Evo Seattle is my home store, and honestly, I'm just so grateful they're here. I've bought two sets…read moreof skis, two pairs of boots, and way too much outerwear and base layers here over the years, so I've spent a lot of time in the shop. The selection is huge, but it's really the people that keep me coming back. The shop team is awesome and they actually listen. If something isn't feeling right with your gear, they're super open to feedback and want to make it right. Matt, the shop manager, is the man. He's incredibly knowledgeable, responsive, and easy to work with. It makes a huge difference going into a season knowing your gear was handled by people who care. I also have to give a massive shoutout to Caesar, who helped me with a boot fit recently. I can't say enough good things about him. He sat there and listened to every single complaint I had about my old boots and didn't stop until we found the perfect pair. We tried on at least four different sets, and he was so patient through the whole process. What I appreciated most was how honest he was about the tradeoffs between different fits. He explained exactly what I should be looking for and how to adjust them on the fly. He moved me from a "beginner" comfort fit into a performance boot that feels worlds better on the snow. I really hope he's still there when I'm ready for my next pair, but honestly, with how good he is, he'll probably be running the company by then. Whether you're just starting out or you've been skiing for years, go to Evo. They have the perfect mix of being approachable but also knowing exactly what they're talking about.

Service is on point, the people here don't mess around, every interaction feels like they are…read morewilling to drop everything to take care of you, and that alone makes the experience amazing. Sure they have a awesome selection of ski related things, and we did just get new boots here, and rentals for the kiddo, and all that on top of the value, prices were great and while not the cheapest, if you actually go take your gear up even just a few times, it's honestly one of the best offers in the area. So, you need worry, the experts are here.

I came looking for a particular pair of shoes. They didn't have my size…read more I hadn't focused on the fact it is consignment and samples! There are so many samples and odd consignment items! Staff were very cheerful and upbeat. It is a bit crowded, and things crowded together yet they flow through the aisles and people with bright, connecting smiles. Genuine. There is a lot of top-of-the -line jackets and ski outfits. I found a secret place to park1!!

I came to Wonderland Gear Exchange to pick up a sample sale Outdoor Research rain jacket, gearing…read moreup for a possible move to Seattle (because, you know, rain). Little did I know, I'd also leave with the genius idea of consigning my Patagonia jacket! Who knew decluttering could feel this satisfying? The team here is incredibly friendly and helpful. The store itself? Absolutely delightful--a treasure trove for outdoor enthusiasts, minimalists, and anyone who appreciates a well-curated space. Plus, the consignment system is straightforward--they take a margin, but it's totally worth it for the experience and ease. Highly recommend popping in, whether you're looking to buy, sell, or just bask in the joy of sustainable shopping. Wonderland Gear Exchange has won a top spot on my list of favorite discoveries. Pro tip: make a reservation if you're going to send stuff for consignment

While heading to the Brooks Trailhead store, my friend spotted Black Diamond nearby so of course we…read morehad to check it out. I had recently misplaced my trekking poles, so I was researching replacements and looked at SEVERAL models here. Sean, the employee helping me, was extremely patient and helpful, answering all my questions (and there were many!) and even helping me compare the small differences between models. He also let me use my ExpertVoice pro deal, and on top of that, the poles I chose were on sale so I got some great savings. OF COURSE, I found my original poles two days later but that's ok because now I have an excellent backup pair :) The store had a great mix of climbing gear, apparel, and outdoor essentials, and the staff was fantastic!

Nice to have a solid gear shop in the area. Staff was friendly, had a better selection of gear than…read moreI was expecting.

Excellent customer service and overall experience with boot heat molding and new ski binding setup…read more The owner is friendly, welcoming and a good story teller. Also helped me measure and find the exact seat replacement I was looking for in store for my Specialized MTN bike! As My previous one was damaged during a small spill

Everyone here is super nice and friendly. They have bike repair and lots of ski stuff. I saw a kid…read moregetting fitted for skis. It's a small shop but worth the visit. Support this local biz!

Always a great experience at Tactics. Was helped by Taylor today and he broke down some board…read morebasics and mechanical differences. He helped me narrow down my options and know what to look for as I was doing my board shopping. And even though I couldn't find my size of choice I left feeling like I had a ton more wealth of knowledge. Every person in the store who's ever assisted me has always had impeccable customer service and always attempting to just help a friend out. Much appreciated! Oh and they're having some sweet Black Friday deals right now so I was bummed to not be able to purchase directly from them to support the business, but I'm just very short and it's hard in general to find my size.

joe was a fantastic help with my purchase today, chill shop, friendly staff. v accommodatingread more

A huge thank you to the guys at this store. After a miserable experience as an older female at not…read moreone but two REIs February 2026, I found not only what I needed but also very knowledgeable, thoughtful and helpful staff here. Not just in contrast to the terrible service at REI, but standing alone the Ascent staff walked the walk of accessibility, diversity and enjoyment of the outdoors for folks of all skills and abilities. Thanks guys!

Best customer service! Great selection for serious outdoor outfitting. Street Parking is difficult…read moreto find during restaurant hours-very limited. Reasonable prices for top-notch gear. Will was very helpful getting my wife fitted for a Snow Skills class on short notice; he had some great recommendations and was patient with her questions.

Huge REI store with an amazing selection and great service. They even offer 1 hour of free parking…read morefor customers -- which in Seattle is already a big win on its own. The store is one of the largest I've been to, and they truly carry everything you might need for outdoor activities. Staff members were friendly, approachable, and consistently helpful throughout the visit. Overall, a smooth and pleasant shopping experience with no complaints.

I had a great visit to the REI Flagship Store. I had no idea they have an actual ranger station…read moreinside the store, with real park rangers. Ranger David and Ranger Eric helped me find Washington State and national park passes for people with disabilities. I did not know they existed. It felt less like shopping and more like stepping into a gateway to adventure. I do not know of another retail store where they offer something like this. Now, if they really want to take it to the next level, they can harness me up and let me try the rock wall using my good leg. I would absolutely give it a shot.

I came in to rent skis for the day and had such a great experience. This place is seriously the…read morebest! The whole process was quick, easy, and super smooth from start to finish. Everyone working there is incredibly knowledgeable, experienced, and genuinely friendly, which made a huge difference. Charlie especially went above and beyond to make sure I had the perfect setup. He took the time to get everything dialed in just right, and you can tell he really cares about making sure people have a great time out on the mountain. I'll definitely be coming back and recommending this place to friends!

Heavy on skating, snowboarding, and disc golf gear & equipment. Lots of friendly employees to help…read more We were looking for more kid friendly equipment. The two choices for a basketball were $34.99 or $54.99 which didn't feel like resale. Bought a couple playground balls instead.

Most outdoor gear manufacturers offer only unisex glove sizing anymore, making it very difficult to…read morereplace my lost men's XL fleece gloves. I am an old woman with crippled arthritic hands that don' t fit into unisex gloves. Only bandanas and adjustable baseball caps should be unisex! I spent many many hours calling stores and shopping on line. Finally, when I isited Mtn Gear near U Village, the owner pulled out a pair of lightweight Black Diamond gloves that fit my hands perfectly! I was delighted and will be back again.

This shop has a really cool take on outdoor gear!…read more So most everything in the shop you can BUY, DEMO, or RENT. The prices for the rent and demo items seemed totally reasonable, and if you like the item after you demo, they just put that towards your purchase. One thing I noticed as well is they are clearly carrying high-quality items and nothing less. Brands like: NEMO, Black Diamond, Jetboil, Helly Hansen, etc. Friendly and no pressure staff too!

I have been coming for over 20 yrs…read more I just tried to remove a review from 2008 which reflected how busy staff is-not great review. It is so far in past- the yelp robot also removed the other 5 star reviews of Big % I had written including one in 2020 when covid was locking everyone down and they carefully kept open supplying weights and other workout items so people can remain sane and healthy. I am currently on a shoe hunt- I shop her eoften-- the staff are so thoughtful and kind. Thank you

Great value for the most part. In a not so great neighborhood. Felt a bit unsafe. Customer service…read morewas amazing they were really helpful and good.