Made an appt. to get a ring doorbell hardwired & the communication/responsiveness started off…read morestrong! This also was a referral from a friend who previously used the business for tv mounting. Was able to exchange info, make $75 deposit, & schedule for the following Saturday. Saturday came & was contacted to see if it could be moved to Sunday due to a scheduling conflict. I agreed & Shaun arrived Sunday but was unable to complete service due to not having the correct part. He ordered part from Amazon and assured it would be sent Wednesday & he would return. Wednesday came and I reached out since I did not receive a package. He assured it would be there by 8pm and he'd follow up. I reached back out the next day and never received a response. It's now been about a month & still no response/phone is disconnected and no refund given. Add photos

Gave a very accurate description of what I needed oh, and what I got back was a generic quote for…read moreservices I didn't need. Addittion: As I said compared to what the business said in I provided a very thorough and concise description of what I needed when I asked for the original quote. It was ignored. Rather they provided a generic quote which not only provided for additional services and supplies that were not necessary for what I requested and the details already provided. I further clarified my request in that it should take no more than a 1/2 to mount the TV mount to the wall (which is all I needed and was described when I asked for the original quote). When I asked for an actual estimate for what I requested (I didn't ask for a discount for the rate quoted for what they consider to be their basic service), I was treated rudely and unprofessionally. And I don't need anonymity from Yelp. I'd say this directly to the owner.

I submitted a request early Monday morning, and my call was returned within four hours. An…read moreappointment was quickly scheduled same day, and the team that arrived was professional, personable, and friendly. I will gladly refer their services to others and plan to utilize them again in the future.

2 wonderful young men installed my 50" Frame TV above my fireplace last month. They did an amazing…read morejob! it looks perfect, and it works perfectly! And they were very respectful and helpful. I couldn't be happier!

I walked in looking for audio magazines and just felt pulled into the space. Beautiful layout,…read morereally nice equipment, and the service is just great. I'll definitely be back soon for advice and purchase of new home audio. Definitely recommend at least a visit so that you can see for yourself.

Great place, with excellent high-end equipment. Dave was able to send out crews to our NJ, VA, and…read moreNY homes for installs, so we had a trusted bunch get the job done correctly the first time. Love the VPI and B&W loudspeaker pairings that were recommended, and the drop-dead look their architect came up with for our home theatres. Yeah, they actually have an architect who knows how to seamlessly integrate into existing surroundings. Even my wife is getting into movies now, so I can blast my soundtracks from The Fall of Western Civilization, which I produced!

I contacted Owner Rick to install 4 cameras and sign up for service with Alarm.com. This was a…read moreslam dunk sale. I used him in 2009 and wanted to upgrade. He came out and looked at the property and promised to get back with estimate. I never heard from him again! This was not the first time I called and left a message with no response. I should have known better! I went to another company! His loss, I wasn't even shopping around!

Have used them for years, always prompt and courteous. The technicians who installed my two…read moresystems were knoledgeable, fast and walked us through both panels quickly and easily.

Let me put this very simply... Chris is amazing. Here is why and what he did for me. I have a…read moredetached garage that I turned in to a bar or a man cave. I was trying to use my house Wi-Fi for the TV and other electronics in the garage. I also run a podcast from the garage, so having reliable connection is paramount. Chris came out and gave me several options. I did not want to have to dig up concrete or grass to run conduit in a direct line. Chris figured out a P2P system for me. In the house, my speed is 1GB. Now in the garage my speed is about 982 Mbps. AMAZING. It's not just that. he cleaned up all of my wires, tying them together, and it was like better than before he was here. I am completely impressed and happy with my new service that Chris provided. If you have networking needs, Chris is your guy.

Chris at Pensive Technology is amazing! We've been struggling with our WiFi since we moved into the…read morehouse - tried a million DIY solutions, hired someone to install WiFi access points throughout the house, nothing we did worked! I called Pensive and Chris fit us in right away - he quickly identified the problems (and there were many), worked to get us a temp fix and then came back a few days later to install new wiring, and set up a mesh system that actually works! Chris is not only great at what he does, he's friendly, takes the time to explain what he did (so that I can do my best to maintain it), gave me tons of advice, "future-proofed" the installation in case I wanted to switch to fiber optic and was incredibly patient with my dogs who loved him and wanted to "help." If you're having trouble with your home network, Chris at Pensive is the only guy you need to call!!

I hired this company in 2023 to install 8 cameras paid 5K To this day, only 2 even respond--and…read morethey're not programmed correctly. The installation was sloppy, unsafe, and full of violations. The owner, Ildar, refuses to take any responsibility, ignores all concerns, and has zero interest in fixing his mistakes. He make only promises he will be here Never happened. PTZ cameras failed several times from day one, he fixed it one time but after that he said he's not going to do it he wants more money. When I did my research I found it a lot of red flags with wire connection and wire installations was not done correctly. He tried to blame in me I did something. I even paid for a professional site survey from another company , which clearly outlined what needed to be corrected: 1. Add surge protectors on the NVR and the switch in the sauna. 2. Replace the PTZ camera with 2 fixed lens cameras (or at least upgrade to higher gauge wiring). 3. Re-run cables at least 1 ft away from power lines to prevent interference. 4. Add new cable for an additional camera. 5. Install backyard cameras in a proper criss-cross setup. 6. Update firmware to the latest version and reprogram all cameras. 7. Activate microphones and post required "Audio & Video Recording" notices. 8. Enable WDR and adjust motion sensitivities. 9. Rewire the PTZ camera inside the garage--current wiring is overtightened with staples, wrong gauge wire, and unstable connectors. 10. Entire wire needs to be removed and install correctly to avoid any interference and damages in future . All of these are basic corrections to remove hazards and bring the system up to standard. Ildar has refused to address any of it. Don't waste your time or money with this company. Before we start building the deck the camera did not work already he going to twist the stories in his favor .Please review entire record This owner is a liar. Learn from my mistakes. The work is unsafe, unprofessional, and the owner will lie and ignore you once he's been paid.

Don't trust this company. Don't stand behind their product. Won't honor their warranty. New…read morecameras want to charge for new cameras and service to come and tells you after they are arrive about the charge. Don't trust them.

I used this company to install a TV antenna on my roof and run the cable to 2 televisions in my…read morehouse. They had someone out within a week of first contact. The installer was professional, efficient, and cleaned up when done. I was able to get over 90 channels from the antenna and eliminate interference I previously had from other household appliances. Price was very fair. If you are looking for an antenna installer, give them a call!

Using Angi I contracted VIP Telecom to replace my existing antennae which was giving me unreliable…read morereception of my Over The Air Television. I spoke with Patrick Cullis who assured me that they could resolve the problem and ensure I would get more reliable service with a new antennae. I was told a man would be available that Saturday and I contracted to pay over 400 dollars for the new antennae with installation. The person was on time and performed the service. I received fewer channels than I did before but was told that the reception for them would be reliable. The installer I discovered was a contractor unfamiliar with my area. I paid the bill with my bank card. Within 24 hours the exact same problem I had before the installation of Pixelation and the Lack of signal p reoccurred. I called Patrick and he was unable to set a date for a return visit to correct the problem. A week later due to air quality issues (Canada Wildfires), he was unable to get an installer to come and I was understanding and called back when the air quality was acceptable (one week later). At the time I did not know how to measure the signal quality and have since learned how and am including a picture showing the poor signal quality for a major network channel. It is now a month later and over a dozen phone calls and Patrick does not answer my calls. His mailbox is frequently full, and he has made no attempt to live up to the service level he committed to in the pre-sales conversation. I am now working with Angi and my Bank to get VIP Telecom to fix the problem. The service reliability is worse than it was and I am out over 400 dollars. As a disabled Senior Citizen, I am unable to climb up to the roof to fix it myself and I feel that VIP Telecom has taken advantage of me. I created and claim with Andgi and my bank and I told them that my intent is to get VIP to fix the problem and feel that I must now warn others not to trust this company. Be forewarned, the service level of VIP Telecom is great until you pay, then becomes a ghost when you have a problem. I would never use VIP or Angi again for any future needs.

Great person who was quick, honest, and local. He did only what was necessary and told me what I…read moreneeded done today and over the next few years. Great with my tenants too about getting into their space.

Steve was great. Took the time to explain what was needed as well as provide a detailed quote for…read morethe work to be done. He spent the extra time to complete the work with attention to detail and ensure that the electrical inspection went well. Even the inspector commented on the quality of his work. Would highly recommmend and have referred to friends as well as having him come back to do some additional minor work. This work was a full electrical panel replacement and included an upgrade of the panel