Called the store, Amaya picked up. Absolutely amazing. Other companies have been giving me a run…read morearound. She was very direct, very helpful and even important me on what next steps to do absolutely amazing. She gave me a direct answer which I really appreciate. I would trust Amaya! great integrity !

Just returned from this location and had to change my review. I think this is the first time I've…read moreever had a not so pleasant interaction there.. I quickly stopped by to pickup a reward that Loren told me would be available today. Some older gentleman to my right asked if he could help me as I walked into the store. I told him the reason for my visit he said that that would be available NEXT Tuesday. Would not have been a big deal. Other than the fact that I was just given incorrect information. It was the tone in the attitude of this person and some female, who were sitting in a cluster of Tmobile workers in the back that had nothing to do with our conversation decided to chime in and told me that I "Could check the app". I guess she didn't realize that SHE was getting ready to get checked....therefore I subsequently told her that , "I came in because I was told that it was available today". She had nothing to do with what I was discussing with the other gentleman...but I guess if you don't have anything else to do with your time to sit back in the corner, giggling and BS-ing with your coworkers, you can chime in on conversations that DO NOT involve you! "Wrong person....wrong day! I guess someone needs a lesson minding their own damn business!

The man that owns or says he owns this location after him flipping me off for no reason behind his…read morestore while I was driving called me several racist comments because I stopped to ask him politely why he would yell at me about something that had nothing to do with him! He got defensive told me he had a good lawyer and to keep moving. I again expressed my concern for him yelling out to me infront is my family, and his response was many nasty words including "go on with your white b i t c h arse!" I said real classy and I left! Why someone would want to alienate a potential client or people I know and love to not shop this location or company is beyond me! I never said anything to provoke this type of hate or anger and he owes my family an apology for his nasty behavior!

This was one of the worst customer service experiences I have ever encountered. DO NOT VISIT THIS…read moreLOCATION I visited the store to add a line and purchase a phone. There were only 2 other customers in the store yet I still waited approximately 30 minutes before I received service. Once I finally sat down w an associate and we began getting my account set up I was told the phone I was purchasing was eligible for a trade in discount of $350. I was elated because I did have an older phone not in use I could trade in. I asked if I needed to go and get it and was told not to worry as I had 30 days to bring it in. I come back into the store 48 hours later and am then told, by the same sales associate, that that promo had "expired" and my trade in was worthless. I reminded him he told me I had 30 days to bring the phone in, and that i even offered to go get it that day. He acknowledged that conversation but stated was unable to help me. Naturally I was not happy w this response and asked to escalate. I get home and get a call from the store manager Frankie. Within 2 minutes of our conversation he is cutting me off and very defensive and most importantly offering no solutions. He was extremely unprofessional and ultimately ended up hanging up on me when I asked to escalate. The store manager! Needless to say I will NEVER do business at this store and will be escalating to ATT CORP

great service, great pricing. Pleasure to deal with . thanks guys…read more 30 day guaranty on work can't beat it

DO NOT COME HERE I got my iPhone 15 pro max screen replaced…read morehere two days ago and since then my phone has been dying SUPER fast, the screen is protruding out way more than it was before, and certain functions aren't working the same. I read a lot of the sketchy reviews before hand and wish I would've got my phone fixed elsewhere.

Went to a Verizon store in Brandon and they told me they couldn't help me with my issue so I…read morevisited the Riverview location and talked to Brenden and Matt and they were able to help me right away with no issues. they are the reason I'll be coming back

Recieved a text notice they were trying to access my account! Call answered by Phone Representative…read morein Philliphines. Manager Refused to accept my call 1/2 hour Before close. No customer service. I always thought better of Verizon Shame on Riverview Fl store manager.

From the customer service, to the atmosphere, this place is always a great visit for quick…read morediagnostics, hands on help, honest service, and all my cell phone needs were met! Will return!

From the owner: The Cell Xchange buys new or used cell phones, repairs damaged phones, offers a wide variety of…read moreprepaid services and also has phones and accessories.

11:00 appointment, 11:30 now and looks like another 30 min wait at minimum. These people are as…read morebad as a used car salesman.

No matter how effective the cellular is, when a business closes 20 earlier than what is stated on…read morethe Yelp page, that's inappropriate, wasting the public's time due to selfish inconsideration. I had two places to visit that close at 9 pm. Verizon robbed me in several ways- 1. Didn't get service 2. Waste of gas and time. 3. Did not get the Home Depot 4. Will need to revisit another cell service 5. Will need to go to Home Depot in the morning. 6. In the morning I usually make phone calls and will need to skip that. Thanks Verizon of Brandon for showing how it's not done.

Store sold a phone with a lie- a new phone that had no data capabilities and stopped loading when I…read moreleft the store...could not work due to lack of WiFi. Typical scam! Wasted 2 hours there and 3 more on the phone at home to correct problem. It was the salesman's fault who created the scam to start with.

WORST INTERNET PROVIDER I'VE EVER DEALT WITH…read more I left Spectrum on October 8th, returned EVERY piece of equipment I had, and thought I was finally done with their terrible service. Fast forward to today--I check my account and find out they took $270 out WITHOUT my authorization, pushing my account into the negative. When I called, they had the nerve to tell me I "still have other equipment." Absolutely not. On October 8th, at the Spectrum store in Pinellas Park, FL, I explicitly told them I had nothing else. Not only did I live in my apartment for 3 years, but Spectrum techs came out multiple times and they themselves swapped equipment and took old boxes with them. Now suddenly they want to "investigate" -- but somehow they had ZERO hesitation taking my money instantly. Funny how the investigation only starts after they hit your bank account. And their answer? "We can't give it back." Spectrum is hands down the WORST provider in existence. Shaky service, constant outages, clueless customer support, and now apparently they just help themselves to people's bank accounts. Do yourself a favor: RUN from this company. They don't deserve a single customer. Everyone should throw away their business ASAP.

Outstanding Customer Service from Giselle at the Riverview AT&T Store…read more After an extremely frustrating experience at another AT&T location, I was fortunate enough to walk into the Riverview store and meet Giselle. My daughter, who is deaf, had lost her phone while on vacation, and I was trying to help her regain access to her Apple ID. I was already dealing with a stressful situation and honestly didn't know much about eSIMs. I had previously been told that an eSIM could not be installed without a QR code and that there would be a $5 charge. I was then sent to the Riverview location, which was a 30-45 minute drive from where I had been. When I arrived, Giselle listened to what I needed, understood the situation, and took care of the eSIM installation quickly and effortlessly. There was no QR code, no $5 charge, and most importantly, no runaround. She simply helped me. I cannot say enough about how much I appreciated her kindness and professionalism. She could have treated me like just another customer, but instead she took the time to understand what I was dealing with and made a stressful situation much easier. I have been an AT&T customer for more than 20 years, and Giselle reminded me what good customer service is supposed to look like. Giselle, thank you for helping me when I needed it. You were kind, knowledgeable, patient, and genuinely helpful. AT&T should be proud to have someone like you representing the company. If AT&T management reads this, I hope you recognize Giselle for the excellent customer service she provided. She deserves to be acknowledged. Five stars for Giselle and the Riverview store.

I had a fantastic experience with Alexander. His deep product knowledge and professionalism made my…read morevisit enjoyable. He efficiently addressed all my questions and provided me with everything I needed.

I have an external hard drive which has all my important footage and data on it. I dropped the…read moreexternal hard drive on a hard floor and it got all messed up. I was told by my computer shop Silver Springs Computer that nothing could be done that everything was lost. That was horrible news, I took it over to The Techfix and they saved most of the data, they were so AWESOME. From now on they will be the ones working on my computer. Thank you Techfix!

Update 9/14/2021 Now, my phone won't accept an Apple…read moreupdate, which means they messed with my operating system. I hope these guys go out of business for this type of service. Imagine how many poor elderly people they have screwed over here in Apollo Beach.

Eric and Sophia are such amazing people helped me when I thought my phone was done forread more

From the owner: We specialize in phones, computers and tablet repairs. We…read morerepair Game consoles and gaming Computers.