So my mom lost her device/phone. My husband and I bought…read moreher a new phone and when trying to Activate the new phone but what I was told on the phone from T-Mobile was that I needed the porting information to keep my mom's number from Metro Pcs, so I kept calling and they said I had to go in person with my mom since she's the account holder to the corporate store at Metro Pcs so that's what we did and then, once at the corporate store, which is this location on Kings Highway in Cherry Hill, they were super helpful everyone there rallied around my mom and did everything they could to help us they were wonderful and very professional however, we needed to make a call to get the transport pin and the account was not bypassed yet however, the manager kept saying how he could not help us so then I asked for another manager on the phone and the manager on the phone transferred to his manager and then he put me on hold for about 45 minutes, and when he came back to let me know an update, he talked over me and would not listen and kept telling me that I need to listen to him, and was very snarky and very rude however, I am at the end of the call. Spoke to Tony who is supposed to be a manager and he kept talking over me and told me that it's now my turn to listen and his eye ID number is 500746 so I just wanna make you aware in case you need to call Metro Pcs because they have horrendous customer service from management on the phone. Everybody in the corporate store was fantastic and super helpful, so I wanted to let you know that Yair and the other management and staff were amazing and super helpful and I just wanted to make you aware of this.

Horrible customer care and they do not have a corporate phone number since it is owned by T-Mobile…read more It is a decently priced company (Metro) but you get what you pay for. For the past 2 days my phone has showed that it has no service even though I am on an unlimited family plan. Metro stores are also horrible and when you go in to upgrade your current phone, don't be surprised if they sell you a downgrade of your current phone, this is what happened to me. My 'new' phone doesn't even have 5G coverage and is slow as molasses. I suggest you check out Verizon or any other company except T-Mobile or Metro. T-Mobile will charge you an arm, leg, and torso for their cellphone coverage bills.

I had to get a new phone while in Jersey. This place was horrible. First I had the most unhelpful…read moreIndian man who was incredibly rude and just wanted to get rid of me. The next day I had a similar experience picking up my phone and getting it ready. Horrible experience. Would never go back.

Super unimpressed…read more FIRST, we get there, and although the hours on the door say 8pm, and besides the fact that there were 4 employees there, they stated that they were closing at 5 due to "lack of staff." Second, you check in on their little system, then stand around and wait. I was told there were 4 people ahead of me, so I asked if they send you a text when you're next or whatever, and they told me no. So, we just stood around for 25 minutes while they handled the other customers. Third, no one here knew what the fuck they were talking about. They checked my account, found out I had the $17 a month phone protection package, then told me that it was "about $125" to fix my screen. (This information formed my opinion to just upgrade, which is probably what they wanted anyway....but more on this in a second...) I found out later, through my own damn research of reading the fine print, that my repair would have only been $29. NOT "about $125." About that upgrade.....before I came in to the store, I checked online to see what was available to me, and ONLINE, Verizon said they would offer me "$425" for my DAMAGED phone, if I upgraded to an iphone 12. (I didn't see an option to go for a 13). But, when I went to the store, they said they would give me "$51 for the phone outright, or $100 for an upgrade to iphone 12, or $300 for an upgrade to iphone 13." I told him about the online price, (complete with screen shots), and he was like, "well.....uh....do that. Yeah, I can't offer that here." SO, we leave, and I go home to do the damn upgrade myself, and when I inquired ONLINE about an upgrade to an iphone 13, they gave me EIGHT. HUNDRED. DOLLARS. WTF was the store talking about? They were going to, AT MOST, give me $500 LESS than that.....after OVERcharging me about $100 for a repair that I had insurance for. One dude had 3D glasses on as his all day glasses. The "manager" was more concerned with locking up the phones in the safe than she was with helping anyone standing around waiting to be helped. The protein bro that WAS initially helpful, wrapped up with a customer, then went to the back for a GOOD 20 minutes, leaving me with employee #4, who gave us a hard time because the account is under my wifes maiden name, and he wouldn't help us until we produced SOMETHING with that name on it. A complete and utter waste of time coming here, and I got off lucky. At BEST I would've been overcharged $100 for a repair, and at worst, would've left $500 on the table for a trade in. Just terrible.

Although it's too early to upgrade to the iPhone 15 - boooo - Dionne who helped me out, was…read morestellar. She gave me the low down on my options and was very helpful and creative. Bonus points for being a fellow happy face collector :)

Stay away from this store. When you upgrade a phone they add on all the extras and don't tell…read moreyou. They lie to you while he has a smile on his face. Never go back to this store.

Walked in and was immediately greeted, attended a free iphone class. It's challenging for…read moreinstructors as no two phones were the same, but he handled it well. I learned a lot He encouraged to return if we wanted to learn more. There was a TV screen which enhanced the process. No hard sell on Apple products

I am having issues with a year old Apple phone. with out even looking at the phone , it was a…read moreVerizon issue and then it was a grid issue! I proved that it was not and was told next available appt was two days away. Thats with apple care also ! they only want sales not to help you when the phones don't work. go Samsung and go galaxy,

They fixed my phone in 15 minutes and did such a great job. Fastest service I've had. Would…read moredefinitely recommend.

After taking it here to repair my shattered screen, my phone would scroll by itself and sometimes…read moreit would not respond to touch. There were times I couldn't even unlock it. I will have to pay to have it re-repaired now. Infuriating. Save your money and go somewhere Apple certified.

Who works there is a total scammer. They fixed my son's Xbox on June 18 and I brought it there…read moretoday on August 16 to be fixed again because it was no longer working. When I paid $106 the first time he told me it came with a warranty for three months. He then today told me that it was almost 3 months, but when I pointed out to him on a calendar that it was barely 2 months, he told me it was from where and tear on the HDMI port. I think it was very mediocre work done the first time causing it to have another issue. He should have fixed it again for free or at least half price and didn't. My recommendation is to steer clear. I think he does Shawty work so that you have to come back to him because he claims he has a warranty buyer beware.

I would leave six stars if I could. ran my phone through the washing machine and was sure it was…read moredead. Emil quickly diagnosed it and cleaned and repaired it to like new condition. made sure every function worked before he let me go. price was reasonable and service was excellent. can't wait for my phone to break again so I can return. that's how good my experience was.

I was there the better part of 45 minutes but got my internet connection all juiced up again. They…read morecommunicate quickly and handled perhaps quite literally 30 to 50 customers in the 45 minutes I was there. They would have had 5 stars from me, but I waited 3rd in line for 1/2 hour as the two customers ahead of me told their life story. After it was my turn? I realized others waiting as they heard some of my life story. So I finished up and am back to wi-fi super high speed internet on the go! When a few more pay checks roll around, I will be stylin' with a higher end phone and the internet plugged right into my wall of my room. Can you hear me now? Good!

Another great experience on 3/15/26 at this Verizon company store in Mt Laurel, NJ. I was helped…read morethis time by Shy. He is very knowledgeable and kind, especially in the way he explains things. I was having a hard time grasping the issue with my phone line, but he patiently explained it in different ways until I understood. Sky also helped me understand the protection plan and how it's actually layered so you can save money by buying only the parts you want. I didn't even know this was an option. I've asked Customer Support about the high cost of the protection plan many times but no one ever told me about the tiered options. I'll be saving a lot of money. Thanks, Shy and Verizon.

Steve was excellent. My son has been complaining about his charger port for weeks wanting a new…read morephone. Steve removed a large ball of lint that had accumulated in the port and now it works fine. He replaced the battery in my iPhone 6 Plus. It had only been working at half of its original capacity. He didn't even charge for my son's phone and we were out of there in less than 20 minutes for $30. Now we can hold out for the new iPhones and not have to purchase off-season. Thanks again Steve! New phone/new review. Steve replace a cracked screen (first time shattered for me) on my iPhone a 8+ and updated the battery since I'm 2 1/2 years in on this phone. Phone looks and acts like new. PS the aux cable to my car stereo now works again too !!! (It stopped working after the fall/drop). Steve is the best at this stuff and his prices are more than reasonable.

Steve is always so nice so quick and super affordable. He handles my phone with care every single…read moretime which is why I've been a repeat customer for years. Nowhere else can you get this level of fast quality service.

Great price and even better service! My Ps5's hdmi-port needed to be replaced and Baran was very…read moreknowledgeable and communicates everything from the pricing, to the timeline, and about the work he did. Fantastic job, definitely recommend if you're having any sort of console trouble, not just PlayStation and retro too.

From the owner: Cell phone,tablet,computer,game console or motherboard issue, we are equipped to handle it all with…read moreprecision. As the owner and technician, I am dedicated to providing unparalleled service, ensuring your devices are restored to optimal functionality quickly and efficiently.If you have any question you can call,email,text or visit GadgetSolutions today!

Mediocre "Wallyword."…read more The nice cashier a stone's throw from the self check out area we were about to wait in, happily took us to rubberneck the crazy line. I thanked her, and said "they're slow" (meaning the customers in self check out) and she said "yes I'd be in trouble if I were" and showed me on her work cell "thingy" that our transaction was too slow and she got a literal thumb's down! Pressure at THIS job?!! Are you serious - WALMART cashiers?!!! And did this JUST start? Normally the lines are super slow w/ a lack of (slow) cashiers, with seemingly no care or recourse for their lack of interest / customers OR speed! I got cute Hershey Valentines for my kids that I was happy with. All else was the usual "lovely" status quo. Hey, this reminds me that I haven't gone on "People of Walmart" for a while and I sure do need a laugh!

I stopped in this location on a whim during a road trip between NJ and Delaware. Despite the huge…read morespace, it's a little outdated. Perhaps, I arrived when the staff was on break because the store was pretty much empty. I was able to get what I intended and self-checkout was a breeze. Convenience for the win!