Everything went well thanks to a top notch, well informed, skilled technician "Levi" HIGHLY…read moreRECOMMENDED ! 5 STARS ! (Not 4) He gave me an accurate estimate to replace my TOUCHSCREEN on my "antique" iPhone 11, buying me a couple more years with my somewhat obsolete device. No fast-taking "mumbo-jumbo" just a polite, concise explanation and an efficient repair, why is this so rare these days ? Maybe I can't get ALL THE NEGATIVE CAR REPAIR EXPERIENCES erased from my brain, maybe that's it ? A little tricky to find their small but well-organized store, think Chick-fil-A near Super Target, South Square, Durham NC. Their "CPR Red Cross" sign is small, their location is in the inner corner of a small 'mini-mall' next to a Middle Eastern grocery. Once you find it the first time, it's easy to get to. You realize that the repair shops in the BIG MALLS like Southpoint are going to have to charge you more, don't you ? Their 'overhead' is way higher than a modest location like CPR. I'm EMT~Paramedic so I like the name and play on words.

Would definitely recommend for data recovery. I had an external hard drive that was not working…read morethat contained a lot of important files and information. Other places were going to charge over $300 for the job to be done. CPR was able to restore all the files and provide a flashdrive (free of charge) all for under $150. The best part was that it only took half a day from the time I dropped off the hard drive to when I arrived to pick everything up.

These people shouldn't be allowed to charge for their work. They use to be a good place to go to,…read morenow, definitely NOT!!!! How do you fix someone's phone and NOT put their SIM card back in? How do you tell the person that got screwed over, paid 75 for a service, that they have to drive for an hour to pick up their SIM card that the EMPLOYEE CARELESSLY didn't put back into the phone, "oh my fault" AND GIVE THEM A RANDOM SIM CARD WHEN THEY COME TO THE STORE PREVENTING THEM FROM HAVING SERVICE. Now, having to pay additional money to drive to their service providers store to pay for another SIM card.. What can I say, if you wanna be screwed over, lose money, and get your phone back damaged, then by all means..... go to this place. If you want it done right, FIND ANOTHER STORE

Broke my iPhone 14 Pro Max's motherboard when fixing my backscreen. The screen itself was okay but…read morethey did not take their time with gluing it back together and it popped off completely after a week. I will say it was a cheap place to try to get it fixed but you definitely get what you paid for.

I cracked my screen and tool my phone to two different locations While I was visiting Durham, NC…read more The first one attempted to rip me off. The second one had me to prepay, wait 2 days, and the part never arrived. I took my cell phone to Cell Fixx on Glenn School road in Durham NC. Fabien fixed my phone within an hour!!! I was very satisfied with the service.

I wish o could give NO STARS. Tried to ask a question and…read morethe employee talk derogatory and down to me. Telling me that I have no understanding of cell phone and of the working. I started to leave and he talk to the next customer on he never likes people like me in his store. I say is my first time. His comment back was "is yours last I'm calling the police. I have your plate number a filing you can't nor return to these store (as he pointed to the strip and Walmart) i went to Verizon at the other end of the strip mall and got 100% excellent service being a customer there. I would NEVER RETURN and never recommend.

No longer a viable option for any work in my house!…read more My first mistake was trying to save 50$ by using Puls, and my 2nd mistake was using them a 2nd time. Fortunately they are very responsive and on time, unfortunately they come ill prepared. The tech showed up not only alone, but he was expecting us to help remove the old 75 inch TV from the wall and help hang the new one. Isn't this the point in paying them to perform all the work, what if the homeowner was elderly and / or unable to help? This install would not have happened. To add to our dissatisfaction, the installer failed to bother cleaning up the sheet rock dust left from adjusting the mounting bracket on the other TV and then ended up damaging our custom cut fireplace leather granite piece, as well as the fire place screen when he dropped a bracket from the TV mount. But even more disturbing was the fact he cleaned the area afterwards and left without saying a word, as if nothing ever happened. So at the end of the day we saved no money on this install, as a matter of fact we LOST money and now have to fix the damages to our house. Even more reaffirming this venture with Puls was a total mistake, they looked into the complaint and sided with the installer even after he blatantly lied about what he dropped and the fact it caused no damage. All future work like this will done by the big box retailer to ensure there is accountability in the event anything like this happens again.

These guys said they were coming out. They sent an email they are on the way…read more No phone call, no emails nothing... just never showed.

I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

I had an excellent phone repair experience at Repair Zone today. I needed a screen replacement and…read moreYarid did an incredible job in ~30min, not only with the repair, but fully explaining all that was involved with the repair. Very high quality service - repair and cost. I highly recommend going here for phone repairs.