Oh.My.Gosh!! Liam is literally the best person I've ever worked with since becoming a customer in '99. I told him this after FINALLY resolving an ongoing, complicated, multi-faceted issue I've had for six weeks. He was SO patient, calm, professional, intelligent and kind with both the phone reps and me. I am so grateful with the final outcome.. ABOVE AND BEYOND! Thank you Liam.. L.Hayward read more

Katie at Verizon was incredibly helpful and patient while getting me a new phone, ran into a few issues with my account and she worked through it efficiently and quickly! Katie's service was great and she was very fun to talk to, would highly recommend going to her far any of your phone service needs! read more

There wasn't a question we asked, that Finn couldn't answer. He was amazing. We are talking about the Verizon store in Livingston where Finn McMorrow account rep served our needs and upgraded our phones and mobile devices. It was a great experience we highly recommend him. Great Store, Great Service, Expert Staff and Great Cellular plans Rick and Lori DENMAN read more

When your traveling and have phone troubles it's nice to see the Verizon sign. Friendly and knowledgeable employees. Fixed my phone on the way fast read more

Zack helped us with phone Service. He's an excellent employee and knows his stuff. We were in and out in 15 minutes. We are happy customers. Thank you. read more

I just had a great experience at our Livingston Verizon store. The ladies in there were very helpful with getting my phone back up and running. There are a lot of bad stores out there but this one has always been pretty good for us. We got a good deal on a case and other things for the phone too. Thank you! read more

Very poor service.. Never return calls. Not helpfulll...rude lied t o my husband said he would get a free phone. Added another line versus using a line I had just so Jordan could get a commission . Jackie as an assistant manager is disgraceful. Cellular plus has deplorable employees never in 17 years has this happened...worthless people read more

I work out of town and was only home for a few days and desperately needed help getting a new SIM card before I headed back and it was about 20mins before closing time and Angela I believe her name was made up this story about how she would have to order in a new SIM card because they didn't have one and rushed me out the door. Well after another couple weeks with a phone that won't call txt or receive anything I end up back in town and I ask another rep if my SIM card is in and she tells me that they always have SIM cards and every phone is the same, they never order them in. Kind of a long story I know but I have been a loyal customer for over a decade and they pull crap like that? Not only have I never been back, I have dropped Verizon as well. read more

I am from New York, and was visiting family in Livingston MT, I need some help with my Cellular service. Went into the store in Livingston and was helped by The store manager, he was so helpful and knowlegeable and the staff from my perspective with helping other customers were so friendly. What a breath of fresh air read more

Up until recently I would have given a 5 star rating, unfortunately over the last two weeks that has changed. In September I upgraded to a new phone, the employee who was helping me couldn't, for some reason, print off the shipping label that I needed to return my old phone. She told me to stop by in the next couple of days to pick it up. I picked it up about a week later and she had it nicely taped to a box with packaging inside and everything. I went right to the fed ex store and mailed it. In December I noticed that I was charged an extra $380 on my cell phone bill. I called Verizon, they don't have a record of receiving the phone. I contacted the store manager where I did my upgrade. Apparently there is no record of the shipping label that I was given, so we can't track the phone to see where it is at. As unfortunate as that is, i am not a fault, it is the stores responsibility, their employee didn't record the necessary information into my account. They seemed helpful at fist but I have been trying to get some resolution for over 2 weeks now and the store manager has not even returned one of my phone calls. read more

I called the Cellular Plus store in Livingston, MT this morning re upgrading my iPhone and purchasing a new cell phone/service for my husband. A young lady named Cassidy answered my call and I have never been treated so rudely. She was very rude, abrupt, and made it very obvious my questions were absolutely of no importance to her. After less than a full minute, in the middle of my asking a question, she interrupted with "hold please" and put me on hold before I could even respond. She never returned to the line and after 6 minutes I hung up. If Verizon wasn't the only provider with decen coverage in this part of the country I would absolutely be talking to AT&T, Sprint, or any provider besides Verizon. This lady definitely needs some customer service training. Don't bother contacting. read more

I cannot recommend this Verizon highly enough, especially the patient and experienced Jordan Hosford. My tech saavy is minimal and she took as much time as necessary to get my phone back up and running. Big thanks to Jordan!!! read more

Staci was a great help with my new phone! She was very patient and fun to work with.