I walked in looking for audio magazines and just felt pulled into the space. Beautiful layout, really nice equipment, and the service is just great. I'll definitely be back soon for advice and purchase of new home audio. Definitely recommend at least a visit so that you can see for yourself. read more

Great place, with excellent high-end equipment. Dave was able to send out crews to our NJ, VA, and NY homes for installs, so we had a trusted bunch get the job done correctly the first time. Love the VPI and B&W loudspeaker pairings that were recommended, and the drop-dead look their architect came up with for our home theatres. Yeah, they actually have an architect who knows how to seamlessly integrate into existing surroundings. Even my wife is getting into movies now, so I can blast my soundtracks from The Fall of Western Civilization, which I produced! read more

I have visited this store and I got the same experience! They make you feel like your bothering them and if they think or know your not ready to make a purchase they will start to blow you off! I think they even told me to go and do some research and then come back. Definitely A-holes!!! There are better places to go in the area and I would not recommend HiFi Sales in Cherry Hill to anyone! They are only concerned about your money! Trust me it is the truth!!! I have been to many of these stores and I've been treated better! Better options below and I have been to all of them. I would recommend Hi-Fi House or Overture in DE. Or Quest for Sound in Bristol, PA. read more

HiFi installed our Sonos included wired/wireless speakers and outdoor speakers. The installation was great. Its been a few years since the installation and obviously things don't work for various reasons. This is where the disappointment begins. In my humble opinion, they are not focused on the service aspect of it. It feels painful to have to go through the sales team to hope to have a service person come out to look over the issues. I always feel as if I'm going to the principal's office - ouch! read more

I dislike writing negative reviews. In this case however it is justified. I had purchased a set of B&W speakers from HiFi sales a few years back and it was a less then stellar experience then. I try to keep an open mind with retailers and experiences though I had yet another disappointing experience yesterday. I am in the market for some new bookshelf speakers and perhaps a new integrated amplifier, nothing special though this could be a significant investment for most people. I spoke with a salesman yesterday and I immediately felt like I was being treated like the bargain basement shopper. With that said, I was looking at $3,000 and up speakers. I feel that price does not matter and everyone should be treated fairly and respectfully. This establishment sizes up customers and if you aren't ready to drop 10-20K on an in home install or something of that nature, you are quickly ignored. Why does audio/video shopping experiences need to be a snob affair? There is no need for these types of attitudes with any budget or customer. I am highly disappointed and I do not deserve to be treated poorly, especially when I am coming to a business ready to make a purchase and build a relationship with the dealer. The problem with audio/video shopping is that in most cases you need to go to a dealer to hear or see what you are potentially going to purchase, especially considering some items have a high purchase price. I did not convey my feelings to the salesman because it is a waste of time. Unfortunately for this business they lost out on a potential sale as well as negative reviews I will share with my friends and family. Finally I would like to say in a kind way that I am fortunate and I have the ability to purchase decent high end audio/video equipment. You never know who your next customer is, their situation, financial circumstances or budget. Well I hope that this helps others when looking for a HiFi dealer. I strongly do not recommend this company. Thanks for taking the time to read my review. JC read more

Awesome and helpful staff. Came in with only a vague idea of what I was looking for. These guys found the perfect solution and I'm incredibly satisfied with how everything they helped me with turned out. Would recommend to anyone else looking for some good high end audio equipment. read more

I've been dealing with this store for more than 15 years and nothing has changed. Quality service and advice along with a good selection of equipment. The staff is knowledgeable and always willing to help. read more

I moved to Cherry Hill recently with only a pair of speakers from my old home. Hi-Fi Sales set me up with a new OLED TV, receiver, blue-ray player, universal remote, and a wall-mounted cabinet. Before I bought anything, they came out to my new home to better understand my needs and verify that installation would work out the way I had hoped. Best of all, Hi-Fi Sales accommodated my schedule, sending out two highly professional technicians on a Sunday to install my system. I've had the gear they recommended and installed for several months now, and it's just terrific. Really glad I decided to work with these folks. read more

Great pre and post sales support. Very knowledgeable and clean quick reliable installation.

I first visited HiFi Sales last month whilst looking for an Epson 3D projector and while I had come to visit the store for 30 minutes, my trip turned into a 2 hour visit because the person I worked with, Joe A. was good enough to show me all your different rooms and answer my questions. However I was also made to wait for your 3D glasses to be found and then charged up as I sat in your first room ( the one with the Epson 6020). On this visit Joe was extremely friendly and polite and encouraged me to become one of your many life long customers. I visited your store today and to say that I got the most disastrous service I have ever been given is an understatement. I would have probably got a better service at the Drive in at Mc Donalds. For any of you reading this, I will elaborate: I called in today, as I had had a good experience the first time around and figuired i would give the store another shot to see if they had the projector screen i was looking for. I spoke with an extremely nice gentleman who spent a couple of minutes on the phone with me politely explaining the different types of screens and the difference in gain etc. We then agreed it was best to continue the conversation in person at the store as at this point a visual demonstration would be the best way to clarify the differences and also determine the price point for the product. On reaching the store, I came across Joe A. , it has been about a month and he asked me what I ended up doing with projector situation. I Politely explained to him that I bought the projector from a different vendor as I was offered the projector at a far better price. At that point joe's entire attitude with me changed, it went from being polite and friendly to hostile and verging on rude. He told me that instead of coming to the store, I was better off doing my research online, even though it was suggested by the person i spoke to to come in. He hinted at the fact that he did not want to waste his time with me today and when i insisted that I made a long trip and wished to see what I was promised, told me that, and i quote " this is not a school, free of tuition", then went on to ask another much politer store representative if he was the one that spoke with me and found the book of screen materials he said he had never seen before. While he was asking the other representative about the location of the book with screen materials, he made sure to mention that I did not purchase the projector from them the last time as I found a better price at another place. I was very taken aback at the rudeness and when I mentioned that it was not relevant , he corrected me telling me that it is in fact absolutely relevant that I never bought the prior item from them as well. I was then given a book with the material and he walked off to tend to another customer. My girlfriend who was witness to the entire episode was absolutely horrified. This store is well stocked and i have spoken to some polite people at the store, however after todays experience I am letting people know about my experience and I would ask you to think twice, about this. The last time I checked, I was under the impression that a business had the best intentions for their customers not themselves. I am sad to say i went there with the sufficient funds to make the purchase right there today and only went back because i walked away with a good experience the last time. however after seeing this side to Joe, neither would i do business with them , nor recommend it to any of my friends. I am sure life will go on as usual and nothing will change, but that is the point my friends. Just give it some thought and good luck! read more

Great customer service. From when we were shopping for a TV to put in our Family room. We had one on one consultation and presentation to the time it was installed and every time we had an issue with the TV (because my husband and I are pretty low tech), Hi-Fi has been there for us. read more

I recently purchased equipment to outfit my basement theatre. I decided to go to Hi-Fi Sales instead of one of the big electronic chains because I wanted expert advice, support, and fair prices for high end components. I was not disappointed in their customer service one bit. Nick was amazing. He put on a movie for my son to watch while he showed me numerous components. He stopped by my house to give me advice and tips for speaker placement and installation. When he delivered the equipment he helped me unpack it and set some of the basics up at no extra charge. There was a mixup in equipment that was delivered but he dropped off the replacement the next night. And he always answers my questions quickly and thoroughly. I would highly recommend Hi-Fi Sales to anyone interested in purchasing a/v equipment. read more

Purchased product (Epson 3D projector, surround sound speakers) in April 2013 and was told it would be delivered to my home in a week to 2 weeks. Three weeks later I called the store to see what happened with the delivery and was told that two of the floor standing speakers were on back order and wouldn't arrive for another 2 weeks. I asked why no one had bothered to call...they apologized and assured me the speakers would arrive in two weeks. It is now June 2 months later...I have NEVER received a courtesy call and have not received my merchandise. I called today to ask for a full refund and was told someone would have to call me back. Don't let the showroom fool you...it is beautiful but the service is abysmal. read more

I've been working with HiFi Sales for over 15 years. They have provided equipment and installation help in both of my houses. You won't find a better group of advisers and installers anywhere. Dave and George, the owners, are hands on and make sure you are satisfied. They also installed my security camera system at my business which has been a great addition to my security system. Their installers do meticulous work with wiring and installation. I couldn't be happier. These guys are top notch! I give them my highest recommendation for anything having to do with audio/visual, security and system integration. read more