D Tech Cinic is a major and phenominal player in the world of fixing PCs, laptops and an array of…read moreother electronics. I had taken my laptop to Rodtech who deemed my laptop irrepairable about 3 years ago. I really liked that laptop and I dreaded having to throw it away, so on a whim, I decided to get a second opinion. I took it to D Tech Clinic and they didn't disappointment. Through their tenaciousness, they discovered serveral issues with my laptop and they were able to get it up and running. D Tech gives you back your device in better shape than it was when you brought it to them. Their attention to detail is impeccable, I was missing screws in my laptop and they replaced those without hesitation and for no extra charge. They're conscientious about what they charge their customers for repairs, so they work with you, recommeding other quality alternatives for parts that meet your budget. They are honest and they go above and beyond to provide you with the best customer service. You're not going to find a better repair shop for you electronics. I would not hesitate to use their business again.

Brought my PS5 in to get the HDMI replaced. Fast and good work. Richard did great work and was fastread more

****NEVER BEEN TO THE STORE****…read more However, when the store came to us to deliver and set up our new TV, Best But is Blessed to have a young man named Ethan on the team! Professional but comfortable. Smart, engaging, and HELPFUL! A stellar individual

I ordered a washing machine pedestal online and had it shipped to the store in Brandon. I made the…read morehour round trip drive to pick it up. The associate loaded the pedestal into the back of my vehicle. I drove home and went to remove it from the back of my truck and noticed it had another person's name listed as the "pick up person". I then looked further and saw it was a GE and not the LG that I ordered, and the order number did not match. They gave me someone else's order. I then called their store number and was routed to customer service in India, who was absolutely pathetic in the level of service provided. They could not confirm if my order was still in the store. They could not contact the store to ask. They could not ship the product I paid for a week ago to my house and pick up the incorrect one they gave me. They just advised I had X days to return the product and they recommend I drive back to the store to see if my order was still there. PATHETIC customer service. I will not be ordering from Best Buy again.

My Mac concierge responded quickly to my request for service, schedule service next morning. He…read morewas excellent at confirming appointment details. He arrived on time and got right to work. Within an hour, he established printer service on my MacBook and iPhone as requested. Would definitely use him again!

Thank you Steve! I needed direction and feedback re my older MacBook Pro and through your knowledge…read moreI know the options and choices to determine my next decision. While I have not yet hired you - as a household of Mac users - I have so much relief I have found my person to help us as needed extend the life of our beloved Macs. Thank you for taking the care with me today and sharing your knowledge so I can make the best decision and proper action!!! I shall return ;) thank you Steve!!!

Eric's pricing was reasonable . He also was patient and willing to answer questions asked by my…read morevery computer illiterate self .

Answered the phone quickly and scheduled same day home call. Eric repaired my PC quickly and…read moreefficiently. Excellent service. I would use this service again. Fair price for reliable work. Not inexpensive.

Louis and his team are true IT experts, they helped my network my business , set up the server and…read moreset up all computers apple mac support and windows based computers. They can even recover data from hard drives that crashed. I highly recommend them!

Louis was incredibly helpful and easy to work with. He solved our issues at a reasonable charge…read more Highly recommend.

EXTREMELY hard to get anyone on phone. I was just on hold over 35 minutes and I hung up. They NEVER…read moreseem to return calls. They DID NOT send any tracking information with shipping. They sent only 2 monitors when I ordered and paid for 4. Computers were NOT shipped out when promised and now I cannot get ANY INFO because they do not respond to emails and do not answer the phone timely. So far I ordered 4 monitors and 4 computers. I ONLY received 2 monitors and the rest.... who knows? I CANNOT GET ANYONE TO RESPOND!!!

I received my referbished computer in 2 days n had it for about 3 months and started to have issues…read morewith it not starting n freezing up. I called left voicemail, they called me back same day. Customer service technician told me although it was just outside of my return time it sounded like a hard drive issue and they would send me out a replacement computer with a no cost return shipping label for me too send back. Im happy.

I thought they were honest, professional, and fair. I brought in my Kindle for repair. It wasn't…read morepowering up or charging. I thought maybe it was my charger. So I tried another charger which didn't seem to work. That's when I decided to drop it off at MIT Computers for diagnostics. It was $20 to run a diagnostic on it, and they told me they would call me in a couple of days. They called and told me that the Kindle started right up during the diagnostic test. I guess it had to be reset or something. I was told to bring in both of my chargers to check them out. I did just that, and there was nothing wrong with the chargers. Also, my Kindle was working and there hasn't been an issue with it since. They could have just said it was the battery and charged me more money to replace it. I wouldn't have known the difference, but they told me I didn't need one. I have a friend who used to take her laptop to the one on Dale Mabry before it closed. She was very happy with their service. In fact, she's unhappy because they are no longer there, and didn't know they had a shop in Brandon. Now she knows after I told her about my experience. Hopefully I won't need to come back any time soon, but this is the place where I'd bring my Kindle or laptop in for repair if ever needed.

6 minutes ago NEW…read more I don't recommend this location. First, they say 3 to 5 days to diagnose the issue but can't even meet that time line. Then when asked about it on the 6th day, they say, "we'll, you did bring it on the afternoon of the 1st day". I requested if they could not complete the diagnostic by the end of the 6th day to give me a call so i could pick up the pc and give my business elsewhere; they said "sure". Well, at 5 pm on the same day, Saturday, I call and they are closed until Monday. Totally unprofessional!!!

I was in the middle of building a new PC when I realized I was missing an ARGB splitter--one of…read morethose small but essential parts that can completely stall your progress. I called Alafia Computers and was immediately impressed by how friendly and helpful they were. They even took my cell number and texted me photos of the different options they had in stock so I could choose the right one before coming in. I was in and out of the store in just a couple of minutes. Quick, easy, and super convenient. Shops like this are exactly why we need to support local businesses. This part wasn't available for pickup at Best Buy, Staples, or anywhere else nearby. Without Alafia, I would've been stuck waiting at least a day for Amazon. Instead, I was back to building within the hour. Highly recommend!

Today, I walked into the shop looking for help with computer adapter. My son, 11 yrs old, was…read moretrying to help explain what we needed but was cut off by representative. When I stepped in to clarify, I was told " that's not how cables work". Rather than taking time to listen, explain or offer guidance, the interaction became dismissive. Even though I desperately needed the help - I walked into Alafia Computer store with someone that didn't care to assist. As a customer, I understand I may not have the technical knowledge, and my son was simply trying to assist. There is no need to make us feel uncomfortable/ awkward. I won't be returning to this store.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.

hey its the zufelt family can you contact us 813-381-4006 we have some issue with your phone its…read moresaids its disconnected or out of service can you call us with your new number oh when you see me you be in for a huge surprise im back in town for a yr then back in st pete yeah i moved i kinda told people about you when i was there past 2 yrs

Terrible experience. I talked to Guthrie before bringing in my Dell; which I suspected had a virus…read more He said he would remove virus, and make it operate fast again for $125.He would have for a week. I kept calling and dropping by. He had from August 14 to September 29. When I finally got it back, not only was it not fixed, but he put my photos and documents on one of his hard drives, which he has yet to find. He still charged me $125, and said he would call IF he found my photos and documents. That never happened.