This store is killing me. I bought my iPhone here when I should have gone to the actual Verizon…read morestore instead. I bought a plan for a screen protector and called to find out the "child" that sold it to me only charged me for the screen and not the plan. I called in advance and the Manager promised to upgrade me to the plan. However, after driving all the way to the store, now they cant figure out how to do it. I have been standing here for an hour with a powerless employee (manager nowhere in sight). Can't take it anymore. Taking my business elsewhere. Do not go to this poorly managed location unless you want bad service at premium prices. Blech. Update: I went to the Verizon @authorized dealer on 7th and stead if paying the $80 this store wanted to charge me for "the plan", I bought a plan for $40 that includes 5 free replacements. I also received a VM from this store manager making excuses and not taking responsibility for his poor performance. I will NOT EVER be going back. EVER. My advice? Go to the ACTUAL Verizon store by Rosauers. If you are in a hurry go to the 7th ave store.

I went in to this location with my mom to ask about upgrading our phones. The employees were very…read morenice and really took the time to explain everything to us, which we really appreciated because phone plans are confusing. I ordered my new phone and and when I came in to pick it up the store was very busy, since the new iPhone 11 had just come out, but everyone was still very nice and accommodating. The manager went above and beyond making sure I had everything I needed and the best possible deal. I will definitely be coming back to this location for any other phone needs I have!

Cooper helped me out. He was great! Very helpful and knowledgeable. They had all my accessories in…read morestore... That doesn't happen often anymore. Great experience and fast.

Konrad the store manager is amazing. He helped me get the best deal, friendly and was respectful of…read moremy time! He seemed like a great manager filling in and answering all employee questions while they were with customers.

Layton was attentive and handled our difficult situation with care! He and Sofia were kind,…read moreunderstanding and motivated!

If you are not buying a phone, you may as well shoot yourself in the head. These guys will tell you…read moreanything to get you to buy a phone but if you have a problem with it later, they'll race you outta there faster than you can ever think. They're only interested in selling phones, they have no interest in customer service. Zero, none! I broke my phone... The manager said he's been managing that location on Main and 7th for 7 years. He told me to call an 800 number knowing I had a broken phone. I asked to use his landline and he told me I could not use the phone, and I was a freaking customer! I went down the street to Verizon and they were happy to let me use the phone. This manager is a straight up a hole. I would never do business with T-Mobile again, even if they were the last cell provider on the planet. They were so nice when I bought my phone, told me things that were untrue just to get me to do it, anytime I had a problem after that, they raced me outta there quickly. The manager there raced me outta there for the last time. I will never be back. Never, ever, no way in hell. I would never give them another penny. Never! I guess he thought I couldn't leave a review. What an a hole! Beware!

Yeah, these guys are locked in. I was devastated because my phone was boot-looping-- that means I…read morecouldn't Yelp. Tragic. I came in and they instantly knew the issue. Came back an hour later and it worked! It might not work the same (error on my end) but I'm happy I could just get it on and working again. But most importantly, I can Yelp again. Five stars no further questions

They are excellent!!! Brought my Metro phone in,had an annoying ad running in the background. They…read morefixed it I would highly recommend this business for all your phone issues,

Sam was super friendly and knowledgeable. I had a great experience and buy all my batteries there.read more

WOW. Great find they have batteries for everything you need a battery for plus they will put the…read morebattery in. If you need car remote save money and go here they have remotes for everything plus other things you need. There fast

We got bumped up in countertop installation which put us in hot water to get a sink in just under 2…read moreweeks. We came in at end of day and was lucky enough to have Molly help us out. She worked with us to help narrow down what was available and align that with exactly what we wanted. End result, she got the sink to us super fast and with more than enough time to spare before our install. Not to mention, it looks great. The staff out in four corners were also real easy to talk to and work with. Will be coming back soon to discuss our bathroom remodel. Oh and the sink turned out amazing.

Terrible customer service! Zero communication...will never shop here again and definitely wouldn't…read morerecommend to anyone. We ordered a set of kitchen appliances well over a year ago. Although they were fully paid, we STILL haven't received our dishwasher. They have made three different delivery attempts - they delivered the wrong color twice, and the door was bent and broken on the third attempt. Despite the issue with the dishwasher, the real issue is the horrid customer service. They say they will call you back in 10 minutes, but then they don't call at all. They just don't care about their customers, and it shows.

The sales associate adayah (beautiful brown hair long lashes ) , has the best energy and great…read moreattitude! She helped me find the perfect bong . Definitely recommend this place .

Best vape shop in town. Always open and a wide variety of vapes . The selection is high variety and…read morebetter for pre disposal vapes. The value is a little overpriced but customer service and cashier's make it worth your while.

Used their FedEx drop off. Had a HUGE wayfair box to return. Was worried I wouldn't be able to lift…read moreit and get it inside. I asked for a cart. Without my even asking, the store clerk grabbed the cart, went to my car, grabbed the thing, and rolled it inside. I was so relieved. Just excellent service!

I was on the way to putting my dog "to sleep" I had an emergency repair and needed an air…read morecompressor... it was marked one price but higher price on the shelf... I was told it was the higher price. I spoke to the gentleman...owner/manager? who was the cashier at the moment He was kind enough to give it to me at the lower price, after informing me it was the last one and the next one that comes in will cost what he was giving it to me for. Under normal circumstances I would be very appreciative and thank him so much etc. But I was in a sad place and wasn't thinking. I'm in Gardiner Montana where the catastrophe happened and have to leave in the next couple of days. Because of budget this man helped make it possible. THANK YOU SO MUCH!!!