Urban Desert pest control has taken care of me since I moved back to the valley. Nathan could not…read morebe more pleasant and truly about his clients. He goes above and beyond for his clients every single time

Urban Desert Pest Control was a great honest company to work with. We had been hearing scampering…read moreon our roof randomly throughout the day and night so were concerned about roof rats, especially since the noises seemed to be coming from our AC vents. We'd jumped up on the flat roof a few times and hadn't been able to get any sightings. Along with this, we found a dead black widow, so we decided it was time and had Urban Desert Pest Control come out. The great news was no evidence of roof rats! The even better news was that instead of charging us for placing traps anyway, Urban Desert Pest Control realized that our "pet" squirrels that live in our backyard were probably getting up there to play and placed some filters over vents to prevent the squirrels from getting into the vents. Guess what? Noises went away. Nice to work with a company that focuses on the individual customer instead of implementing a general approach for every single situation.

Bill showed up early which was a plus. He is very knowledgeable and explained the different types…read moreof termites that are common in our area. Also informed us of the products that they use to protect our home and how the treatment procedure would be done. Great service! Jim (Sun City West)

I've used this company for termite treatment for several years, and unfortunately my experience has…read morebeen disappointing and frustrating. Despite repeated treatments for subterranean termites, I continue to see new mud tubes appearing in the same areas. Each visit follows the same pattern: spot treatment, reassurance that "they never really go away," and the explanation that it would take years before any real damage occurs. No meaningful effort has been made to aggressively locate the source of the infestation, identify entry points, or discuss colony-level eradication options. After owning my home since 2017, I find it hard to accept that recurring activity over many years is simply "normal" or unavoidable. At some point, continued reappearance indicates that the treatment approach is not working. I also would have expected clearer documentation, a long-term plan, or recommendations beyond repeated spraying. The technicians are polite and professional, but the overall approach feels complacent and reactive rather than thorough or solution-oriented. Homeowners should ask very specific questions about inspection methods, treatment strategy, and whether the goal is actual eradication or just ongoing maintenance. It's an endless loop of reoccurring maintenance contract renewals, with no real maintenance. I'm now seeking a second opinion. I expressed my frustration to this company and shared that, at this point, it felt like there was no aggressive or proactive plan to address the ongoing termite activity. I also mentioned that I may need to seek a second opinion. What stood out most was the lack of concern or effort to address my dissatisfaction. It's disappointing, especially since customer relationships are built by the smaller, consistent efforts, regardless of the size of the company.

Critter Tech is the best service in the Valley. We have had Scott as our tech guy for years. He is…read morevery friendly and does a great job to insure the bugs are gone ,all this for a reasonable price. He will check to see if you have any bug problems and then he fixes it. Love the guy! He is a great example for your company. I highly recommend this company for pest control.

I was chatting with a friend recently and recommended that she give Critter Tech a call. We had…read moretheir service for a number of years, until we moved and they did a fantastic job keeping the house free of pests. Every few weeks, they came out and sprayed the house and yard. There was never any chemical odor, just the results of having no crawling things that the desert climate is known for. Anyway, I recommend this company for their good service, and having a house that didn't have pests. They sprayed for fleas, scorpions, sewer roaches and spiders and we had none of them. I'm happy to recommend this company to my friends, they do what you hire them to do.

I walked out to check on the horses with the high winds last night and saw there was a rattlesnake…read morehanging out between the turnouts. I watched him while I figured out what to do. This was at 11:55 pm, I reached out to AZ wildlife solutions and spoke with Kevin. He was at my house by 12:10 (when he wasn't supposed to be working), swooped the little guy up and took him away. The peace of mind I was given was priceless, I'd recommend Kevin and Arizona Wildlife Solutions every time!

Northeast Mesa, where we live, is notorious for it's wildlife. It's great being around it, until it…read moretries to slither it's way into your home, which is exactly what happened to us. Turns out it was a Long-nosed snake ... completely harmless. Kevin helped us to identify the snake and really put my wife at ease. He was super friendly and willing to come quite a distance, even though it was later in the evening. Snake removal isn't exactly a high competition business, but Kevin was reasonably priced given the distance and time to make it out. I found him on Yelp, and recommend you call him first when something that's better off in the wild knocks on your door.

Casey and Nicole are the only people I call with anything and everything wildlife. They are such…read morewonderful people. They care about the wildlife and the customer. Casey was able to trap 2 elusive Racoons that were becoming a bit aggressive in my yard. He relocated these racoons and 1 rascally squirrel for me. He also helped with a bird that was caught in my kitchen vent. Most recently, Nicole assisted my parents by sealing areas on the roof where a bird got stuck in the vents at their home. We have had other experiences with hawks and ducks too! When they do catch the animal, they make sure to feed and get them healthy so that when they are relocated, the animals are in good health to survive in the wild. They are the Wildlife whisperers.

Based on reviews I called Casey a few days ago and he called back promptly. I was very impressed…read morewith his knowledge of my issue based on a picture I messaged to him. I had a "large" bird nest in a tree in the front yard of my home. Casey provided me a tentative quote I found to be fair and reasonable and explained he'd need to contact the office and that I should in turn expect a call by the next day. And as promised, Nicole called and must say that between the two I have rarely encountered such professional, honest and genuinely knowledgable people in all my years in business. Rob came out the following day and rang the front doorbell only after he had successfully removed the nest and knew exactly what species it was and was on his way with virtually no interruption whatsoever. Friendly, efficient and honest, fair market pricing. What else can a homeowner ask for these days? I highly recommend Fox Wildlife Services.

Great service call with Ethan today! Customer service exceeded expectations…read more Communication- check Professional - check Customer service - check check All done with great attitude and call dibs on him being our pest control tech! Thank you and Happy Holidays !

Drew and every single crew member at Eco Guard are priceless! I have been using this Vendor for…read morepest and weed control plus termite treatment for the past 5 years now and they never let me down. Ther quality service and pricing is irreplaceable. I highly recommend Eco Guard, they are simply the best!

Used them twice for pest issues. They are were able to resolve everything after a few sprays/visit…read morethe first time. The second time was a different pest issue. When they first sprayed I felt like the issue was more evident than before but we called again to let them know about our concerns and they came by to do it for free.

I found T2 Pest Services on Thumbtack (which I have now learned is not great for local businesses…read moreas they charge way too much to the business owners!). Chad called right away to address my Wasp/Hornet nest. He came out the same day and took care of my issue! I felt very comfortable! No sales pitch to sign a contract, but offered a plan (if I want, that I could cancel anytime). Still considering the plan but happy the Wasps are gone!

We've been using this company for our house in North Phoenix and they've been great. They always…read moreshow up when they say they will and give a quick heads-up call before arriving. They treated our place for ants and other bugs around the pool and it's made a big difference. Love that they guarantee their work for 30 days and will come back out if needed with no hassle. Good service and a solid value.

I originally left a review about Burns Pest Control and unfortunately my opinion has only gotten…read moreworse. I have since moved into an apartment that uses Orkin. The unit was treated before I moved in and even though I still saw roaches at first, an Orkin technician came back two weeks later and applied a gel treatment in the kitchen and bathroom. He explained that it disrupts the roaches' ability to reproduce and even left me nearly half a tube for follow up. The difference in service was night and day. Orkin was professional, thorough, and actually effective. Easily 10 out of 10 compared to Burns. What's frustrating is that Burns used to be a good company. When I was a kid in the early 2000s, a neighbor worked for them and my mom used their services regularly. Back then they had a solid reputation. Now it feels like poor management has completely run the company into the ground. I recently ran into someone who had done a few treatments at my old apartment I assume a now former Burns technician, at the airport where he now works as a janitor. We talked for a bit and he told me he was making barely over minimum wage while working for Burns. This is a job that involves applying pesticides and toxic chemicals that require state licensing in Arizona through the Department of Agriculture. These licenses require testing and ongoing compliance, yet technicians are paid like disposable labor. Yes while writing this I checked. Honestly I assumed pest control techs were making at least $25 an hour, especially considering customers pay monthly fees for service. Meanwhile this same person is now making around $22 an hour as an airport janitor, with better stability and less risk from chemicals I assume. Large companies like Orkin openly advertise higher starting pay (up to $24 ) for licensed technicians, which makes it very clear why people leave Burns. To the owner of Burns Pest Control, pay your employees a decent wage. If you want competent technicians who care about their work and your customers, you need to treat them like skilled professionals that they are, not minimum wage bodies. Until that changes, I cannot recommend this company to anyone. 0/10

Excellent. Prompt, under 30 minutes, knowledgeable, and efficient…read more We called on Sunday afternoon to take care of a bee issue that happened quickly inside our home and outside. We are very happy with the service, bees were gone quickly once they arrived. A+++

Terrible experience, we just had a swarm in a tree in our front yard. They quoted us $250 for…read moreextermination and checking all other places they could be around the property. He sprayed without telling us, and killed the bees, then all of a sudden a $700 bill was put in front of my face. Then to make it even better if there are hives on our roof he said, it would be $2200 to remove. All other companies I've contacted said this whole process including removal would be $500-$700 total. But the initial service would have just been $150-$300. DO NOT USE THIS COMPANY.

Had a beehive on the front porch and had a company removing the bees to relocate them. The next…read moredoor neighbor called ValleyPro and they came out to her address, then came to our address and drilled holes in our stucco and injected poison. All this without our permission. When we called this company and spoke to a jackass named Michael, he told us the bees were a nuisance and then got an attitude and hung up. After calling back, spoke to another idiot named Kendall when then denied ever doing the service! Needless to say, a police report has been filed for vandalism since they took it upon their ignorance to drill into my house. Invoice for work done is proof enough this company should be shut down. And yes, I clearly stated Michael is a jackass. Gets even better! After some digging, it turns out their license is currently suspended.

The reason I called this place was the ad said fast response within the hour. I had a huge killer…read morebeehive. And as I am allergic to bees needed it taken care of quickly. I was not quoted a price of $995. Imagine my surprise when the young man who was very nice. Inform me that the price after he had already completed a fraction of what needed to be done to get the bees removed!! As the bees have not been removed. And the bees are now more aggressive than they were before. After the young man killed the bees that were inside of the valve box by my front door is when he proceeded to tell me that the cost of it would be $995! And that he did not remove the hive nor did he eliminate my problem. He subsequently charged me $600 as opposed to the $$995. And did not take care of my problem. And now I have even more aggressive bees swarming my front door and myself and my grandchildren I am very displeased!!!!! Not satisfied at all even left the honeycomb behind very dissatisfied customer