Took our Cadillac XTS with a cracked touchscreen to Formula of Sound. They were able to replace the…read morescreen within 90 minutes. I saved hundreds from what the dealer quoted. Awesome service!

Premium price paid, expecting premium service--instead, I got a complete nightmare. I would give…read morethis business zero stars if it were an option. Formula of Sound LLC has held my Bowers & Wilkins ASW 700 amplifier board for nine weeks for a warranty overhaul. For a specialized component repair, they charge a premium. I paid them a total of $481.50 (including a $105.93 diagnostic fee and a $375.57 repair balance) expecting expert-level quality and communication. Remarkably, they completed the initial repair in just 3 days, but after the board failed immediately within 30 seconds of being plugged back in, they sat on the warranty repair for 9 weeks. After multiple contacts, they finally agreed to an additional 2-week repair period 6 weeks in. Since then, it has been a complete ghost town. I have called and messaged the owner, Sergey Shepilov, via Facebook Messenger and phone with zero response. The shop manager tried to deflect accountability by telling me to text the bench technician directly on his personal cell line, but the technician has completely ignored my text messages too. They have missed every single deadline they promised. I sent a formal demand letter requiring either an immediate tracking number showing overnight delivery or a full refund of my $481.50 payment by today, Monday, September 21st, so I could travel tomorrow. They have completely refused to meet any deadline or issue a refund. Holding a customer's high-end equipment and $481.50 of hard-earned money for over two months without updates or responsiveness is entirely unacceptable. Do not trust this business with your audio repairs. Avoid Formula of Sound LLC at all costs.

I must say, I cannot be more satisfied with the work that Bruce does over at Diversified Audio. I…read moregot the recommendation from a friend of mine after another local repair shop dropped the ball. I have been going to Diversified Audio ever since. I'm a bass player and I have sent two different bass amps over for Bruce to fix: one a fusion head and another a combo amp; both with electrical issues. Bruce has always been straight up with diagnosing and reasonable with pricing. I live way out in Hudson and still don't mind traveling to see him for his work. Top notch in my book and I will continue to use them. Thanks a ton, Bruce!

I took my old 70's model Musicman amp to them, It just died on me, and started smoking when it…read morequit. They fixed it within a few days, very reasonable price, that was about 5 years ago, and it's still kicking butt. I'm fixing to take my PA down there next week

My 50" Vizio M-series died at the start of the new year, and I was having trouble finding a TV…read morerepair service to make house calls, especially in this mid-pandemic world. I'm so glad that I found Arthur because he was amazing: not only was he able to get back to me quickly, but he was very transparent about pricing and his process which gave me the confidence to approve his services. I was able to make an appointment for an in-home diagnosis and he arrived on-time AND with a mask, which was great. The diagnosis was quick and quoted me a timeframe on when I should expect the repair completed. Inside of a week, he called me because the part arrived early and there was an opening in his schedule; he then arrived and repaired my TV within a half an hour. He charged me for a reasonable rate and even recommended settings to my TV's picture quality to increase its longevity. All in all, Arthur was polite, personable, and most of all, knowledgable! His service is efficient, speedy, and affordable (a third of what a comparable brand new replacement TV would be!) FYI, Arthur only accepts cash or checks as his methods of payment so for you new schoolers out there, have either one ready. I can't recommend him enough and should I have a problem again, he'll be my first call.

He did a wonderful job on my TV! And gave me a warranty! He gave me a reasonable price on the…read morerepair! He restored my TV and replaced all my light strips!

Very helpful staff, helped me troubleshoot issues with my stereo system. He even let me try out…read moresome parts to see if any parts were defective.

If you truly care about your car's audio, start and finish you search with Five Star. I went…read morethrough numerous stops at other shops because I only want the best and I found it here. Dean's knowledge and skills are unsurpassed in the area. Results are meticulous and awesome. They may not be your lowest estimate, but you get what you pay for.

Professional, responsive at a reasonable price. Technician was an expert, very friendly and…read moreon-time. They repaired a laundry center washer, and a dishwasher. I will definitely call them again!

I was looking for an alternative to Sears to fix my dryer, because Sears uses subcontractors. Sears…read moremay not mention this when you call them, or they may tell you the contractors work for them, but they are subcontractors. I did not want to deal with that. Plus, with Sears, they make one appointment to come to your home, assess the problem, determine what parts need to be ordered, and ask you to pay for those parts in advance. Then they make a second appointment with you for the repair after the parts have come in, which will have been mailed to your home. If the parts end up being the wrong ones, you get to start over again. I had read of too many nightmare problems with Sears repair, so I researched and found this place. I spoke with Nelson and we set up an appointment. I specifically asked for late afternoon, which turned out to be an issue. Because of that, my appointment had to be rescheduled several times, because they were not in their busy time of the year. Luckily I was not in a hurry. I know I could have called Sears and had someone out immediately, but I wanted to give these guys a shot. Finally the appointment was set, about three weeks later. Again, this was because I was requesting an appointment for after 4 p.m. If I could have done an earlier appointment, the work could have been done sooner. But I tell you this in case anyone needs a late afternoon appointment and it is a certain time of year for them. Justin came out and did the work by himself, even though I have a stacked washer/dryer unit. But he handled it fine. Sears would have sent two people. All Brands Appliance could send two people as well, but they would charge extra for it. And really, there was no need. My stacked unit (the type I had) did not have to be removed from its position. Justin was very polite and neat, too. And they had gotten enough information from me that they were able to have the likely parts on hand for the job. Sure enough, Justin had the right parts to fix my dryer. It was done in one appointment. And at a very fair price. So the work was done in one appointment, not two, which is the way this company tells me they prefer to work (unless it is unavoidable and unforeseen parts have to be ordered). The business of the first appointment is not just to diagnose your problem and then leave. It is to show up with the necessary parts to fix your problem in hand and fix the problem. And I like that business model. Again, it may not always work, if while diagnosing something unexpected comes up. But I like it a lot better than Sears' model. They also have a 90-day warranty backing their work. I called because I thought I heard a sound, and they said if I wanted them to come back out to let them know. But I did not hear it again, so no need. Highly recommend for appliance repair.

From our first phone call to schedule their service through the successful installation of three…read moretvs and two large heavy pictures, Tom and Ryan went above and beyond to provide superior personal assistance and service. If we could give them a higher rating, we would! Not only were 3 different size TVS efficiently mounted in separate rooms, but they took the time and had the essential technology skills to help us get each TV up and running on the 3 remotes. They saved us older folks so much time and frustration. In addition to the scheduled TV install services, we ended up having them anchor a heavy mirror and large picture flat against the wall. They are safely and perfectly placed. Top notch people who take pride in what they do. Very reasonably priced services, too. Thank you!

I am so lucky to have found Tom and Ryan at Suncoast Installs. They did such an excellent job at…read moremounting my new Samsung Frame Pro 85" panel exactly how I had envisioned it. They came prepared with every tool necessary for the job and you could tell they had a good rapport with one another as they were using the laser leveler and calling out measurements to one another. Can't ask for a better installation of a sort of tricky and large TV. I'm so glad I didn't attempt this by myself, leave it up to the pros. Highly recommend you use Suncoast Installs!

Just found a 1996 service receipt in a 1948 Singer 201-2 sewing machine manual and never expected…read moreto find this company still in business! Opened up the cabinet to look at machine and also see the company label (with last service dates noted). I'm sure they did a good job keeping this oldie in service! I inherited the machine from my dear friend who almost made it to 102 years old, will see if I can actually work it :o)

Shelly is wonderful. She was timely and knowledgeable. She didn't mind any of my questions. She…read morealso was able to recommend places for replacement or other parts if I ever need them in the future. She showed me how to personally maintain my machine as well. I will call her for all my sewing repair needs.

My dishwasher died and called Marks to organize a serviceman. Sergei Sergei came out last week and…read moretroubleshoot the 4 yr old appliance and determined I needed a new control panel. Sergei returned today with a replacement panel and installed it. He did a great job and the dishwasher is working like new. He was very neat and tidy. I was very happy with his work and would recommend Mark Appliance highly.

I needed my Samsung dryer repaired and someone came out on Monday after i contacted them on Sunday…read more The repairman, Alex, was very friendly and competent. He didn't have the right size drum belt on the truck so it had to be ordered. Alex came today, Wednesday, and completed the job in a jiffy. I cant recommend this company highly enough! Lu