In all the years of owning cell phones I've never had one fail on me, until two days ago. I…read moredropped my Pixel and the screen went black. I assumed I'd have to buy a new phone but looked into repairs and Google recommended uBreakiFix. The process was simple-I made an appointment on Thursday night, went to the shop on Friday morning and by Friday afternoon my phone was ready. Prices are not cheap, but they are fair and a lot better than buying a new phone. Service is excellent.

From the owner: At uBreakiFix by Asurion located in Bozeman, MT we specialize in electronics repair including: cell…read morephone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Bozeman, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

When we got there for an 11:00 appointment we were told he couldn't see us for a couple hours…read more Walked out and didn't return.

Whatever cell phone trouble I was having, the guys in here were more than happy to help me solve…read more Pleasant & efficient! The past negative reviews for this place must have been workers who no longer are with them!

Cooper helped me out. He was great! Very helpful and knowledgeable. They had all my accessories in…read morestore... That doesn't happen often anymore. Great experience and fast.

Konrad the store manager is amazing. He helped me get the best deal, friendly and was respectful of…read moremy time! He seemed like a great manager filling in and answering all employee questions while they were with customers.

Great experience. Josh was very helpful and knowledgeable…read more And open on Sunday. 10-6 pm

Dishonest employees, watch what you're actually signing up for. Trades in my phone and paid the…read morebalance, still somehow got put on a payment plan. Racket, called aST&T saying this is "normal". Will never do business with them again

This store is killing me. I bought my iPhone here when I should have gone to the actual Verizon…read morestore instead. I bought a plan for a screen protector and called to find out the "child" that sold it to me only charged me for the screen and not the plan. I called in advance and the Manager promised to upgrade me to the plan. However, after driving all the way to the store, now they cant figure out how to do it. I have been standing here for an hour with a powerless employee (manager nowhere in sight). Can't take it anymore. Taking my business elsewhere. Do not go to this poorly managed location unless you want bad service at premium prices. Blech. Update: I went to the Verizon @authorized dealer on 7th and stead if paying the $80 this store wanted to charge me for "the plan", I bought a plan for $40 that includes 5 free replacements. I also received a VM from this store manager making excuses and not taking responsibility for his poor performance. I will NOT EVER be going back. EVER. My advice? Go to the ACTUAL Verizon store by Rosauers. If you are in a hurry go to the 7th ave store.

I went in to this location with my mom to ask about upgrading our phones. The employees were very…read morenice and really took the time to explain everything to us, which we really appreciated because phone plans are confusing. I ordered my new phone and and when I came in to pick it up the store was very busy, since the new iPhone 11 had just come out, but everyone was still very nice and accommodating. The manager went above and beyond making sure I had everything I needed and the best possible deal. I will definitely be coming back to this location for any other phone needs I have!

Kyle helped me with information on my phone and with helping me to select the best service program…read more He answered all my questions and I felt so much better talking to him than a rep. on the phone. He impressed me with his knowledge. BJ

DO NOT GO HERE. I was lied to and charged for things that I never agreed to…read more I went here to get a new phone and was told that they were running a promotion for a $50 Tab A along with buying a phone. I asked 2X and was ensured by the representative that the only charge I would receive would be $50. After getting my bill, I found out that not only was I charged $200 for the Tab A, They had also added another line for it, at a monthly charge but also $14/month in insurance! I brought all the paperwork back to them and asked to simply return the Tab A and get a refund. They would not accept the return even though the Tab A was never even used and in its original wrapping even though I was able to show them on the paperwork that I had that I had not initialed the boxes authorizing any of the additional payments.

Oh.My.Gosh!! Liam is literally the best person I've ever worked with since becoming a customer in…read more'99. I told him this after FINALLY resolving an ongoing, complicated, multi-faceted issue I've had for six weeks. He was SO patient, calm, professional, intelligent and kind with both the phone reps and me. I am so grateful with the final outcome.. ABOVE AND BEYOND! Thank you Liam.. L.Hayward

Katie at Verizon was incredibly helpful and patient while getting me a new phone, ran into a few…read moreissues with my account and she worked through it efficiently and quickly! Katie's service was great and she was very fun to talk to, would highly recommend going to her far any of your phone service needs!

Today, Verizon was great and Amber in the Bozeman store was too. It's good when everything (and…read moreeveryone) works :)

No stars, worst customer service, worst price. I tried to cancel my plan, the store said I need to…read morecall corporate. Called corporate, they said they could email me an itemized statement and cancel my bill. Charged me with a late fee, then they said a month later that they couldn't email me an itemized invoice via email, only over snail mail.