The employees. Absolutely awful.....he was annoyed and rolled his eyes the moment I opened the…read moredoor.

Quick to sell a product and quick to give you incorrect info about your purchase and add on…read moreunwanted items such as insurance.

I hope that someone, management specifically, will call me to clean this mess up…read more I was advised, to wait for the email from verizon, drop the phones at the store and we handle the rest. Not the case at all with BYOD- billed 2200 from TMOBILE-in collections

Store closes at 8pm, I stopped by at 6pm. MARCUS, one of the reps in store refused to help because…read moreI had billing questions, he is rude and unprofessional, if Verizon had the gut to make up a bill that's not agreed on, then you guys better have gut to face the dispute from your customers. I'll take this to all levels if you don't adjust my account

came to this store to have my phone repaired and also to look at purchasing a phone. The experience…read morewas extremely disappointing and unprofessional. The man working there (very thin, around 50 years old, with a black beard) first told me to leave the store so he could pray during business hours, which was already inappropriate. During the time he was repairing my phone, he made repeated comments with a sexual undertone and behaved in a way that made me feel very uncomfortable. On top of that, he sold me what turned out to be a fake Chinese iPhone and replaced my original screen with a very cheap low-quality one (around $13 value)for 170 $ When I later asked for a refund after discovering the phone was fake, he denied ever selling it to me. When I tried to address the issue, he started yelling aggressively and behaving in a completely unstable manner, so I had no choice but to leave. I reported this place to right departments

I didn't do my due diligence and in a hurry to get my phone back up and running I went here. And…read morebeing too lazy to redownload all my apps and signins I decided to have my cracked screen replaced here instead of using insurance....BIG MISTAKE! I'm out $100 and still have a broken phone just in a new place. Not to mention when I got my phone back from " being reapired" the speaker had mysteriously blown then less then a week later my $100 new screen and glass just comes unglued and falls completely out breaking the connection to phone. Go back and he begins to say it structural and not covered..B.S.- lousy workmanship! Ps. Phone has been in a shockproof case since replacement, plus I didn't drop it, it just popped out! Unimpressed and disappointed!

I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order…read more He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!

Very customer friendly. Knowledgeable, to the point. Clean store. Highly recommend. Had a Samsung…read moreflip phone screen that died. Wasnt sure if it was replaceable. He was able to track down a used flip and switched the motor instead of replacing the screen. It is like I have a brand new flip phone! Excellent price. Again, highly recommend.

Had a great experience at Cell Phone Repair King of Prussia. I was able to file the claim through…read moremy insurance company and make a same-day appointment with no hassle. The repair itself took less than an hour, and my phone looks and works like new. Super convenient, fast, and professional service. Highly recommend if you need a quick repair done right.

Went there 9am on 6/16/25 and worker didnt show up till 9:30am. Dropped my phone off to be repaired…read morewas told a hour. I called them 4 hours later to see if I could pick up my phone they stated the screen will be there today I can pick up later or first thing in the morning. Had to call them again the next day and they say they still don't have anyscreens except for OEM apple Which is $250 but they could prob give me a discount. Go there and no discount so I had to take my phone elsewhere. Worker is clearly high on drugs. and no competent at her job. Save yourslef the headache.