WORST INTERNET PROVIDER I'VE EVER DEALT WITH…read more I left Spectrum on October 8th, returned EVERY piece of equipment I had, and thought I was finally done with their terrible service. Fast forward to today--I check my account and find out they took $270 out WITHOUT my authorization, pushing my account into the negative. When I called, they had the nerve to tell me I "still have other equipment." Absolutely not. On October 8th, at the Spectrum store in Pinellas Park, FL, I explicitly told them I had nothing else. Not only did I live in my apartment for 3 years, but Spectrum techs came out multiple times and they themselves swapped equipment and took old boxes with them. Now suddenly they want to "investigate" -- but somehow they had ZERO hesitation taking my money instantly. Funny how the investigation only starts after they hit your bank account. And their answer? "We can't give it back." Spectrum is hands down the WORST provider in existence. Shaky service, constant outages, clueless customer support, and now apparently they just help themselves to people's bank accounts. Do yourself a favor: RUN from this company. They don't deserve a single customer. Everyone should throw away their business ASAP.

late night half the time we can't get more than 2 to 3 channels. This issue has been going on over…read more4 years

Eric and Sophia are such amazing people helped me when I thought my phone was done forread more

From the owner: We specialize in phones, computers and tablet repairs. We…read morerepair Game consoles and gaming Computers.

I have an external hard drive which has all my important footage and data on it. I dropped the…read moreexternal hard drive on a hard floor and it got all messed up. I was told by my computer shop Silver Springs Computer that nothing could be done that everything was lost. That was horrible news, I took it over to The Techfix and they saved most of the data, they were so AWESOME. From now on they will be the ones working on my computer. Thank you Techfix!

Update 9/14/2021 Now, my phone won't accept an Apple…read moreupdate, which means they messed with my operating system. I hope these guys go out of business for this type of service. Imagine how many poor elderly people they have screwed over here in Apollo Beach.

great service, great pricing. Pleasure to deal with . thanks guys…read more 30 day guaranty on work can't beat it

DO NOT COME HERE I got my iPhone 15 pro max screen replaced…read morehere two days ago and since then my phone has been dying SUPER fast, the screen is protruding out way more than it was before, and certain functions aren't working the same. I read a lot of the sketchy reviews before hand and wish I would've got my phone fixed elsewhere.

The man that owns or says he owns this location after him flipping me off for no reason behind his…read morestore while I was driving called me several racist comments because I stopped to ask him politely why he would yell at me about something that had nothing to do with him! He got defensive told me he had a good lawyer and to keep moving. I again expressed my concern for him yelling out to me infront is my family, and his response was many nasty words including "go on with your white b i t c h arse!" I said real classy and I left! Why someone would want to alienate a potential client or people I know and love to not shop this location or company is beyond me! I never said anything to provoke this type of hate or anger and he owes my family an apology for his nasty behavior!

This was one of the worst customer service experiences I have ever encountered. DO NOT VISIT THIS…read moreLOCATION I visited the store to add a line and purchase a phone. There were only 2 other customers in the store yet I still waited approximately 30 minutes before I received service. Once I finally sat down w an associate and we began getting my account set up I was told the phone I was purchasing was eligible for a trade in discount of $350. I was elated because I did have an older phone not in use I could trade in. I asked if I needed to go and get it and was told not to worry as I had 30 days to bring it in. I come back into the store 48 hours later and am then told, by the same sales associate, that that promo had "expired" and my trade in was worthless. I reminded him he told me I had 30 days to bring the phone in, and that i even offered to go get it that day. He acknowledged that conversation but stated was unable to help me. Naturally I was not happy w this response and asked to escalate. I get home and get a call from the store manager Frankie. Within 2 minutes of our conversation he is cutting me off and very defensive and most importantly offering no solutions. He was extremely unprofessional and ultimately ended up hanging up on me when I asked to escalate. The store manager! Needless to say I will NEVER do business at this store and will be escalating to ATT CORP

Very understaffed, expect long waits. After they shut down a bunch of the smaller locations over…read morethe last few years, the remaining stores are much busier, so every time I've been recently, I have been advised that there would be an hour long wait. The staff is friendly, but they are overworked and overwhelmed.

i spent almost two hours here with someone who wanted to upgrade their phone. it seemed to be a…read morebusy day. after waiting around 15 mins, someone eventually came over to check us in. she asked why we were there, we said we wanted to upgrade, and she just said "okay" and walked away. after an hour, we were finally greeted by zoey. she was friendly at first, but when we told her we wanted to upgrade the phone, she said we had to download an app and select in-store pickup in order to do the upgrade. we stated multiple times we would rather not download an app, but zoey insisted with zero explanation that we needed to do it via the app. she then left to go help other customers while we're going through a virtual process that, if truly mandatory, we could have been informed about when we checked in so that we could have used some of the time spent waiting to get the process started. we had to chase zoey down to ask her questions about the app process, which was giving us weird information, and when we asked her about the $35 "upgrade fee" that, according to the app, included free shipping, a SIM card, and personalized set-up assistance, she immediately got rude and defensive and told us that what we were reading was wrong and it was just for the upgrade. i understand if it's a frequent point of contention, but it was the first time we specifically had mentioned it, and some actual explanation would have gone a long way. eventually, we left with a new phone... that we would have to transfer and set up on our own. luckily we consider ourselves fairly tech-savvy, as we are both working in IT, but i literally cannot imagine my parents (for example) going through the process we did today. we did speak with the manager, dulce, about our experience. she was apologetic, but ultimately nothing was done and we were just told that she agreed we didn't have a good experience. we won't be back here and you should definitely try other locations before stepping foot in here.

I have stopped by here couple of times and the staff is always very helpful…read more They also offer a guide to learn how to use your iPhone. I saw how a staff member was teaching all the basic setup to a woman and the staff was very friendly, patient, and use simple example to get to the point. Really nice!

As with all Apple stores this one was brightly lit, very clean, and Apple reps everywhere. There…read morewas even a security person in the front and rear of the store. As I entered the store an Apple rep immediately asked if I needed any help, which I declined. I perused iPads, the MacBooks, iPhone covers and iPods ... with each section I noted the same Apple Rep about 10-steps from me. When I was looking over the iPods I turned and asked if he was following me. He answered no, that he was simply waiting for me to indicate when I needed assistance. I left !! Was not happy with being followed around a store.

I had a fantastic experience with Alexander. His deep product knowledge and professionalism made my…read morevisit enjoyable. He efficiently addressed all my questions and provided me with everything I needed.

Jelaine was one of the best associates I've ever had the pleasure of dealing with. Super helpful,…read moreknowledgeable and just a pleasure to deal with! Kudos to you and because of this experience I will be returning to this location! 5/5!!

I had the pleasure to buy a new phone from this store they are very professional and off good…read moreprices. I have miss Yasmin Help me she was a pleasure to work with definitely recommend coming here.

I came here and got both my phones glass repaired here in Tampa... very reasonable and professional…read moreplace! They had all supplies available and barely any time waiting... even with my phone which is actually one of if not the best on market.