my first mortgage! If you need very short term storage, this place is fine because they give you a cheap teaser rent rate to start. Then they start jacking up the price every chance they get! I just think there are less expensive better value storage places with the same level of security and cleanliness. We left when they gave us yet another price increase notice!

CLEAN, secure, and great customer service! Loved that they have music playing in the hallways! They…read moreeven provide you with a dolly to use. Never had a problem here! My husband just closed his account here yesterday and it was simple to do without any hidden costs. Thank you!

So nice and clean is the first ting you notice. I'm so happy that this one had indoor storage…read moreespecially with the weather down here. Decently priced for the area but the associates up front made me rent a unit. it was so nice speaking with Cheryl and Tiffany, they made me feel welcomed.

I would recommend finding another storage option in the area. I have two of their large units that…read morerun $235ish a month and have had an issue every month since I moved my household goods there as we it for our house to be finished. To start, the elevator ‍. You need a code to request the elevator every time. Mind you, you already put a code in to enter the gate, then another code to enter the building, then you need it a third time to request the elevator, over kill and a time waster, especially when you are paying moving companies by the hour. The elevator doesn't have a run/stop switch. Makes it hard to load an elevator moving in or out. If you prop the door open to fill it, it shuts the elevator down and the staff has to come reset it. I ended up switching one of my two units to a first floor unit strictly because of the time it took to do two loads up to the second floor. Issue two. I bought multiple locks from Home Depot so they are keyed the same. On my second month bill, I get a charge for locks from them. I called and said I supplied my own locks. Response was, there wasn't anything they could since I was already charged, but they'd credit me the following month. Good enough for me. Did they do it? Nope. Shows lack of any follow through. Issue three. Today I get a call saying they are overlapping my lock because they are missing a form. They have everything else signed and dated THREE months ago, but today they lock my unit, because they can't find it. Units are paid on auto pay, but one form on just of the units allows them to lock my goods up. Now they hadn't called me to let me know, before this, which is the professional thing to do. Instead, make it so I can't access it, even though the exact same documentation is on the other unit. Issue four. When I set up my units, I did autopay, just so I wouldn't be late or miss it, while we are in transition. They only auto drafted one of the units and I get a late notice with a late fee. I told the lady who I called that everything is autopay and that they took for one of the units, why not the other? Response has been par for the course, "not sure why, but we'll remove the late fee." I'm a huge supporter of local, small business, but in this case, go to the storage unit a block north and avoid this place at all cost. When I asked for a managers number or the owners contact to be emailed to me, since I'm on the road, I got a snarky answer from the lady at the desk and still no contact info. The owner has 5 reviews on here, the two good ones are a form letter response and no response to the negatives. That should give you an idea of the management.

I've got 3 units and I've never had one issue. The manager is Great! She keeps me informed of any…read morechanges and goes out of her way to keep the site clean and safe. I also like the price. Very hard to beat.

I use Wylie Bargain Storage to store my RV trailer. The manager Arthur House is always…read moreprofessional courteous and responsive to my questions and needs. The facility is always clean, secure and well lit. I will always use this storage facility to store my belongings and RV trailer.

Only issue is they keep jacking up the rent. Ridiculous. Had likely gone up 200% so I'll need to…read moreclean out and down. Very clean, though, good employees

Great staff, very helpful. Factor into your monthly rental the storage unit insurance costs.read more

They are very helpful and mindful. I live a very busy life, as most of us do, and sometimes I…read moreforget to pay (which should be an easy, fix, right? I mean, autopay), but I do not like autopay, never have, and I choose to pay my way. Well, when I forget "my way", guess what they do (so I don't lose my stored items)? They call me. They remind me that I haven't paid and they don't do it in a rude way. It's almost like being in a relationship with a forgetful person. The one person nudges the other and says, "hey, did you pay? Yeah, you're due. Don't worry, we're just reminding you to do it." I like that. It's not common in this day and age of a**holes. Now, the rates have gone up (and I will call about that), but that's an easy call to find out why. John has always been tremendously helpful, for me, when I forget things, like my code or anything else that eludes me. Look, many other places would just toss your things out and be all kinds of rude to you. I mean, empathy is like a dirty word with most companies and I haven't felt that way with Public Storage. Are they perfect? No. There have been times I've tried to contact them and had no luck and, again, the rate change that I don't remember anyone telling me about or getting information about, but again, when you do follow up, or at least in my experience, I always get an explanation. In the end, it's my choice to stay or go, right? If the rates continue to rise or if John or the other lady change jobs and I get a bunch of crazies in the office, then I WILL go and be very HONEST about it on Yelp. Until then, I'm alright. They are doing me a favor - keeping my things safe until it's time for me to go. Thank you, John, and everyone else there at Public Storage. You have been really cool to me. And my stuff.

I don't usually leave reviews, but Alex absolutely earned this one. From the moment I walked in, he…read morewas welcoming, professional, and genuinely helpful. He walked me through the process, answered every question with patience, and even helped me find the best unit for my needs--not just the most expensive one. You can tell he actually cares about the people who walk through that door. Smooth experience all around, and Alex made it even better. Definitely recommend this place--and if you get Alex, you're in good hands.

The rent goes up fast!…read more The facility was clean and easy to access. The rate for the 5x10 unit was $51/month in August 2024 (after a $41/month introductory rate for three months). They increased the price quickly. In May 2025, they raised the rent to $66/month, and they just notified me that on February 2026, the rent would increase to $86/month. That's a 30% increase every 9 months, a 70% increase in a year and a half. I'm moving my stuff out before the next rent increase goes into effect. If I were to do it again, I would only consider Public Storage for short-term rental (less than a year).

They had the size unit I needed, when I needed it, at a very reasonable price. It's well…read moremaintained and clean. They have great security. Carts are available to assist with your moving of items.

Great experience with Macho! Left my RV there to storage and take it out in the summer! They turn…read moreon my RV every month to make sure my battery is great when I get back to it! Again very much appreciative for that! Definitely recommend this business!

I needed a place to move my things as I awaited my apartment to open up. The process was quick and…read moreeasy. The management was friendly and my belongings were safe. I'd definitely rent here again if I had to. Perks: Free lock on move in Free rental truck to move in