Today, Verizon was great and Amber in the Bozeman store was too. It's good when everything (and…read moreeveryone) works :)

No stars, worst customer service, worst price. I tried to cancel my plan, the store said I need to…read morecall corporate. Called corporate, they said they could email me an itemized statement and cancel my bill. Charged me with a late fee, then they said a month later that they couldn't email me an itemized invoice via email, only over snail mail.

My phone is broken, I'm on my mother's plan but she needs to be in this state, in the store , in…read moreorder for me to even check if my phone has warranty. GTFO, I'd vote ZERO if I could. Younger employee would rather follow each rule to a T than provide customer service. After this I'm never getting a phone with Cricket again.

I would put zero stars if I could. Came to buy a new phone at 7:05 pm, the door was locked, the…read moreopen sign was on, and there was a note on the door saying "be back soon". Waited until 7:40 then a young man and woman got out of a car very close by and came to the door and said they were closed, laughed, and unlocked the store and went inside to turn the open sign off. It was very confusing, if they were in fact closed, why was the open sign on and why did the note on the door say "be back soon"?

Went in to the store-front to sign up for the phone+Internet plan. As soon as I stated which plan I…read morewanted the employee got rude because it's available on-line only. I asked, "can I have it delivered here", again with attitude he was like "maybe, I don't know" The guy works for t-mobile. It's his job to know.

Layton was attentive and handled our difficult situation with care! He and Sofia were kind,…read moreunderstanding and motivated!

Do not use this company. the replaced screen glitched hours after repair. phone was not…read moremishandled. the employee is extremely unfriendly and is the defition of a gaslighter. Blamed me for the repair failure to the point of crying. Then told me i was ridiculous for crying. go else where in bozeman. and do not tip ever cause if you have an experience like i did that stretched out the whole weekend they will not give it back.

The gentleman that assisted me today was beyond helpful to get me my phone back as quickly as…read morepossible. The turn around time was super fast and he was very nice through out the whole process. He also was very knowledgeable about the phone cases and helped me pick one so hopefully I don't break my phone again!

In all the years of owning cell phones I've never had one fail on me, until two days ago. I…read moredropped my Pixel and the screen went black. I assumed I'd have to buy a new phone but looked into repairs and Google recommended uBreakiFix. The process was simple-I made an appointment on Thursday night, went to the shop on Friday morning and by Friday afternoon my phone was ready. Prices are not cheap, but they are fair and a lot better than buying a new phone. Service is excellent.

From the owner: At uBreakiFix by Asurion located in Bozeman, MT we specialize in electronics repair including: cell…read morephone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Bozeman, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

do NOT use company - they somehow got my credit card info and charged me for something I never…read moresubscribed to in first place and they can't even take care of their own phones so how can you expect them to take care of your cell phone account? Took me litterally OVER 24 attempts to get this charge removed and goes into hold and after about 4 min disconnects; finally got someone and reception so bad I couldn't even understand most of what person said to me - broke up horribly -- next attempt same thing --- forever to even get a person and have to keep calling back again and again and again because keep getting disconnect about 4 min into the waiting process and then when get someone so broken up can't understand most words they are saying. do NOT use them

When we got there for an 11:00 appointment we were told he couldn't see us for a couple hours…read more Walked out and didn't return.

Whatever cell phone trouble I was having, the guys in here were more than happy to help me solve…read more Pleasant & efficient! The past negative reviews for this place must have been workers who no longer are with them!

Excellent service!!! This business is awesome. They take…read morecare of you promptly. I will get my electronics fixed here in the future. Thanks

We had excellent service and communication with ordering and repairing a foreign cell phone. Very…read moreaccommendating and fair in pricing. Bob Sager DVM 59645