Had the glass replaced on my 11" iPad Pro. I dropped it and then stepped in on it. But, I was told…read moreno problem. Two people ahead of me. Was invited to grab a soda and hang out until he was ready for me. Got to work on the glass. Work was done right in front of me and very quickly and efficiently. Not in a he business of breaking expensive electronics, but price seemed fair. Overall a great experience and an even better conversation. Until next time my friend. Ricardo

Shakeel is the best. Sent a repair quote request and he responded promptly…read more He has taken care of my phones through the years (Nexus 4, iPhone 6 and 10, and, today, a Pixel 7 Pro) and has exceeded my expectations every time. He's straightforward, and fair. Hard to find in business operators these days. I was in and out of the office in 15 minutes. Thank you, Shakeel. Many blessings to you and your family.

Quick, timely service that restored the phone like new, and at a fair price. They were very easy to…read moredeal with

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.

It said open till 6pm on Sunday went there 4pm and it's close .... That's suck. If u guys not ganna…read morework on the business hour plz don't post it out

Great customer services! Gerardo, District Manager, is very Kind, friendly, and professional! Make…read morethings simple! Location is easy to find.

BayCell is impressive for so many reasons:…read more * considerate communication * amazing prices * immediate turnaround for fixing my vintage iPad in less than 24 hours * their pick-up and delivery system Whilst I had various options through using Yelp, I decided to look into all of my choices.... and I am so happy that I chose BayCell because they truly provided EVERYTHING I needed. I did not think my vintage iPad with the broken charging port could be fixed so quickly, and BayCell blew my mind with how well their service is in all of the aspects. I highly recommend BayCell and my only wish is that I could have tipped them more $$$ for being so amazing at their job. They deserve it!

My son's Nintendo Switch stopped working unexpectedly, so I reached out for help. They responded…read morealmost immediately, came to my workplace to pick it up and run diagnostics, and kept me informed throughout the process. When they determined it needed further examination, they took it with them, completed the repair quickly, and even delivered it back to my office. Outstanding service from start to finish! I highly recommend them!

These guys are the best! They have gone over and beyond to help me over the years…read more After quite a negative experience with a major cell phone carrier I found Platinum Wireless and I'm regretful I didn't try them earlier. On one of my lines I'm now paying for a month what I was paying for a year.

I had my phone screen fixed by them on multiple occasions and they have always been swift with…read moreservice. Fair prices and nice people! I had unknowingly received a small discount and I thought they gave me too much change back Once again, thank you!

I needed support after buying a new phone. I called for advice.The person that answered identified…read morethat he was the manager. All I want was help in configuring the new phone. I am a senior citizen . I was told he was not trained to help to answer tech question. He was rude disrespectful. calling T mobile the problem was solved in 5 minute. The staff in general is excellent but beware of the managment.

DO NOT GO TO THIS LOCATION. They will try their absolute hardest to sell you "free tablets" and…read morewhen you decline how many times.. you will go to a corporate store and find out they added two tablets w/o permission. (Story time) I went to just add a line & get a new phone for my mom. I wanted to transfer her metro # to T-Mobile since it's under the same company now. (Go figure right?) ANDREA from the start was quoting me outrageous numbers w/ these "two free tablets". It went from $60 w/ just the iPhone to $320 since the tablets were including taxes? How did it jump $250+ for the taxes and tablets that weren't even Apple. I declined because I know these tablets aren't really free. Fast forward I decided to get my mom an iPhone but here she goes again try to upsell me w/ cases, screen protector & a charger. I declined but she kept bugging so I know these workers work on commission I gave in but had her adjust the prices. When we completed the transaction she said my mother's metro # takes about 24 hrs to transfer... that didn't sit well w/ me. How does it take that long when there under the same umbrella.. I asked the manager and he straight BS'd saying some reason Verizon is instant I left the store but my moms # still didn't transfer and I had a gut feeling something was wrong. My moms # is so important my brother is disabled and all his appointments/therapy is connected to that # she's had for 30+ years. So I jst called T-Mobile @ Serramonte just to ease my mind. They checked on the transfer and they told me there was an error and the worker should've checked. At 8:15pm I rushed to the Serramonte store to try to fix it. & guess what else Andrea did... upon checking my account she added two tablet lines after I already told her no. The tmobile expert graciously helped me through it all.. taking off the 2 tablet lines I never got, transferred the metro # that took minutes because Andrea didn't check. the tmobile location at Tanforan is a third party & they will try there hardest to upsell you. STRAIGHT SCAMMERS DO NOT GO HERE. I included the quotes Andrea gave me.. if you take a look @ monthly payment this number is wrong $291 is not my monthly payments it's $245. She quoted me $372 w/ the new iPhone. Turns out my monthly payment is actually $301 W/ the new iPhone. She hid the two tablets in the differences STRAIGHT SCAMMERS DO NOT GO HERE. They will add lines & tablets w/o your knowledge. Always go to a corporate store!!!!!

New wireless and smoke shop in Daly City, looking good. iPhone, iPad repair available here…read morerecommended.

From the owner: Smoke shop , e cigarettes, vapes , and more . We fix iPhones and iPads. read more

Shout out Mauricio!…read more We brought in a nearly 20 year old MacBook that looked like it got hit by a Scud Missile. It was bad! The MacBook wouldn't turn on, was literally falling apart. Had data, files and photos that I needed. Happy to say he solved my problems. Saved the hard drive, cloned to a donor MacBook...all was preserved. Quick turnaround, fair pricing, very calm, friendly, clear communication. He's a pro. Give this man a raise! Thanks, Mauricio.

They were technically adept, they gave me options and kept me informed throughout the project.read more

I reached out through yelp and was quoted $120 cash for a screen replacement. Which was much lower…read morethan other places I've reached out to. The only thing is there is no product guarantee. This is explained prior to receiving/paying for service. But the reviews and past customer happiest led me to come here. I was also told I would be given the opportunity to test the screen before paying to ensure I was satisfied. Located in Westlake, once you get to the front door of the building it's a short easy walk up upstairs and it's the first office on the right. I signed in, he told me a few housekeeping things to be mindful of after the phone gets repaired. I dropped off the phone and it took no longer than 15 minutes. The screen worked great! Very responsive and felt like a brand new phone. I tested it and happily paid. I would not hesitate recommending people to come here for iPhone repairs. Easy consultation, fast service and good communication.

I met with Khan today less than an hour before closing and he was able to take me in and fix my…read moreiPhone screen in less than 10 minutes. He was very kind and made sure that I understood the process and any subsequent notifications that may happen after I get a screen replacement from a non-Apple provider, which are temporary and harmless. He also let me check for dead spots on my phone just in case. TLDR: very helpful and detail-oriented, would highly recommend!

Not the best place…read more My phone back screen was cracked so I came here to get it replaced. It was about $200 to get the screen changed. I got it changed and came back a few days later because I dropped it. I didn't even drop it that hard and the screen still managed to crack. I had to pay again to get it replaced. When I received the phone back, they cracked my camera lens.... I confronted them and they said they didn't do that. Thankfully I took pictures prior to the service and I showed him that it wasn't cracked when I dropped it off. They eventually replaced it for free but didn't even own up to their mistake and got petty. Few months past and the screen cracked even worse. I know I shouldn't be dropping my phone but it happens. At the same time, I shouldn't have to be paying so much money for bad quality. I wouldn't come here again...

Went in with a Ipad that was not charging and the girl assisted me asap and later found out it was…read morethe cable. Very helpful