1 Solution AV

(16 reviews)

I am a YELPer for restaurants and travel usually, So i don't review business and services unless…read morethey are EXCEPTIONAL......so here we are: Technically savvy, they REALLY know what they are doing, makes great recommendations and trusted guidance. I could go on an on, instead just look at the other posting and know the GOOD far outweighs the bad and they just are THAT GOOD! (and nice folks as well)

Victor (Victor not Vector!) Security is a family-owned business that I've used for 20 years. The…read moreprice is good and the people are great! They are watching! And it's very nice to have a personal relationship with people you are entrusting with your life and safety. I recently moved to Delaware and am so disappointed there's no one like them here, just the giant companies that charge way too much and are only interested in upselling you. Thank you for everything over the years, Erica, Robyn, and crew.

Pensive Technology

(18 reviews)

Let me put this very simply... Chris is amazing. Here is why and what he did for me. I have a…read moredetached garage that I turned in to a bar or a man cave. I was trying to use my house Wi-Fi for the TV and other electronics in the garage. I also run a podcast from the garage, so having reliable connection is paramount. Chris came out and gave me several options. I did not want to have to dig up concrete or grass to run conduit in a direct line. Chris figured out a P2P system for me. In the house, my speed is 1GB. Now in the garage my speed is about 982 Mbps. AMAZING. It's not just that. he cleaned up all of my wires, tying them together, and it was like better than before he was here. I am completely impressed and happy with my new service that Chris provided. If you have networking needs, Chris is your guy.

Chris at Pensive Technology is amazing! We've been struggling with our WiFi since we moved into the…read morehouse - tried a million DIY solutions, hired someone to install WiFi access points throughout the house, nothing we did worked! I called Pensive and Chris fit us in right away - he quickly identified the problems (and there were many), worked to get us a temp fix and then came back a few days later to install new wiring, and set up a mesh system that actually works! Chris is not only great at what he does, he's friendly, takes the time to explain what he did (so that I can do my best to maintain it), gave me tons of advice, "future-proofed" the installation in case I wanted to switch to fiber optic and was incredibly patient with my dogs who loved him and wanted to "help." If you're having trouble with your home network, Chris at Pensive is the only guy you need to call!!

Vector Security

1.2

(21 reviews)

I spent $5000 with Vector Security and I can't use the system. The alarm goes off…read more on stay or away mode and Vector can't solve the problem. I pay $105 per month to Vector and can't use the service. I WOULD URGE YOU NOT TO USE VECTOR!

Too bad Vector doesn't have a "click to cancel" approach. I wanted to cancel my service, and…read morelearned (after quite a bit of time online trying to figure it out) that you can't do it through their website. You have to call them. Good luck with that. I called on a Monday, spoke to someone (who could answer their phone but apparently wasn't authorized to accept a cancellation order), who then switched me to a "dedicated" staff person who wasn't dedicated enough to answer - I was on infinity hold. I called back the next day, and this time the person on the phone was able to put the cancellation through. I asked that it be effective the Monday when I first called, the day before. Nope, it was actually processed the day AFTER my second call to them. Other Yelpers have noted this cancellation problem as well. Those two extra days on my dime are not a huge amount, but it's a significant hassle no one deserves - especially not a cusomer whose been with them for years.

JAL Custom Home Security - ADT Authorized Dealer

Thanks to Eagle Inspections, we are now ADT customers! Mr Samuel was prompt, thorough and patient…read morethroughout the process. Mr Samuel made sure that we understood how to use both devices and was cautious during the installation process avoiding any damages. I would definitely recommend JAL Custom Home Security, LLC to anyone interested in a home security system. Thanks again

From the owner: Black Friday Specials include Smart Home and Video Packages! Call or text 215-469-2277 today to…read morelearn more.

Chalmers Security Systems

I highly recommend doing business with Chalmers Security. Their prices are competitive with the…read morebig alarm companies, however, what sets them apart is the personal attention and customer service. It's a family company so you deal with the decision makers and installers directly. Plus if you have any issues they're readily available. Couldn't be happier with my choice!

From the owner: We install custom home security systems, fire alarm systems, closed-circuit video surveillance…read moresystems, intercom systems and card access systems in commercial businesses and government institutions.

Protect Your Home - ADT Authorized Premier Provider

1.4

(33 reviews)

I had ADT installed in my home because I am a disabled vet on a fixed income with a traumatic brain…read moreinjury and PTSD so feeling secure is important for me and my family. We had nothing but issues from the start and the panel on the wall would constantly have to be reset over and over, multiple times a day because of issues with the wifi which was NOT ADTs fault. Verizon told us they service our area which ended up being false so we had no wifi coverage or very spotty coverage at best. I really wanted to have the system and when I spoke to a representative he said we only had 3 days to cancel the contract under buyers remorse but if the service doesn't work through no fault of my own that I could cancel without penalties and even get a refund. Since I supposedly had 6 months I decided to try an find an internet service provider so that we could keep the system. We weren't able to find an ISP that was actually dependable and would keep the system going without having to reset it so eventually we had to request to cancel and we were under the impression that everything was canceled and we were just disappointed but what can we do? I didn't even ask for the refund because I felt that it wasn't their fault about the wifi but they can't provide service so I can't use them and don't see how any reputable company would try and force someone to be bound to a contract they can't even keep their part of. About a month ago I received a call from a debt collection agency saying that I owe ADT over $4000 for service they can't even provide and they keep going back to the contract saying I had to hold up my end but they can not hold up theirs yet they still are trying to force a disabled veteran to come up with money to pay them basically for absolutely nothing. I filed a complaint with the Better Business Bureau and even spoke to a collection agent yesterday and I explained the whole situation and even she said that was messed up and that she wouldn't pay either and they have the call recorded (as do I!). I called the lady who left me message from the corporate offices and she hasn't returned my call. Guess I will have to speak to an attorney because I know one thing that is certain and that is ADT will never see a dime of my limited funds. I would include pics of the panel that always needs to be reset but that doesn't even work anymore. Funny because the system is still relatively new. So buyer beware!!! They will do whatever it takes to get you past the 3 day point so you CAN'T cancel and then you're no longer a valued customer. You're just someone who is on the hook for a 4 YEAR CONTRACT and they do not care, they just want their money. I'm sorry but even under contract if you signed up with a cell phone company and then found out they don't even have service in your area but they kept you going past 3 days so it doesn't matter that your service doesn't work. It doesn't matter that you are paying for something you are not getting. YOU do not matter to them. You are just another account and they just want their money no matter if it is ethical, moral or justified. They want me to pay them and not even have their service. Please please please consider your options carefully! It's like buying a new car but the engine goes bad and they won't or can't fix it BUT you're on a contract so pay up! They have no empathy, sympathy or couth. I guess I fought for my country so companies like this have the freedom to screw Americans over. Just look through reviews on ANY platform and you will see customer after customer being taken advantage of and some of the horror stories people have gone through with them. I strongly recommend that you stay away from this company as you can find other (more) reputable companies that aren't predatory or force you into a contract. In fact for the next at least 4 years of my "contract" I will be reviewing them EVERYWHERE, speaking out and warning people about their predatory practices and even looking for other companies to help other people have a choice in who they decide to go with. I will obviously be pointing out every con and highlighting the pros of any other companies, doing the research and making the choice easier for people to choose companies that actually care about their customers and don't try to take advantage of people when they are down or in a position they don't want to be in. I apologize for the lengthy review but there are a lot of things that need to be said and made known and I will continue to do it until about 2029. As I said, I am a disabled vet with plenty of time and energy to focus on making people aware of ADT practices and what they try to enforce, etc.

This is merely notification. Three years ago I purchased a security system for a $99 installation…read morespecial (it was more by the time it was finished). Key Words: STARTING AT... The two installers were very kind, helpful & personable. It took at least an hour to complete. After taking a closer look at their work I was surprised to see magnets on my windows and door. I admit, I was ignorant to what was involved. This evening I cancelled my service and was told an installer would have to return to disconnect my transformer (unless I had an Electrician to do the job). This will cost me $169 for the first half hour then $43 every half hour after. I was on the phone for 1 hour and spoke with three people. All whom were VERY PATIENT & HELPFUL but 1 HOUR?! Ask immediately how much it cost to uninstall your equipment & what are the ADD ONs that are NOT INCLUDED in your initial sale. Don't get surprised like I was once they started to install the sustem. Stay safe.

E.L.I.T.E. Control & Design

(6 reviews)

Friendly, professional, matter of fact, and great at explaining the work that is required and the…read moreoptions available. Absolutely worth it. What else can you ask for?

The Elite Control and Design team have been very helpful in troubleshooting my existing home…read moretheatre system -- from fixing crackling in the speakers, to replacing poor quality HDMI cords and setting up a new Blu-ray player so I can watch my old school 90s' DVDS!! They also placed new SONOS speakers on the second and third floors for my music enjoyment. They are very knowledgeable, courteous and willing to help their customers troubleshoot issues for those of us who aren't as techy as the folks who work in the home theatre space. They are local to the Phila area which is also a plus for me... I know these guys do a lot of high end work --- you can see that from their photos. I want to write this review so people know they also work with smaller jobs in local rowhomes and do a great job. My little place in So Phil now sports a nice home theatre and I can clean the upstairs floors while listening to my iTunes library and Pandora. I recommend them for any theatre work you need. Thanks guys!!

Pensive Technology

(18 reviews)

Let me put this very simply... Chris is amazing. Here is why and what he did for me. I have a…read moredetached garage that I turned in to a bar or a man cave. I was trying to use my house Wi-Fi for the TV and other electronics in the garage. I also run a podcast from the garage, so having reliable connection is paramount. Chris came out and gave me several options. I did not want to have to dig up concrete or grass to run conduit in a direct line. Chris figured out a P2P system for me. In the house, my speed is 1GB. Now in the garage my speed is about 982 Mbps. AMAZING. It's not just that. he cleaned up all of my wires, tying them together, and it was like better than before he was here. I am completely impressed and happy with my new service that Chris provided. If you have networking needs, Chris is your guy.

Chris at Pensive Technology is amazing! We've been struggling with our WiFi since we moved into the…read morehouse - tried a million DIY solutions, hired someone to install WiFi access points throughout the house, nothing we did worked! I called Pensive and Chris fit us in right away - he quickly identified the problems (and there were many), worked to get us a temp fix and then came back a few days later to install new wiring, and set up a mesh system that actually works! Chris is not only great at what he does, he's friendly, takes the time to explain what he did (so that I can do my best to maintain it), gave me tons of advice, "future-proofed" the installation in case I wanted to switch to fiber optic and was incredibly patient with my dogs who loved him and wanted to "help." If you're having trouble with your home network, Chris at Pensive is the only guy you need to call!!

Victor Security

(16 reviews)

I am a YELPer for restaurants and travel usually, So i don't review business and services unless…read morethey are EXCEPTIONAL......so here we are: Technically savvy, they REALLY know what they are doing, makes great recommendations and trusted guidance. I could go on an on, instead just look at the other posting and know the GOOD far outweighs the bad and they just are THAT GOOD! (and nice folks as well)

Victor (Victor not Vector!) Security is a family-owned business that I've used for 20 years. The…read moreprice is good and the people are great! They are watching! And it's very nice to have a personal relationship with people you are entrusting with your life and safety. I recently moved to Delaware and am so disappointed there's no one like them here, just the giant companies that charge way too much and are only interested in upselling you. Thank you for everything over the years, Erica, Robyn, and crew.

Mind Innovative Solutions

Vitalii was on-time, professional and extremely knowledgeable. He offered suggestions on what I…read moreneeded to optimize my WI-FI capabilities and was able to go directly to the source of the problem and fix it. He even took the time to look at another minor problem that was not part if the initial job request......Thank You Vitalii. I highly recommend your services and will be reaching out to you again in the future. Ms. Dawn.... A Very Satisfied Customer.

From the owner: We provide Audio, Video, Burglary Alarm, Surveillance, IP phones, Networking Solutions with best…read morequality and affordable prices.

Tri County Alarms

Absolutely outstanding service. We worked with Mike personally and have had a wonderful experience,…read morestart to finish. After soliciting quotes from a number of area alarm service providers, Mike came to look at our property personally. He arranged an alarm system tailored to our home, even talking us out of devices and alarms that other companies had told us we needed. His price was completely reasonable (if anything, we felt like we should've paid more), he was knowledgable and friendly, and he got the job done quickly for us. Really--this company has just been a dream to work with, and we highly recommend them to anyone looking for a home security system. FYI: We are located in Philadelphia, which is about 45 minutes outside of Ivyland where Mike and his team are located.

From the owner: DON'T DO IT YOURSELF... When we can professionally install and train you on your new system for…read moremuch less than you could do it yourself...Tri-County Alarms llc, is a locally-family owned and -operated home security company that has been serving the entire Metro Philadelphia area since 1980. We understand that no two customers' needs are the same -- that's why we create a custom system for each of our clients. Visit our website to see how our services can help you to protect your family and your new home from intrusion and fire! Call Us Today for a Complete Honest Quote...Do You Really want to spend your time learning how to become a alarm technician??? Email us to receive a honest quote today....

Citadel Security Systems

4.2

(10 reviews)

Shout out to Citidel Alarm company. They called me proactively today to let me know my alarm…read morestopped communicating with their local control center. They sent a tech out immediately who was able to fix at no charge. If you are looking for an alarm company they are the most budget friendly but have excellent response time and customer service. They are also a local company which I am glad to support.

I have had service with Citadel for over 27 years. The owner is dedicated in delivering quality…read moreservice.

Jim & Sons Electric