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    Cricket Wireless Authorized Retailer

    3.2 (6 reviews)
    Closed 11:00 am - 6:00 pm

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    5 years ago

    Great Customer Service and Knowledgeable, got a great deal on an 2 IPhone SE switching my 2 lines from Metro! Thank you!

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    Target

    Target

    3.2(280 reviews)
    0.1 mi
    $$

    I was looking in Grossmont Target for Hershey's milk chocolate Kisses the Saturday before Easter…read moreSunday. Not my most sensibly timed errand, to go looking for chocolate the day before everyone goes to Easter Egg Hunt parties where everyone who is sensible has, several days ago, already bought up all the chocolate in Target. Fortunately for me I found a Target employee called Freddy who searched the usual shelves for Hershey's Kisses with out any luck. Then he said wait a moment I will look in the carts in the store room. He found a Party size bag. So very kind of him. He was my life saver, Thank you so very much Freddy.

    I actually Love this Target, 2 floors. It's my favorite Target in San Diego. It's in a nice…read moreshopping center, plenty of parking. If you can't find parking in the front part of the lot they have a double parking garage on the back side. The parking area overall is pretty well maintained and I'm always able to find a cart. The staff here are overall great. In the four years I've come to this Target I haven't had a bad experience. Even the staff in the Starbucks inside the store have good customer service skills. Also the store is clean. The bathroom continues to need some work but it's gotten better. What really needs fixing is the escalator haha. It's pretty easy to find stuff here. Target drive up is pretty great here. Normally I find what I need they stay pretty well stocked.

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    Target
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    Best Buy - El Cajon - Emerge into the Metaverse

    Best Buy - El Cajon

    2.5(327 reviews)
    3.4 mi
    $$

    We went here after leaving Home Depot with a refund on a microwave that they ordered , had on…read moredisplay but no longer carried so into Best Buy we went . Let me tell you ... they may be a little higher on some appliances, but they definitely have a big selection ! And for those coffee lovers out there , you have to see their selection of coffee/espresso machines ! Anyways , Ms. Rhonda helped us out ! They had the microwave we originally wanted , gave us $20 off , and it will be here in a week ! No delivery charge either , unlike Home Depot where you pay $39 to have something delivered but can't pick it up from the store . Me. Rhonda was friendly and knowledgeable! I would recommend asking for her when you go in ! Anyways , can't wait to get our microwave! Thanks for the help !

    Terrible experience at this Best Buy. I brought my young son in to buy a Pokémon product and was…read moretold that kids are not allowed to purchase Pokémon. While we were still in the store, we watched other families buy the same product--including a 10-year-old child--and saw people looping back to rebuy. The policy was clearly inconsistent. When we questioned it, the manager mocked adults for buying Pokémon while at the same time refusing to sell Pokémon to kids, which made no sense at all. The situation escalated further when he told us to "get the F out of the store" in front of my child. Completely unprofessional and inappropriate. I followed up afterward and received only a generic response about an "internal review," with no real accountability. I usually like Best Buy, but this location seriously failed in customer service and basic judgment--especially with kids involved.

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    Best Buy - El Cajon - Frame TV

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    Best Buy - El Cajon - Come check out our Meta Quest 2 display

    Come check out our Meta Quest 2 display

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    Verizon

    Verizon

    2.4(288 reviews)
    0.0 mi
    $$$$

    I am writing to recommend Angel Martinez at the Verizon Store located at 5500 Grossmont…read more On Tuesday, February 2, 2026, I called Verizon Technical Support for assistance in removing the biometric option on my device. The technician guided me through several steps until we reached the point where I needed to enter my password--a password I had not used since purchasing the device. After three unsuccessful attempts, I was locked out, and the ordeal began. I spent hours on the phone with Verizon that day, speaking with several customer service representatives who twice directed me to the store for help. I followed their instructions, but without success. By the end of the day, I agreed to perform a manufacturer reset, even at the risk of losing data. Unfortunately, this did not resolve the issue. For all of Tuesday and Wednesday, I was without a functioning phone and unable to access my work applications, which require two step authentication. By Wednesday evening, I resorted to using an old device and was ready to give up on my newer, locked phone entirely. On Saturday, I contacted Verizon again. After another unsuccessful attempt by the technician to unlock the device remotely, I was asked--yet again--to return to the store. This was my third visit in four days, and by then I felt embarrassed even walking in. Still determined to get rid of the phone, I signed in and waited. The wait was long and excruciating. Finally, I was assisted by an employee named Angel Martinez. Some people truly live up to their name--Angel certainly did. He patiently troubleshot the locked device. The process was long, but he remained calm, focused, and persistent even smiling, working step by step until he finally restored my device to normal. He brought a smile back to my face--and to my wife's as well. If you visit the Verizon Store at 5500 Grossmont, please say hello to Angel. He is exceptional.

    I wish I could give zero. They are rude and the wait is long, even if you made an appointment.read more

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    Verizon

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    Cricket Wireless Authorized Retailer - mobilephones - Updated May 2026

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